74 Customer Marketing Jobs

As the Director, Regional Marketing, you will be leading the APAC marketing strategy, planning, and execution of regional marketing programs to drive pipeline acquisition and growth while supporting revenue targets across all market segments. Your primary focus will be managing and deploying the entire marketing mix for your region, building strong relationships with Sales leadership and teams. Your responsibilities will include leading and managing Regional Marketers to drive deep relationships with the sales organization, collaborating with regional Sales leadership and global marketing counterparts to create a growth plan, and guiding the digital marketing strategy with a focus on understanding and adapting to regional trends. You will also be responsible for developing and executing Account Based Marketing programs, influencing effective campaigns, amplifying the organization's brand through PR and social strategies, and implementing innovative Customer Marketing approaches. Additionally, you will guide the strategy for channel partners and global systems integrators, maintain communication channels between Global Marketing teams and Sales teams, lead program implementation, track ROI, and manage the marketing budget for the region. Qualifications for this role include 15+ years of experience in B2B/SaaS marketing, proven success in creating go-to-market plans, a strong understanding of MarTech platforms, project management skills, and the ability to travel >20% of the time. Overall, this role offers an exciting opportunity to lead the regional marketing efforts, drive growth, and collaborate with cross-functional teams to achieve business objectives.,

Job Description Role Overview: The Community Manager will play a key role in building, nurturing, and expanding our global customer community. This individual will serve as a champion of our customer base, working to foster engagement, encourage knowledge-sharing, and create a positive and inclusive environment where users feel valued and supported. You will be the voice of our customers and the bridge between their needs and our product teams, helping to shape the future of our platform. Key Responsibilities: Community Engagement: Develop and execute strategies to grow and engage a diverse, global community across forums, user groups, social media channels, and in-person or virtual events. Facilitate meaningful interactions and ensure customers feel heard and supported. Global Customer User Group Development: Implement a global user group framework which includes creation of user groups in key cities / regions, recruitment of chapter leaders, building and executive an annual community calendar, driving local engagement etc. Build and drive key business communities: Strategise and drive critical community development plans for business partners and resellers globally, by partnering with the local stakeholders and affiliate teams. Community Events & Meetups: Plan and host online and in-person events, including webinars, product demos, hackathons, and customer meetups, to foster deeper connections within the community. Moderation & Support: Lead and moderate customer discussions within online forums, user groups, and other community platforms. Provide guidance, answer questions, and ensure a positive, respectful environment for all members. Collaboration with Cross-Functional Teams: Work closely with the marketing, customer success, and product teams to align community efforts with business goals, and ensure seamless communication between customers and internal teams. Metrics & Reporting: Track community growth, engagement, and sentiment through key performance indicators (KPIs), such as active users, forum participation, and NPS scores. Provide regular reports and insights to leadership on community trends and opportunities for improvement. Qualifications Experience: 10+ years of experience in community management, customer success, or marketing, preferably within a SaaS or tech environment. Hands-on experience in creating, managing, growing

Job Description: Trade and Customer Marketing Manager Location- East India Contact- Can reach 7892648654 (Call/wtsapp) Job Purpose: The Trade and Customer Marketing Manager will be responsible for developing and implementing trade and customer marketing strategies for BabyCare. This role aims to drive sales growth, enhance brand visibility, and ensure effective execution of marketing initiatives across various channels. Key Responsibilities: Customer Marketing: Design and implement customer marketing initiatives to enhance brand visibility and engagement. Work closely with the product development team to ensure marketing strategies align with product launches and updates. Develop customer segmentation strategies to target different consumer groups effectively. Promotional Activities: Plan and manage in-store promotions, product displays, and merchandising activities. Coordinate with retailers to ensure optimal product placement and visibility. Track and evaluate the effectiveness of promotional campaigns, adjusting strategies as needed. Collaboration and Coordination: Liaise with the sales, product development, and supply chain teams to ensure seamless execution of marketing plans. Partner with external agencies and vendors to develop creative materials and manage marketing events. Conduct regular training sessions for sales teams on product knowledge and promotional strategies. Budget Management: Develop and manage the trade and customer marketing budget. Monitor spending to ensure alignment with allocated resources and business objectives. Reporting and Analysis: Track and report on key performance indicators (KPIs) to measure the success of trade and customer marketing activities. Conduct post-campaign analysis to identify strengths, weaknesses, and areas for improvement. Strong in Excel Reporting Qualifications: MBA preferred. Minimum of 5 years of experience in trade marketing, customer marketing, or a related role, preferably within the FMCG or baby care industry. Strong understanding of trade marketing principles, customer segmentation, and promotional strategies. Excellent analytical, communication, and project management skills. Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously. Proficiency in Microsoft Office Suite and marketing analytics tools. Strong Presentation Skills . Age should be Below 30. Key Competencies: Strategic thinking and problem-solving abilities. Strong leadership and team management skills. Excellent interpersonal and negotiation skills. Results-oriented with a focus on driving sales and market share growth. Ability to adapt to a fast-paced and dynamic work environment. Working Conditions: Office-based position with travel for meetings, events, and retailer visits. Flexibility to work extended hours as needed to meet business objectives.

As a Product Marketing leader at Netcore, you will have the opportunity to lead a talented product marketing team and collaborate with cross-functional teams to develop unique product positioning, launch strategies, and enhance product adoption, awareness, and customer satisfaction on a global scale. Your role will involve defining the vision by creating product positioning, messaging, and value propositions that set our solutions apart in the market. Working closely with product, marketing, sales, and CSM teams, you will play a crucial part in making our enterprise SaaS product successful in the market. Your key responsibilities will include developing long-term strategies for product positioning, guiding product roadmap and pricing strategies based on market research, defining the team's strategy, budget, hiring, and OKRs, setting clear goals and key results for the team, staying informed about market trends and customer requirements, executing product marketing strategies in collaboration with Sales and PR teams, forecasting pipeline goals, analyzing marketing campaigns" effectiveness, devising product adoption and user engagement strategies, and conducting Competitive/Market Intelligence studies. Preferred qualifications for this role include 18+ years of experience in core product marketing, MarTech experience, 5+ years of team handling experience in B2B SaaS, prior experience in the SaaS industry, ability to influence teams at the business unit level, expertise with Product Company and Consumer Based customers, and representation of the company at conferences or podcasts. At Netcore, you will be part of a pioneering team that is revolutionizing customer engagement and experience through AI/ML-powered solutions. Our innovative SaaS products cater to B2C brands worldwide, helping them enhance engagement, conversions, revenue, and retention. Headquartered in Mumbai with a global presence in over 20 countries, we offer a range of products including Customer Engagement, Email, Personalization, Product Experience, Customer Data Platform (CDP), and Raman - our AI engine. Working at Netcore offers immense growth opportunities, continuous learning, and collaboration with industry-leading brands. You will have the chance to work with innovative minds, adopt the latest SaaS tools, explore your entrepreneurial mindset, experience an open culture that fosters creativity, and build a strong network among CMOs, CPOs, and Founders globally. Netcore is committed to being a people-centric company, certified as a Great Place to Work for five consecutive years. Joining Netcore means becoming a valued member of our family-oriented organization, where you can shape the future and make a meaningful impact. If you are looking for a company where you can thrive and create a difference, apply now to be part of our team.,

As the Manager, Supplier and Venues Solutions (SVS) Customer Marketing at Cvent, you will play a crucial role in driving adoption, engagement, retention, advocacy, and expansion for existing Cvent customers. Your focus will be on developing and implementing programs that cater to all critical stages of the customer journey, from onboarding to ongoing engagement with our products. Your responsibilities will include driving adoption and relationship-building initiatives with a selected list of top accounts, collaborating closely with strategic account sales leaders, analytics teams, and client success advisors. You will be tasked with designing personalized marketing programs aimed at driving product adoption, awareness, and advocacy within these key accounts. Additionally, you will work towards strengthening relationships with corporate points of contact (POCs) at the account level and enhancing engagement, adoption, and branding initiatives at a property level. Your role will require you to lead strategic marketing campaigns tailored to customer lifecycle stages at both the corporate and property levels. You will also be responsible for spearheading Cvent advocacy programs and creating opportunities for customers to champion Cvent within their organizations and industries. Collaborating with various teams such as Sales, Analytics, Client Success, Product Marketing, and Global Marketing will be essential to ensure a seamless customer experience across the adoption and engagement journey. To excel in this role, you will need a Bachelor's degree in marketing, business, or a related field, with an MBA being a plus. A minimum of 8 years of experience in B2B Marketing, particularly in Customer Marketing, Account-Based Marketing (ABM), or Customer Advocacy, is required. You should possess strong strategic account engagement skills, a track record of working collaboratively with Sales and Customer Success teams, and proficiency in interpreting data to optimize marketing strategies. Excellent communication, interpersonal, and organizational skills, along with familiarity with CRM and marketing automation platforms, are also crucial. The ideal candidate for this position is a strategic thinker capable of translating business objectives into impactful marketing initiatives. You should be detail-oriented, organized, and possess strong project management skills. Your ability to collaborate effectively across teams, think creatively, and thrive in a fast-paced, high-growth environment will be key to your success in this role. Experience in the hospitality industry and SaaS will be advantageous.,

The candidate for the role will be responsible for delivering key performance indicators (KPIs) such as volume achievement, driving visibility, ensuring maximized distribution, and market coverage for Meerut and Agra depots in CSD. You will play a crucial role in enabling the achievement of key CSD financial targets (NSV, gross profit, ROI, and market share) as compared to the budget. Your insights and inputs will be shared with the Customer Marketing team at the central office from a CSD perspective to assist in developing robust channel and brand plans. As a key member of the team, you will lead the execution of the channel strategy within the CSD team. It will be your responsibility to customize the plan from the central Commercial Marketing team to incorporate specific nuances for each state, ensuring effective execution at the customer level. Building strong relationships with both internal and external stakeholders is essential to ensure effective collaboration and alignment with the CSD plans. You will define and update outlet segmentation by gathering inputs from ZSMs and CSD Head. Monitoring the execution of the 6Ps within the team and providing recommendations to bridge any gaps against the plans will be part of your role. Additionally, you will closely monitor the distribution of POSM stock across the CSD channel according to targets, timeliness, and territory requirements. Keeping a close eye on the market and competitive landscape will allow you to evaluate existing and upcoming opportunities and challenges, providing valuable Gemba insights to stakeholders. A focus on driving shopper and customer insights within the team is crucial. Identifying knowledge needs and collaborating with the central insight team on methodologies and agenda execution is vital. Conducting pre and post-promotion evaluations in collaboration with the commercial finance counterpart and formulating recommendations will also be part of your responsibilities. You will serve as a go-to person in the CSD to ensure alignment and coordination between the sales team requirements and planned initiatives for the region. Evaluating Merchandisers" performance and developing recommendations to share with other stakeholders for necessary actions will be essential. Facilitating the customer development team in executing digital initiatives with other customers by providing relevant content, pictures, and supporting discussions with customers" digital counterparts is also part of the role. Creating a positive and inclusive team culture to maximize individual and collective performance is key. Ensuring all initiatives are executed as per regulatory approval is crucial. Qualifications & Experience: - Graduate/MBA - 8+ years of experience in the CPG/Alco-Bev or related industries - BTL Marketing background is preferred Interested professionals are encouraged to send their CV to karis.paul@in.experis.com.,

As an Events & Customer Marketing Specialist at Darwinbox, you will play a crucial role in planning and executing high-impact events and programs to enhance relationships with customers and prospects, boost engagement in key markets like India, SEA, MENA, and contribute to pipeline and revenue objectives. Collaborating closely with Sales, Customer Success, Key Accounts, and Product teams, you will bring integrated, audience-specific experiences to life. Your responsibilities will include: Events Marketing: - Strategizing and executing experiences for key business leadership through events like tradeshows, masterclasses, webinars, and roundtables to drive brand awareness, demand generation, and business conversion. - Managing end-to-end execution of key events and coordinating with internal stakeholders across different geographies, particularly in MENA. - Analyzing, tracking, and presenting key metrics to achieve organizational goals and enhance Darwinbox's position in the HCM space. - Cultivating partnerships with associations and vendors globally to establish Darwinbox as a category leader. - Making data-driven decisions in alignment with organizational goals and marketing budget. Customer Marketing Collaboration (India, SEA, MENA): - Developing customer engagement programs to facilitate onboarding, adoption, upsell/cross-sell, and advocacy. - Working with the Customer Marketing Lead to generate a pipeline for customer stories, testimonials, and case studies tailored to regional use cases. - Creating localized campaigns and communications in collaboration with the communications team to strengthen customer relationships and retention. - Identifying high-potential accounts for program participation across online and offline events in partnership with Customer Success and Key Account Managers. Account-Based Marketing Elements (ABM) (India & MENA Customers & Prospects): - Collaborating with Sales, Customer Success, and Key Account Management teams to design ABM programs targeting high-value prospects and existing accounts. - Developing personalized, account-specific campaigns leveraging account-level engagements, events, content, and outbound tactics. - Aligning ABM strategies with buying committee needs and decision stages. - Monitoring and reporting on campaign performance, optimizing based on pipeline impact and account engagement. What You'll Bring: - 2-3 years of experience in B2B marketing with a focus on events, customer programs, and/or ABM. - Outcome and data-driven mindset with strong attention to detail. - Proficiency in managing regional marketing programs across India, SEA, and MENA. - Excellent planning and project management skills to handle multiple programs simultaneously. - Strategic thinking combined with hands-on execution abilities. - Strong storytelling and communication skills with a history of cross-functional collaboration. - Familiarity with marketing tools like HubSpot/Clay and ABM/CS platforms such as Gainsight would be advantageous.,

In this role, you will: Execute and grow the Cvent SVS Customer advocacy experience, managing programs including Product Advisory Boards, Networking Events, global reference program, and advocate recognition initiatives. Own customer reference request fulfillment. Develop strategies to measure and expand the value of customer reference materials, including written and video case studies, quotes, logos, and more. Develop and execute new programs and strategies to recruit, activate, and showcase Cvent advocates. Build long-term mutually beneficial customer relationships with advocates at all levels of the customer organization. Work with internal teams to increase advocacy adoption and visibility within Cvent, managing internal enablement for relevant programs. Track advocacy activities and outcomes and effectively communicate the ROI of advocacy programs to leadership through post-campaign analysis. Make data-back recommendations to expand advocacy programs. Work with global leads to enable regional advocacy program execution. Qualifications Proven track record and at least 8+ years of experience managing customer advocacy, reference or engagement programs. Deep understanding of customer advocacy in a B2B environment. Excellent communicator with proven ability to clearly convey ideas and data in written and verbal presentations to a variety of audiences. Excellent program management skills. Ability to lead and influence cross-functional teams. Ability to work across all levels of the organization and contribute to cross-functional strategies. Passion for building a world-class program and desire to own and refine key operational processes. Strong analytical skills and proven ability to use data to optimize program performance and inform future strategies. Education: Bachelor's degree in marketing, Communications, or a related field. Hospitality Industry experience and experience in a SaaS environment is a plus. Some travel may be required.

The Customer Marketing Senior Manager will be responsible for developing and executing programs that drive customer engagement, retention, advocacy, and expansion. Based in Bangalore and working closely with global marketing, sales, and customer success teams, you will play a key role in building customer relationships, amplifying success stories, and enhancing the customer journey across all stages of the lifecycle. This role requires a strategic marketer with experience in B2B SaaS, a passion for customer success, and strong communication and content development skills. You ll serve as a key connector between our customers, our products, and our brand. Duties & Responsibilities Lead the design and execution of customer marketing strategies across the customer lifecycle from onboarding and adoption to advocacy and expansion. Build and scale customer advocacy programs including case studies, testimonials, speaker bureaus, and peer reviews. Partner with Customer Success, Sales, and Product teams to identify opportunities to deepen engagement and deliver personalized, account-based campaigns. Manage customer communications including product update emails, newsletters, and educational content to enhance engagement and usage. Contribute to customer-facing events such as webinars, virtual roundtables, and customer advisory boards. Use insights from NPS, surveys, and product usage to shape messaging and drive personalized campaigns that resonate with specific customer segments. Collaborate with global stakeholders to align messaging, tools, and content with company-wide goals and regional market needs. Measure the impact of customer marketing initiatives using key performance indicators like engagement, retention, reference activity, and pipeline influence. Provide on-site leadership and day-to-day support to other Marketing staff. Skills Required 6 9 years of experience in B2B marketing, with at least 3 years in customer marketing, lifecycle marketing, or customer advocacy preferably in a SaaS or healthcare IT environment. Strong project management and cross-functional collaboration skills. Proven ability to create compelling customer-facing content and translate customer success into powerful stories. Hands-on experience with CRM and marketing automation platforms such as Salesforce, HubSpot, and Gainsight. Familiarity with application of AI technology to achieve more. Excellent communication and stakeholder management skills, with experience working across time zones and global teams. Data-driven mindset with the ability to assess campaign performance and optimize accordingly. Bachelor s degree in Marketing, Communications, Business, or a related field. Desired Skills and Qualifications: Advanced degree is a plus.

Manager Customer Marketing will drive revenue growth and manage B2B marketing programs in India, Focusing on regional insights, Lead development and delivery of Local insights (market, customer, competitor, and consumer), tools, capabilities, partnerships ecosystems, and analysis in alignment with our 2030 Aspirations. Significant focus will be on Innovation related to Alternative Protein and Nutrition, Segment and Category strategy development. Key Roles Responsibilities: Leverages qualitative and quantitative data and analytics to derive unique insights designed to drive competitive differentiation and business strategy Leverages technology, tools, and research methods to analyse data, evaluate complex situations, predict outcomes and drive strategic decision making Leads in the development of regional relevant primary and secondary research projects aligned with our strategic areas of focus Champions the integration and application of insights to deliver quantifiably superior products and solutions, to uncover significant commercial potential Develops an ecosystem of primary and secondary data partners capable of enabling the elevation our insight capabilities, addressing gaps/needs in the business from an intelligence perspective. Develops and drives trends to influence future strategic business and scenario planning Functional Knowledge: Use insights to guide strategy development, predict industry trends, and assess segment positioning. Support the development of product category and segment strategies by generating relevant market, customer, competitor, and consumer insights. Collaborate with global Insight leaders to execute primary and secondary research projects. Explore and pioneer innovative analytical and data management tools to grow market intelligence capabilities. Implement new product launches. Organize events and exhibitions. Business Expertise: 8+ years of Market Intelligence/Insight capabilities in the Food Industry; preferable experience in B2B environments Preference to those who have experience in grow aggressive product categories (Sauces Dressings, Seasoning) First-hand knowledge of the food industry and market intelligence agencies servicing it Proven ability to develop comprehensive Insight strategies Demonstrated track record of working with cross-functional global teams, in addition to working autonomously Ability to manage multiple projects and high priority tasks High attention to detail for both written and visual content Passion for innovation and continuously adapting to the evolving needs of the world. Proficient in the use of all databases (Mintel, GlobalData, Technomic, Profound, Euromonitor) and determine best source for obtaining information via the internet and other sources Leadership: Execute Talent Management and supervisory duties in accordance with Griffith India policies. Responsibilities encompass planning, assigning, and overseeing work; evaluating performance; providing coaching and development guidance; motivating, rewarding, and addressing disciplinary actions for employees; addressing grievances and resolving conflicts; conducting interviews, recruitment, training, and retention efforts. Problem Solving: The Marketing Insights leader must be capable of expanding the breadth and depth of our insight capabilities, this includes the types of insights required of the business, market, customer, consumer, and competitor. It also includes the ability to garner insights across grow aggressive product categories (Sauces Dressings, Seasonings, and Protein), grow aggressive customer segments (Protein Processors, Foodservice,) and within emerging areas of focus in alignment with our 2030 Aspirations. This individual must be capable of developing and managing an ecosystem of third-party partners designed to enhance our insight capabilities. This induvial must be capable of working within a matrix, leading and influencing by example, partnering with our Global and Regional Commercial teams including our global Insight leaders. Impact: Marketing Manager and Insights enhances the company's competitive advantage by leveraging data and insights for strategic decision-making and innovative product development. This results in improved business strategies, superior market intelligence, and effective trend analysis for strategic planning. Collaboration with global Insight leaders ensures consistency and best practices, while successful product launches and well-organized events increase market acceptance and brand visibility. Overall, the role drives the companys ability to anticipate market shifts, fill intelligence gaps, and maintain a competitive edge. Interpersonal Skills: Marketing Specific competencies Insight generation Data Analytics Strategy Development Innovation portfolio management Competency Model Individual Contributor Global Perspective Strategic Mindset Drives Vision Purpose Cultivates Innovation Collaborates Communicates Effectively Builds Networks Instills Trust Self-Development Situational Adaptability Requirement 8+ years of Market Intelligence/Insight capabilities in the Food Industry; preferable experience in B2B environments. Minimum Education B. Tech/B.Sc. + MBA (Marketing) Location- Bangalore, Yelahanka Reporting to Director Marketing

Urgent Hiring (On-site, Mohali) | Salary: 10-15k + incentives | Day shift | Freshers with fluent English can apply. Engage via Instagram, follow up leads, close sales, build relationships & generate revenue. Must be sincere, punctual & hardworking.

Education Qualification: Bachelors in Marketing/Business Administration/MBA Experience: 3-5 years Position Overview We are seeking a proactive and results-driven Brand Manager to join our dynamic team. This role is pivotal in driving the company's growth through the effective activation of marketing strategies and robust business development initiatives. Additionally, the manager will implement a alternate channel strategy to drive incremental revenue. Key Responsibilities Creating & executing the annual marketing plan for the year to enable sales team to achieve primary sales target for the year. Build product-specific strategies, using the 4Ps to drive sales and improve our market share. Customer Activation Digital strategy, asset creation, content calendar, execution & KPI achievement. Fuel strategies with deep market insights, keeping abreast of trends and competitor movements. Direct the annual range review and 4P planning process, creating success models that the Sales team can deliver. Lead new and innovative channel strategies, ensuring incremental revenue of the category. What We Are Looking For Masters degree in Marketing, Business Administration, or a related field. Solid background in brand marketing with a proven track record of crafting compelling customer marketing actions. Keen creative sensibility. Need to be able to appreciate the difference between the role of each medium & consumers interaction with it to be able to create impactful interventions. 3-5 years of strong experience. Additional Information This position will require travel for conferences, CMEs, RTMs, and other events. Flexibility to work outside regular business hours may be required to support business operations. Experience in Health care background will be preferred. Skill For Success Trade Marketing, Customer Insights; Category Analysis, Collaboration and partnership skills, Channel strategy, Digital analytics, growth marketing. Skills : brand manager,category analysis,digital analytics,healthcare,category manager,product manager,collaboration and partnership skills,channel strategy,trade marketing,growth marketing,customer insights

Position Overview We are seeking a proactive and results-driven Brand Manager to join our dynamic team. This role is pivotal in driving the company's growth through the effective activation of marketing strategies and robust business development initiatives. Additionally, the manager will implement a alternate channel strategy to drive incremental revenue. Key Responsibilities Creating & executing the annual marketing plan for the year to enable sales team to achieve primary sales target for the year. Build product-specific strategies, using the 4Ps to drive sales and improve our market share. Customer Activation Digital strategy, asset creation, content calendar, execution & KPI achievement. Fuel strategies with deep market insights, keeping abreast of trends and competitor movements. Direct the annual range review and 4P planning process, creating success models that the Sales team can deliver. Lead new and innovative channel strategies, ensuring incremental revenue of the category. What We Are Looking For Masters degree in Marketing, Business Administration, or a related field. Solid background in brand marketing with a proven track record of crafting compelling customer marketing actions. Keen creative sensibility. Need to be able to appreciate the difference between the role of each medium & consumers interaction with it to be able to create impactful interventions. 3-5 years of strong experience. Additional Information This position will require travel for conferences, CMEs, RTMs, and other events. Flexibility to work outside regular business hours may be required to support business operations. Experience in Health care background will be preferred.

Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity The Customer Support team is responsible for onboarding, educating, and supporting our customers. We start work the moment a customer decides they want to use Reelo, sticking with them every step of the way to ensure they get the most value from our product. This opportunity is for folks who truly love supporting customers and see themselves in a customer-facing role long-term. This is a great role for those who are looking to be part of our support team for a while and who are excited about supporting Reelo s growth with personal experiences. You will be considered the firm s front liner, and you will provide support and solutions for challenges faced by our customers. You will be encouraged to utilize the best of your expertise and energy to make sure that customer value is maintained and they get the best experience possible. Ultimately, you will help establish Reelo s reputation as a company that offers outstanding customer support. What will you do Handling a team of 4-5 people in customer support. Respond promptly and professionally to incoming customer inquiries on telephone, chat, and email. Take charge of customer issues from start to finish while working in a dynamic and fast-paced environment. Resolve tickets and coordinate with the right teams to achieve satisfaction. Being the one responsible for ensuring that all customers have a great experience with the product, a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and synthesis the diverse feedback you hear from our customers, we offer informed opinions on potential solutions. Please note - this is a 6 days working opportunity. What you need Remember that there s no such thing as the perfect candidate or background, which is what makes us unique and successful! Passion for talking to customers all day, every day A genuine enjoyment of technology Excellent verbal and written communication skills. Great problem-solving abilities and attention to detail Being comfortable in handling stressful situations such as dealing with customer frustrations, the unavailability of a critical feature, and coordinating with different teams and resources to find a workable solution to manage the requirement Organizational skills and experience in improving processes Assist in other operational work The ability to explain complex topics in easy-to-understand and concise language [English & Hindi] Demonstrated drive to exceed performance expectations and the ability to work with change. An understanding of internet culture You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable, and a team player. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work!

An exciting opportunity which requires a talented marketeer with an innate ability to turn data into actionable insights, and implement actions to drive strong engagement outcomes- This role requires strong business and customer first acumen and offers exposure to multiple senior stakeholders within Amazon Prime VideoAs this function has direct impact to business outcomes, it is a perfect fit for an ambitious, strategic, self-starter with a keen understanding on the customer funnel and how to drive streaming conversion- The candidate should be an experienced marketer with deep customer marketing knowledge, and experience driving conversionCandidates will have experience working cross-functionally across internal teams, as well as an aptitude for data analysisA mind for innovation, thinking big, and learning through testing is highly valuedThis role will be based out of Mumbai- This is an individual contributor roleSharp analytical skills, high ownership and customer obsession, and proven ability to prioritize ruthlessly to achieve results will be critical to succeed in this role- 1) Drive Customer Engagement: Full ownership of customer engagement metrics, understanding, analyzing and reporting them on a regular cadence (weekly, monthly, annually) to the India PV Organization, taking actions to increase engagement, and influencing others where required 2) Plan for Success: Design & Execute a customer driven storefront roadmap aimed at increasing customer engagement and conversions as soon as they visit Prime Video Hub leveraging personalization, Global tools and manual experimentation 3) Optimize for Conversions: Execute the vision proposed by systematically running a well-defined program with clarity on projects, ownership, and delivery timelinesOptimize conversions by fine tuning and tweaking storefront placements through experimentsUtilize data to build an operating plan that maximizes conversions daily- 4) Influence Product: Interface with Global Storefront Product teams and hold them accountable to driving performance in IndiaContribute to and manage experiments from an India perspective and ensure that all rollouts drive incremental conversion without harming engagement- 5) Stakeholder Management: Collaborate across multiple teams to provide visibility for entertainment content that resonates well with the right customers, but also know where to provide less support where it damages engagementAn ability to lead with confidence and conviction in prioritizing levers is integral 6) Increase visibility: Raise the profile of Storefront Marketing within the Prime Video Organization by presenting regular Quarterly Performance Reviews and Annual Roadmaps outlining initiatives run locally as well as by Global Product teams 7) Drive entertainment hub: Strengthen the offering to the customer by leveraging our business lines to drive engagement, across TVOD, Prime Video content and add-ons via marketplace, AMXP etc-, About the team The PV IN Engagement team is a close-knit collaborative team with strong aptitude for data and ability to manage complex tasks driving customer engagement metrices for Prime Video IndiaThis team also takes full ownership of customer engagement which requires a solid grasp of key engagement metrics and a track record of high performance 5+ years of professional non-internship marketing experience Experience using data and metrics to drive improvements Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience building, executing and scaling cross-functional marketing programs Experience building and optimizing multiple, simultaneous marketing campaigns Experience managing or working within cross-functional marketing and creative teams Experience in multi-territory campaign management Experience in digital marketing and content production timelines and process

Global Marketing Strategy & Execution Own the strategy and execution of global, multi-channel campaigns to support business objectives across regions. Work cross-functionally with regional sales, product, and customer success teams to ensure local relevance and global consistency. Integrated Campaigns & Demand Generation Design and launch high-impact marketing programs across digital, content, events, and partner marketing to generate pipeline. Execute ABM and persona-based campaigns across key industries and geographies. Product & Customer Marketing Partner with product marketing to support global launches, sales enablement, and competitive differentiation. Identify and promote customer success stories to build credibility in priority markets. Analytics & Optimization Measure and report on marketing performance metrics, using insights to improve effectiveness and ROI across campaigns and regions. Maintain a data-driven approach to decision-making and growth marketing. What We re Looking For 8+ years of global B2B marketing experience, ideally in payroll, HR tech, SaaS, or consulting. Experience with global marketing operations and stakeholder management across time zones and cultures. Expertise in demand generation, digital marketing, ABM, performance marketing and content strategy. Proficiency in CRM and marketing automation tools (e.g. HubSpot, Salesforce, Marketo). End-to-end campaign management from ideation to execution to nurturing leads, Experience with SEA and omni-channel marketing. Strong project management, communication, and analytical skills. Bachelor s degree in Marketing, Communications, or related field; MBA is a plus. What We Offer Multicultural working environment Friendly and supportive colleagues Flat organizational structure Growth and development opportunities Flexible working conditions Competitive compensation and benefits package

Chief Manager Customer Marketing will be part of the sales Development team, responsible for leading customer marketing strategy focusing on offline channels. This role requires the incumbent to develop Trade Marketing plans for Littles, Lacto and other advertised brands collaborating with sales and marketing team. The incumbent will develop Consumer/shopper decision trees and tools to impact the execution of our brands instore across the Channels of General Trade Chemist, General Trade Relevant non Chemist , Modern Trade, Supermarket and to win by Channel and enhance brand presence across key retail partners and achieve targets for the brands handled. Drive market share growth for the brands. Develop NPD launch strategy along with the marketing organization and help develop trade launch strategy and ensure on time launch completion. EXPERIENCE: 6 to 9 years of total experience with at least 2 4 in customer marketing or sales development or regional key account management. Proven high performer as an Area Manager and Regional Key Account/Regional Customer Marketing/Central KAM/Central Customer Marketing. Strong experience in designing and executing customer marketing strategies that drive retail sales and a good understanding of managing Trade Spend and ROI Knowledge of developing Consumer Decision Tree and Local Success models by each Channel Demonstrated success in working cross functionally with sales, trade marketing, and brand teams Experience in managing retail partnerships, promotional planning, and performance analysis Key Roles/Responsibilities Lead and implement customer marketing strategies and programs to drive business growth in the offline channels Collaborate with the sales team to identify key growth opportunities and develop tailored marketing programs aimed at enhancing customer engagement, improving sales, and increasing brand penetration at retail Design and execute innovative in store promotional campaigns, activations, and trade marketing strategies to increase product visibility and sales at key retail partners Manage customer marketing budgets and resources effectively to ensure the best use of available spend for maximum ROI Develop strong relationships with key retail partners and collaborate on joint business plans, promotional initiatives, and sales growth strategies Leverage customer insights, data analytics, and sales performance to refine strategies, optimize trade programs, and evaluate campaign effectiveness Oversee the creation and distribution of marketing assets, such as point of sale materials, digital content, and merchandising tools, to support retail campaigns Monitor competitor activities and industry trends to identify opportunities for differentiation and continuous improvement in customer marketing efforts Conduct regular training sessions for internal teams and retail partners to ensure proper implementation and execution of marketing initiatives Evaluate the performance of marketing programs through KPIs, sales tracking, and post campaign analysis to ensure continuous optimization and effectiveness

You will be joining the high-performing Marketing team at Darwinbox as an Events & Customer Marketing Specialist. In this Individual Contributor role, you will be responsible for strategic and hands-on tasks related to Events Marketing, Customer Marketing, and Account-Based Marketing (ABM). Your main focus will be planning and executing impactful events and programs that enhance relationships with customers and prospects, boost engagement in key markets like India, SEA, and MENA, and contribute towards pipeline and revenue objectives. Collaboration with Sales, Customer Success, Key Accounts, and Product teams will be crucial to deliver integrated, audience-specific experiences. Key Responsibilities: Events Marketing: - Plan, manage, and execute experiences for business leadership through key events such as tradeshows, masterclasses, webinars, and roundtables. - Coordinate end-to-end execution of key events and ensure effective follow-up with internal stakeholders, especially in MENA. - Analyze, track, and present key metrics related to the role. - Establish partnerships with associations and vendors globally to position Darwinbox as a leader in the HCM space. - Make data-driven decisions aligned with organizational goals and marketing budget. - Support other marketing functions to achieve common team objectives. Customer Marketing Collaboration (India, SEA, MENA): - Develop and implement customer engagement programs to support onboarding, adoption, upsell/cross-sell, and advocacy. - Collaborate with Customer Marketing Lead to create a pipeline for customer stories and case studies tailored to regional use cases. - Work with communications team to create localized campaigns that strengthen customer relationships and retention. - Identify high-potential accounts for program participation across events. Account-Based Marketing Elements (ABM) (India & MENA Customers & Prospects): - Work with Sales, Customer Success, and Key Account Management teams to design ABM programs targeting high-value prospects and existing accounts. - Create personalized, account-specific campaigns using account-level engagements, events, content, and outbound tactics. - Align ABM strategies with buying committee needs and decision stages. - Monitor campaign performance, optimize based on pipeline impact and account engagement. Requirements: - 2-3 years of B2B marketing experience with a focus on events, customer programs, and/or ABM. - Outcome and data-driven mindset with attention to detail. - Experience in managing regional marketing programs across India, SEA, and MENA. - Strong planning and project management skills to handle multiple programs simultaneously. - Ability to balance strategic thinking with hands-on execution. - Excellent storytelling and communication skills with a history of cross-functional collaboration. - Familiarity with marketing tools like HubSpot/Clay and ABM/CS platforms such as Gainsight would be advantageous.,

Location : Rajpura City : Rajpura State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40772 Business Title: Senior Regional Customer Marketing Executive Global Job Title: Anl II Marketing Global Function: Commercial Global Department: B2C Sales Role Purpose Statement Regional Customer Marketing Executive will be Handling Execution and monitoring of Customer marketing activities for given region. He will report to National Customer Marketing Manager however, he will have to work closely with RBMs to ensure regional support is provided to achieve his Business Goals. The person will be implementing National Programs/schemes/activities in respective region at the same time, will propose and execute regional customer marketing programs/schemes/activities under the guidance of National Customer marketing manager. His role will be to provide execution support for the given region to all 3 Channels, GT Consumer Pack, GT Bulk Pack & Modern Trade Main Accountabilities The tasks and responsibilities can be summarized (but not limited to) as below. Execute National Customer marketing initiatives in respective region. Oversee execution along with Sales team, provide local support during execution. Monitor the programs/schemes/activities for the regions with Sales Team and submit reports to National Customer marketing manager. Work closely with respective Regional Business Managers to provide full support in terms of customer marketing initiatives to achieve Business objectives as well as Distribution expansion. To ensure Brand Visibility at retail outlets, work out POS and innovations locally in suitable to the market. To win with the retailer, develop and execute retail engagement programs/schemes/activities (national as well as regional) as well as ad hoc engagement activities. Provide Execution support to all 3 Channels, GT (consumer pack), GT (Bulk Packs) & MT for brand visibility, expansion, and trade engagement. Travel in key markets, develop strong relationships with the sales function, gather understanding of the market requirement and come back with suggestion to grow the brands and business. Ensure all documentation (both for national as well as regional programs/schemes/activities) is properly maintained at regional level in accordance with guidelines issued by National Customer marketing. Manager/commercial team/audit team Deal with local vendors and develop more vendor base. Knowledge and Skills Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others, and take initiative to continually develop themselves. Pursue opportunities to solve problems and act while maintaining the ability to manage work, even in times of challenge or change. Technical Knowledge and experience FMCG Sales and Distribution is must (oil trade will be advantage). The position would involve close working with HO team and Regional Sales team and other functions like SCM, Marketing, Commercial. Travelling would be required within the region frequently at least 10-12 days in a month (subject to exceptional circumstances). Travelling to HO will be as and when needed. Exposure to all areas of FMCG Customer marketing (GT, MT channels, Retail engagement, Distributor engagement, POSM, BTL activation, vendor management, Schemes) is must. Expertise in one of the areas is added advantage. Sound understanding of Accounting of Trade expenses and vendor management is must. Education & Experience Full time Graduate from a University Min. MBA will be an advantage. Experience - minimum 3 years in FMCG Customer Marketing (preferably Food Industry). Sales Experience will be. considered however only sales experience will be treated along with other suitability on the Job requirement. Command over and Microsoft Office in particular in MS Excel is a Must. Good presentation skill is added preference. Working knowledge of SAP is advantage.

Urgent Hiring (On-site, Mohali) | Salary: 10-15k + incentives | Day shift | Freshers with fluent English can apply. Engage via Instagram, follow up leads, close sales, build relationships & achieve targets. Must be sincere, punctual & hardworking.

Job Description : Job Title: Manager - Key Accounts About the Function : Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. Role Responsibilities: 1- Support on Key Accounts Strategy Development Support implementation of Key Account strategy for USL Responsible for delivery of Key Account Sales Target 2- National Key Accounts Support to Regional Key Accounts Delivery Recommend terms of trade and contracts for national key accounts and identify relationships Support execution of all National and Regional Agreements, including development through the regional category of national chains; Partner in negotiating trading terms, managing trade spending and sales forecast, as well as perform promotional planning and business review Prepare annual/quarterly activity calendar for Key Account Programs - National or Regional Support new products launch and ensure generation of trials for the brands - collaborate with Brand Teams Prepare training calendar - brand trainings, perfect serve communication, bar academy etc. for Key Account personnel 3- Customer Marketing Initiatives in Key Accounts Work with internal partners to implement sales, merchandising and promotional strategies to accomplish business goals and achieve sales targets Monitor competitor activities and leverage industry best practices in Key Accounts, conduct shopper in sighting studies in sync with Marketing and Customer Marketing teams Vendor management with respect to selecting and evaluating vendors, manage key relationships Manage inter-functional process & relationship for seamless execution - interface for Key Accounts with Regional Sales, Channel, Customer Marketing and Brand teams Experience / skills required: Qualification: MBA with Marketing Specialization (tier I / II institute) Experience: 2-4 + years experience in Customer Marketing / Key Accounts Knowledge & Functional Skills: Negotiating & Influencing Planning and Organizing skills Work Team Effectiveness Business Analysis, Presentation Skills Customer, Consumer and Category Insight Commercial Orientation Proximity to Market Strategy Development, Business and Commercial Planning and Business partnering (Collaboration & Influencing) Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: RPC Bangalore Additional Locations : 2025-07-15

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for 7- 10 years experience in digital or customer marketing, or digital analytics leadership with exposure to international clients Experience in Marketing ROI measurement techniques like marketing mix model, experimentation etc. Strong functional experience across a range of marketing activities and their related platforms and technologies, such as web analytics, experimentation, CRM, analytics implementation, campaigns and media, social media etc. Must have intermediate level understanding in Power BI, SQL, R, and/or Python and various modeling techniques. Working knowledge of Adobe/Google Analytics/GTM Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decisionAbility to work with and lead large globally networked and virtual teams and able to work with multiple stakeholders E.g. delivery leads, account management, clients and operational excellence teamsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Manage strategic marketing analytics engagements across digital marketing, customer analytics & social media Manage client relationship, shape analytics roadmap, manage execution of the initiatives and deliver business outcomes Deliver projects using advanced analytics and machine learning techniques like segmentation/clustering, recommendation engines, propensity models etc. to help clients drive better business outcomes, including improved user growth and revenue, enhanced marketing ROI, increased brand equity etc. Drive thought leadership and prospect new ways of applying digital analytics to make a business impact for clients. Lead and manage multi-functional teams to help clients evolve to data-driven marketing organizations Develop deep functional & industry expertise Qualification Any Graduation

Job Description : Job Title Manager - Regional Customer Marketing About the Function: Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. About the Role This role is responsible for all brand related activities at the regional level by designing and implementing image building activities with the objective to drive sales through various marketing activities like consumer activations, brand visibility and events leading to brand awareness and top of the mind recall Typical Role Requirements Qualification: MBA Experience: 5 to 6 years experience Knowledge & skills: Marketing framework - planning, budgeting, execution, and review. - Analytical & reasoning skills - Communication & negotiation skills Leadership Band: Strategic Implementation, Operational Implementation Proximity to Business: Market Strategy Development, Business and Commercial Planning and partnering (Collaboration & Influencing) AREAS OF RESPONSIBILITY 1. Strategize and execute customer marketing initiatives and activations in coordination with brand marketing team and regional sales team. Lead the quarterly/annual planning in coordination with Marketing & Sales team within the project vertical 2. Identifying and executing brand communication options at various channels as per brand imperatives. Understand regional nuances in channels which are used in designing local programs keeping in mind brand, channel and micro channel. 3. Budget planning across various brands and ensuring seamless execution of brand plans within the budgetary framework while ensuring adherence to brand guidelines. Ensure marketing spend stays within the approved budgets at the regional level. 4. Develop visibility strategy for respective channel and oversee execution. To innovate in terms of display units, collaterals to drive visibility across the region. Should work towards standardization of processes, signage and bring about economies of scale by effective vendor management and evaluating vendors 5. Drive seamless route to consumer effectiveness by building brand imagery, creating demand through consumer winning activations, perfect outlet program and leveraging USL portfolio for effective sell-out. 6. Establish a robust measurement mechanism for customer marketing initiatives and highlight the performance at the regional Level. Monitor and evaluate performance to define actionable learning for improvement 7. Understand channels best practices in FMCG related industries and leverage it by incorporating key insights in channel programs. Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you so that you re supported to manage your wellbeing and balance your priorities from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: RPC Gurgaon Additional Locations : 2025-07-10

We are hiring for a Tier 1 Global MNC Client into FMCG Sector. Candidates working in FMCG sector needs to apply, someone who has worked as KAM for EComm or Quick commerce is much relevant for us. Role Summary This role combines quick commerce expertise with shopper-centric execution and performance marketing skills to deliver strong visibility, conversion, and campaign outcomes across platforms such as Blinkit, Zepto and Swiggy Instamart, among others . It requires deep platform knowledge, a sharp understanding of consumer purchase triggers, and the ability to translate brand strategies into compelling platform activations that drive sales and impulse conversion. Key Responsibilities Lead always-on and campaign-based media strategies across upper, mid, and lower funnel. Plan, execute and optimize paid media campaigns on Meta and Google to drive traffic, visibility and conversions on assigned quick commerce platforms. Lead platform planning and execution for Q-commerce accounts including Blinkit, Zepto, Swiggy Instamart, and more. O wn visibility and promotional calendar execution across platforms: banners, in-app placements, push notifications, and home screen features. Collaborate with creative and content teams for timely asset deployment and performance-fit adaptations. Work with sales/supply teams to ensure pricing accuracy, pack availability, and real-time fulfillment alignment. Develop launch strategies for NPDs and seasonal campaigns to drive visibility and rapid trials. Analyze campaign performance, platform reports, and competitor visibility to inform future planning. Support shopper marketing initiatives by integrating shopper insights into content and offer design. Must-Have Skills & Tools Strong understanding of Q-commerce platform algorithms, placements, and formats. Experience with platform dashboards and execution tools (e.g., Blinkit Partner Panel, Zepto Console). Ability to link shopper behavior with commercial outcomes (e.g., impulse triggers, value packs, delivery windows). Comfort working cross-functionally with creative, sales, supply chain, and analytics teams. High attention to detail, responsiveness, and ability to manage real-time changes. Proficiency in Excel, campaign trackers, and content deployment tools. Preferred Qualifications 5 to 8 years in e-commerce or shopper marketing roles within FMCG. Proficiency in full-funnel paid media strategies. Strong analytical mindset with a bias for action and experience in proving media impact on business outcomes. Prior experience managing campaigns on quick commerce platforms is essential MBA or postgraduate qualification in marketing, retail, or digital commerce preferred

Minimum qualifications: Bachelor's degree or equivalent practical experience. 11 years of experience developing relationships with customers, and working with digital media or digital marketing/advertising solutions. 5 years of experience leading, mentoring, and developing teams. Preferred qualifications: 2 years of experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders. Deep knowledge of Google s ad product offerings, sales teams, or service operations as well as the customer and competitive contexts related to the programmatic advertising space. Ability to take data and insights and distill them into meaningful and coherent presentations for leadership and stakeholders. Ability to work in a fast paced environment, while navigating ambiguity throughout the process. Excellent written and verbal communication skills with the ability to communicate complex business or technical concepts internally. About the job Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Lead a team of product specialists responsible for driving the strategy to help advertisers meet their business objectives. Set the vision, enable flawless execution, and inspire each team member to perform while helping them identify opportunities to grow and stretch. Be a coach for the team and demonstrate both expansive and reductive thinking as needed. Provide mentorship, meaningful career evaluations and facilitate professional development plans, and invest in your own product and market expertise in the constantly changing media landscape. Drive a dual focus on fostering a customer-centric culture by pivoting all solutions around customer/marketing objectives, building commercial muscle within the team to help deliver revenue through either bespoke or scaled work.