1494 Phone Banking Jobs

Greetings! Scorelabs Hiring for Tele caller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Any Graduate & Under Grauduate Fresher / Experienced Should have good communication English + Marathi / Kannada / Bengali Responding promptly to customer inquiries. HR Bhargavi - 9182294454

Job Name : Officer Customer Care (OCC) Location : ShillongDepartment : Virtual Care Female Candidate Preffered Interview date 16-9-2025 Job Purpose: Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines.

Team - CRM & Phone Banking, Liabilities Branch Banking and Retail Channels INTERNAL USAGE No of Vacancies 1 Reports to VP/SVP Is a Team leader Y Team Size Grade M/SM/AVP Business BSG Department BSG Sub - Department CRM & Phone Banking, Liabilities Branch Banking and Retail Channels Location About Business Solutions Group (BSG) Business Solutions Group in any bank plays a very vital role in designing, developing and implementing solutions which are robust, stable, efficient and scalable This Unit performs a 360 degrees role in designing solutions which are customer friendly, operationally efficient, risk conscious, cost effective and regulatory compliant About the Role This role plays a very critical role in Digital Channels, BSG Unit to design and implement technology solutions catering to Processes for various lines of business viz Retail Banking & Digital Banking Will need to manage multiple projects on Internet Banking, Mobile Banking, WhatsApp Banking, Chatbot, Garages etc Digital solutions around the above products and processes Sales, Product, Compliance and Operations units managing the above products To possess complete ownership of the Business Requirements/Solutions for any new Business initiative or customizations in the existing solutions To prepare / review Business Requirement Document and Functionality Specifications documents To take complete ownership of functionality testing of relevant applications To design process flow changes, in partnership with Operations and Business Units To take ownership of resolution of all functional issues/bugs in the systems To address impact of regulatory changes on the system functionalities and ensure compliance To interface with Regulators/Audit/Compliance with regard to explaining the system functionalities Qualifications Graduation/Post Graduation with relevant project management / system implementation experience with strong domain knowledge of the underlying Business functions/processes 5-10 years experience in the Banking / Financial services domain Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge Knowledge of Digital Products / processes and the digital landscape pertaining to these products Knowledge of interfaces/integrations for the relevant business processes Good understanding of relevant technology applications in the payments space viz Finacle, etc Knowledge of latest technology trends and a knowhow to apply them appropriately Skills Strong Project Management and execution skills Effective Leadership skills with hands-on approach and Can-do attitude Good written and verbal communication skills Abilities Ability to work effectively across functions and demonstrated ability to groom the team Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously Ability to conceptualize and implement technology solutions which are stable, scalable and reliable

About Phone Banking Group The Phone Banking Group is responsible for giving the service for issue s and queries of Retail, SME and Corporate Customers They are also responsible for providing service for multiple kind of products like CASA, Cards and retail assets and for servicing the customers 24/7*365 days About the Role The Phone Banking Group Team Member is responsible for achieving the business targets They should also ensure that service quality is as per the benchmarked level that needs to be maintained Responsible for execution/uploading of disbursement requests in SCFM software/ Finnacle, on the basis of requests from customers on phone banking and email channels Ensure registration of Corporate Scheme/Dealer/Vendor limits in support software viz SCFM Tech M To Follow-up with Corporates / Dealers / Vendors for submission of invoices as per sanctioned terms and recording of such receipts in support software via phone banking / email channel Ensure closure of A/c in Finnacle and SCFM Tech M via phone banking / email channel Raising CR in consultation with all stakeholders to as per customer requirement Responsible for Catering to calls / emails and correspond to customer queries, requests and complaints and liaise with CCH team on customer accounts and mitigate escalations Will serve as touch points for all Relationship managers and corporate account holders (Vendors and dealers) for their queries, requests and complaints Qualifications Graduate/ MBA preferred Additional Certificate course related to Banking sector Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations & risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

Hiring Freshers & Experience candidates Good Communication in English & Tamil is Required Salary: Fresher 12k - 15k Inhand Location: Chennai Graduation: Not Mandatory 6 Days Working days Call Kousalya 9403893923 to apply . Required Candidate profile Should be ready to work from office. Should be fluent in English.

We are Hiring for Tamil Voice Process & SemiVoice Process /Telecaller Good Communication required Immediate joining required Age limit - 19 to 30 Day Shift only More info pls call HR Janani - 6382190298 & Sastika HR - 7826016280 Perks and benefits PF

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Hiring Phone Banking officer Graduate Fresher welcome Salary-21500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika email-hyflyhr9@gmail.com Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Location: Belapur Salary: 3–3.5 LPA + Inc Shift: General | 5 Days Working Eligibility: Graduate (Freshers Welcome) | Excellent Communication Skills Payroll: Mutual Fund Registrar Co. Fixed Day Shift Career Growth in Banking & Finance sector Required Candidate profile Handle inbound call to resolve Mutual Fund queries (KYC,login issues, documentation). Cross-sell & up-sell Mutual Fund products and SIP plans to drive revenue growth. call 8080126356 Ekta www.hyfly.in Perks and benefits Salary + Incentives = Higher Rewards

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Vidya -9773553319 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Designation :Deputy Manger Voice Payroll-Bank payroll Job Location-Jui Nagar/Thane/Andheri Process-Inbound/Outbound Salary-Upto 4.5 Lakh (Depending On Interview) Day Shift Work From Office Call 9137797705 Isha email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Forex inb, Nri outb 24*7 for males and females will work upto 7.30pm only Graduate with at least 4/5 coms + exp in ceo level escalations or Nri Sales or premium rm is a must 2 rotational offs given Perks and benefits Medical Allowance + Performance based Incentives

Designation:Customer Service - Inbound Payroll-Bank Location-Thane/Andheri Process-Inbound Salary-16K-29K Net+Inc Day Shift 5 DAYS WORKING Call 8169642494 Yogesh hyflyhr9@gmail.com www.hyfly.in NOTE:NO BACK OFFICE/NO OPERATIONS Required Candidate profile Graduate Fresher with excellent com skills HSC with 2 yrs voice Exp can apply Comfortable to work for Inbound Voice process Need solve issues over phone & do cross selling and get Incentives for same Perks and benefits Medical Allowance + Performance based Incentives

Des:Phone Banking Officer Salary:21k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 9773553319 Simran www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

we are looking for candidates to work for banking profiles we need good English speaking candidates Need graduate pass Freshers can apply Bank payroll Easy selection General shifts timing Weekly off salary up to 35000 call now bsuhra 7666450996

Sitting in Bank,working for Bank to deal with Bank customers,providing solutions of problems promoting Bank products,No Targets. candidate must have good communication skills and good knowledge of excel. fix salary+healthy incentives

Hiring for Leading ITES Company In Gurgaon for Customer Support, Banking Process (Immediate Joiners Only) Key Highlights: 1: Graduate with minimum 1 year exp in Customer Support : Banking Process 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 ( Mention Banking Support ) Key Responsibilities: User Support: Providing assistance to users, answering questions, and guiding them through problem resolution. Documentation and Record Keeping: Maintaining records of issues and solutions. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

TATA Term and Non Term (Insurance Sales ) -Fresher with excellent communication -Any BPO experience required with average -Good Communication skill -Salary: Upto 17,000 in hand + Incentive -Pick up & Drop from Airoli Railway Station Required Candidate profile Min HSC / Graduate Fixed Day Shift /1 Rotational off Location:- Navi Mumbai Interested Candidate can share CV on bellow whatsapp number HR Ritul - 7796427033 Perks and benefits Earn upto 5,000 incentives per month !

TATA Term and Non Term (Insurance Sales ) -Fresher with excellent communication -Any BPO experience required with average -Good Communication skill -Salary: Upto 17,000 in hand + Incentive -Pick up & Drop from Airoli Railway Station Required Candidate profile Min HSC / Graduate Fixed Day Shift /1 Rotational off Location:- Navi Mumbai Interested Candidate can share CV on bellow whatsapp number HR Omkar - 8698879613 Perks and benefits Earn upto 5,000 incentives per month !

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound Video calls of the customers to complete the full KYC Verify the details submitted by the customer while opening the account and Document submitted are matching Ensure KYC is completed Perks and benefits Medical Allowance + Daily Allowance

Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in

Hiring Phone Banking officer Graduate Fresher welcome Salary -Upto 5 lakhs Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika