Role & responsibilities Proven experience in preparing channel-wise, division-wise, and partner-wise Profit & Loss (P&L) statements. Strong background in annual budget preparation and variance analysis with ongoing monitoring of actuals. Ability to identify cost optimization opportunities and effectively communicate insights to business stakeholders. Hands-on experience with data visualization tools such as Tableau and Power BI . Demonstrated experience in automating financial reports and improving reporting efficiency through technology. Preferred candidate profile CA Inter FP&A experience.
Manager - Hyperlocal (plants & Hampers category) 1. Category Management & Growth Manage end-to-end category ownership for Plants & Hampers across B2B platforms like Zepto, Blinkit & Instamart. Identify new product opportunities, trends, and seasonal demands. Develop and implement plans to drive category growth (GMV, volumes, margins). 2. Business Development & Partner Management Share, pitch, and close product decks & proposals with B2B partners. Build strong relationships with category teams of Zepto, Blinkit, Instamart for increased visibility & prominence. Track partner performance and ensure expansion of assortment and shelf-space. 3. P&L Ownership & Profitability Full P&L accountability for Plants & Hampers category. Monitor key metrics: sales, margins, contribution profit, and cost optimization. Take proactive actions to maintain healthy profitability and reduce leakages. 4. Operations & Fulfillment Coordination Ensure smooth order fulfillment by coordinating with procurement, warehouse, and last-mile teams. Solve for inventory availability, packaging, dispatch timelines, and delivery SLAs. Own service quality metrics On-time Delivery, Order Fill Rate, RTOs, and customer experience. 5. Collections & Payment Reconciliations Track and ensure timely receipt of payments from B2B partners. Coordinate with finance teams for smooth reconciliations and resolve any outstanding dues. Minimize credit period breaches and improve cash flow cycles. 6. Growth Planning & Strategic Initiatives Plan and execute category-specific marketing campaigns with partners to boost visibility and sales. Collaborate on platform-led activations, seasonal promotions, and offers. Lead special projects like launching new hampers, festive collections, or exclusive tie-ups. 7. Reporting & Reviews Regularly review performance dashboards for sales, operations, and financial metrics. Share weekly/monthly business reports with leadership highlighting achievements, challenges, and growth actions. Maintain accurate trackers for assortment, revenue, and partner commitments..
Role & responsibilities: Compensation Strategy & Benchmarking Design, review, and implement C&B structures aligned with business goals and market competitiveness. Conduct annual compensation benchmarking using market surveys and internal parity assessments. Recommend compensation changes for India and overseas geographies based on data and trends. Collaborate with finance and leadership for annual compensation planning and budgeting. Benefits Administration Design and manage employee benefits for both on-roll and off-roll staff including insurance, rewards, variable pay, wellness programs, and statutory benefits. Customize benefits for regional regulations and cultural fit in India, Middle East, and Singapore. Partner with third-party vendors, insurance providers, and brokers to manage benefit programs. Compliance & Governance Ensure adherence to local statutory and labor law requirements in all countries of operation. Monitor changes in compensation-related laws and adjust policies accordingly. Maintain audit-ready documentation and SOPs for all C&B processes. Payroll Coordination & Audits Partner with payroll and finance teams to ensure accurate and timely disbursal of salaries, incentives, and benefits for both on-roll and off-roll staff. Conduct periodic audits to identify gaps, leakages, or inefficiencies. Off-roll Workforce Management Define compensation frameworks and engagement programs for third-party manpower. Coordinate with staffing agencies to standardize pay, benefits, and welfare practices Preferred candidate profile MBA/PGDM in HR or related field. 5-10 years of experience in Compensation & Benefits, preferably in a fast paced, multi-geography setup. Experience handling both on-roll and off-roll workforce. Familiarity with Indian labor laws and global C&B compliance frameworks (especially Middle East & Singapore). Strong analytical skills and proficiency in Excel, HRMS, and compensation tools. Excellent stakeholder management and cross-cultural communication skills.
We are looking for an experienced Manager - Business Intelligence to oversee our BI initiatives within FNP. This role requires a strategic thinker with excellent leadership skills and a proven track record in driving data-driven decision-making across the organization. Job Details: Lead and Manage BI Operations: Provide leadership to the BI team, guiding the development and implementation of robust analytics and reporting strategies. Ensure efficient delivery of BI solutions and oversee the performance and reliability of the BI system. Strategic Data Analysis: Collaborate with cross-functional teams to identify business needs and define key performance indicators (KPIs). Translate business requirements into technical specifications for BI tools. Develop BI Solutions: Design and develop BI dashboards, reports, and analytics products that provide real-time insights into business performance, supporting operational and strategic decision-making. Technology and Tool Management: Evaluate and implement cutting-edge BI tools and methodologies to improve data accessibility and reporting capabilities. Cross-Functional Collaboration: Act as a BI subject matter expert, providing insights and analytics that drive business value while facilitating training sessions for cross-functional teams. Team Mentoring: Mentor and develop a team of BI analysts, fostering a culture of continuous learning and improvement within the team. Performance Tracking and Reporting: Monitor the success of BI initiatives, ensuring stakeholders benefit from actionable insights and timely reporting. Required qualifications include a Bachelor's degree in Business Administration, Analytics, or a related field; an MBA is preferred. Candidates should have 5-8 years of experience in BI and Data Analytics, with proven experience using BI tools like Power BI, Tableau, or similar platforms.
The Head of Procurement will play a strategic leadership role in managing and optimizing procurement operations within a dynamic e-commerce environment. Reporting to the CFO, this position is responsible for developing procurement strategies, ensuring cost-effective sourcing, managing supplier relationships, and leading a high-performing procurement team. Key Responsibilities: Procurement Strategy Develop and execute a comprehensive procurement strategy aligned with company goals. Ensure scalability and efficiency to support business growth. Vendor Management Identify, evaluate, and negotiate with suppliers for best terms. Conduct rigorous supplier assessments to ensure quality and compliance. Cost Optimization Monitor procurement processes to identify and implement cost-saving opportunities. Lead contract negotiations and manage procurement budgets effectively. Supplier Relationship Management Build and maintain strong relationships with key suppliers. Resolve issues proactively and drive continuous improvement initiatives. Inventory Collaboration Coordinate with inventory teams to ensure optimal stock levels. Reduce carrying costs and avoid stockouts through efficient planning. Compliance & Ethics Ensure all procurement activities are compliant with laws, regulations, and ethical standards. Promote sustainability and ethical sourcing in procurement practices. Team Leadership Supervise, coach, and mentor a team of procurement professionals. Cultivate a high-performance culture focused on innovation and excellence. Risk Mitigation Identify and mitigate procurement-related risks such as supply disruptions and price volatility. Reporting Present comprehensive reports on procurement KPIs, savings, and performance to senior management. Qualifications & Experience: Education: Bachelor's degree in Business, Supply Chain Management, or a related field (Master's degree preferred). Experience: Minimum 8 years of procurement/supply chain experience with at least 3 years in a leadership role, preferably in e-commerce or fast-paced industries. Key Skills: Strong negotiation and contract management skills. Deep knowledge of procurement best practices and current market trends. Excellent communication, analytical, and interpersonal skills. Experience with procurement software/tools (e.g., SAP, Oracle, Coupa). Proven leadership and team-building capabilities. Data-driven decision-making and reporting proficiency.
Role & responsibilities Understand Requirements for assigned tasks Design and develop assigned functions Independent delivery of all assigned tasks Delivery of assigned tasks in time Perform unit tests for the tasks Perform Code reviews and Performance evaluation Report status, intimate any risks identified with the task delivery to Engineering Manager Preferred candidate profile Should have a working experience of 3+ years with the Java 8+, Spring, Spring boot, Hibernate and Microservices Architecture and designing In-depth understanding of OO concepts and SOLID principles Hands on experience in Java 8+ i.e. able to develop and ship Microservices written in Java, Spring framework Designed and developed web applications using Spring framework - preferably Spring boot & Web flux Experience in developing REST services using Spring framework Exposure to API gateways Spring Cloud Gateway, Zuul, Nginx, Kong etc. Experience in Hibernate - JPA Annotations Developed scheduler jobs using Quartz framework. Exposure to DB - MySQL, Mongo, Arango Cache mechanism - Eh cache, Redis cache, CDN Strong Understanding of Application Servers Tomcat, Jetty, jBOSS, WebLogic, Apache Good Understanding of middleware framework like JMS, Redis, Apache Kafka, etc. Expertise level knowledge on Design Patterns. Has prior experience of consuming AWS services (Lambda, ELB, ALB, SNS, SES) and infrastructure Has good understanding and work experience in APM and instrumentation Has prior experience of any Java MVC framework Good understanding of containerization, Docker, Kubernetes Ability to understand and rationalize why, when and how to develop and ship a Microservice Ability to innovate, feasibility analysis, PoC execution and R&D Build reusable code and libraries for future use. Optimize application for maximum speed and scalability. Should be able to do effort estimations. Passionate about writing clean, modular and unit testable code Strong aptitude and problem-solving techniques. Confidence to liaise with front end and backend teams and senior technology managers Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
The Head Chef Patisserie is responsible for leading and managing the pastry kitchen operations. This role involves developing new dessert recipes, supervising pastry chefs and bakers, ensuring the highest standards of quality and presentation, and maintaining cost control and hygiene standards. Key Responsibilities: Menu Development: Design and innovate dessert and pastry menus aligned with current trends and customer preferences. Regularly introduce seasonal and festive specials. Kitchen Management: Supervise, train, and motivate pastry team members. Ensure all pastries and desserts are prepared to high standards consistently. Organize production schedules and delegate tasks efficiently. Quality & Hygiene: Enforce strict adherence to hygiene, sanitation, and safety standards (HACCP). Maintain cleanliness and organization of the pastry kitchen at all times. Cost Control & Inventory: Monitor and control food costs, portion sizes, and waste. Manage inventory of ingredients and ensure proper stock rotation. Liaise with suppliers for procurement of high-quality ingredients. Team Leadership: Conduct training and performance reviews of pastry team members. Foster a positive and collaborative kitchen environment. Customer Experience: Collaborate with F&B service teams for dessert presentation and guest feedback. Attend events and functions to present signature creations as required. Qualifications & Skills: Degree/Diploma in Culinary Arts, with specialization in Baking and Patisserie. 5+ years of experience in a professional pastry kitchen, with at least 2 years in a supervisory role. Expertise in classic and modern pastry techniques, chocolate work, sugar art, and plated desserts. Strong leadership, organizational, and time management skills. Creativity, attention to detail, and passion for excellence. Knowledge of food safety and sanitation standards. Preferred Experience: Experience in 5-star hotels, luxury patisseries, or high-end bakeries. Exposure to international pastry trends and techniques. Familiarity with menu costing and kitchen management software
Role & responsibilities Oversees a team of analysts that analyze and enrich master data elements and optimize the flow of data between users and stakeholders. Ensures master data integrity in key systems as well as maintaining the processes to support the data quality. Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies Ensures quality of master data in key systems, as well as development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity. In collaboration with subject matter experts and data stewards. Defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable. Understanding the chaotic world of ecommerce mediums today, pick the trends. Provides assistance in resolving data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with subject matter experts (SMEs) and data stewards. Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to published data standards. Preferred candidate profile Working experience in Catalogue creation and management. Exposure to product listing. Should have good hold on analytics and exposure to adobe analytics will be desired. Strong writing/editing/proofreading skills and an excellent portfolio. Catching details in a product just by looking at an image Prioritizing and multitasking various forms of writing Cross functioning with the other teams inputs, especially Merchandize. Bachelor's degree or equivalent combination of education and experience. Bachelor's degree in information science, data management, computer science or related field preferred. Five or more years of experience in data analysis and catalogue or computer programming. Experience working with industry standards, regulations, and guidelines in database warehousing and other relevant systems.
Role & responsibilities Understand Requirements for assigned tasks Design and Develop assigned functions Independent delivery of all assigned tasks Delivery of assigned tasks in time Perform unit tests for the tasks Perform Code reviews and Performance evaluation Report status, intimate any risks identified with the task delivery to Engineering Manager Preferred candidate profile Should have a working experience of 3+ years with the Java 8+, Spring, Spring boot, Hibernate and Microservices Architecture and designing In-depth understanding of OO concepts and SOLID principles Hands on experience in Java 8+ i.e. able to develop and ship Microservices written in Java, Spring framework Designed and developed web applications using Spring framework - preferably Spring boot & webflux Experience in developing REST services using Spring framework Exposure to API gateways Spring Cloud Gateway, Zuul, Nginx, Kong etc Experience in Hibernate - JPA Annotations Developed scheduler jobs using Quartz framework. Exposure to DB - mysql, Mongo, Arango Cache mechanism - Eh cache , Redis cache, CDN Strong Understanding of Application Servers Tomcat, Jetty, jBOSS, Weblogic, Apache Good Understanding of middleware framework like JMS, Redis, Apache Kafka, etc Expertise level knowledge on Design Patterns. Has prior experience of consuming AWS services (Lambda, ELB, ALB, SNS, SES) and infrastructure Has good understanding and work experience in APM and instrumentation Has prior experience of any Java MVC framework Good understanding of containerisation, Docker, Kubernetes Ability to understand and rationalise why, when and how to develop and ship a Microservice Ability to innovate, feasibility analysis, PoC execution and R&D Build reusable code and libraries for future use. Optimise application for maximum speed and scalability. Should be able to do effort estimations. Passionate about writing clean, modular and unit testable code Strong aptitude and problem-solving techniques. Confidence to liaise with front end and backend teams and senior technology managers Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
Job Summary: We are seeking an experienced QA Engineer with 4-5 years of expertise in functional testing, API validation, and basic test automation for web and mobile applications. A solid foundation in Java, proficiency in test automation frameworks, and strong database testing skills are essential to do out of box testing . Experience with Linux and CI/CD pipelines is required, while familiarity with e-commerce domain expertise will be a significant advantage. Key Responsibilities: 1. Test Design & Execution: Translate technical and business requirements into comprehensive test strategies and cases, with a focus on e-commerce workflows such as product search, checkout, and payment gateways etc. Create, maintain, and execute functional, regression, and smoke test cases. Perform web and mobile application testing (manual and automated) with an eye for user experience 2. Automation Testing:(Basic) , should be eager to learn Design, develop, and maintain test automation frameworks for web (Selenium/TestNG) and mobile Appium Automate core e-commerce functionalities such as Integrate automated test suites into CI/CD pipelines (e.g., Jenkins, GitLab CI). 3. API & Database Testing: Test APIs (REST/SOAP) related to e-commerce services like inventory management, order processing, and payment integrations. Write and execute complex SQL queries for backend database validation (MySQL/PostgreSQL). 4. Collaboration & Leadership: Collaborate closely with product managers, developers, and business stakeholders to understand and test e-commerce-specific features. Mentor junior QA engineers and ensure knowledge-sharing across the team. Contribute to QA strategy, focusing on the fast-paced demands of the e-commerce industry. 5. Monitoring & Reporting: Document testing phases, defects, and resolutions clearly using tools like Jira or Bugzilla. Provide quality metrics, defect reports, and actionable insights tailored for e-commerce platforms. Conduct post-release testing to ensure smooth customer experiences and system performance. Have attitude to learn and grow , should be a good team player . Technical Skills: Mandatory: proficiency in Java and object-oriented programming. Basic level knowledge of test automation tools (Selenium, TestNG, Appium). Hands-on experience with Linux OS and shell scripting. Basic in CI/CD tools like Jenkins, GitLab, or Azure DevOps. Key Areas of Expertise: E-commerce workflows and systems. Web and mobile testing concepts. Automation of API, mobile, and web applications. Database and SQL proficiency. Continuous Integration (CI/CD) pipelines and Linux environments.
Key Responsibilities Strategic Leadership & IT Governance • Develop and execute IT strategy aligned with business objectives. • Lead digital transformation initiatives and IT modernization programs. • Define and enforce IT policies, procedures, and governance frameworks. • Lead compliance initiatives related to IT security standards and regulatory requirements. Infrastructure & Cloud Management • Oversee the design, deployment, and maintenance of IT infrastructure (EUC, servers, virtualization, storage, and backup). • Manage platforms such as Office 365, and G-Suite. • Handle virtualization technologies like Hyper-V, VMware Cybersecurity & Risk Management • Implement and maintain security platforms such as firewall, endpoint protection (Kaspersky), SIEM, WAF (Radware), Nessus/Tenable vulnerability management, etc. • Manage and monitor SOC operations, logs, alerts, threat detection, and incident response. • Conduct regular risk assessments, penetration testing, and vulnerability scans. Operational Excellence • Lead IT operations including service desk, endpoint management, and IT support. • Ensure high availability, performance, and reliability of systems and networks. • Establish KPIs and SLAs for IT performance and end-user satisfaction. Team & Vendor Management • Lead, mentor, and develop a cross-functional IT team. • Manage IT budgets, procurement, and vendor relationships. • Coordinate with internal stakeholders and external service providers. Qualifications & Skills Educational Qualification: • Bachelors degree in Computer Applications (BCA) or equivalent. Advanced degrees/certifications are a plus. Technical Expertise: • Network & Infrastructure Design, AD, DNS, DHCP • SIEM, SOC, Endpoint Security, DLP • Cloud: O365, G-Suite • Hyper-V, VMware • ITSM Tools and IT Ticketing Systems • Budgeting, Procurement & Asset Management Soft Skills: • Strategic thinking and decision-making • Strong communication and leadership • Crisis and stakeholder management • Analytical mind-set with a detail-oriented approach
We at FNP are looking for HRBP who will be responsible for Blue Collar hiring Attendance management Should be proficient in excel Should be aware of regional language Must have warehouse experience Open to work in flexi hours Open to travel as the candidate will be managing different cities Retail/QSR/Warehouse experience is must. Only male candidate preferred for the role. Interested candidates can reach out at aishwarya.g@fnp.com or 8527914316
Job Title: Assistant Category Manager Cakes Role Overview We are looking for a proactive and detail-oriented Category Executive to drive growth and innovation in our Cakes category . This role involves planning, coordination with cross-functional teams, analyzing performance, and managing the product portfolio to deliver exceptional customer experience and business results. Key Responsibilities Planning and Strategy Assist in developing strategies to drive sales and profitability for the cakes category. Conduct competitor analysis to identify market trends and new business opportunities. Product Selection & Development Collaborate with the central kitchen to curate a high-quality and innovative product assortment. Recommend new and trending cakes to attract and retain customers. Stock & Inventory Management Monitor stock levels to prevent out-of-stock situations or overstocking. Coordinate with the operations team to maintain consistent product availability across platforms. Data Analysis & Reporting Analyze sales and performance data to evaluate category health. Prepare and maintain reports for weekly and monthly category reviews. Key Projects Private Label Development Identify opportunities for exclusive and premium cake offerings. Partner with reliable suppliers for private label production. Ensure quality assurance and implement sustainable sourcing practices. Support development of customizable and occasion-specific products. Benchmark against competitor offerings to determine pricing and innovation opportunities. Regular Tasks & Timelines Daily: Monitor order reports and analyze sales to ensure daily sales targets are met. Weekly/Monthly: Suggest new product ideas and collaborate with the design, content, and catalog teams for product launch activities. Coordinate with the operations and vendor teams for onboarding and serviceability. Work with the merchandising team for campaign placements and promotions. Oversee product activation/deactivation and update catalog accordingly. Monitor and optimize stock health regularly. Review NPS (Net Promoter Score) and conduct product checks based on order feedback. Skills & Requirements 1–3 years of experience in category management, preferably in F&B/e-commerce. Strong analytical and Excel skills. Good coordination and communication abilities. Creative thinker with a keen eye for trends and product innovation. Ability to manage multiple stakeholders and meet deadlines.
Role & responsibilities Own the sequencing efforts of all pages of International Countries, and Deliver the CR% (conversion rates) of the pages. Special Focus on Top 5 to 10 countries Curate and Sequence the pages at defined frequency based on Relevancy, Tags, Product Type, Occasion, Recipient and/ or Personas. Optimize pages from a pov of Product Hygiene, Image Hygiene, Price Hygiene, Earliest Delivery and other product level attributes Execute merchandise optimization, category and occasion visibility via homepage assets, microsites, navigation drawer, cross-merchandising and others Liaise Cross functionally with graphic design team, tech team for timely implementation of banners Tag and promote newly launched products to all relevant pages Maintain daily dashboards & reports for PLP (product landing page) CR% and homepage CR% Ensuring all pages of key occasions have relevant products, and sequenced as per planning Liaise with internal category teams and merchandising teams to execute as per defined calendar Preferred candidate profile Min 1-2 years of experience in Merchandising, Category-Marketing, Performance Marketing, Digital Marketing teams of direct-to-consumer (D2C) brands, Fintech companies, E-commerce is required Person should be a Graduate. Post-Graduation is preferred (NIFT or MBA). Fluent communication and interpersonal skills. Proactive, sense of ownership, flexibility and agility Good analytical skills and an eye for detail Strong MS Excel skills Speed and Quality of work both matter equally in this role, the desired candidate should possess both, as well as should have a willingness to learn Ability to interpret customer data and insights to inform merchandising decisions and improve the overall customer experience Ability to multitask and prioritize tasks effectively in a fast-paced environment Interested candidates may apply or share their profiles at pooja.bhatt@fnp.com
Gifting has an abstract definition since its significance varies from person to person, heart to heart, and in many cases head to heart. The joy of seeing your loved one sitting miles away, shining in awe & surprise when he/she opens the box of happiness is priceless. As pioneers in gifting beyond flowers, FNP has become an expert in the category. Our brand ethos remains- Its the little joys that come with our package. If we have to explain it in one line- We gift wrap your emotions & deliver them with love! Head-Operations Retail Gurgaon Global CEO 10-18 Years Retail Management,SCM Operations,Retail Operations MBA/PGDM Company Overview: Ferns N Petals is a leading online platform for gifting solutions, offering a wide range of products including flowers, cakes, plants, personalized gifts, and gift hampers. With a legacy of providing heartfelt gifting experiences, we are now seeking a dynamic and innovative individual to join our team as the Head - Operations. Position Overview: As a Head - Operations, you will play a crucial role in driving business growth, improving operational efficiency, and ensuring an exceptional customer experience within the retail franchise outlets and companys dark stores. Reporting of this role is to the CEO, FNP. Here are the key role expectations from this role: . Business Development & Strategic Planning: Develop and implement comprehensive strategic plans to drive business growth for FOFO retail outlets in alignment with FNP's overall business objectives. Identify market trends, competitor activities, and customer preferences to formulate effective business strategies. Franchise Management: Manage relationships with franchise partners, providing guidance and support to ensure adherence to brand standards and operational excellence. Collaborate for the selection, onboarding, and ongoing support of franchisees partners. Darkstore Management & Expansion: Alignment and implementation of overall Darkstore operations strategy in alignment with the company's goals & objectives. Set performance targets and key performance indicators (KPIs) for dark-store operations. Develop and execute a strategic plan for expanding the Darkstore network, while identifying the potential areas to expand the network and assessing the viability of new locations. Provide necessary support, guidance, and training to ensure the success of Darkstore with a motto to improve the NPS. Operational Excellence: Oversee day-to-day Retail and Darkstore operations, ensuring compliance with standard operating procedures (SOPs) and FNP brand guidelines. Implement best practices to optimize inventory management, staffing levels, and overall operational efficiency. Sales and Revenue Generation: Develop and implement sales strategies to achieve revenue targets for FOFO retail outlets and Darkstore. Monitor sales performance, analyze data, and implement corrective measures as needed. Customer Experience: Foster a customer-centric culture by ensuring that FOFO outlets deliver exceptional service and create positive customer experiences. Implement feedback mechanisms and drive initiatives to enhance customer satisfaction. Team Leadership: Lead and motivate a cross-functional team, including store managers and staff, to achieve performance targets and uphold brand standards. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs. Financial Management: Develop and manage budgets for the FOFO business, ensuring cost control and profitability. Analyze financial reports and implement strategies to maximize return on investment. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements related to retail operations. Identify and mitigate operational risks to protect the interests of the FOFO business and FNP. Business Development: Contributor to Retail function by adding more franchise partners and Adding a Revenue through Targeting New Clients and Managing Key Accounts Identify and pursue new business opportunities to expand the corporate gifting client base. Negotiate and finalize contracts with corporate clients, ensuring mutually beneficial agreements. Market Research and Analysis Conduct regular market research to stay informed about industry trends, competitor offerings, and customer preferences. Analyze sales data and customer feedback to refine gift selection and improve overall customer satisfaction. FinancialPerformance: Set and manage budget, forecasting sales, margins, and profitability targets. Analyse financial performance and market trends to identify areas for improvement and growth. Drive the achievement of KPIs related to revenue, profitability, product assortment, and customer satisfaction. Make informed decisions based on data analysis, market insights, and performance metrics to guide the way forward. Customer Focus: Understand clients preferences, needs and feedback to continuously tailor the product assortment to meet their expectations. Implement strategies to enhance customer satisfaction, loyalty, and retention through high-quality products and exceptional experiences. Team Leadership: Provide leadership, mentorship, and guidance to a team. Foster a culture of collaboration, creativity, and continuous improvement within the corporate sales team. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs. Bachelor's degree in Business and Design related field along with MBA is preferred. 10-18 years of experience Proven experience in a senior retail management role, demonstrating a track record of success in driving sales and operational excellence Ability to work independently in a dynamic, fast-paced environment Ability to lead a team, mentor employees, and promote a culture of accountability and ownership Ethical, compassionate, and committed to excellence Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions based on current market trends and consumer preferences. Excellent communicator with good negotiation presentation and interpersonal skills with the capacity to build and maintain relationships with key stakeholders. Passionate professional & a strategic thinker, who can relate with our existing and future customers needs. Leadership experience with the ability to motivate and guide a team toward achieving objectives. Experience from Ecommerce or Retail industry is preferred.
Role & responsibilities Payroll Management: Manage end-to-end payroll processing for all overseas employees in Middle East and Singapore. Ensure full compliance with local labor laws, tax regulations, social security, and statutory requirements. Coordinate with regional offices, external payroll vendors, clients, and statutory authorities to ensure smooth payroll execution. Oversee payroll reconciliations, audits, and promptly resolve discrepancies. Maintain payroll documentation and prepare detailed reports for management. Stakeholder & Vendor Management: Act as the primary liaison with multiple locations, clients, and vendors related to payroll. Build and maintain strong collaborative relationships across functions and with external partners. Manage escalations and proactively resolve operational challenges. HRIS Implementation & Automation: Lead and contribute to the configuration, rollout, and optimization of HRIS systems for payroll automation. Provide training and support on system adoption and best practices. Strategic Planning & Communication: Develop comprehensive payroll roadmaps aligned with business goals and HR transformation strategies. Create clear, engaging presentations (PPTs) to communicate payroll initiatives, project status, and process improvements to senior leadership and stakeholders. Exhibit strong verbal and written communication skills to effectively influence and collaborate. Process Improvement & Action Orientation: Identify gaps and opportunities in payroll processes; drive continuous improvement initiatives. Stay abreast of global payroll trends and compliance changes, implementing update promptly. Preferred candidate profile Masters/PGDM degree/diploma in Finance, Accounting, Human Resources, or related field. Minimum 4 years of payroll management experience with overseas payroll exposure (Middle East and Singapore preferred). Proven action-oriented leader with experience managing multi-location payroll and diverse stakeholders. Strong knowledge of regional payroll laws, tax regulations, and statutory compliance. Experience in HRIS implementation and payroll automation (e.g., Workday, SAP SuccessFactors, Oracle HCM). Excellent communication and interpersonal skills. Strong PowerPoint and presentation skills; ability to develop clear, impactful roadmaps and reports. Proficiency with payroll software and MS Excel; data analysis skills are a plus. High level of discretion and integrity when handling confidential information. Strong organizational skills and attention to detail.
We are looking for a results-driven B2B Digital Marketing Specialist to join our team. The ideal candidate will have a strong understanding of digital marketing channels, tools, and strategies specifically in the B2B space. You will be responsible for planning, executing, and optimizing digital campaigns that drive lead generation, brand awareness, and business growth. Role & responsibilities Develop and implement effective B2B digital marketing strategies aligned with business goals. Plan and manage multi-channel campaigns across email, LinkedIn, Google Ads, SEO, and content syndication. Collaborate with the sales team to align marketing strategies with lead nurturing and conversion goals. Optimize landing pages and user funnels for better lead generation and engagement. • Manage marketing automation tools and CRM systems (e.g., HubSpot, Salesforce). Analyze performance data, generate insights, and report on ROI and KPIs. Create and manage B2B-focused content including case studies, whitepapers, blog posts, and webinars. Conduct market research and competitor analysis to identify new opportunities and trends. • Ensure brand consistency across all digital channels. Preferred candidate profile Bachelors degree in Marketing, Business, Communications, or a related field. 35 years of experience in B2B digital marketing, preferably in E-commerce Industry. Hands-on experience with SEO, SEM, Google Analytics, LinkedIn Ads, email marketing, and CRM tools. Strong analytical skills and data-driven thinking. Excellent written and verbal communication skills. Experience in lead generation and account-based marketing (ABM) is a plus. Familiarity with tools like HubSpot, Marketo, Google Ads, LinkedIn Campaign Manager, and Salesforce.
Role & responsibilities Brand Design & Imagery Own and evolve the visual language of FNP.com from packaging to digital assets to campaign creatives. Ensure consistency in design principles across all brand collaterals (website, app,emailers, social, performance ads, product packaging, retail, etc.). Lead the creation and execution of design collaterals for CLM (email/SMS/push), platform touchpoints (homepage banners, app assets), and marketing ads (performance creatives, digital campaigns). Work closely with internal design teams, content leads, and external agencies to ensure high quality, on-brand output. Communication & Storytelling Develop and execute cohesive brand communication strategies across ATL, BTL, digital, and owned media. Maintain a consistent brand voice and tonalityquirky, emotional, relatable, and premium where relevant. Collaborate with content, CRM, and category teams to translate business objectives into emotionally resonant campaigns Brand Visibility & Recall Build and strengthen brand visibility and top-of-mind recall through distinctive campaigns and consistent visual identity. Partner with PR, influencer, and paid media teams to ensure brand-led amplification. Drive integrated marketing efforts that enhance both brand storytelling and performance outcomes. Consumer-Backed Thinking Understand consumer behavior, occasion triggers, and shopping journeys to inform visual storytelling. Identify opportunities to elevate user experience through memorable brand moments from first impression to final delivery. Preferred candidate profile Bachelors/Masters/PGDM degree/diploma Proven experience working cross-functionally with internal teams (content, CRM, design) and external partners (agencies, influencers, media)
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