Customer Service/Customer Support Internship

As an intern at the company, your day-to-day responsibilities will include: - Strong knowledge of the PMAY ISS scheme - Proficiency in Excel and Google Sheets for data management and reporting - Excellent communication skills for effective customer interaction - Familiarity with essential documents such as KYC, income proof, caste certificates, etc. - Calling customers to gather necessary details for filling out the ISS form - Maintaining daily MIS reports and ensuring accurate record-keeping - Coordinating with internal departments and following up on pending tasks - Filling out online subsidy claim forms and maintaining proper documentation - Liaising with the ISS helpdesk to resolve any issues during the claim submission process **About Company:** SvatantraMHFC is a micro-housing finance corporation that provides affordable housing finance to the low-income section with minimal paperwork. As an intern at the company, your day-to-day responsibilities will include: - Strong knowledge of the PMAY ISS scheme - Proficiency in Excel and Google Sheets for data management and reporting - Excellent communication skills for effective customer interaction - Familiarity with essential documents such as KYC, income proof, caste certificates, etc. - Calling customers to gather necessary details for filling out the ISS form - Maintaining daily MIS reports and ensuring accurate record-keeping - Coordinating with internal departments and following up on pending tasks - Filling out online subsidy claim forms and maintaining proper documentation - Liaising with the ISS helpdesk to resolve any issues during the claim submission process **About Company:** SvatantraMHFC is a micro-housing finance corporation that provides affordable housing finance to the low-income section with minimal paperwork.