Are you a proactive problem-solver with excellent communication skills and a passion for customer service? Join us at VleBazaar as a Customer Service/Customer Support intern! As part of our dynamic team, you will have the opportunity to interact with customers, resolve their queries, and ensure their overall satisfaction. Key Responsibilities Handle customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate information about products, services, and promotions to customers. Assist customers with order processing, tracking, and returns. Collaborate with the sales and operations teams to address customer concerns and improve service delivery. Update and maintain customer databases and records. Prepare reports and analyze customer feedback to identify trends and areas for improvement. Support the customer service team in various administrative tasks and projects. If you are proficient in MS-Office, fluent in Hindi, and eager to gain hands-on experience in customer service, apply now and take the first step towards a rewarding career with VleBazaar! About Company: VLE stands for Village Level Entrepreneur. Our goal is to provide great quality products at affordable prices even in the most rural of areas. We are a group of highly enthusiastic people who are dedicated to helping in growth of rural India. We want to empower the rural entrepreneurs by providing them world-class products right at their doorstep so that they can compete with big businesses and grow theirs as well. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Order & dispatch management: Assist in tracking, processing, and ensuring timely dispatch of customer orders through internal systems. Return & refund coordination: Communicate with the customer service and logistics teams to manage product returns and coordinate timely refunds or replacements. Inventory & stock handling: Support inventory updates, stock reconciliation, and assist in maintaining warehouse records. Courier & vendor follow-ups: Regular follow-ups with courier partners and suppliers to ensure timely pickups, deliveries, and issue resolutions. Daily reports & Excel tracking: Maintain daily operational data using Excel/Google Sheets and generate actionable reports for team leads. About Company: VLE stands for Village Level Entrepreneur. Our goal is to provide great quality products at affordable prices even in the most rural of areas. We are a group of highly enthusiastic people who are dedicated to helping in growth of rural India. We want to empower the rural entrepreneurs by providing them world-class products right at their doorstep so that they can compete with big businesses and grow theirs as well.

Key Responsibilities Maintain and update financial records using Tally software Prepare and analyze financial reports and statements Reconcile bank statements and ensure accuracy in transactions Assist in budgeting and forecasting processes Manage accounts payable and accounts receivable Conduct internal audits to ensure compliance with regulations Communicate effectively with team members and stakeholders to provide financial insights About Company: VLE stands for Village Level Entrepreneur. Our goal is to provide great quality products at affordable prices even in the most rural of areas. We are a group of highly enthusiastic people who are dedicated to helping in growth of rural India. We want to empower the rural entrepreneurs by providing them world-class products right at their doorstep so that they can compete with big businesses and grow theirs as well.

As a Customer Service/Customer Support intern at VleBazaar, you will have the opportunity to enhance your skills in English and Hindi proficiency, MS-Excel, and MS-Office while providing exceptional service to our customers. Join our dynamic team and gain hands-on experience in a fast-paced e-commerce environment. You will be responsible for responding to customer inquiries via phone, email, and live chat in a timely and professional manner. Your main tasks will include assisting customers with order processing, providing product information, and resolving any issues they may encounter. It will be essential to collaborate effectively with internal teams to ensure customer satisfaction and retention. Moreover, you will need to update and maintain customer records in our database with accuracy and efficiency. By analyzing customer feedback, you will identify trends and areas for improvement to enhance the overall customer experience. Additionally, you will have the opportunity to contribute to projects aimed at elevating customer satisfaction levels. As part of the Customer Service team, you should be prepared to take on additional tasks and responsibilities as needed to support the team. If you are a motivated and detail-oriented individual seeking to kickstart your career in customer service, we encourage you to apply now and become a valuable member of our team at VleBazaar. About Company: VLE stands for Village Level Entrepreneur. At VleBazaar, our mission is to provide high-quality products at affordable prices, even in the most remote rural areas. We are a team of passionate individuals dedicated to fostering the growth of rural India. Our goal is to empower rural entrepreneurs by offering them world-class products at their doorstep, enabling them to compete with larger businesses and expand their own enterprises.,