Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We re honoured to be recognized as a Leader in the first-ever Forrester Wave : Revenue Enablement Platforms, Q3 2024! As an SDE-3 in AI/ML, you will: - Translate business asks and requirements into technical requirements, solutions, architectures, and implementations. - Define clear problem statements and technical requirements by aligning business goals with AI research objectives. - Lead the end-to-end design, prototyping, and implementation of AI systems, ensuring they meet performance, scalability, and reliability targets. - Architect solutions for GenAI and LLM integrations, including prompt engineering, context management, and agentic workflows. - Develop and maintain production-grade code with high test coverage and robust CI/CD pipelines on AWS, Kubernetes, and cloud-native infrastructures. - Establish and maintain post-deployment monitoring, performance testing, and alerting frameworks to ensure performance and quality SLAs are met. - Conduct thorough design and code reviews, uphold best practices, and drive technical excellence across the team. - Mentor and guide junior engineers and interns, fostering a culture of continuous learning and innovation. - Collaborate closely with product management, QA, data engineering, DevOps, and customer facing teams to deliver cohesive AI-powered product features. Key Responsibilities Problem Definition & Requirements 1.Translate business use cases into detailed AI/ML problem statements and success metrics. 2.Gather and document functional and non-functional requirements, ensuring traceability throughout the development lifecycle. Architecture & Prototyping 1.Design end-to-end architectures for GenAI and LLM solutions, including context orchestration, memory modules, and tool integrations. 2.Build rapid prototypes to validate feasibility, iterate on model choices, and benchmark different frameworks and vendors. Development & Productionization 1.Write clean, maintainable code in Python, Java, or Go, following software engineering best practices. 2.Implement automated testing (unit, integration, and performance tests) and CI/CD pipelines for seamless deployments. 3.Optimize model inference performance and scale services using containerization (Docker) and orchestration (Kubernetes). Post-Deployment Monitoring 1.Define and implement monitoring dashboards and alerting for model drift, latency, and throughput. 2.Conduct regular performance tuning and cost analysis to maintain operational efficiency. Mentorship & Collaboration 1.Mentor SDE-1/SDE-2 engineers and interns, providing technical guidance and career development support. 2.Lead design discussions, pair-programming sessions, and brown-bag talks on emerging AI/ML topics. 3.Work cross-functionally with product, QA, data engineering, and DevOps to align on delivery timelines and quality goals. Required Qualification Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 8+ years of professional software development experience, with at least 3 years focused on AI/ML systems. Proven track record of architecting and deploying production AI applications at scale. Strong programming skills in Python and one or more of Java, Go, or C++. Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerized deployments. Deep understanding of machine learning algorithms, LLM architectures, and prompt engineering. Expertise in CI/CD, automated testing frameworks, and MLOps best practices. Excellent written and verbal communication skills, with the ability to distill complex AI concepts for diverse audiences. Preferred Experience Prior experience building Agentic AI or multi-step workflow systems (using tools like Langgrah, CrewAI or similar). Familiarity with open-source LLMs (e.g., Hugging Face hosted) and custom fine-tuning. Familiarity with ASR (Speech to Text) and TTS (Text to Speech), and other multi-modal systems. Experience with monitoring and observability tools (e.g. Datadog, Prometheus, Grafana). Publications or patents in AI/ML or related conference presentations. Knowledge of GenAI evaluation frameworks (e.g., Weights & Biases, CometML). Proven experience designing, implementing, and rigorously testing AI-driven voice agents - integrating with platforms such as Google Dialogflow, Amazon Lex, and Twilio Autopilot - and ensuring high performance and reliability. What we offer Opportunity to work at the forefront of GenAI, LLMs, and Agentic AI in a fast-growing SaaS environment. Collaborative, inclusive culture focused on innovation, continuous learning, and professional growth. Competitive compensation, comprehensive benefits, and equity options. Flexible work arrangements and support for professional development. Our culture & accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot MindTickle is on the lookout for a Sr. Graphic designer. We expect a refined design sensibility and the ability to work quickly and creatively under tight deadlines. As a Sr. Graphic Designer, you will own the graphic design, development process, and the visual quality of the outputs developed and delivered. So, if this sounds like your cup of tea, we’d like to hear from you! (our office tea is pretty amazing!) What's in it for you? Design and develop engaging content, primarily using tools like Photoshop, Illustrator, After Effects, Adobe Premiere, PowerPoint, Synthesia and Canva, amongst others Collaborate with instructional designers in different phases of the learning framework (analysis, design, development, implementation, and evaluation) to think creatively to produce and recommend new concepts and ideas. Review and ensure a flawless graphical & design quality of the outputs delivered to the customers and internal teams Create design templates that the content team can use for creating learning modules We'd love to hear from you, if you: Possession of creative flair, versatility, conceptual/visual ability, and originality 6-10 years of corporate work experience Solid understanding of design principles, trends, and best practices in graphic designing and video creation. Excellent design and color scheme sense with an eye for detail Must have experience in developing and designing content using PowerPoint and Adobe Creative suite. Well-versed with design programs such as Adobe Illustrator and Photoshop etc. Experience/knowledge in the usage of animation and video editing software like Adobe After Effects, Premiere Pro, and Camtasia will undoubtedly get you noticed Able to handle AI tools and modify them using Synthesia, Canva etc. Capable of implementing the concepts with strong technical knowledge Good written and oral communication skills Proactiveness and an attitude to own & drive projects from ideation to final deployment. Ability to prioritize, schedule, and meet deadlines Desire and curiosity to learn both technical and soft skills Technical skillset: Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe After Effects, Canva, Synthesia, Microsoft PowerPoint. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

We re seeking a Learning Consultant who is a strategic partner, innovator, and thought leader in learning and enablement. This role goes beyond traditional instructional design you will diagnose real business challenges, reframe learning needs into enablement solutions, and design AI-enabled, scalable programs that drive measurable business outcomes. You will lead collaboration across teams, ensuring learning solutions are learner-centric, modern, and aligned to evolving business priorities. What s in it for you? Strategic Discovery & Needs Analysis: Lead in-depth discovery sessions with key stakeholders to uncover challenges and differentiate between requests and underlying needs. Problem Reframing & Hypothesis Formation: Translate ambiguous training asks into clearly defined, business-aligned learning challenges that focus on changing behaviors, mindsets, and skills rather than just improving knowledge. Innovative Learning Solution Design: Adopt a solution-first mindset and develop learner-centric enablement strategies that leverage AI, performance support, micro-learning, and learning in the flow of work. Cross-Functional Collaboration: Partner closely with Mindtickle leadership, SMEs, product, and technology teams to ensure solutions are relevant, scalable, and ready for global rollout. Measurement & Impact: Define success metrics tied to business outcomes such as sales effectiveness, cycle time, and competency improvement; use data and feedback to iteratively refine programs. Thought Leadership & Mentorship: Stay ahead of industry trends and emerging technologies; mentor instructional designers and enablement peers to elevate the team s strategic capabilities. We d love to hear from you, if you: 10 to 15 years of experience designing and delivering learning solutions in corporate environments, preferably in sales enablement or revenue productivity for tech and non-tech industries. Proven ability to diagnose complex business challenges and translate them into impactful learning strategies. Strong expertise in instructional design methodologies plus modern approaches like AI-enabled content creation, microlearning, and performance support. Exceptional consultative skills with experience leading discovery, stakeholder engagement, and collaborative problem-solving. Business acumen with a strong focus on tying learning outcomes to measurable business metrics. Excellent communication skills, including executive presence and the ability to influence at all levels. Experience working in agile, fast-paced, matrixed organizations managing multiple priorities. Familiarity with AI tools and authoring tools (Articulate Storyline, Rise, or equivalents is a plus.

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot We are seeking an enthusiast and proactive intern to join out Accounts Payable team, primarily supporting employee expenses and claim reimbursements. This role provides an excellent opportunity to gain practical finance and accounting experience in a corporate environment. What’s in it for you? Assist in reviewing and verifying employee reimbursement claims for accuracy, Completeness and compliance with policies. Process claims in Oracle NetSuite. Maintain records of claims and related correspondence. Support the monthly closing activities by ensuring timely processing of claims. Assist in audit and compliance check related to employee reimbursement. Prepare basic reports and summaries as needed We’d love to hear from you, if you: Currently pursing or recently B.com , M.com , MBA (finance), or equivalent. Proficiency in Microsoft Excel and other relevant softwares. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Basic knowledge of accounting principles. Ability to handle confidential information with integrity Preferred: Familiarity with any expense management tool or ERP is a plus Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot We are currently seeking a Business Development Representative to join our fast-growing Business Development team. The Business Development Representative will play a key role in generating new business opportunities for Mindtickle and be a part of building a world-class sales development organization. What’s in it for you? Develop deep market understanding for enhanced expertise. Identify new customer opportunities by raising awareness and generating interest in Mindtickle through various approaches, including cold-calling. Maintain and update internal systems for effective lead tracking. Respond to inquiries with tailored solutions, showcasing your problem-solving skills. Collaborate and learn from a dynamic team environment. Facilitate discovery calls, contributing to company growth. Exceed activity goals, showcasing your dedication. Embrace a positive, customer-centric attitude for professional growth. We’d love to hear from you, if you: Possess an exceptional set of verbal and written communication skills. Have the ability to work hybrid from Pune. Possess the skill to work US business hours. Have earned a Bachelor’s Degree with distinction. Hold at least 2+ years of substantial and relevant professional sales experience. Acquire and exhibit prowess in cold calling and objection-handling. Obtain a wealth of experience in cold calling and adeptly handling objections. Get hold of comprehensive sales tools experience, with a preference for familiarity with Salesforce, Linkedin, Outreach, ZoomInfo, and more. Are having an in-depth understanding of Account-Based Marketing (ABM) strategies and tools like DemandBase. Are motivated, strategic, focused, and persistent in nature. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients' unique business needs. What’s in it for you? Develop and oversee learning programs on the Mindtickle platform. Execute ad-hoc administrative tasks on the Mindtickle platform. Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform. Foster strong relationships with other service teams. Ensure timely communication and updates to internal teams throughout the project lifecycle. Efficiently manage multiple projects simultaneously, adhering to SLAs. Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference. Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC. Communicate deliverables to clients/Internal team. We’d love to hear from you if you: Strong verbal and written communication skills. Bachelor’s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently. Keen attention to detail and adeptness in comprehending problem statements. Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Job Snapshot We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients unique business needs. What s in it for you? Develop and oversee learning programs on the Mindtickle platform. Execute ad-hoc administrative tasks on the Mindtickle platform. Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform. Foster strong relationships with other service teams. Ensure timely communication and updates to internal teams throughout the project lifecycle. Efficiently manage multiple projects simultaneously, adhering to SLAs. Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference. Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC. Communicate deliverables to clients/Internal team. We d love to hear from you if you: Strong verbal and written communication skills. Bachelor s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently. Keen attention to detail and adeptness in comprehending problem statements. Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies. Our culture & accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Job Snapshot We are seeking an enthusiast and proactive intern to join out Accounts Payable team, primarily supporting employee expenses and claim reimbursements. This role provides an excellent opportunity to gain practical finance and accounting experience in a corporate environment. What s in it for you? Assist in reviewing and verifying employee reimbursement claims for accuracy, Completeness and compliance with policies. Process claims in Oracle NetSuite. Maintain records of claims and related correspondence. Support the monthly closing activities by ensuring timely processing of claims. Assist in audit and compliance check related to employee reimbursement. Prepare basic reports and summaries as needed We d love to hear from you, if you: Currently pursing or recently B.com , M.com , MBA (finance), or equivalent. Proficiency in Microsoft Excel and other relevant softwares. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Basic knowledge of accounting principles. Ability to handle confidential information with integrity Preferred: Familiarity with any expense management tool or ERP is a plus Our culture & accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot Mindtickle is looking for a seasoned Principal Professional Services Consultant (PSC) with a strong consulting pedigree and deep expertise in enablement strategy, change management, and executive communication. This is a dual pre-sales and post-sales role where you will engage directly with C-level stakeholders to design and drive strategic enablement initiatives across organizations.You will be responsible for delivering thought leadership, shaping strategic enablement roadmaps, and leading transformational engagements for our top-tier customers. This role will closely collaborate with internal teams like Sales, Product, Services Marketing, and CaaS, and will influence the direction of services offerings. What’s in it for you? Pre-Sales Responsibilities Partner with the Sales, Solutions consultants, Services teams and Pre-Sales Services Consultant to qualify opportunities, shape solution proposals, and define strategic services scope. Lead discovery sessions and consultative conversations on strategic deals to align solutions with business goals. Own the articulation of value stories, solution strategy, and roadmap in collaboration with Sales and Services Marketing. Represent Professional Services in sales cycles for strategic accounts and participate in RFP and proposal processes. Post-Sales Responsibilities Lead end-to-end enablement charter planning, solution design, and change management for enterprise customer engagements. Oversee the transition from sales to delivery, ensuring seamless handoff and consistent stakeholder alignment. Drive customer success by establishing and tracking enablement KPIs tied to business outcomes. Actively lead resolution of escalations from strategic accounts by addressing customer concerns, restoring confidence, and aligning stakeholders around a corrective solution path. Own the recovery strategy to bring both account health and solution delivery back on track. Collaborate with cross-functional teams (e.g., CaaS Consultants, PSCs, Integration Engineers) to deliver holistic solutions. Internal Enablement & Capability Building Act as a mentor and coach to the Professional Services team, helping uplift consulting skills and solution thinking. Contribute to the design and delivery of internal playbooks, frameworks, and best practices. Collaborate with the Enablement team to empower the Sales organization with tools, training, and narratives to effectively position services. Partner with Services Marketing to co-create thought leadership content, customer success stories, and industry-aligned messaging. Share expertise and insights from engagements to inform product development and service innovation. We’d love to hear from you, if you: 12+ years of experience in professional services, management consulting, or enablement strategy Proven track record of leading large-scale strategic programs with executive stakeholders Expertise in change management and communication strategy Strong understanding of SaaS, sales enablement, and CRM technologies Excellent storytelling, workshop facilitation, and executive presence Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot The Delivery Lead – Managed Services leads a growing team of platform enablement specialists delivering high-quality, scalable support on the Mindtickle platform. This role owns delivery success, operational excellence, team development, and the future growth of the Managed Services function in an AI-augmented environment. What's in it for you? Delivery Excellence Ensure a “gold standard” delivery experience across all Managed Services engagements. Oversee day-to-day operations across migrations, user ops, module setup, reporting, and more. Track and improve SLA compliance, QA consistency, and delivery KPIs. Lead regular status reviews with internal stakeholders and customers. Act as the escalation point for delivery risks and resolution. Business Development & Stakeholder Engagement Support pre-sales scoping, pricing reviews, and solution alignment for MS opportunities. Review MS-related SOWs and contribute to roadmap planning for key accounts. Participate in QBRs and stakeholder presentations for strategic accounts. Monitor customer roadmaps and ensure tactical and strategic alignment. Report monthly on operational data and service health. Operations & Process Adherence Build scalable processes, tools, and playbooks for consistent delivery. Drive automation adoption to improve performance and reduce manual work. Collaborate with Ops and Finance on MS offerings and cost models. Conduct regular review of work quality, reporting, and risk mitigation. Identify opportunities for continuous improvement and best practice rollout. Team Leadership & Growth Manage and coach platform admins and specialists across global accounts. Conduct regular 1:1s, reviews, and learning plans to develop team skills. Recruit and grow the team with a focus on accountability and collaboration. Capture and codify learnings into processes, templates, and toolkits. Foster a culture of curiosity, ownership, and continuous growth. Vision & Strategy for MS Growth Define the roadmap to evolve MS into a value-add function beyond admin. Explore new service lines including automation support and reporting ops. Align with Product, Tech Solutions, and Delivery teams to scale offerings. Support headcount planning and org design based on roadmap needs. Process Innovation & Automation Standardize repeatable workflows across content operations and admin support. Lead AI/automation pilots to streamline recurring tasks and improve velocity. Champion a proactive, automation-first mindset across the team. We'd love to hear from you, if you: 8–10 years in delivery, operations management, or customer success. 4+ years of team management experience in services or SaaS environments. Strong process thinking, analytical ability, and operational rigor. Hands-on approach with a strategic mindset — thrives in fast-paced environments. Exceptional communicator, listener, and collaborator across teams. Strong grasp of service metrics, team development, and scalable workflows. Proven experience with LMS platforms such as Mindtickle preferred. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who we are Mindtickle is the market-leading revenue productivity platform with enablement and operations solutions. Recognized as a market leader by top industry analysts, Mindtickle is ranked by G2 as both the #2 enterprise software product and #7 sales product. This year, Mindtickle was awarded a Gold Stevie Award for Sales and Customer Service, and has earned an A rating from Security Scorecard. Job Snapshot: We are looking for an experienced technology evangelist for the core engineering team. The team is a part of the central platform that serves media and static content to various product offerings in Mindtickle. You are responsible for building, maintaining & scaling Products at Mindtickle with rightly selecting the most appropriate architecture for a system (or systems), such that it suits the business needs, and achieves the desired results under given constraints. You will work directly with our engineering teams to develop our next-generation, cloud-based solutions. This is an opportunity to join a fast-paced, innovative company and make a strong impact on product development and user experience. The candidate will be responsible for designing, building, maintaining, and scaling components powering the platform at Mindtickle, selecting the most appropriate architecture for a system (or systems) to suit business needs and achieve desired results under given constraints. What’s in it for you? Building, managing & scaling our large-scale applications and platform. Translating business problems directly into technical solutions. Collaborating within your product streams and team to bring best practices and leverage our world-class tech stack. Setting quantifiable objectives that encapsulate the quality attributes of our system and measuring the fitness of application against these set marks. Setting up tracking/alerting systems and ensuring that the infrastructure/software is functioning as expected. We’d love to hear from you, if you: Have B. Tech / BS / BE / M Tech / MS / ME in Computer Science or equivalent from accredited institutions. Possess 3-5 years of strong experience in software development. Deep proficiency in GoLang / Java / Ruby etc. Have experience working with AWS and its services. Having experience with Docker and Kubernetes would be a plus. Have exceptional backend development skills. Are familiar with SQL and NoSQL databases (e.g., MySQL, MongoDB etc.) Excellent verbal and written communication skills. Have the ability to quickly learn new technologies and function effectively within a team environment. Show more Show less

About Mindtickle’s AI/ML Engineering Team Mindtickle is a revenue productivity solution that helps revenue teams enhance their performance by identifying areas for improvement for each team member, recommending appropriate remedial actions, and providing opportunities to implement those recommendations. The charter of the CoE-ML team is to enhance Mindtickle’s solution offerings-such as embedding artificial intelligence in the form of CoPilots, developing hyper-realistic AI-powered role plays, and enabling the automatic curation of collateral while also improving Mindtickle’s internal operations. This includes optimizing workflows, accelerating business processes, and making information more easily discoverable. We work on cutting-edge technologies to drive innovation and deliver advanced AI solutions. We maintain high-quality evaluation standards and continuous improvement practices to ensure our AI features meet stringent performance and reliability criteria. Role Overview As an SDE-3 in AI/ML, you will: Translate business asks and requirements into technical requirements, solutions, architectures, and implementations. Define clear problem statements and technical requirements by aligning business goals with AI research objectives. Lead the end-to-end design, prototyping, and implementation of AI systems, ensuring they meet performance, scalability, and reliability targets. Architect solutions for GenAI and LLM integrations, including prompt engineering, context management, and agentic workflows. Develop and maintain production-grade code with high test coverage and robust CI/CD pipelines on AWS, Kubernetes, and cloud-native infrastructures. Establish and maintain post-deployment monitoring, performance testing, and alerting frameworks to ensure performance and quality SLAs are met. Conduct thorough design and code reviews, uphold best practices, and drive technical excellence across the team. Mentor and guide junior engineers and interns, fostering a culture of continuous learning and innovation. Collaborate closely with product management, QA, data engineering, DevOps, and customer facing teams to deliver cohesive AI-powered product features. Key Responsibilities Problem Definition & Requirements Translate business use cases into detailed AI/ML problem statements and success metrics. Gather and document functional and non-functional requirements, ensuring traceability throughout the development lifecycle. Architecture & Prototyping Design end-to-end architectures for GenAI and LLM solutions, including context orchestration, memory modules, and tool integrations. Build rapid prototypes to validate feasibility, iterate on model choices, and benchmark different frameworks and vendors. Development & Productionization Write clean, maintainable code in Python, Java, or Go, following software engineering best practices. Implement automated testing (unit, integration, and performance tests) and CI/CD pipelines for seamless deployments. Optimize model inference performance and scale services using containerization (Docker) and orchestration (Kubernetes). Post-Deployment Monitoring Define and implement monitoring dashboards and alerting for model drift, latency, and throughput. Conduct regular performance tuning and cost analysis to maintain operational efficiency. Mentorship & Collaboration Mentor SDE-1/SDE-2 engineers and interns, providing technical guidance and career development support. Lead design discussions, pair-programming sessions, and brown-bag talks on emerging AI/ML topics. Work cross-functionally with product, QA, data engineering, and DevOps to align on delivery timelines and quality goals. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 8+ years of professional software development experience, with at least 3 years focused on AI/ML systems. Proven track record of architecting and deploying production AI applications at scale. Strong programming skills in Python and one or more of Java, Go, or C++. Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerized deployments. Deep understanding of machine learning algorithms, LLM architectures, and prompt engineering. Expertise in CI/CD, automated testing frameworks, and MLOps best practices. Excellent written and verbal communication skills, with the ability to distill complex AI concepts for diverse audiences. Preferred Experience Prior experience building Agentic AI or multi-step workflow systems (using tools like Langgrah, CrewAI or similar). Familiarity with open-source LLMs (e.g., Hugging Face hosted) and custom fine-tuning. Familiarity with ASR (Speech to Text) and TTS (Text to Speech), and other multi-modal systems. Experience with monitoring and observability tools (e.g. Datadog, Prometheus, Grafana). Publications or patents in AI/ML or related conference presentations. Knowledge of GenAI evaluation frameworks (e.g., Weights & Biases, CometML). Proven experience designing, implementing, and rigorously testing AI-driven voice agents - integrating with platforms such as Google Dialogflow, Amazon Lex, and Twilio Autopilot - and ensuring high performance and reliability. What We Offer Opportunity to work at the forefront of GenAI, LLMs, and Agentic AI in a fast-growing SaaS environment. Collaborative, inclusive culture focused on innovation, continuous learning, and professional growth. Competitive compensation, comprehensive benefits, and equity options. Flexible work arrangements and support for professional development. Show more Show less

Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We re honoured to be recognized as a Leader in the first-ever Forrester Wave : Revenue Enablement Platforms, Q3 2024! Job Snapshot Mindtickle is seeking a Senior Product Manager to manage and grow an important revenue-generating product within our platform, while also contributing strategically toward the evolution of our next-generation AI platform for revenue teams. In this role, you will drive product growth, customer value, and retention, and simultaneously help shape the future of AI-driven experiences that enhance productivity for sales and revenue organizations. Youll combine practical product leadership with strategic thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform vision. Whats in it for you Product Ownership and Growth Independently manage a key product area, defining clear strategies that align with customer needs and Mindtickle s business goals. Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Develop and maintain a realistic, strategic product roadmap, prioritizing initiatives that maximize value for customers and the business. Actively contribute to Mindtickle s strategic direction by identifying and advocating for high-impact opportunities related to our next-generation agentic AI platform. Stay current with emerging market trends, customer needs, and AI advancements, translating insights into actionable product opportunities. Collaborate closely with product, engineering, and design teams to conceptualize, develop, and launch innovative AI-driven capabilities. Cross-Functional Collaboration Work collaboratively across internal teams including Engineering, Sales, Customer Success, and Product Marketing to ensure alignment on product priorities, effective go-to-market execution, and customer adoption. Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Execution and Delivery Translate product strategies and customer insights into clear, actionable product requirements (PRDs). Coordinate closely with design, engineering, QA, and program management teams to deliver high-quality features efficiently and reliably. Wed love to hear from you, if you: 6+ years of experience, including at least 3 years managing technology products (ideally SaaS). Track record of successfully growing revenue-generating products in a B2B environment. Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value. Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience. Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders. Proven ability to prioritize and execute effectively in dynamic environments. Preferred Experience Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products. Our culture accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Job Description – Technical Product Owner / Engineering Manager (CoCo Team) Location: Pune | Full Time About Us Mindtickle is the leading AI-powered platform for sales enablement and revenue productivity, trusted by dozens of Fortune 500 and Global 2000 companies—along with hundreds of the most recognized brands across technology, life sciences, financial services, manufacturing, and services. Our platform combines data-driven insights, purpose-built applications, and proven methodologies to help organizations continuously assess, coach, and develop their sales teams. By equipping leaders and sellers with the knowledge, skills, and behaviors needed to drive effective customer engagement, Mindtickle fuels consistent revenue growth. Backed by top-tier investors such as SoftBank, NEA, Accel, and Canaan Partners, Mindtickle has been recognized as a Leader in The Forrester Wave™ for both Revenue Enablement Platforms (2024) and Sales Readiness Solutions (2023). We’re also proud recipients of Gold at the Brandon Hall Technology Excellence Awards , and hold ISO 27001 and 27701 certifications —underscoring our commitment to innovation, security, and customer impact. About the Role As the Engineering Manager / Technical Product Owner (TPO) for the Core Components (CoCo) team at Mindtickle, you’ll lead a team that owns foundational services powering every product line across the company. These include mission-critical platforms like Notifications, User Management, Authentication, Rule Automation, LLM Gateway, and more. You’ll bring structure, clarity, and focus to a team managing a wide variety of systems—many of which are legacy, high-impact, and cross-cutting in nature. You’ll work closely with engineering, product, and infrastructure leaders to bring consistency, predictability, and operational maturity to a domain that acts as the “spine” of Mindtickle’s platform. Key Problem Areas Modernizing Foundational Systems: You’ll get to shape and evolve the core services that power every part of Mindtickle’s platform—from Notifications and User Management to Rule Automation and beyond. Many of these systems have been around for years, offering both the challenge and opportunity to streamline, consolidate, and upgrade. Creating Focus from Breadth: The CoCo team owns a wide range of services. You’ll help bring clarity and structure by introducing ownership models, SME (Subject matter expert) roles, and documentation practices—ensuring depth in expertise while maintaining agility. Driving Stability and Scalability: These services need to work with high uptime. You’ll lead initiatives that improve reliability, reduce alert fatigue, and harden operational processes so that our platform remains trusted and responsive at scale. Bringing Clarity to Cross-Team Interfaces: The team often acts as a glue layer across Mindtickle. You’ll help define clear ownership boundaries, smoothen collaboration with other teams, and ensure there’s no ambiguity about who owns what. Enabling Scalable Growth: As the company scales, so does the complexity of our systems. You’ll play a key role in helping the team move from reactive firefighting to proactive planning, creating systems and rituals that support long-term velocity and team health. Key Responsibilities Drive sprint planning, backlog grooming, and delivery tracking with technical leads and PMs. Shape and enforce clear ownership boundaries for CoCo systems; lead service consolidation and scope redefinition. Champion creation of runbooks, escalation paths, system dependency maps, and KT sessions to raise team baseline. Manage stakeholder expectations and actively resolve blockers across product, infra, and adjacent platform teams. Lead the team through incidents, root cause analysis, and preventive action to ensure high system availability. Foster a psychologically safe, feedback-driven team culture that values learning, visibility, and impact. Provide strong technical judgment during prioritization discussions, planning trade-offs, and roadmap alignment. Expectations 8+ years of total experience, with at least 2–3 years leading or owning backend/platform teams or core services. Strong technical fundamentals in building and maintaining high-scale distributed systems (notifications, auth, infra integrations, etc.). Proven experience driving clarity in ambiguous problem spaces and upholding system boundaries across teams. Strong project management and execution discipline—can set up and run sprints, manage dependencies, and measure delivery health. Excellent collaboration and stakeholder management skills—comfortable driving cross-functional discussions and tradeoffs. Hands-on experience or working knowledge of technologies like Postgres, Kafka, Redis, Python/Node.js microservices, or similar. Bonus: Familiarity with event-driven systems, on-call rotations, and developer experience in platform teams. Why this role matters Mindtickle’s platform strength depends on how well our core systems scale and evolve. From onboarding new users to triggering LLM-based workflows, the CoCo team ensures reliability, speed, and extensibility. Your leadership will help transform a resilient but stretched team into a focused, high-impact engine of platform excellence. Our Culture As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence. To know more about us, feel free to go through these videos: Sales Readiness Explained: Sales Readiness Explained: by Mindtickle What We Do: What We Do - Mindtickle Sales Readiness Platform Ready to Close More Deals, Faster: Ready to Close More Deals, Faster? Learn How MindTickle Builds Customer-Facing Teams That Win! To view more videos, please access the link: https://www.youtube.com/c/mindtickle/videos Mindtickle is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot Mindtickle is seeking a Senior Product Manager to manage and grow an important revenue-generating product within our platform, while also contributing strategically toward the evolution of our next-generation AI platform for revenue teams. In this role, you will drive product growth, customer value, and retention, and simultaneously help shape the future of AI-driven experiences that enhance productivity for sales and revenue organizations. You'll combine practical product leadership with strategic thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform vision. What's in it for you? Product Ownership and Growth Independently manage a key product area, defining clear strategies that align with customer needs and Mindtickle’s business goals. Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Develop and maintain a realistic, strategic product roadmap, prioritizing initiatives that maximize value for customers and the business. Actively contribute to Mindtickle’s strategic direction by identifying and advocating for high-impact opportunities related to our next-generation agentic AI platform. Stay current with emerging market trends, customer needs, and AI advancements, translating insights into actionable product opportunities. Collaborate closely with product, engineering, and design teams to conceptualize, develop, and launch innovative AI-driven capabilities. Cross-Functional Collaboration Work collaboratively across internal teams—including Engineering, Sales, Customer Success, and Product Marketing—to ensure alignment on product priorities, effective go-to-market execution, and customer adoption. Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Execution and Delivery Translate product strategies and customer insights into clear, actionable product requirements (PRDs). Coordinate closely with design, engineering, QA, and program management teams to deliver high-quality features efficiently and reliably. We'd love to hear from you, if you: 6+ years of experience, including at least 3 years managing technology products (ideally SaaS). Track record of successfully growing revenue-generating products in a B2B environment. Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value. Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience. Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders. Proven ability to prioritize and execute effectively in dynamic environments. Preferred Experience Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot A critical component of our customers' success is ensuring that their teams effectively use Mindtickle to achieve revenue outcomes. Mindtickle’s Content as a Service (CaaS) team helps customers on this journey, and we are looking to grow this team. The role of Senior Instructional Designer at Mindtickle goes beyond traditional instructional design or content development. You will not only create content but also take ownership of the entire project lifecycle, including client management, storyboarding, visualization, contentdevelopment, and the delivery of learning experiences with precision and attention to detail. We take an experiential approach to learning—our programs are designed to be transformational, not just one-time or transactional. If creating such learning experiences sounds like your cup of tea, we’d love to hear from you! (Our office tea is pretty amazing!). What’s in it for you? Lead impactful learning solutions to help customers' adoption and engagement. Collaborate closely with peers and key stakeholders to brainstorm solutions, understand the business impact of each, and execute with finesse. Develop best-in-class learning assets by building and maintaining reusable, scalable turnkey solutions that help customers accelerate their enablement initiatives. Contribute to strategic initiatives by supporting internal teams at Mindtickle with expertise and proven solutions. Design and develop engaging content using tools like PowerPoint, Articulate Rise, and others. Ensure excellence in every deliverable by conducting thorough quality reviews and refining content based on feedback. We’d love to hear from you, if you: Own 5+ years’ experience as an Instructional Designer, Content Developer or Content Designer along with a bachelor's degree. Possess advanced skills in needs analysis, storyboarding, scripting, and module production/development Want exposure to cutting-edge instructional design trends and technologies to enhance content creation and learner engagement. Want to contribute to impactful learning experiences that help clients see the value of training through real-world applications. Have experience driving projects end to end with SMEs, from analysis to final deployment, and hands-on experience using PowerPoint. Acquire experience building eLearning solutions using any one of the authoring tools such as Camtasia, Articulate, Captivate, or Rise. Are able to prioritize, schedule, and meet deadlines, owning and driving projects from ideation to final deployment. Have excellent written and oral communication skills. Hold experience with learning management systems. Have obtained an Instructional Design certification (preferred). Have experience in curriculum design and learning consultancy (preferred). Have exposure to multiple output formats such as SCORM, videos, and job aids (preferred). Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Snapshot We’re hiring a Senior Legal Counsel to join our expanding legal team, a pivotal role that bridges legal oversight with business strategy. You will be responsible for negotiating complex commercial agreements, supporting enterprise SaaS transactions, mitigating legal risk, and enabling strategic corporate initiatives such as M&A, data privacy compliance, IP protection, and global expansion. This is an excellent opportunity for a tech-savvy legal professional who thrives in a fast-paced, high-growth SaaS environment and wants to work closely with executive leadership, revenue teams, and cross-functional stakeholders. What's in it for you? Reviews, drafts and negotiates outbound on-premise and SaaS licensing contracts and ancillary agreements, including professional services agreements Analyzes risks and strategic opportunities from a legal perspective with a view toward creating long term solutions Improve / develop standard form agreements and legal processes, as required Exercise good judgment in making legal and business decisions while providing contract interpretations and guidance to internal business teams to ensure compliance with contractual requirements Ensure timely review of contract modifications and communication of changes and notices to the business, finance and operations team Work closely with cross-functional teams (Sales, Legal, Finance and Operations) in order to resolve legal and business challenges Ensure that all required approvals are obtained prior to submission of contracts for execution In addition, to above, the Senior Legal Counsel would act as primary liaison for managing various external counsel relationships (labor, trademarks, IPR etc) and support ops team with corporate legal issues. Lead and mentor members of the legal team and Provide legal support for strategic initiatives, including M&A activity, strategic partnerships, and new market entries. Work closely with the Senior Leadership on various business objectives. Protect and manage Mindtickle’s intellectual property portfolio We'd love to hear from you, if you: 10 + years of professional experience; in-house experience is a plus Practical experience in SaaS licensing negotiations with a solid knowledge of commercial and contract law and revenue recognition principles Comfort with handling topics such as privacy and data protection in the commercial contract context A passion for closing deals Ability to work on your own and prioritize multiple, often competing deliverables while managing expectations meeting deadlines Outstanding interpersonal skills and the ability to coordinate effectively and gain trust and confidence with personnel at many different levels Ability to work as a team member in a scalable, autonomous and accountable manner, demonstrating flexibility across deal types and time zones Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire. Show more Show less

Who we are? Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! We are seeking a talented Backend Developer to join our dynamic team. You will work directly with our engineering teams to develop our next-generation, cloud-based solutions. This is an opportunity to join a fast-paced, innovative company and make a strong impact on new product development and user experience. The candidate will be responsible for designing, building, maintaining, and scaling components powering the platform at Mindtickle, selecting the most appropriate architecture for a system (or systems) to suit business needs and achieve desired results under given constraints. What’s in it for you? Design & Build - Designing and developing high-volume, low-latency, highly reliable applications for mission-critical systems and delivering high availability and performance. Collaborate - Collaborating within your product streams and team to bring best practices and leverage a world-class tech stack. Measurable outcome - You will need to set quantifiable objectives that encapsulate the quality attributes of a system. The fitness of the application is measured against set marks. We’d love to hear from you, if you: You hold a Bachelor's (B Tech / BS / BE) or Master's (M Tech / MS / ME) degree in Computer Science or its equivalent Top Tier Engineering College. 1-3 years of strong software development experience and software engineering skills, Java, Golang, Ruby, etc. Having an understanding of front-end technologies like React and TypeScript is a plus. Expertise and practical knowledge of operating systems and MySQL / NoSQL. Working knowledge of data warehouses, SQL queries. Sufficient understanding of REST APIs, OAuth, OOPs, SAML, and JWT concepts. Working knowledge of Amazon Web Services (AWS). You should be positive towards problem-solving and have a very structured thought process to solve problems. Experience with Docker and Kubernetes is a plus. Skills and Attributes: Self-motivated and a team player. Requires excellent communication skills – written, verbal, and presentation. Ability to learn and adapt to new technologies in a fast-paced environment. Show more Show less

Job Snapshot We are seeking a talented and proactive AI Product Manager Intern to join our innovative team. This role offers an exciting opportunity to contribute to the development and enhancement of AI-powered features within our platform, with a focus on Large Language Models (LLMs) and Generative AI. You'll play a crucial role in shaping the future of our AI products by working on prompt engineering, feature experimentation, and building robust evaluation frameworks. What’s in it for you? Improve AI Features via Experimentation: Collaborate with engineering and product teams to design and execute experiments aimed at enhancing AI feature performance, analyzing results, and iterating on solutions. Testing and Validating AI Features: Rigorously test and validate AI features against customer requirements and internal benchmarks, identifying and addressing any issues or areas for improvement. AI Prompt Engineering: Design, develop, and refine prompts for LLMs to optimize performance and achieve desired outcomes for AI features. Write Evaluation Tests in AI Test Suites: Develop and implement comprehensive evaluation tests and metrics within AI test suites to ensure the quality, accuracy, and reliability of AI models and features. Create Internal AI Tools in Hugging Face: Build and maintain internal tools and utilities using the Hugging Face ecosystem to streamline AI development, testing, and deployment processes. We’d love to hear from you, if you: Technical Skills: Currently enrolled in a Computer Science degree program or equivalent from a premier institution Familiarity with Large Language Models (LLMs) and Generative AI concepts and applications. Understanding of Prompt Engineering principles and techniques. Knowledge of AI Evaluation Technologies and methodologies. Soft Skills: A high sense of ownership and accountability for your work. Excellent collaboration skills and the ability to work effectively within a cross-functional team. A proactive approach to identifying problems and proposing solutions.

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job snapshot Mindtickle is looking for an experienced Senior Technical Program Manager (TPM) for our Enterprise SaaS platform. As part of the Platform Engineering team supporting our Enterprise SaaS platform , you will play a critical role in delivering a consistently world-class customer experience. You will take full end-to-end ownership of driving and orchestrating program execution, ensuring seamless alignment across product, design, engineering, and cross-functional teams to deliver high-impact outcomes. In the evolving landscape of AI, your focus will be on eliminating execution roadblocks, managing risks, enhancing efficiency, and driving delivery excellence with a strong lens on scalability, reliability, and business outcomes. We are looking for a self-driven, detail-oriented TPM having strong technical depth - someone who thrives on solving complex engineering challenges, champions quality, and brings a collaborative, hands-on leadership style to cross-functional teams, and drives modern practices in the AI enabled world that demands not just technical execution but systems thinking, trust-building, strategic alignment, and driving impactful business outcomes in an accelerated way. What’s in it for you? Drive the delivery and execution of platform engineering roadmap (multiple medium to large-scale, complex projects) by imbibing a strategic outlook from the outset and by partnering with engineering, product, design, QA, DevOps and other cross-functional teams. Own timelines, risk mitigation, and stakeholder alignment across all levels, fostering transparent communication around shared outcomes and customer expectations. Drive AI-first program thinking by grounding decisions in metrics, facts, and structured narratives to ensure strategic alignment. Identify dependencies (cross-stream) and risks early and mitigate them before they become a crisis. Ensure smooth execution of complex programs or programs with cross-stream dependenciesCoordinate efforts across data engineering, ML, infra, security, compliance, and product teams. Facilitate technical discussions around architectural trade-offs, scaling challenges, and system performance with the goal of unblocking teams. Build and institutionalize reusable frameworks and tools to enable predictable, repeatable execution in a fast-paced, dynamic environment. Periodically drive the health of the systems, Operational Readiness, and Incident Response Management. Work closely with engineering leaders to define, implement, standardize and continuously evolve the practices. Foster a culture of agility, adaptability, resilience, speed, and continuous improvement, ensuring good practices and light-touch processes that accelerate from planning, execution, to launch and successful landing. We’d love to hear from you, if you: Minimum relevant experience in TPM role: 8-10 years of experience, preferably in an enterprise SaaS/Cloud architecture. Skilled and experienced in driving large-scale platform engineering initiatives involving cross-functional teams, multiple stakeholders, and high business impact. Past experience in establishing and driving engineering productivity metrics and transformation. Ability to manage fast-changing priorities and bring clarity to ambiguity, common in AI development cycles. Beyond the strong foundational TPM skills, possesses a strong technical foundation in: System Design and Architecture Distributed systems and microservices architecture API design principles (REST, GraphQL, gRPC) Performance, Scalability and Security Knowledge of Authentication vs Authorization, and Enterprise Integrations SSO protocols (SAML, OAuth 2.0, OpenID Connect) Identity & Access Management (IAM) frameworks Multi-Factor Authentication (MFA) & Role-Based Access Control (RBAC) Just-in-time (JIT) provisioning and SCIM (System for Cross-domain Identity Management) Observability and Monitoring: Exposure to APM tools like Datadog. Key Skills: Structured problem solver who breaks down complex challenges into logical, actionable components. Strong product and business mindset with a clear understanding of the 'Why' behind initiatives, ensuring engineering efforts align with real customer needs and market opportunities. Proficient in leveraging AI tools and LLM-based solutions to enhance program efficiency, automation, and team productivity. Deep expertise in Agile and Lean methodologies, with experience driving their adoption across large-scale, cross-functional programs. Skilled in configuring and automating complex workflows and dashboards in project management tools like Jira, with proficiency in JQL. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.