Post Graduate / PhD in Chemistry (Analytical / Organic) / Biochemistry / Pharmacy. Provide pre-sales and post-sales technical cum application assistance in response to customer inquiries (both internal and external), including education, training and on-site visits. Responsible for method development activities for all chromatography products viz. HPLC, UHPLC, LC MS. Conducts customer presentations and technical seminars & trainings on various chromatographic products and applications. Prepare and present technical seminars to existing and potential customers, either as part of the sales process or at organized events. Deepen and broaden Thermo Fisher Scientific’s customer relationships with key scientific and educational leaders. Assist in developing educational content for company hosted websites, videos, seminars, applications reports, etc. To be integral part of the complaints handling for any products related issue & troubleshooting at demo lab or customer sites. > 7 Years of Experience in working on HPLC / UHPLC operations. > 7 Years of Experience in working on LC MS/MS. > 5 Years of Experience in Pharma /Biopharma. Responsible to generate technically reviewed Application notes & contributes to upload data/reports to the global Tech tools. Location: Ahmedabad Travelling: > 75 % (pan India) Interest to learn alternate chromatographic techniques as part of cross product training for customer support. Upkeeps himself on current technology trends and scientific literature cascading to the sales force team.
The ideal candidate enjoys working in a multi-disciplinary, high-tech and international environment to tackle complex technical problems. We are driving security into the software development lifecycle and helping ensure the security of our products. This role requires a strong background in software security and DevOps practices. Key Responsibilities In this role, you will assist the lead Project Manager with project management tasks to ensure plans are completed efficiently. This includes identifying and assessing vulnerabilities and helping software teams through the remediation process. Expect close collaboration with the division product security architect, DevOps teams, software teams, and product owners to integrate good software and product security practices into our workflows. Adding and improving tools in the CI/CD pipeline, maintaining comprehensive security documentation, and leading security training sessions. The goal is to make security an integral part of our software development process. Technical Skills Solid understanding of DevSecOps tools and technologies: Static Code Analysis, Dependency/Software composition analysis, Secrets scanning, Dynamic application Security testing, SBOM creation and analysis Vulnerability management and security risk management techniques. Understanding of infrastructure as code and management tools (e.g., Terraform, Ansible) Proficiency in programming / scripting languages such as Python, C++, or C# Experience with project management methodologies (PMI, PMBOK, Agile). Experience with CICD, SBOM creation and analysis tools Qualifications Bachelors / Masters degree in computer science or a related field. 3-5 years of experience in DevSecOps and strong hands-on programming skill in C++. Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work independently and as part of a team Relevant certifications (e.g., 3, CEH, SANS) are a bonus.
Serve as the primary technical contact for customers using Empower CDS in regulated environments (e.g., pharmaceutical, biopharma). Identify and resolve complex issues related to Empower software, including data acquisition, processing, reporting, and system connectivity. Provide remote and on-site support for Empower installations, upgrades, and configurations in client-server environments. Design custom calculation reports for different tests, products, and integration with external systems such as LIMS. Collaborate with IT teams to ensure accurate integration with LIMS, Active Directory, and network infrastructure (on-premise/Cloud). Assist in system validation, including IQ/OQ/PQ documentation and execution. Deliver training and mentoring to internal teams and end-users. Maintain detailed records of support cases, resolutions, and customer interactions using CRM or ticketing systems. Work closely with Thermo Fisher India technical support and product teams to advance and resolve critical issues. Keep updated with Empower software updates, patches, and industry developments. Required Qualifications Bachelors degree or equivalent experience in Computer Science, Information Technology, or a related field. Proven experience with Empower CDS and its deployment in regulated environments. Strong problem-solving skills and the ability to identify and resolve complex technical issues. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a collaborative team. Familiarity with network infrastructure and integration with external systems such as LIMS. Experience in system validation, including IQ/OQ/PQ.
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future. Location/Division Specific Information Our colleagues in corporate strive for excellence in every task, at every moment. We are game changers seeking improvements to processes and more efficient ways of working or adapting to changing financial and industry environments. Discover Impactful Work: PPD clinical research service`s mission is to improve health . It starts as an idea to cure. It becomes a life saved. All in-between, it s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our dedicated, forward-thinking and upbeat teams . A day in the Life: With some direction, provide direct technical support to computer system users; Answer sophisticated and difficult to resolve computer problems for clients; Provide assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail and operating systems. Provide desk side support and training for end users. Work on technical projects and initiatives that strive to improve our processes and services Keys to Success: Education High school diploma, GCSEs including Mathematics, or equivalent. Successful completion of vocational course(s) relating to computer systems. Experience Experience working on projects is beneficial. Or equivalent combination of education, training and experience that provide the individual with the required knowledge, skills, and abilities. Knowledge, Skills, Abilities Strong customer service and communication skills at all levels. Sophisticated knowledge of Microsoft Windows operating systems, PC hardware and desktop application products. Ability to fix and resolve issues on a desktop platform. Must be able to multi task and pay close attention to detail. Ability to record actions accurately in ticketing system. The ability to communicate information and ideas so others will understand.
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Job Title: Sr Operator Manufacturing Operations Reports To: Team Lead, Operations Location: Bangalore Purpose: Responsible for the day to day running of the designated area, ensuring a safe and organized workplace, high quality output and that the plan needs are met at efficient cost. Embrace and live the Company s 4-I values (Intensity, Integrity, Innovation & Involvement) Roles and Responsibilities: Ensure to perform the unit operation (Upstream, Downstream, Conjugation and formulation) of Primary, Secondary and polyclonal based on the production schedule and ensure to complete the tasks as per the schedule. Responsible to fill the batch records online and update the equipment log books. Responsible to ensure availability of all the raw materials for MFG activity, return to inventory. Ensure to report routing hours, material issuance and quantity completion on daily basis. Responsible for recording and documenting detailed observations during production work in batch records, reports and work order documents following good documentation practices. Align with all company safety regulations and procedures. Ensure to report unsafe condition, hazard and risky situation to the team members. Responsible for handling mammalian cell culture activities. Align with the company s dedication to quality. Responsible for conducting maintenance and support of all laboratory equipment. Complete productivity improvements and efficiencies in the laboratory environment to deliver cost savings in the manufacturing department. Respond quickly to changing priorities and prioritise multiple projects at once, with overlapping deadlines. Responsible to make sure all Downstream equipment are calibrated within due date. Responsible for preparation of SOP for new equipment or process as applicable. Responsible to make sure SOP master list and Equipment master list are updated. Responsible to look for continuous improvement in the form of JDI, PPI and Kaizen. Responsible to get aligned with 4i Values of Thermofisher Scientific. Required to perform other related duties as the need arises and/or assigned. Collaborates between R&D and Manufacturing Sciences teams is required to facilitate project implementation in accordance with PCP processes (Includes Dtc-CRC) Other Requirements Master`s degree/equivalent or relevant in a life science, Biotechnology, Microbiology or related fields Experience of 1-3 years in the life science/Biotech or relevant manufacturing operations field. Requires strong digital literacy, including Microsoft office. Display excellent verbal and written communication and social skills. Highly detailed and organized with excellent analytic and problem-solving abilities. Able to multi-task, prioritize and handle time successfully. Customer orientated and ability to adapt/respond to different types of tasks. Flexible to work in different Shifts. Familiarity with compliance & regulatory standards.
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future. Location/Division Specific Information Our colleagues in corporate strive for excellence in every task, at every moment. We are game changers seeking improvements to processes and more efficient ways of working or adapting to changing financial and industry environments. Discover Impactful Work: PPD clinical research service`s mission is to improve health . It starts as an idea to cure. It becomes a life saved. All in-between, it s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our dedicated, forward-thinking and upbeat teams . A day in the Life: With some direction, provide direct technical support to computer system users; Answer sophisticated and difficult to resolve computer problems for clients; Provide assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail and operating systems. Provide desk side support and training for end users. Work on technical projects and initiatives that strive to improve our processes and services Keys to Success: Education Bachelor s Degree or Diploma. Successful completion of vocational course(s) relating to computer systems. Experience Experience working on projects is beneficial. Or equivalent combination of education, training and experience that provide the individual with the required knowledge, skills, and abilities. Knowledge, Skills, Abilities Strong customer service and communication skills at all levels. Sophisticated knowledge of Microsoft Windows operating systems, PC hardware and desktop application products. Ability to fix and resolve issues on a desktop platform. Must be able to multi task and pay close attention to detail. Ability to record actions accurately in ticketing system. The ability to communicate information and ideas so others will understand.
Work Schedule Second Shift (Afternoons) Environmental Conditions Office Job Description Join a dedicated team at Thermo Fisher Scientific Inc. in Bengaluru, delivering innovative technology solutions. Description: Analyze requirements, design, and develop application components and services. Understand application architecture, codebase, and resolve defects with outstanding quality. Perform system analysis and prepare detailed documentation including software design specifications, unit test cases, and release notes. Ensure all activities are performed flawlessly with accuracy and compliance by writing clean code with accurate exception and error handling. Assist with database design. Coordinate with operations staff on deployment of applications. Work with business partners to analyze and address support requests, including training. Perform unit and system tests, as needed, validation testing, and ensure good coverage on JUnit testing. Qualifications: Bachelor s degree or equivalent (BE, B Tech, ME, M Tech, BCA/MCA, BSC/M Sc) with 2 5 years of experience in the IT industry. Knowledge, Skills, and Abilities: Proficient in frontend languages such as JavaScript (ES6+), TypeScript, React.js, React Native, and related technologies. Experienced with React Testing Library, Enzyme, CSS/SCSS, Bootstrap, and state management tools like Redux. Strong Java 8 coding skills, including predicate, lambda expression, streams, Collections API, and Concurrency API. Skilled in data structures, multithreading, OOAD, and design patterns. Hands-on experience with JEE, Spring, Spring MVC, Spring Boot, and web services (REST/SOAP). Expert in debugging on both local and virtual machines. Proficient in SQL, PL/SQL, performance tuning, and query optimization. Familiar with testing tools like JUnit and Mockito, and server management on Tomcat. Knowledgeable in Linux/Unix, Git/SVN, Maven, CI/CD, and Docker.
Work Schedule Other Environmental Conditions Office Job Description Provides systems analysis, design, development, testing and support for moderately complex technical information system components. Essential Functions: Designs and develops components and services according to specifications within a team environment. Performs systems analysis and prepares detailed system documentation including requirements, specifications, test plans and user manuals. Performs unit and system tests and as needed, validation testing. Coordinates with Operations staff on deployment of applications. Works with business partners to analyse and address support requests to include training. Ensures all activities are performed with quality and compliance. Qualifications Education and Experience: Bachelors degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years ) or equivalent combination of education, training, & experience. Knowledge, Skills and Abilities: Good experience writing optimized Oracle SQL queries in a manner that adheres to Oracle recommendations. --> Minimum 2 years experience Strong communication skill with experience interacting directly with coworkers and process owners. Proficient understanding Oracle Cloud ERP data sets. --> Minimum 2 years experience Ability to create user-friendly BIP/OTBI report objects: Data Models, Reports, and Templates. --> Minimum 2 years experience Experience with Web Services and API tools and functionality. Good Understanding of Oracle Cloud ERP techniques exporting data NOT using OIC (Oracle Integration Cloud). Experienced in creating and troubleshooting report templates. Able to effectively utilize Data Model Bursting techniques. Knowledge and understanding of ESS Scheduled jobs. Knowledge and experience interacting with Common Lookups and Value sets. Experience navigating front-end Oracle Cloud ERP functionality. Able to document developed objects end-to-end (Design document). Ability to create thorough test scripts. Knowledge using Oracle Business Intelligence Cloud Connector (BICC) is a bonus. FBDI knowledge and usage is a bonus. Experience with Non-Oracle Middleware technology is a bonus. Must be willing to work from 1 PM IST to 10 PM IST [Manila - 3:30 PM PST to 12:30 AM PST]
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Key Activities and Responsibilities Ensure Process Governance & Compliance - Support adherence to global and DSA IT PMO standards by guiding project teams through established PMO processes. Maintain operational consistency and drive accountability among IT PMs through validation of project status updates, creation of new work records, and alignment to the Project Management Framework (PMF). Data Quality & Portfolio Transparency - Oversee the integrity and accuracy of project portfolio data across the region. Monitor key areas such as project data accuracy and completeness, and timesheet compliance to ensure reliable reporting on project performance, financials, and resource utilization. Operational Support & PM Enablement - Provide day-to-day project management operational support to Country IT teams across APAC, including Planview EPPM administration, troubleshooting, and user support. Deliver targeted training to IT PMs to ensure effective system usage and consistent application of PMO guidelines. PPM Tool & System Administration - Act as the regional administrator for Planview EPPM. Manage account access, ensure tool utilization and optimization to meet evolving needs. PMO Process Improvement & Change Enablement - Participate in global IT PMO Admin forums and working groups to collaborate on tool/process enhancements, conduct testing, provide feedback, and support deployment. Share insights and changes with the DSA IT PMO leadership and assist in change management, documentation, and training rollout. Training, Onboarding & Community Engagement - Coordinate and facilitate onboarding and ongoing training sessions for new and existing regional users of the Planview EPPM tool. Lead recurring PMO forums to share updates, reinforce governance, and strengthen the regional PMO community. Knowledge Management & Communication - Maintain and enhance the DSA IT PMO iConnect site to ensure up-to-date access to PMO resources, templates, and process documentation. Promote effective communication and knowledge sharing across the regional PMO network. Support or Lead IT Projects (as needed): Serve as project manager for small to medium-scale IT initiatives, applying PMO governance, stakeholder engagement, and delivery best practices.
Roles & Responsibilities Setup new items and customers in accordance with documented processes within SFDC and the ERP system. Perform PCS Product Data Management that supports Sales opportunities. Meet Service Level Agreements. Item Maintenance. Build system accuracy and integrity of an item structure that includes item description, item class/ sub class/GL code updates, Unit-Of-Measure (UOM) updates, item status updates, and pricing Pricing Maintenance. Load customer rebates/contracts into ERP and update standard/list cost. Process and generate quotes for pricing changes/upload new sell price the TSS gives the customer. Build and maintain customer item table maintenance - tie customer items (custom SKUs) to PCS distributor items Maintenance Table Setup customer master file that includes ship to addresses and upload tax certificates Address customer inquiries and surveys build answers for business questionnaires and work with Quality on specific questions Build QBR prep for customers - populate pre-approved customer template with PCS data SFDC support for Sales - support projects (to translate) PCS business into SFDC As a Sales operation Coordinator you represent our company well by being responsible, punctual and self motivated Other Requirements Bachelor s degree in business / equivalent experience in appropriate specialty preferred 3+ years relevant business experience: operations, customer implementation, supply chain, sales, product management, and/or customer service Proficient with Microsoft Office (Word, Excel, PowerPoint) Proficient with business systems ERP systems, CRM systems, workflow automation systems Past experience improving or fully automating business processes Display excellent verbal and written communication and Presentation skills. Highly detailed and organized with excellent analytic and problem-solving abilities Able to multi-task, prioritize and lead time efficiently Ability to work under face pace environment Customer orientated and ability to adapt/respond to different types of tasks Knowledgeable in continuous improvement methodology and related analytical tools, e.g. PPI, Six Sigma, Lean, flow charting, pivot tables, etc. Flexible to work in Night Shift
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About the Role Manager, Data Analytics at Thermo Fisher Scientific Inc. in Hyderabad. Work with top professionals in a growing environment to shape analytical strategies. Key Responsibilities Lead and manage a team of data engineers and analysts to deliver outstanding analytical insights. Designing, implementing, and maintaining scalable data architectures and pipelines. Manage Data Platform operations to achieve near zero downtime ( 99.99% availability). Develop and maintain robust data models that strictly adhere to industry standards. Collaborate with cross-functional teams to identify and implement data-driven strategies. Ensure the accuracy and integrity of data through flawless data validation processes. Planning, prioritizing, and managing data engineering projects, ensuring timely delivery and adherence to quality standards. Provide actionable recommendations to optimize business performance using confirmed analytical methods. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. Strong technical background in data engineering, including experience with data warehousing, ETL processes, and big data technologies. Prior experience with Informatica, Cognos, SQL Server, and Oracle is highly desirable. Expertise in data warehouse (DW) migration is critical. A minimum of 5 years of experience in data analytics or a related role. Proficient in SQL and have hands on development experience using Spark and Pandas. Demonstrated ability to lead teams and manage projects effectively. Proficiency in programming languages like Python or Java . Experience with cloud platforms (e.g., AWS , Azure , GCP ) . Knowledge of data modeling, data architecture, and data governance. Excellent leadership, communication, and interpersonal skills. Outstanding problem-solving skills and a keen attention to detail. Why Join Us At Thermo Fisher Scientific, you will have the chance to create a significant impact in a company that competes at the highest level. We are committed to encouraging an inclusive work environment where your outstanding insights and perspectives are valued. Embrace an ambitious career path with us and contribute to our mission of making the world healthier, cleaner, and safer. Apply today and start your story with us!
Work Experience : 10+ years People Management : 3+ years (managing a team of 10+ members) Position Summary : At Thermo Fisher, we prioritize customer satisfaction. As the Supervisor of Customer Care, you will be pivotal in leading a team of Customer Care Representatives (CCRs) who service our channel partners and both internal and external commercial clients across Southeast Asia. Your leadership will be crucial in ensuring that the team delivers exceptional customer service, drives operational efficiency, and maintains the highest quality standards. This role emphasizes mentoring, coaching, and ensuring team compliance with policies and procedures. By leveraging your leadership and problem-solving skills, you will focus on improving key metrics such as order accuracy, on-time fulfillment, and customer loyalty. Key Responsibilities : Team Leadership : Manage and inspire a high-performing team of Customer Care Representatives, ensuring the achievement of team goals and business objectives. Provide mentorship and coaching, fostering an environment of trust, collaboration, and teamwork. Conduct regular team meetings and one-on-one sessions to ensure alignment with company goals. Guide career development and conduct performance reviews for team members. Operational Excellence : Demonstrate strong expertise in Order Management processes such as quotation, order processing, fulfillment, and handling customer inquiries. Oversee daily order fulfillment, ensuring accuracy, timeliness, and compliance with procedures. Perform root cause analysis to resolve customer issues and implement sustainable solutions. Lead continuous improvement initiatives using Practical Process Improvement (PPI) methodologies to enhance productivity and efficiency. Customer Satisfaction : Act as the Customer Allegiance (CAS) focal point, ensuring positive customer experiences and fostering strong relationships with internal and external stakeholders. Support the sales and marketing teams by providing functional expertise and assisting with customer visits when needed. Collaborate with cross-functional teams to align with business strategies and drive organic growth. Compliance & Reporting : Ensure adherence to company policies, service level agreements (SLAs), and ethical standards. Regularly assess Key Performance Indicators (KPIs) and implement corrective actions to meet or exceed business objectives. Maintain accurate documentation for audits and communicate customer experience initiatives internally. Collaboration : Work closely with cross-functional leaders to ensure seamless collaboration and alignment on business goals. Participate in customer experience projects and initiatives that align with company objectives. Qualifications & Skills : Experience : Minimum of 10 years in customer service, with at least 3 years in people management, leading teams of 10+ members. Experience in Life Sciences or a related industry is preferred. Education : Bachelor s degree or equivalent experience with a focus on supply chain processes. Technical Skills : Proficiency in ERP systems (SAP, E1, or similar). High digital literacy, including proficiency in Microsoft Office (Excel, PowerPoint, Word), CRM systems, Power BI, CX platforms, and softphone systems. Languages : Excellent written and verbal communication skills. Core Competencies : Strong communication and interpersonal skills, with the ability to resolve conflicts and negotiate with various stakeholders. Strong analytical and problem-solving skills, particularly in addressing customer needs and optimizing processes. Proven ability to drive team performance, prioritize multiple tasks, and take ownership of results. Leadership : Ability to inspire, motivate, and develop high-performing teams. Foster a positive, inclusive work culture that encourages feedback, collaboration, and professional growth. Demonstrated ability to think creatively and outside the box. Meticulous attention to detail with the ability to maintain focus on key priorities. Flexibility to work in different shifts as required. Lead projects within the team, ensuring compliance with agreed procedures and contributing to the achievement of quality goals. Competency Model : Dependability & Consistency : Ensure high service levels and availability to meet customer needs. Customer-Centric Mindset : Focus on customer satisfaction and actively seek ways to improve processes and service delivery. Collaboration & Teamwork : Build strong partnerships across teams to achieve organizational goals. Growth & Innovation : Demonstrate intellectual curiosity and champion continuous improvement initiatives.
Work Schedule Second Shift (Afternoons) Environmental Conditions Office Job Description The Application Administrator is responsible for maintaining and supporting corporate applications including security, configuration, validation and deployments. This includes but is not limited to managing releases, troubleshooting issues and managing application documentation. Essential Functions: Troubleshoots, diagnoses and resolves application-specific support issues. Serve as the IT configuration expert for assigned systems including but not limited to system configuration, design, subject matter expert for developers, business support team and business users, and establish system configuration standards and documentation. Assist with the publishing and deployment of system code to application environments as directed. Enter and monitor change requests including following established Change Management policies and procedures. Execute application security requests for assigned systems. Work with the applicable teams and vendors to assist with application releases, release management and backend process management. Write and maintain application specific documentation in accordance with procedural documents and as directed. Manage application support queues including to troubleshoot issues utilizing technical skills (i.e. SQL queries, Windows Event Viewer, etc.). Strong interpersonal skills with a proven ability to interface with both technical and business team members at all levels within a global organization. Installs and maintains enterprise application software (including dedicated hardware), application code deployments and configuration changes. Experience in Financial, Human Resources or Corporate Systems a plus. Qualifications Bachelors degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3-4 years) or equivalent combination of education, training, & experience. Knowledge, Skills and Abilities: Client focused approach with strong interpersonal skills. Must be able to multitask and pay close attention to detail. Must be able to work independently with little guidance or reliance on oral/written instructions. Knowledge of and experience working in application support. Must be able to learn and adhere to PPD(CRG) specific Computer System Lifecycle Management Procedures and Processes. General understanding of server administration and architecture (Windows Server, Linux). Ex. navigating Linux directory structures, understanding Windows services, and troubleshooting using the Windows event viewer. Ability to interact with relational databases (primarily Oracle, some SQL Server). Ex. Authoring Structured Query Language (SQL)-based queries, troubleshooting PL/SQL packages Support knowledge of the applications/technology being supported. Moderate support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.) Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups. Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments at PPD, or with software vendors. Excellent written and verbal communication skills. Self-motivated with the initiative to see issue resolution through to completion. Business focused approach with strong interpersonal skills. Positive attitude with a commitment to a high quality of work. Demonstrated competency to learn new technical skills. Familiar with Microsoft Office products and working within ticket management systems. Working conditions Long, varied hours required occasionally. Required to participate in on-call rotation. Required to work in APAC Shift-2 (1 PM IST 10 PM IST / 3:30 PM PST 12:30 AM PST)
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Why You ll Love This Role Join Thermo Fisher Scientific s Knowledge Management team and transform how our global colleagues discover, share, and apply critical information. You ll explore emerging collaboration platforms, drive automation and AI initiatives, and support our ServiceNow and SharePoint environments while collaborating with cross-functional teams to make knowledge more accessible, actionable, and secure. This is your chance to innovate, learn new technologies , and leave a lasting impact in a mission driven organization. What You ll Do Power Daily Operations: Keep our KM tools ServiceNow, SharePoint, and beyond running smoothly through hands on administration and proactive troubleshooting. Champion Best Practices: Research leading approaches for Slack, Confluence, Jira, Viva Engage (and more), then share your recommendations to boost collaboration and efficiency. Support Development of Automation & AI Solutions: Identify repetitive tasks ripe for automation and recommend AI driven workflows that accelerate knowledge capture and delivery. Collaborate Across Teams: Partner with IT, learning & development, and business stakeholders to gather needs, align on objectives , and deliver tailored knowledge solutions. Document with Clarity: Write clear, concise user guides and process documents that empower page owners and end users to self- serve and contribute effectively. Measure & Improve: Track usage metrics, solicit user feedback, and continuously refine our KM strategy for maximum impact. What We re Looking For ITSM Expertise: Hands- on experience with ServiceNow and SharePoint administration. Platform Savvy: Familiarity with Slack, Confluence, Jira, Viva Engage, or similar knowledge tools. Automation & AI Enthusiasm: Keen interest in learning about workflow automation or AI enhancements. Analytical Mindset: Strong problem solving skills, comfortable interpreting data and translating insights into action. Collaborative Communicator: Exceptional verbal and written communication; you thrive in a team setting and build trust quickly. Our 4i Values in Action Integrity: You speak up with honest recommendations and follow through on commitments. Intensity: You proactively research new technologies and drive continuous improvements. Innovation: You experiment with automation and AI to streamline knowledge processes. Involvement: You partner across functions to ensure our KM solutions deliver real value. Your Impact & Benefits Make Knowledge Work: Deliver tools and processes that help scientists, engineers, and support teams solve problems faster. Grow Your Career: Gain exposure to cutting edge AI and automation platforms in a fast- evolving space. Inclusive Culture: Thrive in a diverse environment where all backgrounds are welcomed and all ideas are valued. Mission Driven Team: Contribute to Thermo Fisher s purpose of making the world healthier, cleaner, and safer. If you re passionate about enabling knowledge, eager to pilot AI innovations, and ready to collaborate across a global organization, apply now to become our next Knowledge Support Specialist!
About the Role We are seeking a versatile and highly skilled Software Development Engineer with 2-8 years of hands-on experience across systems programming, cloud-native development, and microservices architecture. This is a great opportunity to work on ground breaking systems involving AI/ML model serving & retraining (e.g., NVIDIA Triton), high-performance computing, and distributed services. You will be responsible for crafting, developing, deploying, and maintaining robust software solutions that talk to hardware, cloud infrastructure, and services running at scale. Key Responsibilities Craft and develop scalable and high-performance applications and services using C++, Python and C# . Integrate and optimize model inference using NVIDIA Triton Inference Server. Develop and manage microservices using gRPC and REST APIs for Kubernetes environments. Implement infrastructure as code and deployment pipelines using Docker, Helm, and CI/CD tools . Work closely with hardware systems like Nvidia Jetson/Orin running Linux to diagnose, solve, and optimize hardware-software interactions. Collaborate with multi-functional teams to define system architecture and deliver end-to-end solutions. Write clean, maintainable, and well-tested code following standard methodologies. Continuously monitor and improve system performance, reliability, and scalability. Required Skills and Qualifications 2 8 years of experience in software development using C++, Python, C# languages. Hands-on experience with Triton Inference Server or similar model-serving frameworks, MLFlow . Strong background in cloud-native architectures using AWS, Docker, Kubernetes, and Helm . Strong in Systems Engineering, Linux networking, security, NVIDIA Jetson Infrastructure tooling around OS layer. Experience developing and deploying microservices, particularly with gRPC. Proven understanding of CI/CD pipelines and DevOps standard methodologies. Comfortable working in Linux-based environments and interfacing with hardware components. Strong debugging, performance tuning, and hardware fixing skills. Experience with smart embedded systems or IoT devices. Familiarity with cloud monitoring and observability tools. Understanding of GPU acceleration or edge computing scenarios. Contributions to open-source or involvement in ML/AI system development.
How will you make an impact The ideal candidate enjoys working in a multi-disciplinary, high-tech and international environment to tackle complex technical problems. We are driving security into the software development lifecycle and helping ensure the security of our products. This role requires a strong background in software security and DevOps practices. Key Responsibilities In this role, you will assist the lead Project Manager with project management tasks to ensure plans are completed efficiently. This includes identifying and assessing vulnerabilities and helping software teams through the remediation process. Expect close collaboration with the division product security architect, DevOps teams, software teams, and product owners to integrate good software and product security practices into our workflows. Adding and improving tools in the CI/CD pipeline, maintaining comprehensive security documentation, and leading security training sessions. The goal is to make security an integral part of our software development process. Technical Skills Solid understanding of DevSecOps tools and technologies: Static Code Analysis, Dependency/Software composition analysis, Secrets scanning, Dynamic application Security testing, SBOM creation and analysis Vulnerability management and security risk management techniques. Understanding of infrastructure as code and management tools (e.g., Terraform, Ansible) Proficiency in programming / scripting languages such as Python, C++, or C# Experience with project management methodologies (PMI, PMBOK, Agile). Experience with CICD, SBOM creation and analysis tools Qualifications Bachelors / Masters degree in computer science or a related field. 3-5 years of experience in DevSecOps and strong hands-on programming skill in C++. Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work independently and as part of a team Relevant certifications (e.g., 3, CEH, SANS) are a bonus.
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Are you passionate about making a positive impact on the worldThermo Fisher Scientific Inc. is currently seeking a highly motivated and experienced Product Stewardship Specialist II to join our world-class team. As a global leader in providing scientific solutions, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Responsibilities: Determine, implement, and supervise product stewardship programs to ensure compliance with regulatory requirements Provide support to the Global Product Stewardship team by implementing systems and procedures, completing projects, and tracking compliance for raw materials and finished products Lead material introduction (NPI), classifications, and labeling (including dangerous goods classifications) Ensure completion of regulatory and risk management assessments for compliance to applicable regulations including GHS, DG, TSCA, OSHA, EPA, EU REACH, ECHA, etc. Authorize SDS and Labels for Hazard classification using UL WERCs Classify substances/mixtures in accordance with GHS regulation and maintain good understanding of applicable regional regulations Interact with global customers, suppliers, and other functions to support hazard communication and regulatory compliance needs Develop expertise in regulations by maintaining current knowledge of laws and regulations, providing updates, and responding quickly and accurately to customer requests, internal personnel, and suppliers Collaborate with cross-functional teams to ensure flawless execution of product stewardship initiatives Conduct audits and assessments to identify areas for improvement and implement corrective actions successfully Develop process improvement plans using Lean methodologies Lead projects related to global Product Stewardship and assist in meeting business objectives and regulatory requirements Assist in annual product reporting requirements as necessary Guide and support team members to achieve team goals Requirements: Master of science degree in Chemistry or other life science 5 or more years Experience required in hazard communication, chemical hazard assessment, and developing Safety Data Sheets and labels following global regulations. Good knowledge of current Hazard Communication requirements and other global chemical regulations (e.g., OSHA, REACH, ECHA, CLP, GHS, TSCA, regional specific experience with Korea, China preferred) Solid understanding of Prop 65, OSHA, EMS, and ISO guidelines Project management experience Strong systems background in product lifecycle management and any SDS authoring tool Good analytical and problem-solving skills Excellent communication and collaboration abilities
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description ob Summary: We are seeking a highly motivated and experienced individual to join our Middle East Africa IT team. The ideal candidate will have a solid grasp of ERP systems, particularly SAP S/4 HANA, and a deep knowledge of supply chain processes. This role will be instrumental in driving digitalization within the supply chain domain. Key Responsibilities: Process Analysis: Conduct in-depth analysis of existing processes to identify areas for improvement and optimization. Requirement Gathering: Elicit, document, and validate functional requirements ensuring alignment with business objectives. Solution Design: Collaborate with technical teams to design and implement effective IT solutions that support Supply Chain operations. Testing and Validation: Develop and perform test cases to ensure that implemented solutions meet the defined requirements and quality standards. Documentation: Build and maintain comprehensive documentation, including user manuals, training materials, and process flow diagrams. Collaborator Management: Effectively communicate with collaborators at all levels, encouraging positive relationships and addressing their concerns. ERP Expertise: Demonstrate in-depth knowledge of SAP S/4 HANA, including its core modules and functionalities related to Supply Chain. Operations: Offer and assist with user training as needed, encompassing root cause analysis, incident management, and process improvement Skills Requirements: Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field. 6 to 8 years of experience as an IT Business Analyst, preferably in a supply chain domain. Expertise in ERP systems, particularly SAP S/4 HANA. Solid understanding of supply chain processes, including procurement, inventory management, production planning, and logistics. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Experience with business process modeling tools (e.g., Visio). Knowledge of Agile methodologies and project management tools. Experience with data analysis and reporting tools. Excellent analytical and problem-solving skills. Strong written and verbal communication skills. Ability to work independently and as part of a team.
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary Thermo Fisher Scientific is seeking a Product Management Specialist II to support the Antibodies product portfolio, contributing to both the development of new products and the optimization of existing ones. This role will play a key part in implementing product line strategies, ensuring data accuracy, and collaborating across cross-functional teams including RD, Market Development, Sales, and Operations. The ideal candidate is a self-starter who thrives in a fast-paced, matrixed environment, combining scientific expertise with commercial insight. You ll manage a high-impact portfolio and take ownership of critical product launch deliverables, helping drive our mission of enabling our customers to make the world healthier, cleaner, and safer. Key Responsibilities Product Lifecycle Management Support the end-to-end product lifecycle forecasting, market research, pricing/margin analysis, product improvements, and discontinuations. New Product Introduction Lead documentation and system workflows for new product launches. Ensure timely and accurate submission of product data while conforming with approval standards. Product Systems Support Troubleshoot product-related issues, identify root causes, and implement effective solutions. Voice of Customer Market Research Conduct customer interviews, define product requirements and value propositions, and support sales enablement efforts. Data Management Governance Maintain and audit product data across platforms to ensure accuracy and consistency. Cross-functional Collaboration Partner closely with Product Managers, RD, Market Development, Quality, Regulatory, Operations, to drive execution and alignment. Strategic Analysis Perform competitive, market analyses to inform product strategies and identify growth opportunities. Operational Excellence Contribute to PPI (Practical Process Improvement) initiatives to streamline workflows and enhance customer experience. Project Flexibility Take initiative on emerging projects and contribute to broader portfolio management efforts as needed. Qualifications Required: Strong analytical and organizational skills Excellent written and verbal communication abilities Proven track record to work cross-functionally and handle multiple priorities Experience working with large datasets and performing market/competitive analysis Preferred: Bachelor s degree in Biological Sciences or an equivalent Familiarity with antibody/immunoassay technologies Experience with enterprise systems such as Oracle or E1 Prior experience in life sciences product management or commercialization
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Why You ll Love This Role Join Thermo Fisher Scientific s Knowledge Management team and influence how our global teams access and share critical information. You ll use and enhance our SharePoint and ServiceNow platforms to streamline collaboration, boost efficiency, and safeguard our data. This role provides an opportunity to improve new skills, work closely with diverse clients, and **craft*the trajectory of information exchange in a company driven by purpose. What You ll Do Lead Operational Excellence: Drive daily operations of our KM tools, ensuring ServiceNow and SharePoint run smoothly and efficiently. Enable Collaboration: Guide project teams from kick-off through adoption, helping them craft, configure, and launch SharePoint solutions. Secure & Simplify Access: Manage user permissions and hierarchy so everyone gets the right level of access quickly and securely. Maintain & Optimize: Perform routine administration tasks site maintenance, file storage management, taxonomy organization and look for ways to automate repetitive work. Set Content Standards: Develop and enforce clear content guidelines, templates, and approval workflows to keep our SharePoint sites organized and user-friendly. Protect Our Data: Apply fundamental cybersecurity practices to safeguard SharePoint resources against threats. Mentor & Empower: Collaborate with page owners to provide hands-on training, governance support, and standard methodology advice. Gather & Align Requirements: Facilitate intake sessions, capture user needs, and translate them into actionable SharePoint improvements. Address Ad Hoc Needs: Tackle one-off support requests whether it s fixing a library issue or updating a page template. Cross Train & Innovate: Work closely with our ServiceNow colleagues to streamline knowledge article lifecycles and explore automation or AI improvements. What We re Looking For User First Approach: You ve provided outstanding support at all levels, from first-time users to executives. Project Savvy: You know how to guide work through a full lifecycle from requirements gathering to becoming available and adoption. Permission Pro: You can configure site, library, and list access with confidence and accuracy. SharePoint Know How: You bring hands-on experience with SharePoint Online and/or SharePoint 2019/2016, including content management strategies. Issue Solver: You solve document library, versioning, and access issues with ease. Process Communicator: You write clear procedures and user guides that help teams help themselves. Security Aware: You understand basic cybersecurity controls and apply them in an admin context. Growth Oriented: You re enthusiastic about acquiring knowledge in emerging KM tools, automation techniques, and efficiencies. What We Value At Thermo Fisher Scientific, we live our 4i Values every day: Integrity: We do what s right and speak up for better solutions. Intensity: We pursue continuous improvement with curiosity and drive. Innovation: We embrace automation and AI to work more diligently. Involvement: We collaborate across teams to share knowledge and achieve impact. Your Impact & Benefits Immediate Impact: Implement changes that make every user s life easier today. Career Growth: Gain exposure to brand new KM tools and craft your professional path. Inclusive Culture: We encourage applicants from all backgrounds and experiences. Mission Driven Work: Contribute to science that makes the world healthier, cleaner, and safer.