Contact Center Associate

4.0 - 6.0 years

5.0 - 6.0 Lacs P.A.

Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Complaint handlingCustomer serviceSLA managementEscalation handlingCustomer engagementRelationship managementActive listeningDocumentationMultitaskingEmpathyFlexibilityProblem solvingProduct knowledgeProcess adherenceFeedback collectionCommunication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support a leading digital wealth platform by handling customer queries via calls and chats. Deliver accurate info, resolve issues efficiently, and ensure a great customer experience. 5-day workweek, rotational shifts, no cab, flexible support role.

Human Resources Services
Noida Noida

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