Job Summary: The HR Intern plays a vital role in supporting the Human Resources department. They gain exposure to various HR functions and contribute to the overall success of the organization. Responsibilities include but are not limited to: Assist in recruitment activities such as job posting, resume screening, calling the candidates and scheduling interviews. Help with organizing and maintaining employee records and documentation. Participate in HR projects and initiatives, such as employee engagement programs Assist in preparing HR-related reports and presentations. Provide support in training and development activities for employees. Assist in coordinating HR events and activities. Respond to employee inquiries and provide assistance as needed. Requirements: A bachelor's degree in human resources, Business Administration, or related field. Excellent communication skills, both verbal and written. Strong interpersonal and teamwork abilities. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in MS Office, especially Word, Excel, and PowerPoint. Demonstrated organizational skills and attention to detail. Ability to adapt to a fast-paced environment and learn new concepts quickly. Strong time management and prioritization skills. Understanding of HR principles and practices is a plus. Previous internship or work experience in HR or related field is advantageous. What We Offer: Mentorship from experienced professionals in the field. Exposure to real-time projects and industry challenges. Opportunities to develop both technical and professional skills. A collaborative and innovative work environment.

Job Summary We're looking for an enthusiastic and proactive Product Support Engineer Intern to join our dynamic team. In this role, you'll play a key part in delivering product support to our global clients, ensuring they enjoy a smooth and efficient experience with our product offerings. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. Responsibilities Include But Are Not Limited To Lead the setup and execution of POCs for clients, ensuring alignment with business objectives. Work closely with internal teams (product, project manager, sales and support) to ensure quality setup which is fully tested and ready for delivery. Collaborate with internal stakeholders to understand requirements and tailor POC solutions that demonstrate the value of AI. Ready to troubleshoot and resolve any technical challenges that arise during the POC phase. Document the observation for product improvement, track the results from POC implementations to showcase the business impact of AI solutions. Requirements Minimum qualification: BTech or related branches. Experience: 0-1 years of experience in a similar role in customer support or technical support. Excellent written and verbal communication skills in English. Ability to learn and use software systems like SmartWinnr effectively. Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word). Results-driven, self-starter with strong motivation and persistence. A passion for helping others and providing exceptional support. What We Offer Mentorship from experienced professionals in the field. Exposure to real-time projects and industry challenges. Opportunities to develop both technical and professional skills. A collaborative and innovative work environment Skills:- Communication Skills and Microsoft Office Show more Show less

We are looking for a motivated and customer-focused Sales Development Representative to join our team in Hyderabad. This is an exciting opportunity for someone with 2 years of experience in B2B sales who is looking to grow in a fast-paced and innovative environment. In this role, you will be responsible for identifying prospects, engaging with potential clients, and driving sales opportunities from initial contact to qualification. Responsibilities Include But Are Not Limited To Lead Generation & Client Engagement Identify and reach out to potential clients through email, calls, and social platforms. Qualify leads through effective questioning and needs analysis. Schedule and support product demos with senior sales members. Sales Operations Maintain accurate records of outreach activities, meetings, and pipeline progress in the CRM (Pipedrive). Follow up consistently with leads and ensure timely communication. Support proposal and quotation creation in collaboration with the sales team. Collaboration & Reporting Work closely with the marketing team to align outreach campaigns. Contribute to weekly sales reports and team reviews. Stay updated on product features and customer use cases. Requirements Professional Experience 2 years of B2B sales or inside sales experience. Demonstrated ability to build client relationships and meet sales targets. Skills & Tools Strong communication and interpersonal skills. Familiarity with sales tools, CRMs (preferably Pipedrive), and productivity platforms. Comfort with digital communication and virtual presentations. Personal Attributes Proactive and self-driven with a passion for sales. Adaptable and quick to learn in dynamic environments. Team player with a positive attitude and growth mindset. Skills:- Interpersonal Skills Show more Show less

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. Key Responsibilities Customer Engagement & Support Provide first-level support to customers during onboarding, implementation, and post-implementation stages. Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. Product Understanding & Troubleshooting Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. Documentation & Process Adherence Maintain detailed records of customer interactions and resolutions using internal tools. Follow defined processes for issue tracking, escalation, and communication. Internal Collaboration Work closely with the product and engineering teams to relay feedback and recurring issues. Coordinate with the Customer Success team for smooth handovers and ongoing account support. Requirements Education Bachelor’s degree in B.Tech, BCA, B.SC or a related field. Professional Experience 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. Experience working in with global clients is an added advantage Experience & comfortable working in night shifts. Skills & Tools Strong written and verbal communication skills in English. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. Ability to learn and work with web-based platforms and support tools. Personal Attributes Self-motivated with a high sense of ownership and accountability. Strong analytical and problem-solving abilities. Flexible and willing to work rotational and night shifts as required. What We Offer Competitive compensation and benefits package. Opportunity to work with a global SaaS platform impacting enterprise sales teams. A collaborative and fast-paced environment with room for learning and growth. Cross-functional exposure across product, engineering, and customer success teams. Show more Show less

Job Description We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. Key Responsibilities Customer Engagement & Support Provide first-level support to customers during onboarding, implementation, and post-implementation stages. Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. Product Understanding & Troubleshooting Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. Documentation & Process Adherence Maintain detailed records of customer interactions and resolutions using internal tools. Follow defined processes for issue tracking, escalation, and communication. Internal Collaboration Work closely with the product and engineering teams to relay feedback and recurring issues. Coordinate with the Customer Success team for smooth handovers and ongoing account support. Requirements Education Bachelor’s degree in B.Tech, BCA, B.SC or a related field. Professional Experience 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. Experience working in with global clients is an added advantage Experience & comfortable working in night shifts. Skills & Tools Strong written and verbal communication skills in English. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. Ability to learn and work with web-based platforms and support tools. Personal Attributes Self-motivated with a high sense of ownership and accountability. Strong analytical and problem-solving abilities. Flexible and willing to work rotational and night shifts as required. What We Offer Competitive compensation and benefits package. Opportunity to work with a global SaaS platform impacting enterprise sales teams. A collaborative and fast-paced environment with room for learning and growth. Cross-functional exposure across product, engineering, and customer success teams. Skills:- Communication Skills and MS-Office

We are looking for a proactive and detail-oriented Junior Product Analyst to join our dynamic team in Hyderabad. In this role, you will work closely with internal stakeholders and global clients to support the implementation and analysis of AI-powered product solutions. You will contribute to the setup and execution of Proof of Concepts (POCs), analyse client requirements, and ensure that solutions are delivered effectively and aligned with business needs. This is a valuable opportunity to gain hands-on experience across global markets including the USA, UK, Europe, Japan, China, Singapore, and India, while developing cross-functional product, analytical, and communication skills. Key Responsibilities Lead and support the setup and delivery of client-specific Proof of Concepts (POCs), aligning execution with strategic objectives. Collaborate with cross-functional teams including product, project management, sales, and support to deliver quality-tested and data-driven POC deployments. Work closely with internal stakeholders to understand business requirements and translate them into actionable product configurations. Engage with global clients and internal teams across APAC, EMEA, and other regions to support solution delivery and feedback cycles. Analyse issues, identify patterns, and assist in troubleshooting during the POC phase, ensuring customer satisfaction and solution effectiveness. Document insights, user feedback, and implementation data to contribute to product enhancement discussions and impact analysis. Requirements Education B.Tech, BCA,B.Sc or equivalent degree in a related field. Professional Experience 0–1 year of experience as a Junior Product Analyst or a similar role. Skills & Tools Excellent verbal and written communication skills in English. Ability to quickly learn and work with platforms like SmartWinnr. Proficiency with Gmail, Microsoft Excel, Word, and PowerPoint. Personal Attributes Highly motivated self-starter with a strong sense of ownership. Analytical thinker with excellent problem-solving capabilities. Customer-centric mindset and a passion for delivering high-quality support. What We Offer Mentorship and guidance from experienced professionals in a fast-paced SaaS environment. Exposure to real-world global projects and hands-on implementation experience. Opportunities to enhance both technical and professional skills. A collaborative and innovation-driven work culture with continuous learning.

Role Description We are looking for a proactive and detail-oriented Junior Product Analyst to join our dynamic team in Hyderabad. In this role, you will work closely with internal stakeholders and global clients to support the implementation and analysis of AI-powered product solutions. You will contribute to the setup and execution of Proof of Concepts (POCs), analyse client requirements, and ensure that solutions are delivered effectively and aligned with business needs. This is a valuable opportunity to gain hands-on experience across global markets including the USA, UK, Europe, Japan, China, Singapore, and India, while developing cross-functional product, analytical, and communication skills. Key Responsibilities Lead and support the setup and delivery of client-specific Proof of Concepts (POCs), aligning execution with strategic objectives. Collaborate with cross-functional teams including product, project management, sales, and support to deliver quality-tested and data-driven POC deployments. Work closely with internal stakeholders to understand business requirements and translate them into actionable product configurations. Engage with global clients and internal teams across APAC, EMEA, and other regions to support solution delivery and feedback cycles. Analyse issues, identify patterns, and assist in troubleshooting during the POC phase, ensuring customer satisfaction and solution effectiveness. Document insights, user feedback, and implementation data to contribute to product enhancement discussions and impact analysis. Requirements Education B.Tech, BCA,B.Sc or equivalent degree in a related field. Professional Experience 0–1 year of experience as a Junior Product Analyst or a similar role. Skills & Tools Excellent verbal and written communication skills in English. Ability to quickly learn and work with platforms like SmartWinnr. Proficiency with Gmail, Microsoft Excel, Word, and PowerPoint. Personal Attributes Highly motivated self-starter with a strong sense of ownership. Analytical thinker with excellent problem-solving capabilities. Customer-centric mindset and a passion for delivering high-quality support. What We Offer Mentorship and guidance from experienced professionals in a fast-paced SaaS environment. Exposure to real-world global projects and hands-on implementation experience. Opportunities to enhance both technical and professional skills. A collaborative and innovation-driven work culture with continuous learning. About Company: SmartWinnr is a SaaS platform that is used by Fortune 500 companies all over the world. It's a combination of a backend portal and a mobile app to drive sales contests, sales learning, and sales coaching for remote sales teams. We use cutting-edge cloud technology to drive gamification, contests, and coaching for very large sales teams.

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. Key Responsibilities Customer Engagement & Support Provide first-level support to customers during onboarding, implementation, and post-implementation stages. Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. Product Understanding & Troubleshooting Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. Documentation & Process Adherence Maintain detailed records of customer interactions and resolutions using internal tools. Follow defined processes for issue tracking, escalation, and communication. Internal Collaboration Work closely with the product and engineering teams to relay feedback and recurring issues. Coordinate with the Customer Success team for smooth handovers and ongoing account support. Requirements Education Bachelor’s degree in B.Tech, BCA, B.SC or a related field. Professional Experience 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. Experience working in with global clients is an added advantage Experience & comfortable working in night shifts. Skills & Tools Strong written and verbal communication skills in English. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. Ability to learn and work with web-based platforms and support tools. Personal Attributes Self-motivated with a high sense of ownership and accountability. Strong analytical and problem-solving abilities. Flexible and willing to work rotational and night shifts as required. What We Offer Competitive compensation and benefits package. Opportunity to work with a global SaaS platform impacting enterprise sales teams. A collaborative and fast-paced environment with room for learning and growth. Cross-functional exposure across product, engineering, and customer success teams.

We are looking for a proactive and detail-oriented Product Support Engineer Intern to join our dynamic team in Hyderabad. In this role, you will work closely with internal stakeholders and global clients to support the implementation and analysis of AI-powered product solutions. You will contribute to the setup and execution of Proof of Concepts (POCs), analyse client requirements, and ensure that solutions are delivered effectively and aligned with business needs. This is a valuable opportunity to gain hands-on experience across global markets including the USA, UK, Europe, Japan, China, Singapore, and India, while developing cross-functional product, analytical, and communication skills. Key Responsibilities Lead and support the setup and delivery of client-specific Proof of Concepts (POCs), aligning execution with strategic objectives. Collaborate with cross-functional teams including product, project management, sales, and support to deliver quality-tested and data-driven POC deployments. Work closely with internal stakeholders to understand business requirements and translate them into actionable product configurations. Engage with global clients and internal teams across APAC, EMEA, and other regions to support solution delivery and feedback cycles. Analyse issues, identify patterns, and assist in troubleshooting during the POC phase, ensuring customer satisfaction and solution effectiveness. Document insights, user feedback, and implementation data to contribute to product enhancement discussions and impact analysis. Requirements Education B.Tech, BCA,B.Sc or equivalent degree in a related field. Professional Experience 0–1 year of experience as a Junior Product Analyst or a similar role. Skills & Tools Excellent verbal and written communication skills in English. Ability to quickly learn and work with platforms like SmartWinnr. Proficiency with Gmail, Microsoft Excel, Word, and PowerPoint. Personal Attributes Highly motivated self-starter with a strong sense of ownership. Analytical thinker with excellent problem-solving capabilities. Customer-centric mindset and a passion for delivering high-quality support. What We Offer Mentorship and guidance from experienced professionals in a fast-paced SaaS environment. Exposure to real-world global projects and hands-on implementation experience. Opportunities to enhance both technical and professional skills. A collaborative and innovation-driven work culture with continuous learning.