Kochi, Kerala, India
Not disclosed
On-site
Full Time
We are urgently seeking an enthusiastic and motivated Tele-caller to join withus. The ideal candidate will be responsible for contacting potential customers, addressing enquiries, and nurturing positive client relationships to achieve sales targets and lead generation quotas. Requirements; Bachelor's degree in any field Excellent written and verbal communication skills. Automobile industry experience will be an added advantage Good command over English Language salary package ; 14000+Incentives ESI & PF Benefits Key Responsibilities: Outbound Calling: Conduct outbound calls to prospective customers from provided lists or databases to introduce and promote various automobile models, features, and ongoing promotions. Schedule appointments for customers to visit the dealership for test drives, further discussions with sales representatives, or service appointments. Inbound Calling: Handle incoming calls from customers, providing information, and assisting with inquiries or redirecting calls to appropriate departments (e.g., sales, service,). Address customer concerns, resolve issues, and provide solutions related to products and services. Customer Relationship Management: Understand customer requirements and effectively communicate the benefits of specific vehicles or services to meet their needs. Provide exceptional customer service by addressing concerns, resolving issues, and ensuring a positive customer experience. Build and maintain positive relationships with future prospects and existing customers. Data Management and Reporting: Update and maintain customer records, interactions, and appointments accurately in CRM software or similar tools. Make recordings of all sales phone calls and important notes for future reference. Submit daily progress reports and contribute to achieving individual and team targets for lead generation, appointment setting, and sales conversions. Contact/Drop your CV to;7356688841 Show more Show less
Kochi, Kerala, India
Not disclosed
On-site
Full Time
We are urgently seeking an enthusiastic and energetic sales executive who can join immediately. Salary:14000-15000+incentives. Freshers who wish to start their career in automobile industry can apply. ESI and PF benefits and also providing company sim. Key Responsibilities: Customer Engagement & Consultation: Warmly greet customers entering the showroom and make them feel welcome. Actively listen to customer requirements, preferences, and budget to recommend suitable two-wheeler models. Provide in-depth information about various two-wheeler models, their features, specifications, benefits, and competitive advantages. Explain technical aspects of the vehicles in an easy-to-understand manner. Conduct effective product demonstrations, highlighting key features and addressing customer queries. Manage test ride requests efficiently, ensuring customer safety and adherence to dealership policies. Sales Process & Target Achievement: Guide customers through the entire sales process, from inquiry to delivery. Present various pricing options, offers, and discounts available. Negotiate effectively with customers to finalize sales agreements while maintaining profitability. Inform customers about financing options (loans, EMIs) available through partnered banks/NBFCs and assist with application processes. Educate customers on insurance policies and assist with the purchase of suitable plans. Process sales orders, complete necessary paperwork accurately, and ensure compliance with all legal and company procedures. Coordinate with the service and accessories departments for vehicle readiness and additional sales. Consistently meet or exceed monthly, quarterly, and annual sales targets set by the dealership. Lead Management & Follow-up: Capture complete and accurate customer information and update the CRM system diligently. Follow up with potential leads through calls, messages, and emails to convert inquiries into sales. Maintain a strong follow-up schedule for pending inquiries and deliveries. Identify potential upselling and cross-selling opportunities (e.g., accessories, extended warranties, service packages). Customer Relationship Management: Build strong, positive relationships with customers, ensuring their satisfaction throughout the buying journey. Address customer concerns and complaints professionally and escalate issues to management when necessary. Ensure a smooth and memorable delivery experience for the customer. Encourage customer referrals and positive reviews. Product Knowledge & Market Awareness: Maintain up-to-date and comprehensive knowledge of all two-wheeler models, variants, features, and pricing offered by the dealership's brands. Stay informed about competitor models, pricing, and promotional activities. Keep abreast of market trends, new launches, and industry developments. Showroom & Administration: Maintain the cleanliness and presentability of the showroom and display vehicles. Assist with inventory management and display arrangements as needed. Prepare daily/weekly/monthly sales reports and forecasts for management. Adhere to all company policies and procedures. Qualifications: Bachelor's degree in any field . Valid two-wheeler driving license (mandatory). Must be willing to perform sales promotion activities . Show more Show less
Kochi, Kerala, India
None Not disclosed
On-site
Full Time
We are urgently seeking a cashier , who can join immediately to us. Salary:14-15k+incentives location:Panangad Qualification: *Bcom/Mcom/Bsc Maths. *Atleast one year experience in Accounting, as a cashier/Accountant. Job Description: 1)Payment Processing & Cash Handling: Receive and accurately process payments from customers for new/used two-wheelers, spare parts, accessories, service labour, and insurance renewals using cash, debit/credit cards, UPI (e.g., Paytm, Google Pay, PhonePe), cheques, and demand drafts. Generate and issue accurate invoices, cash memos, credit notes, and receipts for all transactions using the dealership's billing software/ERP system. Manage the cash register and petty cash, ensuring adequate change is available at all times. Perform daily cash reconciliation (tallying physical cash with system records) and prepare daily cash collection reports for submission to the Accounts Manager. Deposit daily cash collections into the bank as per company policy. Handle refunds and cancellations as per established showroom procedures, ensuring proper documentation and approvals. 2)Customer Service: Greet customers warmly and professionally at the payment counter. Assist customers with payment-related queries, bill explanations, and invoice details. Direct customers to the appropriate departments (Sales, Service, Parts, Finance) for further assistance when necessary. Maintain a polite and helpful demeanor, even during peak hours or challenging customer interactions. Ensure a quick and smooth checkout experience for all customers. 3)Financial Record Keeping & Documentation: Maintain meticulous records of all sales and payment transactions, both physical and digital. Ensure all necessary supporting documents (e.g., delivery challans, service job cards, part requisitions, finance documents) are properly attached to relevant invoices. Assist in preparing daily, weekly, and monthly sales and collection reports. Coordinate with the Accounts team for ledger entries and reconciliation support. Safeguard all financial documents and customer data with utmost confidentiality. 4)Administrative Support: Answer incoming phone calls, redirecting them to the appropriate department or taking messages. Assist with general office duties such as filing, scanning documents, and data entry. Coordinate with the sales and service teams for timely billing and vehicle delivery processes. Manage stationary and general office supplies for the cashier counter. Perform other administrative or clerical tasks as assigned by the Accounts Manager or Showroom Manager. 5)Compliance & Security: Adhere strictly to all internal financial policies, procedures, and government regulations (e.g., GST compliance for billing). Be vigilant against fraudulent transactions and report any suspicious activities immediately. Maintain the security and confidentiality of customer information and financial data.
Kochi, Kerala, India
None Not disclosed
On-site
Full Time
We are urgently seeking an enthusiastic and energetic sales executive who can join immediately. Salary:14000-15000+incentives. Freshers who wish to start their career in automobile industry can apply. ESI and PF benefits and also providing company sim. Key Responsibilities: Customer Engagement & Consultation: Warmly greet customers entering the showroom and make them feel welcome. Actively listen to customer requirements, preferences, and budget to recommend suitable two-wheeler models. Provide in-depth information about various two-wheeler models, their features, specifications, benefits, and competitive advantages. Explain technical aspects of the vehicles in an easy-to-understand manner. Conduct effective product demonstrations, highlighting key features and addressing customer queries. Manage test ride requests efficiently, ensuring customer safety and adherence to dealership policies. Sales Process & Target Achievement: Guide customers through the entire sales process, from inquiry to delivery. Present various pricing options, offers, and discounts available. Negotiate effectively with customers to finalize sales agreements while maintaining profitability. Inform customers about financing options (loans, EMIs) available through partnered banks/NBFCs and assist with application processes. Educate customers on insurance policies and assist with the purchase of suitable plans. Process sales orders, complete necessary paperwork accurately, and ensure compliance with all legal and company procedures. Coordinate with the service and accessories departments for vehicle readiness and additional sales. Consistently meet or exceed monthly, quarterly, and annual sales targets set by the dealership. Lead Management & Follow-up: Capture complete and accurate customer information and update the CRM system diligently. Follow up with potential leads through calls, messages, and emails to convert inquiries into sales. Maintain a strong follow-up schedule for pending inquiries and deliveries. Identify potential upselling and cross-selling opportunities (e.g., accessories, extended warranties, service packages). Customer Relationship Management: Build strong, positive relationships with customers, ensuring their satisfaction throughout the buying journey. Address customer concerns and complaints professionally and escalate issues to management when necessary. Ensure a smooth and memorable delivery experience for the customer. Encourage customer referrals and positive reviews. Product Knowledge & Market Awareness: Maintain up-to-date and comprehensive knowledge of all two-wheeler models, variants, features, and pricing offered by the dealership's brands. Stay informed about competitor models, pricing, and promotional activities. Keep abreast of market trends, new launches, and industry developments. Showroom & Administration: Maintain the cleanliness and presentability of the showroom and display vehicles. Assist with inventory management and display arrangements as needed. Prepare daily/weekly/monthly sales reports and forecasts for management. Adhere to all company policies and procedures. Qualifications: Bachelor's degree in any field . Valid two-wheeler driving license (mandatory). Must be willing to perform sales promotion activities .
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