CEC Officer - Inbound Direct Bank Customer Experience Center

1 - 6 years

3 - 4 Lacs

Thane, Navi Mumbai, Dombivli

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Phone Banking Customer Service active listening Adaptability Solving Queries Empathy positive attitude Conflict Resolution Voice Process Inbound problem-solving VRM Outbound Customer Relationship Patience Customer Care Escalations Attention To Detail Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Des-Phone Banking Officer Direct Bank Payroll Handle inbound calls for Retail Liabilities & Credit Cards resolve queries ensure customer satisfaction cross-sell banking products maintain quality & compliance Call 9773553319 Simran www.hyfly.in Required Candidate profile Graduate with good communication skills, flexible for 24/7 shifts, customer-focused, team player, and quick learner. Team player, and customer-focused.

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Mehr Capital
Mehr Capital

Investment Management

New York

50 Employees

154 Jobs

    Key People

  • John Doe

    Founder & CEO
  • Jane Smith

    Chief Financial Officer

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