Customer Service/Customer Support Internship

As a Customer Service/Customer Support intern at Pet Set Go, you will have the opportunity to work in a dynamic and fast-paced environment dedicated to providing exceptional service to customers. Your role will involve assisting customers with inquiries, resolving issues, and ensuring their overall satisfaction with products and services. Key Responsibilities: - Respond to customer inquiries via phone, email, and chat professionally and timely - Handle customer complaints and provide appropriate solutions - Process exchanges accurately - Maintain customer records and update databases with relevant information - Assist in creating reports and analyzing data using MS-Excel - Provide feedback to the management team on ways to improve customer experience This internship offers a valuable opportunity to develop your customer service skills, gain hands-on experience in a growing industry, and contribute to the success of Pet Set Go. If you are a proactive and detail-oriented individual with excellent English proficiency (spoken and written) and MS-Excel skills, we would love to have you join our team! (Note: No additional details about the company were provided in the job description),