Customer Service/Customer Support Internship

As an intern at Ferns N Petals, you will have the opportunity to work on providing solutions for customers and ensuring that customer issues are resolved promptly and according to the SOPs. Key Responsibilities: - Work on providing solutions for customers. - Ensure that customer issues are resolved promptly and according to the SOPs. Qualifications Required: - No specific qualifications mentioned. About Company: Ferns N Petals, a pioneer in the concept of flowers and gifts in the country, has become a driver of marketplace innovation and a contributor to local economies. The journey of FNP, much like the flowers that are at the very heart of its business, has been an organic one. Started with a single store in 1994 in Delhi by the enterprising Mr. Vikaas Gutgutia, the brand has established a new edge to the flower gifting culture in the country. With a core emphasis on customer delight and constant aspiration to deliver exclusivity, FNP has grown to lead the floral and gifting industry with 386 outlets in 120 cities pan India. Recently, Lighthouse India Fund has invested Rs 200 crore (USD 27 million) in Ferns and Petals, with plans to enhance the customer experience for all gifting occasions through improved systems and technology.,