Technical Sales Manager

The Technical Sales Manager will lead the commercial, technical, and strategic growth of the company across the Mumbai and Western India region. This role requires a blend of strong technical understanding, market judgment, commercial negotiation skills, and leadership capabilities. The candidate will oversee revenue generation, customer development, technical support, pricing strategies, and cross-functional coordination. This is a senior role that demands experience in B2B industries such as chemicals, cosmetics and personal care ingredients or specialty raw materials.

1. Sales & Business Development

• Develop and implement regional sales strategies aligned with organizational goals.
• Achieve annual revenue, profitability, and growth targets.
• Drive new business acquisition across target industries and expand existing key accounts.
• Build and manage a robust sales pipeline with accurate forecasting.
• Strengthen relationships with procurement teams, decision makers, and technical evaluators.

2. Technical Support & Product Expertise

• Serve as the primary technical expert for the region, offering product guidance and application support.
• Understand product specifications, performance characteristics, formulation behavior, and regulatory aspects.
• Conduct customer presentations, technical trials, demonstrations, and solution workshops.
• Collaborate with R&D and principals to address technical queries, evaluation needs, and product customisation requests.

3. Commercial Strategy & Profitability Management

• Develop competitive pricing strategies while protecting margins.
• Negotiate commercial terms, contracts, credit limits, and long-term supply agreements.
• Monitor receivables, ensure timely collections, and maintain credit discipline.
• Analyse cost structures, competitor pricing, and market dynamics to optimise profitability.

4. Market Intelligence & Strategic Planning

• Track industry trends, regulatory changes, new applications, and upcoming technologies.
• Conduct competitor analysis, customer requirement mapping, and sector-wise opportunity assessment.
• Prepare comprehensive market reports and recommend strategic initiatives.
• Identify new market segments and emerging opportunities for product expansion.

5. Supply Chain & Operational Coordination

• Work closely with supply chain, logistics, and planning teams to ensure timely deliveries.
• Oversee demand forecasting, inventory management, and safety stock planning.
• Address supply constraints, customer urgency cases, and operational bottlenecks.
• Ensure high service levels, OTIF performance, and customer satisfaction.

6. Key Account Management

• Build multi-level relationships with key accounts across technical, procurement, and senior management teams.
• Conduct periodic business reviews, product performance evaluations, and growth planning meetings.
• Identify cross-selling and up-selling opportunities within strategic accounts.
• Strengthen long-term partnerships and increase share of wallet.

7. Team Leadership & Performance Management

• Lead, mentor, and motivate a team of sales executives and technical specialists.
• Provide training on commercial skills, product knowledge, and market understanding.
• Set clear KPIs and review team performance regularly.
• Build a culture of accountability, high performance, and customer-centricity.

Qualifications & Experience

Educational Requirements

• Bachelor’s degree in Chemical Engineering, Cosmetics Technology, Chemistry, Life Sciences, Materials Science, or related technical field.
• MBA in Marketing, Business Management, or International Business preferred.

Experience Requirements

• 2–3 years of techno-commercial / B2B sales experience, preferably in chemicals, specialty ingredients, industrial materials, engineering or manufacturing sectors.
• Proven track record of achieving sales targets and handling strategic accounts.
• Strong technical understanding and ability to translate product features into commercial value.
• Experience in leading teams, managing stakeholders, and handling complex negotiations.

Core Skills & Competencies

• Strong technical aptitude and application understanding.
• Excellent communication, presentation, and relationship-building skills.
• Commercial acumen with strong negotiation and financial understanding.
• Strategic thinking with the ability to forecast, analyse data, and make decisions.
• Leadership, coaching, and team-building capabilities.
• Problem-solving mindset with ability to manage high-pressure situations.
• High level of professionalism, integrity, and customer-first attitude.

Location

Mumbai (with travel across Western markets as required)