Senior Specialist, Customer Enablement

As a Customer Enablement Manager at Mindtickle, you will be a strategic partner to customers, creating impactful enablement programs that drive adoption, retention, and measurable success. Your role will involve high customer empathy, collaboration, data fluency, and execution excellence. Key Responsibilities: - Enable customers to self-serve effectively, improve product adoption, and enhance customer satisfaction & advocacy. - Own the end-to-end enablement journey for customers, ensuring alignment with their business objectives and success metrics. - Represent the Enablement function in customer-facing engagements, acting as a trusted advisor and partnering with the Marketing team for customer success. - Champion best practices in customer enablement, contribute to building a customer-obsessed culture, and track success metrics. - Leverage data for decision-making, collaborate cross-functionally, manage stakeholders, prioritize projects, and ensure execution excellence. Qualifications Required: - 5+ years of experience in Customer enablement, program management, and customer success. - Strong program management, communication, and stakeholder management skills. - High attention to detail, analytical skills, and ability to operate independently in a fast-paced environment. - Preferred: Experience in SaaS, familiarity with tools like Salesforce, and exposure to global customer environments. Mindtickle's culture is focused on creating an engaging workplace with opportunities for growth. The values of DAB (Delight your customers, Act as a Founder, Better Together) reflect our commitment to excellence and diversity. Mindtickle is an Equal Opportunity Employer, and all new hires must comply with employment eligibility verification laws.,