962 Active Listening Jobs - Page 7

As a Customer Support Representative at the company, your role will involve providing exceptional service to clients by handling phone calls, listening actively to customer needs, and exceeding sales targets. - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - High school diploma You will be working full-time or part-t...

As a Customer Support Executive at ClickRetina, your primary role will involve providing prompt and empathetic support to customer queries and complaints. You will be responsible for communicating clearly and effectively through calls, chats, or emails. In cases where information is insufficient, your task will be to investigate and find appropriate solutions. It is essential to maintain a professional and patient tone while handling queries. Moreover, you will be expected to work both independently and collaboratively with the team, utilizing Excel tools efficiently for data entry and reporting. Key Responsibilities: - Provide prompt and empathetic support to customer queries and complaints...

Customer Service & Upselling Voice Process Location: Thane & Juinagar (Navi Mumbai) Eligibility: Graduate (Any stream) Shift Timings : 9:30 AM 6:30 PM Saturday & Sunday off Salary: 18k to 26k in-hand Benefits: Pick-up & Drop Facility Unlimited Incentives Job Role: Handle inbound & outbound calls Provide customer support Upsell relevant financial products/services Meet daily targets & ensure customer satisfaction Who should apply Good communication skills (Hindi/English) Passionate about sales & customer service Contact- Shreya 9987502996 / vibrantzz.shreya@gmail.com

Management Level F Role Summary Equiniti's Administrator Analysts are core members of the Scrum Team. Senior Analysts are experts in the business and have extensive business and technical domain knowledge of the Administrator product, enabling the E2E feedback loop from supporting the Product team in clarifying product needs through refining and delivering the solution within the Scrum Team and gathering feedback on the outcome. Senior Analysts constructively challenge the Product Owners and Stakeholders to define the real business problem behind the expressed needs to ensure that the team and Equiniti are solving the right problem. Senior Analysts have a good understanding of the user-base ...

Join the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring adherence to established routines and procedures. Your work will involve interpreting loan documents, interacting with stakeholders, and overseeing deadlines, all under regular supervision. You will apply your growing knowledge of conflict management and critical thinking to identify and resolve routine issues, escalating any unusual situations to senior team...

As a part-time, on-site Speech Therapist at Vision and Vitality Center in Aligarh, your role will involve providing speech therapy services to patients with dysphagia, communication disorders, and language disorders. Key Responsibilities: - Utilize your Speech Therapy skills to assess and treat patients - Work with individuals with dysphagia, communication disorders, and language disorders - Demonstrate strong communication and interpersonal skills - Practice active listening to understand patients" needs - Show empathy and patience towards patients Qualifications Required: - Proficiency in Speech Therapy techniques - Prior experience in treating patients with dysphagia, communication disord...

As a Customer Support Coordinator at the company, you will play a crucial role in managing customer inquiries with a focus on prompt and professional handling. Your excellent communication skills, customer-centric approach, and efficient issue resolution abilities will be key in ensuring customer satisfaction. - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. - Identify and assess customers" needs to achieve satisfaction. - Build sustainable relationships and trust with customers through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, prov...

As a HR Business Partner at Nway Technologies Pvt Ltd in Indore, you will be instrumental in developing and executing HR strategies that are in line with the company's overall business objectives. Your responsibilities will involve fostering positive management-employee relations, overseeing the recruitment and selection process, and catering to current and future business requirements by nurturing, engaging, motivating, and retaining the human capital. Additionally, you will be in charge of managing the performance appraisal system, identifying training needs, and presenting insights to management using HR metrics. To excel in this role, you should possess people-oriented qualities, a resul...

As a Telecaller at Kushi Civil Structural Consultancy Pvt Ltd, you will play a crucial role in the real estate outreach team. Your primary responsibility will be engaging with house owners, real estate brokers, tenants, and landowners to promote services, generate leads, and support the growth of the upcoming project, YOGYATHA. **Key Responsibilities:** - Make outbound calls to property owners, brokers, tenants, and landowners to introduce civil, structural, and project development services. - Identify, qualify, and maintain a database of leads. - Respond to inquiries and handle objections professionally. - Follow structured communication scripts while adapting messages to different stakehol...

Your role at NTT DATA as a Security Managed Services Engineer (L2) involves providing a managed service to clients to ensure the operational continuity of their Security Infrastructures and systems. You will proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service, focusing on second-line support for incidents and requests with a medium level of complexity. Additionally, you may contribute to project work as required. Key Responsibilities: - Proactively monitor the work queues. - Resolve all incidents/requests in a timely manner within agreed SLA. - Update tickets with resolution tasks performed. - Identify, investigate, and analyze issues a...

In this role, you will be part of the national team with the core responsibility of winning back lost customers across India. Your key responsibilities will include: - Developing prospects and sales funnel by maintaining daily inputs among pre-identified data sets provided by the organization. - Communicating the competitive landscape and the benefits of the Indiamart Paid Package. - Active listening and understanding the business contexts of clients. - Handling objections and resolving queries. - Demonstrating good verbal and written communication skills, as well as strong presentation skills. - Closing sales over tele and video calls on a monthly basis.,

Role Overview: As a Senior Yapper, also known as the conversational glue, your main responsibility will be to initiate and maintain engaging conversations within a group. Your experience of 3+ years in elite yapping professionally, socially, and emotionally has prepared you to charm strangers, rescue awkward silences, and facilitate communication in various social settings. Your mission will involve walking into a room full of strangers and leaving with ten new secrets, breaking the ice in conversations, identifying and diffusing awkward vibes with charm, empathy, and humor, and ensuring the flow of chat, laughs, and energy. You are expected to be the glue that holds the group together, the ...

Hiring: Customer Support Executives (Work From Office) Company: Niftel Communication Location:3rd Floor, Soorajdeep Complex, Hazratganj Department: Customer Support Mode: Work from Office (WFO) Work Hours: 247 rotational shifts with rotational week offs --- Job Role As a Customer Support Executive, you will be handling both voice and chat-based customer queries, providing professional and timely solutions. --- Salary Details * Freshers: 13,000 15,000 (In-hand) * Experienced: Based on last drawn in-hand salary and relevant experience --- Perks & Benefits * Fixed monthly salary * Growth opportunities within the company * Supportive work environment --- Eligibility Criteria * Freshers are welco...

Role & responsibilities We are looking for a dedicated and enthusiastic Customer Support Executive with at least 1 year of experience in international voice process . The candidate should be comfortable working in a complete night shift and ready for immediate joining . This role involves handling international customer queries and providing exceptional support. Preferred candidate profile Handle inbound and outbound international voice calls professionally and efficiently. Resolve customer queries, complaints, and requests with empathy and accuracy. Maintain high levels of customer satisfaction by providing timely and effective solutions. Adhere to company policies, processes, and complianc...

Urgent Hiring: International Voice Process - Customer Support (Night Shift) Location: Visakhapatnam , Kolkata , Shillong. Job Details: Position: Customer Support Executive International Voice Process Shift: Night Shift (5:30 PM 3:00 AM) Working Days: 5 Days a Week (2 Week Offs) Qualification: Minimum 10+2 (Intermediate) and above Experience: Minimum 1 Year in International Voice Process (Mandatory) Salary: Up to 26,000 (Take Home) Transport: 2-Way Cab Facility Provided Hiring for Non voice Process(Only Freshers ) Job Details: Position: Customer Support Executive Non Voice Process Location -Hyderabad Shifts -night shifts Transport -2way cab provided Working Days: 5 Days a Week (2 Week Offs) Q...

Walk-in Drive for - Information Retrieval Officer (IRO) Location: Swargate, Pune Key Responsibilities: Engage with customers over calls or other communication channels Ensure high-quality customer service with efficiency Details: Shift Timing : 9 hours per day Salary: 14,500 (In Hand) 18,500 CTC Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Experience : Freshers and experienced candidates are welcome Language Proficiency: Must be fluent in English and Marathi Availability: Should be comfortable working in rotational shifts There would be 2 offs in a week Additional Information: Immediate joiners preferred Training will be provided To Apply..? Contact For more details HR Aditya...

In this role, you will be part of the national team with the core responsibility of winning back lost customers across India. Your key responsibilities will include: - Developing prospects and sales funnel by maintaining daily inputs among pre-identified data sets provided by the organization. - Communicating the competitive landscape and the benefits of the Indiamart Paid Package. - Active listening and understanding the business contexts of clients. - Handling objections and resolving queries. - Demonstrating good verbal and written communication skills, as well as strong presentation skills. - Closing sales over tele and video calls on a monthly basis.,

Role Overview: You will be responsible for coordinating, planning, and communicating effectively in a digital marketing agency setting. Your role will require you to possess a bachelor's degree in BCom, BBA, BMS, BMM, Communication, or related fields, along with at least 2 years of prior work experience in a similar environment. Adaptability, problem-solving skills, and the ability to work under pressure are crucial for success in this position. Strong verbal and written communication skills, active listening abilities, and the capacity to build rapport and collaborate with team members and external stakeholders will be essential. Key Responsibilities: - Coordinate and plan digital marketing...

As a Project Management Officer (PMO), your primary responsibility will be to provide a wide range of support services to the Engagement Managers. Your duties will involve governing engagements, planning and tracking them, reporting progress, managing issues and risks, controlling change, managing deliverables and quality, tracking obligations, adhering to contractual and commercial constraints, managing finances, and maintaining electronic records of all produced work and activities. - Support Engagement Managers in governing engagements - Plan and track engagements effectively - Report progress on engagements - Manage issues and risks related to projects - Control and implement changes as ...

Job Description: As a customer service representative, your role involves answering or making calls to clients to address their needs, complaints, or any issues related to products or services. Your primary responsibility will be to respond efficiently and accurately to callers, explaining possible solutions and ensuring clients feel supported and valued. Active listening, confirming information, and diffusing any situations with angry clients are crucial aspects of your job. Building lasting relationships with clients and team members based on trust and reliability is key. Key Responsibilities: - Answering or making calls to clients - Understanding and addressing client needs, complaints, o...

This is a remote position. mail:- [HIDDEN TEXT] telecaller job involves making and receiving calls to generate leads, sell products or services, provide customer support, and resolve issues through persuasive communication. Key responsibilities include making outbound sales or inquiry calls, handling inbound customer service calls, maintaining accurate records in a CRM system, and following up with customers to ensure satisfaction and meet targets. Essential skills for a telecaller are strong communication, active listening, persuasive abilities, patience, and basic computer skills. Key ResponsibilitiesOutbound Calling: Making calls to potential or existing customers to promote products, ser...

As a Voice Coach in the Operations department of the Contact Centre, your role involves enhancing the communication skills, cultural awareness, and emotional intelligence of the contact center team serving UK and US customers. You will focus on accent neutralization, cultural alignment, and fostering empathy to ensure superior customer service. **Key Responsibilities:** - Conduct training sessions on voice clarity, tone, modulation, and accent neutralization for improved communication with UK and US customers. - Develop personalized coaching plans to address individual improvement areas and maintain consistent communication standards across the team. - Train agents on UK and US cultural norm...

Role Overview: As a Clinical Psychologist at Dr. Moopens Medical College in Wayanad, you will play a crucial role in providing exceptional healthcare services. Your responsibilities will include conducting psychological assessments, developing personalized treatment plans, and supporting patients through therapeutic interventions. Your dedication and expertise will contribute towards improving mental health outcomes in a clinical setting. Key Responsibilities: - Conduct thorough psychological assessments and evaluations to identify patient mental health conditions. - Design, develop, and implement personalized treatment plans based on individual patient assessments and goals. - Provide thera...

As a Delivery Quality Assurance (DQA) Professional, you play a crucial role in ensuring the setup, review, audit, and continuous improvement of quality within engagements. Your responsibilities include supporting engagement setup, facilitating a smooth transition from sales, and addressing both Capgemini and contractual requirements. You will define and adapt processes and process assets according to BU/account/engagement needs to establish a standard way of working. Monitoring engagement execution through regular reviews and tracking planned activities will be essential. Additionally, you will provide inputs, analysis, early alerts, and suggest potential mitigation actions to aid Delivery G...

As a Principal Consultant-Business Analyst in the F&A domain at Genpact, your role involves simplifying complex IT systems solutions for customers in various industries. You will be responsible for structuring F&A processes, capturing and initiating process improvement initiatives, and guiding clients through decision-making processes. Additionally, you may lead the deployment of technical solutions for clients. Key Responsibilities: - Running requirements gathering workshops, analyzing and documenting requirements, and communicating them to the Technology team - Modeling business processes and identifying opportunities for process enhancements - Identifying issues, risks, and benefits of ex...