Two wheeler Technician

Job Description: You will be responsible for installing, maintaining, and repairing products at customer sites. Your key responsibilities will include: - Troubleshooting and resolving technical issues promptly. - Providing exceptional customer service and ensuring client satisfaction. - Working closely with our technical support and customer service teams. - Using various strategies and tools to provide effective solutions to customers" concerns. - Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. - Promptly following up on service requests and providing customer feedback. - Monitoring equipment and machinery performance and developing preventative maintenance measures. - Conducting quality assurance and safety checks on all equipment. - Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. - Providing recommendations about new features and product improvements. - Monitoring inventory and reordering materials when needed. - Demonstrating cross-domain engineering skills, such as knowledge of Mechanical, Electrical, and Electronics to design multi-disciplinary technologies. Qualifications required for this role include: - An ITI or diploma degree in electrical & mechanical engineering is preferred. - A relevant certificate or license is advantageous. - Possession of a valid driver's license and willingness to travel. - Excellent active listening and customer service skills. - Ability to deal with multiple requests without being overwhelmed. - Ability to remain professional under pressure. - Superb work ethic and a growth mindset. - Knowledge of MS Office. Please note, this is a full-time, permanent position with benefits including Provident Fund. The work location will be in person.,