Customer Care and Support at Chennai in DHOBI G

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0 Lacs

Posted:4 weeks ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

We’re Hiring at Dhobi G 💼 | Customer Care Support (Full-Time, Work from Office)


Are you someone who loves solving problems, talking to people, and making sure no customer ever feels unheard?


Dhobi G—the laundry-tech company redefining student living—is looking for a Customer Care Support champion to join our growing team.


This is not just a calling job. It’s a visionary role for someone who wants to build scalable, human-first customer experiences at the intersection of tech and service.


🔹 Location: Work from Office (Chennai)

🔹 Type: Internship → Full-Time Conversion

🔹 Department: Customer Success & Business Process Ops

🔹 Start: Immediately


Role Description

The Customer Care Support will be responsible for managing customer inquiries, resolving issues, and building strong relationships with clients. They will also work closely with the sales team to onboard new clients and ensure customer satisfaction.


What you’ll do:


1) Be the first voice customers hear—via calls, follow-ups, and feedback loops.

2) Ensure high satisfaction and empathy in every interaction.

3) Own and improve support processes with a proactive mindset.

4) Coordinate between operations and tech teams to solve real problems fast.

5) You’re a great fit if you:

6) Are great at verbal communication and active listening.

7) Thrive in fast-paced, purpose-driven teams.

8) Can stay calm and collected—even during chaos.


Want to grow in BPO, operations, or startup customer success.


🚀 Why Dhobi G?

You’ll join one of India’s most exciting B2B startups, already serving 2,800+ students, with high growth, strong values, and lots of learning.

We don’t just offer jobs—we offer launchpads.

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