About Us: Sylque Security Solutions Pvt Ltd is a leading provider of financial recovery services, specializing in debt management, collections, and asset recovery for a diverse portfolio of clients. We are committed to delivering ethical, efficient, and data-driven recovery solutions while maintaining excellent stakeholder relationships. Key Responsibilities: · Strategic Leadership: Lead, develop, and execute state-level recovery strategies aligned with overall business objectives. Drive operational efficiency, process improvements, and growth initiatives. · Team Management: Build, mentor, and lead a high-performing team of recovery professionals across regions. Ensure team adherence to company policies, compliance requirements, and ethical practices. · Performance & Reporting: Monitor recovery targets, track performance metrics, and ensure achievement of set KPIs. Provide periodic reports and insights to the corporate office, highlighting challenges and opportunities. · Stakeholder Management: Maintain and nurture relationships with clients, partners, regulatory bodies, and internal teams. Address escalations, legal concerns, and complex cases with professionalism. · Compliance & Risk Management: Ensure adherence to all regulatory guidelines, local laws, and company policies. Identify, assess, and mitigate operational and reputational risks. · Business Development: Explore new opportunities within the state to expand client base and service offerings. Collaborate with sales and marketing teams to create targeted campaigns and outreach strategies. Qualifications & Experience: · Bachelor’s degree in Business Administration, Finance, Law, or a related field. MBA or equivalent preferred. · Experience in recovery, collections, or financial services (Preferred), with a leadership role. · Proven track record of meeting targets and managing teams across multiple locations. · Strong knowledge of regulatory frameworks, compliance, and risk management in administrative level. · Excellent communication, negotiation, and problem-solving skills. · Ability to work under pressure, make decisions, and resolve conflicts. · High level of integrity, professionalism, and client-focused mindset. Key Skills: · Strategic planning and execution · Team leadership and motivation · Financial analysis and reporting · Negotiation and dispute resolution · Regulatory compliance and governance · Relationship building and client servicing · Risk assessment and mitigation · Technology adoption and process automation What We Offer: · Competitive salary and performance-linked incentives · Opportunity to lead and shape state operations · Dynamic and supportive work environment · Professional growth and training opportunities · Health and wellness benefits
Job Title: Debt Recovery Agent Location: Ujjain About Us: Sylque Security Solutions Pvt Ltd is a trusted provider of debt recovery and financial services, committed to helping clients manage outstanding payments with integrity, efficiency, and professionalism. We are seeking motivated and result-oriented Debt Recovery Agents to join our team and support our mission of maintaining strong customer relationships while ensuring timely recoveries. Key Responsibilities: · Debt Recovery: Contact customers via phone, email, or in-person visits to follow up on overdue payments. Negotiate repayment plans and offer suitable solutions to customers while protecting company interests. Ensure accounts are updated and maintained accurately in the system. · Customer Service: Address customer inquiries, complaints, and payment issues with empathy and professionalism. Build rapport with customers to encourage timely settlement of debts. · Documentation & Reporting: Prepare reports on collection activities, payments received, and pending dues. Ensure proper documentation for legal or audit purposes. · Compliance & Ethics: Follow company policies and legal guidelines while engaging with customers. Ensure data confidentiality and adhere to ethical standards at all times. · Coordination: Work closely with internal teams including sales, finance, and legal to resolve account-related issues. Assist in improving recovery processes by sharing feedback from customer interactions. Qualifications & Experience: · Minimum 1–3 years of experience in debt collection, telecalling, customer service, or related fields. · Basic understanding of financial services and recovery procedures is preferred. · High school diploma or equivalent; graduation in commerce/finance is a plus. Skills & Attributes: · Strong communication and negotiation skills. · Ability to handle difficult conversations and resolve conflicts. · Empathetic, patient, and result-driven approach. · Attention to detail and organizational skills. · Self-motivated with a focus on achieving targets. · Ability to use MS Office tools and CRM systems. What We Offer: · Competitive salary with incentives based on performance. · On-the-job training and career growth opportunities. · Supportive team environment and structured work processes. · Opportunities to learn about finance, customer relations, and recovery strategies.
Job Title: Office Administrator Location: Ranchi, Jharkhand Job Type: Full Time Reports to: Zonal Manager Salary: Rs 15,000/ to Rs 30,000/ per month subject to negotiations. Job Summary: We are seeking a highly organized, reliable, and proactive Office Administrator to oversee and manage the daily administrative operations of our office. The ideal candidate will ensure the smooth running of the office and help improve company procedures and day-to-day operations. Key Responsibilities: Organize and schedule meetings and appointments. Maintain filing systems (physical and digital). Coordinate office activities and operations to ensure efficiency and compliance with company policies. Prepare and send invoices to clients; follow up on outstanding payments. Record and track billing transactions accurately. Support the finance department by maintaining financial records, updating accounts, and performing basic bookkeeping tasks. Reconcile office expense reports, petty cash, and bank statements. Assist with monthly, quarterly, and annual account closings as needed. Act as the point of contact for internal and external clients. Handle incoming and outgoing correspondence (emails, mail, packages). Assist in onboarding new employees (setup, paperwork, orientations). Support budgeting and bookkeeping procedures. Manage office supplies inventory and place orders as necessary. Maintain office condition and arrange necessary repairs or services. Liaise with facility management vendors, including cleaning, catering, and security services. Requirements and Qualifications: Proven experience as an Office Administrator, Office Assistant, or relevant role. Excellent written and verbal communication skills. Strong organizational and time-management skills. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Familiarity with office management procedures and basic accounting principles is a plus. Ability to work independently and as part of a team. Preferred Skills: Attention to detail and problem-solving skills. Ability to prioritize tasks and manage multiple deadlines. Experience with office management software (e.g. ERP, SAP, QuickBooks, or similar) is a plus. Customer service experience is a bonus. Working Conditions: Office-based role with standard business hours (e.g., 10.30 AM – 5.30 PM). May require occasional overtime or weekend work depending on operational needs.