Posted:4 hours ago|
Platform:
Work from Office
Full Time
Contact debtors via dialer to discuss overdue payments.
Guiding the customers if they have any challenges to make the payments and resolving the customer queries with the help of the supervisor.
Creating and maintaining the customer feedback reports in system.
Collaborate with other departments to address disputes and discrepancies.
Have to comply with 100% compliance.
Achieving the day/weekly/month wise collection / call / quality targets.
Adherence to the process shift timings.
Mobicule Technologies
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