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7.0 - 11.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong analytical skills with proficiency in data manipulation and reporting tools- Expertise in sales performance metrics, incentive plan design, and compensation methodologies- Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders- Proven leadership abilities to manage and motivate a team- Experience with CRM systems and incentive compensation software- Financial acumen and understanding of budgeting and forecasting- Bachelor s degree in Business Administration, Finance, or a related field ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "An ""Incentives Management Team Lead"" is responsible for overseeing the design, implementation, and ongoing management of incentive programs within an organization, leading a team to ensure accurate calculations, timely payouts, and alignment with business goals, while collaborating with cross-functional teams to optimize incentive strategies and compliance with relevant regulations; key duties include developing incentive plans, analyzing performance data, resolving disputes, and driving process improvements to maximize program effectiveness. Key Responsibilities:Incentive Plan Design & Development:Collaborate with sales, marketing, and HR to design and implement incentive plans aligned with business objectives and performance metrics. Develop complex incentive structures, including quota setting, target calculations, and payout formulas. Ensure clear communication of incentive plans to all eligible employees. Data Analysis & Reporting:Analyze sales performance data to assess the effectiveness of incentive programs and identify areas for improvement. Generate comprehensive reports on incentive payouts, sales trends, and key performance indicators (KPIs) for management review. Utilize data analytics tools to identify patterns and insights to optimize incentive plans. Team Management & Leadership:Lead and mentor a team of incentive analysts responsible for data management, calculation, and payout processing. Assign tasks, provide coaching, and develop team skills to ensure operational efficiency. Foster a collaborative work environment and promote continuous improvement within the team. Compliance & Governance:Ensure adherence to all applicable incentive compensation regulations and company policies. Monitor incentive plan compliance, identify potential issues, and implement corrective actions. Conduct regular audits and reviews to maintain data accuracy and compliance. Stakeholder Management:Collaborate with cross-functional teams including sales leadership, finance, HR, and IT to address incentive program related issues and implement necessary changes. Communicate incentive plan updates and address inquiries from sales representatives and managers. " Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Skill required: Sales Insights & Intelligence - Sales Enablement Designation: Analytics and Modeling Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.You will need an understanding of using Accenture sales processes, tools, metrics, and techniques that support our aggressive sales goalsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for " More than 2 years of experience in data analysis and sales operations. Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products. Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management. Able to accept flexible working hours and occasional overtime"" Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Process orientation Agility for quick learning" Roles and Responsibilities: "Business Analysis & Reporting:Regularly produce business analysis and summary reports, interpreting them based on business needs. Ensure that the reports are clear, concise, and provide valuable insights to stakeholders.Personalized Report Creation:Create personalized reports in a timely manner according to specific requirements, ensuring that the insights drawn are actionable and relevant to the sales team.Sales Communication Support:Organize regular communication meetings for the sales team, ensuring that key points are documented and meeting minutes are accurately recorded.Sales Opportunity Tracking:Understand and track the status of sales opportunities and any risks associated with them, sharing relevant updates with the team.Inquiry Response:Respond to inquiries from the sales team regarding various business data, ensuring timely and accurate answers to support their decision-making process." Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Sales Insights & Intelligence - Sales Enablement Designation: Analytics and Modeling Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.You will need an understanding of using Accenture sales processes, tools, metrics, and techniques that support our aggressive sales goalsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for " 7+ Year of overall experience with minimum 3 years in backend Sales Operations processes /Customer Service with at least 2-3 years of experience in leading teams of 20+ Employees Work experience in sales support and reporting relatedpositions is preferred Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products. Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management. Able to accept flexible working hours and occasional overtime; Workflow management, Work assignment and tracking it to closure Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Experience in working as Subject Matter expert, Training delivery, Supporting new transitions, Building Process maps and DTPs, Root Cause Analysis and coaching team members Experience in managing clients and Relationship Management"" Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Negotiation skills Process orientation Agility for quick learning" Roles and Responsibilities: "Strategic Reporting & Business Insights:Lead the team in producing detailed business analysis and summary reports that provide insights aligned with sales goals and business strategy.Customized Reporting Oversight:Ensure that personalized reports are created and delivered in a timely manner, offering strategic insights and recommendations for the sales team.Team Communication & Risk Management:Lead the organization and facilitation of regular communication meetings for the sales team, ensuring that action items and risks related to sales opportunities are clearly documented and addressed.Inquiry Management:Oversee responses to inquiries from the sales team about business data, ensuring accuracy and timeliness. Address more complex or escalated inquiries as needed.Leadership & Performance Management:Manage a team of 20+ employees, ensuring high-quality output and meeting KPIs for reporting, communication, and inquiry response. Provide mentorship and coaching to enhance team performance.Process Optimization:Identify opportunities for streamlining reporting processes, improving efficiency, and ensuring accuracy in reporting and analysis" Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Skill required: Sales Insights & Intelligence - Sales Enablement Designation: Analytics and Modeling Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.You will need an understanding of using Accenture sales processes, tools, metrics, and techniques that support our aggressive sales goalsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for " More than 3 years of experience in data analysis and sales operations. Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products. Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management. Able to accept flexible working hours and occasional overtime"" Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Process orientation Agility for quick learning" Roles and Responsibilities: "Business Analysis & Reporting:Regularly produce business analysis and summary reports, interpreting them based on business needs. Ensure that the reports are clear, concise, and provide valuable insights to stakeholders.Personalized Report Creation:Create personalized reports in a timely manner according to specific requirements, ensuring that the insights drawn are actionable and relevant to the sales team.Sales Communication Support:Organize regular communication meetings for the sales team, ensuring that key points are documented and meeting minutes are accurately recorded.Sales Opportunity Tracking:Understand and track the status of sales opportunities and any risks associated with them, sharing relevant updates with the team.Inquiry Response:Respond to inquiries from the sales team regarding various business data, ensuring timely and accurate answers to support their decision-making process.Process Improvement:Identify opportunities to improve the reporting process, ensuring efficiency and accuracy." Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Skill required: Sales Insights & Intelligence - Sales Enablement Designation: Analytics and Modeling Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.You will need an understanding of using Accenture sales processes, tools, metrics, and techniques that support our aggressive sales goalsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for " More than 3 years of experience in data analysis and sales operations. Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products. Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management. Able to accept flexible working hours and occasional overtime"" Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Process orientation Agility for quick learning" Roles and Responsibilities: "Business Analysis & Reporting:Regularly produce business analysis and summary reports, interpreting them based on business needs. Ensure that the reports are clear, concise, and provide valuable insights to stakeholders.Personalized Report Creation:Create personalized reports in a timely manner according to specific requirements, ensuring that the insights drawn are actionable and relevant to the sales team.Sales Communication Support:Organize regular communication meetings for the sales team, ensuring that key points are documented and meeting minutes are accurately recorded.Sales Opportunity Tracking:Understand and track the status of sales opportunities and any risks associated with them, sharing relevant updates with the team.Inquiry Response:Respond to inquiries from the sales team regarding various business data, ensuring timely and accurate answers to support their decision-making process.Process Improvement:Identify opportunities to improve the reporting process, ensuring efficiency and accuracy." Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Pricing & Profitability Optimization Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportA set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Bachelor s degree in Business Administration, Finance, Economics, or related field - Proven experience in pricing strategy development and implementation.- Strong analytical skills with proficiency in data analysis tools and techniques - Excellent communication and presentation skills to effectively communicate pricing strategies to stakeholders - Ability to collaborate effectively with cross-functional teams across sales, marketing, and finance - Knowledge of pricing optimization software and methodologies - Strong understanding of market dynamics, competitor analysis, and customer behavior ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "A Pricing Management Team Lead is responsible for developing and executing comprehensive pricing strategies across a company s product or service portfolio, leading a team of pricing analysts to monitor market dynamics, competitor pricing, and customer behavior, ensuring optimal pricing decisions that maximize profitability while maintaining market competitiveness and aligning with business objectives; they work closely with sales, marketing, and finance teams to implement pricing strategies and track performance against targets. Key Responsibilities:Strategic Pricing Development:Lead the development and implementation of data-driven pricing strategies, including customer segmentation, value-based pricing, and product bundling. Analyze market trends, competitor pricing, and cost structures to inform pricing decisions. Develop pricing models and frameworks to optimize profitability across different product lines and customer segments. Team Leadership and Management:Manage a team of pricing analysts, providing guidance, coaching, and performance feedback. Assign tasks, prioritize projects, and ensure efficient team operations to achieve pricing goals. Develop and maintain pricing expertise within the team through training and knowledge sharing. Pricing Analysis and Reporting:Monitor pricing performance metrics, including revenue, margin, and customer mix, to identify areas for improvement. Conduct in-depth analysis of pricing trends and customer behavior to inform strategic adjustments. Generate comprehensive pricing reports and presentations for senior management, highlighting key insights and recommendations. Cross-Functional Collaboration:Work closely with sales teams to identify customer needs and negotiate pricing on key accounts. Collaborate with marketing to align pricing strategies with product positioning and promotional campaigns. Partner with finance to ensure accurate cost data is used in pricing calculations and track financial impact of pricing decisions. Pricing Optimization Initiatives:Implement pricing optimization tools and algorithms to dynamically adjust prices based on market conditions. Conduct price sensitivity analysis to understand customer response to price changes. Identify opportunities to implement new pricing models or strategies to enhance profitability. " Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"MS Excel, Salesforce, servicenow, SAP Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExperience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.Strong communication and interpersonal skills to effectively interact with customers and sales teamProficiency in CRM software and data management toolsExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Opportunity Support Specialist"" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Track customer account details, including purchase history and contract information.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Manage sales-related paperwork, including contracts, purchase orders, and invoices.Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Order Management - Order Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Order Management - Order Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExperience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.Strong communication and interpersonal skills to effectively interact with customers and sales teamProficiency in CRM software and data management toolsExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Opportunity Support Specialist"" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Track customer account details, including purchase history and contract information.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Manage sales-related paperwork, including contracts, purchase orders, and invoices.Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Partnered with marketing, product development, and customer service teams to ensure alignment and support sales initiatives.- Excellent leadership and team management skills, with the ability to motivate and develop a high-performing sales operations team.Experience working against assigned revenue targets and driving sustainable growthExperience motivating, inspiring, and driving teams to achieve sustainable growth.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"ERP Skills: Salesforce, SAP (S4 Hana)Optional:Certification in Six Sigma, PMPi or experienceAdditional skills (preferred):Sales Planning and administration Roles and Responsibilities: "- Lead and mentor a team of Sales support analysts, providing guidance on sales opportunity and pipeline.- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.- Foster a collaborative, motivated team environment focused on achieving both individual and group success.- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.- Collaborate with the analytics teams to execute high- impact insights.- administer day to day operations and provide visibility of daily performance to Operations leaders.- Provide strategic insights and recommendations to clients, aimed at process improvements to streamline workflow, optimize resource allocation, and enhance overall efficiency.- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive sales pipeline efficiency." Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Partnered with marketing, product development, and customer service teams to ensure alignment and support sales initiatives.- Excellent leadership and team management skills, with the ability to motivate and develop a high-performing sales operations team.Experience working against assigned revenue targets and driving sustainable growthExperience motivating, inspiring, and driving teams to achieve sustainable growth.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"ERP Skills: Salesforce, SAP (S4 Hana)Optional:Certification in Six Sigma, PMPi or experienceAdditional skills (preferred):Sales Planning and administration Roles and Responsibilities: "- Lead and mentor a team of Sales support analysts, providing guidance on sales opportunity and pipeline.- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.- Foster a collaborative, motivated team environment focused on achieving both individual and group success.- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.- Collaborate with the analytics teams to execute high- impact insights.- administer day to day operations and provide visibility of daily performance to Operations leaders.- Provide strategic insights and recommendations to clients, aimed at process improvements to streamline workflow, optimize resource allocation, and enhance overall efficiency.- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive sales pipeline efficiency." Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Proven experience in partner enablement, sales training, or related field- Strong understanding of sales methodologies and best practices- Excellent communication, presentation, and facilitation skills- Ability to build strong relationships and manage partner expectations- Project management skills to develop and execute training plans- Proficiency in learning management systems (LMS) and training delivery tools- Experience working cross-functionally with sales, marketing, and product teams- Bachelor s degree in business, marketing, or a related field ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "A Partner Enablement Team Lead is responsible for developing and executing a comprehensive strategy to equip and empower external partners with the knowledge, skills, and tools necessary to effectively sell and implement a company s products or services, ensuring successful partner relationships and driving overall business growth by overseeing the partner enablement team and collaborating closely with cross-functional departments. Key Responsibilities:Strategy Development:Assess partner needs and identify training gaps to design a strategic partner enablement plan aligned with company goals. Develop comprehensive partner training curriculum, including product knowledge, sales processes, and best practices. Create a robust partner onboarding process to quickly familiarize new partners with the company and its offerings. Training Delivery:Lead the development and delivery of engaging partner training programs, including online modules, in-person workshops, and webinars. Manage the creation of training materials, such as presentations, manuals, and eLearning content. Facilitate training sessions for partners at various levels, from sales representatives to technical support teams. Performance Measurement and Coaching:Track partner performance metrics to identify areas for improvement and adjust training programs accordingly. Provide ongoing coaching and support to partners to enhance their selling capabilities and address challenges. Conduct regular partner reviews to assess their understanding and application of product knowledge. Partner Relationship Management:Build strong relationships with key partner stakeholders to understand their needs and concerns. Collaborate with cross-functional teams (sales, marketing, product) to ensure alignment and seamless partner experience. Proactively identify and address partner issues to maintain positive relationships. Team Leadership:Lead and manage a team of partner enablement specialists, assigning tasks and providing guidance. Foster a culture of continuous improvement within the partner enablement team. Develop and implement performance metrics for the partner enablement team. " Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. ""A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation
Posted 1 month ago
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