Zonal Manager

About Us: Sylque Security Solutions Pvt Ltd is a leading provider of financial recovery services, specializing in debt management, collections, and asset recovery for a diverse portfolio of clients. We are committed to delivering ethical, efficient, and data-driven recovery solutions while maintaining excellent stakeholder relationships. Key Responsibilities: ·      Strategic Leadership: Lead, develop, and execute state-level recovery strategies aligned with overall business objectives. Drive operational efficiency, process improvements, and growth initiatives. ·      Team Management: Build, mentor, and lead a high-performing team of recovery professionals across regions. Ensure team adherence to company policies, compliance requirements, and ethical practices. ·      Performance & Reporting: Monitor recovery targets, track performance metrics, and ensure achievement of set KPIs. Provide periodic reports and insights to the corporate office, highlighting challenges and opportunities. ·      Stakeholder Management: Maintain and nurture relationships with clients, partners, regulatory bodies, and internal teams. Address escalations, legal concerns, and complex cases with professionalism. ·      Compliance & Risk Management: Ensure adherence to all regulatory guidelines, local laws, and company policies. Identify, assess, and mitigate operational and reputational risks. ·      Business Development: Explore new opportunities within the state to expand client base and service offerings. Collaborate with sales and marketing teams to create targeted campaigns and outreach strategies.   Qualifications & Experience: ·      Bachelor’s degree in Business Administration, Finance, Law, or a related field. MBA or equivalent preferred. ·      Experience in recovery, collections, or financial services (Preferred), with a leadership role. ·      Proven track record of meeting targets and managing teams across multiple locations. ·      Strong knowledge of regulatory frameworks, compliance, and risk management in administrative level. ·      Excellent communication, negotiation, and problem-solving skills. ·      Ability to work under pressure, make decisions, and resolve conflicts. ·      High level of integrity, professionalism, and client-focused mindset.     Key Skills: ·      Strategic planning and execution ·      Team leadership and motivation ·      Financial analysis and reporting ·      Negotiation and dispute resolution ·      Regulatory compliance and governance ·      Relationship building and client servicing ·      Risk assessment and mitigation ·      Technology adoption and process automation   What We Offer: ·      Competitive salary and performance-linked incentives ·      Opportunity to lead and shape state operations ·      Dynamic and supportive work environment ·      Professional growth and training opportunities ·      Health and wellness benefits