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8.0 - 12.0 years
2 - 10 Lacs
Pune, Maharashtra, India
On-site
Ensure timely and accurate tax filing submissions, meeting Avalara's efficiency and profitability targets. Manage indirect tax filing and preparation tasks for a team of 10+ members. Oversee tax processing tasks, dedicating 50% of the time to team management. Perform duties assigned by higher management while maintaining operational efficiency. Drive high employee satisfaction and retention through programs, coaching, and 1:1s. Clearly communicate project objectives, desired outcomes, and success measures. Set and track goals for self and team members across all IC levels. Hire, groom, and develop team talent, fostering growth and readiness for future opportunities. Identify training needs, collaborate with SMEs and L&D, and support skill development. Conduct regular performance discussions with team members to enhance productivity. Achieve and revise departmental KPI targets to align with goals. Build trusted client relationships, addressing escalations and ensuring satisfaction. Maintain updated application data and reporting, ensuring compliance with guidelines. Generate profitable revenue from extra hours spent on client issues. Establish filing processes across relevant jurisdictions. Collaborate with onsite teams and stakeholders, avoiding escalations. Understand state filing guidelines, identify process gaps, and propose corrective measures. Identify automation opportunities and collaborate with Engineering/Product teams. Manage challenges and people-related issues to ensure smooth operations. Participate in functional meetings by providing feedback and delivering presentations. Support clients and leadership during escalations with appropriate RCA/PA recommendations. Leverage this opportunity to enhance expertise and contribute to organizational excellence. Qualifications 810 years of experience in a shared services model, managing teams and engaging with international stakeholders. Sales & Use Tax SME/Indirect Tax expertise with 12 years of team management experience. Experience with goal setting and conducting performance appraisals. MBA in Finance (preferred) with proficiency in MS Excel (intermediate to advanced) and other MS Office apps. Motivates teams effectively while ensuring high customer satisfaction. Adaptable to swing shifts (6 PM3 AM).
Posted 1 week ago
2.0 - 6.0 years
3 - 13 Lacs
Pune, Maharashtra, India
On-site
What Your Responsibilities Will Be Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects. Understand customer business requirements and follow documented best practices for sales and use tax automation. Clearly articulate and manage the scope of work for projects related to software and data services. Collaborate with internal and external teams to facilitate successful and accurate implementations. Monitor client projects and solve problems to keep projects moving forward with the support of the project team. Support the Sales and Account Management teams in identifying additional products or services that could support the customer. Provide feedback on current processes and update internal documentation with guidance. Keep projects and internal systems up to date throughout project lifecycle. Perform other tasks as assigned. What You'll Need to be Successful Experience working with clients at all organizational levels with a high degree of professionalism and business acumen. Strong organizational, planning, and time management skills. Excellent communication skills and ability to interact professionally with employees and customers. Strong ability to understand and conceptualize accounting and tax processes and procedures. Adaptability, initiative, and problem-solving capabilities. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. 2 - 3 years of software delivery, preferably within the B2B sector. Proven experience and familiarity with Microsoft computer programs including MS Word, MS Excel, and MS Outlook. Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience. Preferred Qualifications: Experience with sales and use tax or compliance scenarios Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes
Posted 1 week ago
4.0 - 5.0 years
2 - 11 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelor's degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Visakhapatnam
Work from Office
Technical Trainer will be responsible for designing and delivering skill enhancement programs in software development, database management & application architecture. This role ensures employees gain technical expertise in key programming languages.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Required profile of the candidates - * Should have good logical & reasoning ability * Should have good command over English language * should have good command on excel formulas * Should have work experience in an export company (Home Furnishing experience will be an added advantage) * Should have knowledge of MS Office, Corel draw & Photoshop Job Responsibilities (Merchandiser) - The Candidate will be responsible for- * Calculating raw material requirements for an order arranging it on time & providing it to the production department. * Looking after emails on a lively basis. * Sending orders to the buyers on time. * Providing necessary information to the production department regularly. Job Responsibilities (Designer) - The Candidate will be responsible for- * Trend research & market analysis. * Design creation & concept development. * Material, fabric & technique selection. * Cost calculation. Job Responsibilities (E-Commerce Executive) - The candidate will be responsible for- * Product Listing & Optimization * Lead & Order Management * Inventory & Pricing Control * Customer Service & Feedback Handling * Performance Analysis & Reporting
Posted 2 weeks ago
6.0 - 9.0 years
6 - 9 Lacs
Noida, Uttar Pradesh, India
On-site
As a Support Service Coordinator at Iron Systems, you'll be responsible for coordinating with vendors and their related services for our US and international customers. You'll also provide timely reports to management on daily, weekly, quarterly, and monthly performance figures. Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, and embedded systems. For over 15 years, customers have trusted us for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services. Job Requirements Should have a good understanding of vendor selection, negotiation, onboarding, and contract management . Should have a good understanding of sales orders and purchase orders . Hands-on experience in MS Excel . Should have excellent written and verbal communication skills . Should have a problem-solving attitude to handle critical cases. Should have out-of-the-box thinking to take initiative to resolve queries. Should be self-driven and must have the ability to take critical decisions when and where required. Should be well-versed with customer/vendor handling and internal team coordination . Should be proactive in anticipating customer's or vendor's needs. Should have experience in escalation handling .
Posted 3 weeks ago
2 - 6 years
16 - 18 Lacs
Bengaluru
Work from Office
Key Skills: Advanced Analytics, Power BI, MySQL, Tableau, MSExcel, Excel Roles and Responsibilities: Demand Planning: Responsible to run the weekly demand planning and monitoring of forecast accuracy Collaborate with cross functional teams (Growth/Category) to understand demand forecast drivers; Ensure demand plan optimization in line with Customer & Product Category strategy Include causal factors (weather, natural disasters, competitor actions etc) and model events (sales promotions, marketing events etc.) into demand forecasts Develop demand forecasts at multiple levels of aggregation for multiple time horizons, across multiple regions Release of final demand plans by incorporating all inputs as per agreed timelines Supply/Replenishment Planning: Manage the entire replenishment process Ensure timely release of POs to all vendors across all cities Manage buying quantities - ensuring optimal order quantities by considering inventory norms, stock on hand, forecast and vendor constraints Collaborate with category team to ensure high levels of supply reliability (OTIF) Inventory Management: Manage inventory health - availability and ageing Define and manage Inventory Norms at a Region X SKU level Maintain desired inventory levels at each of the regions Monitor and plan for liquidation of ageing/slow moving SKUs Collaborate with City Teams and Operations to ensure accuracy of stock levels Skills Required: 2-4 years of relevant experience in an inventory management role in FMCG/Retail/Q-Com/E-Com Solid understanding of inventory management practices and procedures Rational decision-making, negotiating and influencing skills with an analytical work style Excellent inter-personal and communication skills The ability to thrive in a fast-paced environment Education: MBA/B.Tech from Tier-1 or Tier-2 institutes
Posted 1 month ago
4 - 5 years
6 - 7 Lacs
Belagavi/Belgaum
Work from Office
Position : Lead Engineer-New Product Development Experience : 4-5 years Qualification : BE Mechanical Requirement : Overall Functional Scope Create and monitoring of Engineering documentation such as routing, Control plans , Flow charts. Ability to interpret the Aerospace Engineering drawings for special process. Monitoring of FAIs in WIP and resolve queries to support production process. FAIR documentation as per AS9102 and AS9100D. Desired Skills/Competencies: Excellent verbal and written communications. Knowledge of 7 QC Tools to conduct RRCA for FAI parts. MS office knowledge
Posted 3 months ago
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