Customer Service/Customer Support Internship

As an intern at Dhobi G, your day-to-day responsibilities will include: - Being the first point of contact for customers through calls, follow-ups, and feedback loops. - Ensuring high levels of customer satisfaction and showing empathy in every interaction. - Taking ownership of support processes and continuously improving them with a proactive approach. - Coordinating effectively between the operations and tech teams to resolve real problems swiftly. You would be a great fit for this role if you: - Excel in verbal communication and active listening skills. - Thrive in dynamic, purpose-driven team environments. - Can maintain composure and focus even in chaotic situations. About the Company: Dhobi G is India's fastest-growing software technology platform catering to the launderers and dry cleaners industry, which is a 15-billion-dollar national sector. The company offers a comprehensive solution that empowers launderers and dry cleaners of all scales to efficiently manage and expand their businesses. Dhobi G also serves as the primary booking engine connecting individuals with certified fabric experts across the country, making it convenient to schedule pickups from the best launderers and dry cleaners right at their doorstep with just a few taps. Headquartered in Chennai and with a strong presence in major localities of Chennai and Bangalore, Dhobi G has emerged as a market leader in technology solutions for the laundry industry. The company is supported by NSRCEL, IIM Bangalore, and holds accreditations/awards from prestigious institutions like the University of California, Berkeley, UBER, and SRM University.,