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Mehr Capital
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Virtual Retention Officer - Credit Cards - Bank - Graduate with Exp

Virtual Retention Officer - Credit Cards - Bank - Graduate with Exp

1 - 6 years

|

3 - 4 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:2 weeks ago| Platform:

Apply

Skills Required

Phone Banking Customer Service active listening Adaptability Solving Queries Empathy positive attitude Conflict Resolution Voice Process Inbound problem-solving VRM Outbound Customer Relationship Patience Customer Care Escalations Attention To Detail Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Des-Virtual Retention Officer - Credit Cards Direct Bank payroll Work Location:Thane/Vashi/Turbhe/Andheri/Belapur Handle L2 Credit Card cancellation calls, ensure SLA/TAT compliance, maintain logs, follow process updates Call 9082104424 www.hyfly.in Required Candidate profile Graduate with 1–2 yrs experience, strong communication skills, flexible for 24/7 shifts, team player, and customer-focused.

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Mehr Capital

www.mehrcapital.com

Investment Management

New York

50 Employees

154 Jobs

Key People

John Doe

Founder & CEO
Jane Smith

Chief Financial Officer
Mark Johnson

Investment Director

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