About the Opportunity Job Type: Permanent Application Deadline: 20 January 2026 Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. About your team Customer expectations are growing all the time. Client Services make sure these are met. They provide invaluable support to clients and colleagues – building strong and trusting relationships with both. About your role A vital source of first-line support, you’ll help our clients manage their investments and save for the futures they want, mostly through responding to their queries from incoming correspondence. You’ll learn and grow every day – gaining the skills and knowledge you need to: • Handle and resolve a wide range of queries from an equally wide range of clients – and colleagues too • process requests and manage or escalate any complaints • Make every letter and email a positive and helpful experience • Explain our products and services, while making sure our clients can get the best out of our tools • Quickly and efficiently escalate risk, potential fraud, or vulnerable customer situations, ensuring escalation to the appropriate person • Take ownership of every customer interaction to ensure issues and enquiries are resolved to the satisfaction of the customer and the business • Ensure performance is in line with agreed goals and targets, such as maintaining quality standards, resolving the query correctly on the initial interaction About you Eager to grow your knowledge and your career, you’ll fit right in. You’ll succeed because you: • Have solid experience in a customer service environment – ideally finance-related • As you will mostly be handling incoming correspondence queries, you will have excellent writing skills and be able to create clear and accurate responses • Enjoy engaging with people • Have excellent problem-solving skills and a good attention to detail • Be a proactive and positive team player with a desire to improve knowledge across the department • Take personal ownership of your own development, using dedicated personal development time effectively • Have the resilience to deal with challenging situations • Have the flexibility to support other teams based on the business needs Mandatory Requirement As a firm supporting activities linked to Fidelity’s UK-regulated business, FIL India applies high internal standards to ensure that our employees achieve and maintain the minimum competency as determined by us to discharge their responsibilities. Therefore, your continuity in this role depends upon achieving the required competency within 48 months from your official joining date. The criteria are to pass a specific exam, complete mandatory training as assigned, and continuously display the desired behaviours and skills expected from the role holder. The company will provide reasonable support in the achievement of the qualification. You are encouraged to discuss this with the hiring manager for additional details. Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. Or, if you’re feeling inspired, start your journey with us right now.

About the Opportunity Job Type: Permanent Application Deadline: 31 January 2026 Job Description Title: CFO Portfolio Architect Department: Enterprise Architecture Location: Gurugram, India Reports to: Head of CE Architecture Level: Up to 7 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Technology team and feel like you are part of something bigger. About your team With Fidelity’s refreshed business and technology strategies in place with renewed purpose and vision, Enterprise Architecture is well placed to serve the needs of our clients by aligning business, technology, and data objectives to define a systems landscape capable of achieving our business goals. Enterprise Architecture set standards, principles and guidance that prioritises resilient, adaptable, and cost-effective architecture to ensure we can facilitate continuing business change and regulation. Architecture are on a transitional journey to ensure we are more architectural led in making the right decisions towards a simplified and streamlined technology estate. The pace of change across our industry as well as Technology is ever increasing. Fidelity continues to invest in modernising its Technology estate, alongside evolving our operations and ways of working. The Enterprise Architecture team have the important role to serve the needs of Fidelity by enabling the Business, Technology and Data strategies to flourish in order to realise targeted business opportunities and value. Enterprise Architecture operates across portfolio delivery and enterprise domains, ensuring there is the right balance between what is sensible for the enterprise as well as meeting programme specific needs. About your role As the Portfolio Architect for the Chief Financial Officer (CFO) lines of business (including Finance, Procurement, and Treasury), you will provide leadership and Enterprise Architecture services to stakeholders to direct technology investment and transformation, from an architecture perspective, ensuring CFO initiatives are delivered in line with the business, technology and data strategies. This includes working with senior business stakeholders to understand and develop their long-term vision, planning a target state architecture strategy and roadmaps that deliver on business and technology objectives, and providing technology leadership and guidance to support realisation of the strategy. In this role you will: Architect - Know your estate in terms of business and technical capabilities, applications and data assets. Collaborate with business leaders and stakeholders to understand business needs, objectives and challenges, defining and agreeing the technology architecture vision, goals, target state architecture, and roadmap of initiatives that guides technology investment for the evolution of the application portfolio from current to future state. Lead & Communicate - Be an advisor to business and technology leaders on CFO architecture and strategy, managing these relationships to achieve consensus and agreement to the vision and roadmap. Act as a senior leader across functions, proactively communicating decisions, roadmaps and insight to technology and business colleagues. Deliver - Lead the design and support the implementation of scalable, reliable, adaptable, and secure enterprise-wide systems and applications, considering both business and technology aspects. Translate high level business architecture into technology architectures that align to global strategies, simplify the existing architecture, deliver cost saving opportunities and, where appropriate, reusable services - ensuring that architectural governance and standards are maintained. Innovate - Stay up to date with industry trends and emerging technologies, driving innovation within the organisation. About you You are an experienced architect or have relevant technical leadership experience that will enable you to lead the formation of architecture visions and strategies that directs and optimises technology investment to realise business and technology objectives. You have strong knowledge and experience in the finance business domain to act as a trusted advisor to business stakeholders. You have good negotiation and communication skills with the ability to work collaboratively and effectively with senior leaders across Fidelity, and you can convey complex abstract technical concepts in business relevant, non-technical terms. You are up to date on architecture principles and technologies to provide expert guidance and thought leadership. Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

About the Opportunity Job Type: Fixed Term Contractor Contract duration : 8 months. Application Deadline: 27 January 2026 Title: Associate - Retirements - GPS Delivery Department: GPS Delivery - SIPP Benefits Location: Bangalore Reports To: Team Lead/Assistant Manager Level: Grade 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Retirements - GPS Delivery team and feel like you’re part of something bigger. About your team Retirements - GPS Delivery team supports and maintains pension administration services for a wide range of corporate/retail clients. The nature of the service provided includes full support to pension scheme members at all stages of the administration life cycle through to specialist support to trustees and members for specific task delivery. GPS Retirements teams is AA rated process that handles Disinvestment requests and producing Retirement Projections for Workplace Investing/ Retail members and Financial Advisers. Retirements - GPS Delivery team is responsible to process few key critical tasks : Processing retirement disinvestments requests received from members/ trustees. Issuing both regulatory and non-regulatory packs to customers nearing retirement age. Conducting complex calculations, including Protected Tax-Free Cash (PTFC) and other tax-related computations essential to the retirement process. Setting up of SIPP Pension Accounts following transfer of drawdown assets. Facilitating the setup of Annuities outside FIL or within Fidelity, such as Guaranteed Lifetime Income for SIPP FAS clients. Monitoring web journeys and managing exception handling to ensure seamless customer experience. Performing reconciliation and generating control reports to uphold operational integrity. Addressing mailbox queries, audit requests, and issuing manual payment forms and letters. Recording benefit crystallisation events, RTI tax submissions, and reporting tax charges and reportable events to HMRC. About your role The role involves ensuring client instructions are dealt accurately and in timely manner. The individual is required to liaise with various teams across location to ensure priority work is completed on time and any potential issues are escalated in a timely manner to the TL/AM. Along with managing the daily work, the individual would also be required to pick up additional tasks and responsibilities efficiently including projects and SSE’s. The individual should demonstrate a high level of commitment to customer service improvement and also showcase Fidelity values. About you Ensure that work allocated to you is completed in an accurate and timely manner. Assist the teams to meet the agreed SLA by timely allocation of work to the team members. Updating member records in accordance with written procedures and direction given by your supervisor. Issue routine correspondence using standard templates to the member ensuring that all legal and compliance requirements have been satisfied. Ensure that Quality and Productivity standards are adhered to. Liaise with internal departments to ensure priority work gets completed in time. Handle mailbox, escalation log and other queries. Identify and raise process improvement ideas and customer experience improvement ideas through various programmes. Maintain compliance with confidentiality in handling client sensitive information. Handle additional admin and process related responsibilities efficiently and proactively. Escalate any potential issue in a timely manner and keep TL/AM abreast of the situation. Experience and Qualifications Required Understanding of mutual funds and other financial products offered in UK financial services market. Candidate must possess good communication skills, customer centric approach & working well as a team player. Strong knowledge of MS Excel, handling mailboxes using Outlook, PowerPoint . Any experience of working in client services teams and interacting will clients through email/phone calls & prior knowledge of pensions process would be an added advantage. Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

About the Opportunity Job Type: Permanent Application Deadline: 31 March 2026 Job Description Title Senior Technical Manager - Enterprise Network Engineering Department Enterprise Network & Multimedia Services Location UK, India, Dalian Reports To TECHNICAL ASSOCIATE DIRECTOR - ENTERPRISE NETWORK & MULTIMEDIA Level Grade 6 Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future. Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first. The position is part of the Enterprise Network & Multimedia Services (ENS) group within the Enterprise Infrastructure Services (EIS) division. EIS delivers secure, reliable, and globally accessible IT infrastructure across both on?premises and cloud environments to support Fidelity's applications, digital services, and dynamic working models. ENS plays a critical role in delivering secure, scalable, and innovative network solutions that power global enterprise operations. We are a global team of 70+ professionals across the UK, Europe, India, and APAC. Historically organized by functions such as Operations, Delivery, and Engineering, ENS has evolved to embrace modern cloud technologies and Infrastructure?as?Code. To strengthen accountability, agility, and technical excellence, we are transitioning to an accountability?based structure effective Q1 2026. Under this model, the team will be organized into seven technical service groups, each led by a manager who serves as both a people leader and the accountable owner for their services. These groups include Network Engineering (this role is the leader of this group), Core Network, Network Security, Traffic Gateway, End User Connectivity, Multimedia, and Common Services. ENS is responsible for delivering consistent, secure, and compliant network and multimedia capabilities across the enterprise. Our services span a broad range of critical infrastructure, including SD?WAN, campus and data center networking, firewalls, proxy, internet/extranet connectivity, and meeting collaboration solutions. The team is currently driving major technology transformations, including migrating from on?premises infrastructure to cloud?based solutions and implementing advanced network segmentation to align with the Digital Operational Resilience Act (DORA). These initiatives strengthen security, resilience, and agility in a rapidly evolving technology landscape. Within ENS, the Network Engineering team serves as a senior technical authority, responsible for defining technical standards, shaping architecture, and driving complex solution design across multiple product groups. The team focuses on governance and innovation, including evaluating emerging technologies and ensuring consistent implementation of best practices. Comprising approximately 6 -12 highly experienced professionals, Network Engineering works closely with both internal and external stakeholders. This includes collaboration with Enterprise Architecture, IT Security, Business Application Support, and Technology Resilience teams, as well as ENS product groups and product owners. Together, the team ensures that ENS solutions are robust, compliant, and aligned with enterprise-wide architecture and regulatory standards. In addition to technical governance, this role requires strong collaboration and stakeholder engagement. You will work closely with Enterprise Architecture, IT Security, Business Application Support, and Technology Resilience teams, as well as ENS Product Groups and product owners, to deliver integrated solutions that align with enterprise?wide architecture and compliance frameworks. You will also contribute to ENS product roadmaps, ensuring technical direction, investment priorities, and operational readiness are coherently planned and delivered. As a senior technical manager, you are expected to bring extensive experience in enterprise network architecture and engineering, with a proven record of leading large-scale, multi-domain migrations and delivering complex transformation programs in highly regulated environments, ideally within financial services. The role expects the ability to interpret business requirements and translate them into actionable architectures, processes, and technical designs. This includes shaping both high-level and low-level designs, establishing standards and models across the full design-to-deployment lifecycle, and ensuring that solutions balance functionality with resilience, security, and operational efficiency. Comfort with evaluating new technologies and turning business problems into measurable, outcome-driven engineering solutions is essential. You are expected to demonstrate deep technical expertise across enterprise networking domains, including routing, switching, data center fabrics, load balancing, network security, Zero Trust, identity-based segmentation, observability, and automation-driven operations. Strong knowledge of cloud networking, AI-assisted operations, DevOps-aligned engineering practices, and regulatory frameworks such as the Digital Operational Resilience Act (DORA) is required. The role further expects proven leadership in coaching engineers, running architecture and design authority forums, managing vendors, and handling senior-level technical escalations. Professional certifications such as CCIE or CCNP, PCNSE, CISSP, TOGAF, or cloud certifications from AWS or Azure are highly desirable. Your key responsibilities include: Technical Leadership and Governance Define ENS-level technical standards, reference models, and reusable patterns across campus, core/data center, cloud, and multimedia environments, ensuring alignment with resilience, security, compliance, and observability requirements. Lead the Design Review and Design Authority process, serving as final approver for complex designs and co-approving routine designs with Enterprise Architecture and Product Groups. Maintain governance across the full design lifecycle, including decision logs and quality gates for high-level and low-level designs, testing, telemetry, and rollback planning. Drive multi-domain solution design for cross-product initiatives such as DORA compliance and segmentation models, while guiding Product Groups toward product-specific solutions. Evaluate and adopt emerging technologies in AI, cloud networking, automation, and DevOps, converting proof-of-concept outcomes into reference architectures and implementation blueprints. Act as senior escalation point for major incidents and participate in ENS global management on-call rotation to provide incident support and executive-level communication. Contribute to ENS product line roadmap planning, ensuring technical direction aligns with enterprise strategy and compliance obligations. Cross-Team Collaboration Collaborate with Enterprise Architecture to align technical designs with enterprise-level strategy and long-term roadmaps. Work with Product Groups to support domain-specific designs, provide architectural guidance, and ensure consistent technical alignment across ENS services. Partner with security, resilience, and infrastructure teams to ensure solutions meet non-functional requirements, including security, compliance, observability, and operational readiness. Facilitate joint design reviews and maintain a collaborative culture across ENS teams, ensuring clear communication and shared ownership of outcomes. People Management Manage work allocation, backlog planning, and delivery cadence for the Network Engineering team, ensuring predictable execution and high-quality outcomes. Build team capability through structured skills development and hands-on technical upskilling, leveraging external professional services expertise where appropriate. Design and maintain an ENS-level technical learning and certification plan, covering core networking, security, cloud networking, automation, observability, and compliance domains, with clear proficiency matrices and progression pathways. Coach and develop team members through regular 1:1s, mentoring, and targeted stretch assignments identify and nurture high-potential employees to take on broader Network Engineering responsibilities and leadership opportunities. Serve as the senior technical authority for severe escalations, lead incident post?mortems, and ensure lessons learned are embedded into standards, designs, and roadmaps? Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

About the Opportunity Job Type: Permanent Application Deadline: 30 January 2026 Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. About your team Customer expectations are growing all the time. Client Services make sure these are met. They provide invaluable support to clients and colleagues – building strong and trusting relationships with both. About your role A vital source of first-line support, you’ll help our clients manage their investments and save for the futures they want, mostly through responding to their queries from incoming correspondence. You’ll learn and grow every day – gaining the skills and knowledge you need to: • Handle and resolve a wide range of queries from an equally wide range of clients – and colleagues too • process requests and manage or escalate any complaints • Make every letter and email a positive and helpful experience • Explain our products and services, while making sure our clients can get the best out of our tools • Quickly and efficiently escalate risk, potential fraud, or vulnerable customer situations, ensuring escalation to the appropriate person • Take ownership of every customer interaction to ensure issues and enquiries are resolved to the satisfaction of the customer and the business • Ensure performance is in line with agreed goals and targets, such as maintaining quality standards, resolving the query correctly on the initial interaction About you Eager to grow your knowledge and your career, you’ll fit right in. You’ll succeed because you: • Have solid experience in a customer service environment – ideally finance-related • As you will mostly be handling incoming correspondence queries, you will have excellent writing skills and be able to create clear and accurate responses • Enjoy engaging with people • Have excellent problem-solving skills and a good attention to detail • Be a proactive and positive team player with a desire to improve knowledge across the department • Take personal ownership of your own development, using dedicated personal development time effectively • Have the resilience to deal with challenging situations • Have the flexibility to support other teams based on the business needs Mandatory Requirement As a firm supporting activities linked to Fidelity’s UK-regulated business, FIL India applies high internal standards to ensure that our employees achieve and maintain the minimum competency as determined by us to discharge their responsibilities. Therefore, your continuity in this role depends upon achieving the required competency within 48 months from your official joining date. The criteria are to pass a specific exam, complete mandatory training as assigned, and continuously display the desired behaviours and skills expected from the role holder. The company will provide reasonable support in the achievement of the qualification. You are encouraged to discuss this with the hiring manager for additional details. Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. Or, if you’re feeling inspired, start your journey with us right now.

Key Responsibilities Produce fixed income performance attribution analysis for investment and distribution teams Perform independent verification of fixed income attribution reports Provide value-added analytical commentary and insights to front-office stakeholders Ensure all reports and deliverables are completed within internal and external deadlines Investigate and resolve ad-hoc analytical queries in a timely and accurate manner Prepare data and analysis for Quarterly Fund Reports Maintain and support existing MS Excel and VBA-based reporting templates Support technology enhancements and process improvements within the analytics function Participate in projects, system enhancements, and testing activities as required Maintain high standards of accuracy, attention to detail, and data integrity

Key Responsibilities Complete allocated work accurately and within agreed service level agreements Support workload allocation to help the team meet productivity and quality targets Update member records in line with documented procedures and supervisory guidance Issue routine member correspondence using approved templates, ensuring legal and compliance requirements are met Adhere to defined quality, productivity, and operational control standards Liaise with internal teams to ensure timely completion of priority items Manage shared mailboxes, escalation logs, and operational queries Identify and raise process improvement and customer experience enhancement ideas Maintain strict confidentiality when handling sensitive client information Handle additional administrative and process-related tasks proactively Escalate potential issues promptly and keep Team Leads or Assistant Managers informed

Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Worked on Essbase Calc Manager functions, rules, and formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support to resolve issues and implement enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS application (good to have) Flexibility to work UK timings as required Delivery Prioritizing requirements in the pipeline with stakeholders Performing requirements analysis and walkthroughs with the development team Resolving configuration issues and suggesting workarounds Conducting meetings and presentations to share ideas, status updates, and challenges Documenting and communicating results effectively Ensuring solutions meet business needs and requirements Performing smoke testing when required

Key responsibilities Provide user support and resolve issues for GC-owned technology platforms. Collaborate with Product Owners, Vendors, and internal technology teams to address requirements and updates. Implement system changes, perform UAT for vendor and technology updates, and conduct system health checks. Manage access provisioning with focus on system and license utilization. Engage with stakeholders to offer guidance and system support. Contribute to other GC systems managed by the Functional Admin team. Deliver governance, oversight, and execution of functional administration tasks.

Gain a detailed understanding of processes and Fidelity's products and services. Conduct trainings, drive initiatives, and participate in projects. Maintain team MI, perform quality checks, and keep accurate records. Process work items within agreed service levels with high accuracy. Take ownership of individual issues and ensure timely resolution to customer satisfaction. Complete assigned projects, including testing prior to system changes. Liaise with other departments across sites to ensure smooth operations. Gain regulatory knowledge and maintain awareness of updated procedures. Train team members on critical tasks and independently review/update process documents. Drive innovation and process improvements within the team.

Key Responsibilities Data Validation & Quality Control Perform daily checks on fixed income instruments including duration, spreads, positions, and valuations. Validate attribution data and benchmark data for consistency with internal systems. Identify and resolve data anomalies, breaks, and mismatches across multiple sources. Attribution Process Support Ensure accurate mapping of securities, sectors, and risk factors used in attribution models. Support attribution calculations by verifying input data integrity. Collaborate with performance analysts to address data-related issues impacting attribution results. Reconciliation & Issue Resolution Reconcile portfolio holdings and benchmark data against custodian and internal records. Investigate and document root causes of data discrepancies. Liaise with operations, data management, and technology teams to implement corrective actions. Controls & Governance Maintain and enhance data quality control frameworks. Document processes and contribute to continuous improvement initiatives. Ensure compliance with internal policies and regulatory requirements. Stakeholder Communication & Project Delivery Provide timely updates on data issues and resolution progress. Contribute to organizational change programmes, including onboarding funds to attribution systems.

Define and govern enterprise-wide orchestration and automation strategy aligned with business objectives. Lead the Enterprise Process Orchestration & Automation Design Authority, ensuring adherence to standards, patterns, and compliance requirements. Ensure seamless integration of business processes across systems and automate repetitive tasks for efficiency. Leverage platforms such as Camunda, Microsoft Power Platform, Blue Prism, and others to deliver robust automation solutions. Drive platform strategy, standards, and reusable frameworks for consistent delivery. Run enablement programs to build capability across business units and foster adoption of orchestration and automation practices. Collaborate in a federated model, balancing central governance with domain agility to deliver scalable and secure solutions. Lead, manage, and mentor a team of enterprise process lead developers, developers, and specialists. Drive continuous improvement and innovation in process orchestration and automation practices, including AI adoption.

Key Responsibilities Lead annual controls testing, assurance planning, and execution across assigned business areas Perform independent testing to assess design adequacy and operating effectiveness of internal controls Support special projects and ad-hoc assurance reviews based on business and regulatory requirements Conduct end-to-end walkthroughs and ensure testing outcomes are clearly documented with robust evidence Evaluate policies, procedures, processes, and controls while maintaining professional independence Identify control gaps, assess risk impact, and agree remediation actions with business stakeholders Define and manage controls testing schedules, track progress, and ensure timely completion Present testing objectives, scope, findings, and risk impacts to senior management and governance forums Provide value-added control reporting to regional committees, risk forums, and senior leadership Perform issue read-across to drive standardisation and consistency in testing approaches and outputs Support business areas in preparation for internal and external audits Proactively challenge existing practices and recommend solutions that support strong customer outcomes Identify training needs and lead risk and control awareness sessions across the business

Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Experience with Essbase Calc Manager rules/formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on latest Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support for issue resolution and enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS application (good to have) Flexibility to work UK timings if required Delivery Prioritization of requirements in pipeline with stakeholders Performing requirement analysis and walkthroughs with the development team Resolving configuration issues and suggesting workarounds Conducting meetings and presentations to share updates and challenges Documenting and communicating results effectively Ensuring solutions meet business needs Performing smoke testing when required

Key Responsibilities Perform daily data validation checks on fixed income instruments including duration, spreads, positions, valuations, and transactions Validate benchmark data and ensure consistency across internal and external systems Identify, investigate, and resolve data anomalies, breaks, and mismatches across multiple data sources Ensure accurate mapping of securities, sectors, and risk factors used in attribution models Manage and support applications providing attribution services Verify integrity of input data supporting attribution calculations Reconcile portfolio holdings and benchmark data against custodian and internal records Document root causes of discrepancies and coordinate corrective actions with operations, data management, and technology teams Maintain and enhance data quality control frameworks and governance processes Ensure compliance with internal policies, controls, and regulatory requirements Provide timely updates to stakeholders on data issues and resolution progress Collaborate with portfolio managers, risk teams, and performance analysts to ensure attribution accuracy Contribute to organisational change initiatives, including onboarding funds onto attribution platforms

Key Responsibilities: Development & Implementation Design and develop BPMN and DMN models using Camunda 7 Implement script tasks, REST API integrations, and inline scripting within Camunda workflows Collaborate with business analysts and process owners to translate requirements into executable models Participate in end-to-end project delivery from design through deployment Support migration of legacy automation components to Camunda Troubleshoot and optimize existing Camunda implementations

Key Responsibilities HRIS & Talent Systems Management Act as the primary point of contact and subject matter expert for talent management systems (e.g., Workday HCM, SuccessFactors, Cornerstone, Oracle HCM). Manage system configuration, maintenance, upgrades, and enhancements to ensure optimal functionality and compliance. Oversee integrations between HRIS, payroll, recruiting, learning, and performance management systems. Monitor system performance, troubleshoot issues, and coordinate resolution with vendors and IT teams. Talent Process Enablement Partner with HR Business Partners and functional leads to translate talent strategy into system configurations and workflows. Support recruitment, onboarding, performance management, learning, succession planning, and career development processes within HRIS. Develop reports, dashboards, and analytics to provide actionable insights for leadership. Project & Change Management Lead HRIS projects and system implementations/enhancements, ensuring timely delivery and minimal disruption to business operations. Conduct impact analysis, gather requirements, write functional specifications, and coordinate with technical teams. Drive user adoption through training, documentation, and communication. Continuously assess HR technology trends and recommend innovative solutions to enhance HR operations. Data Governance & Compliance Ensure data integrity, security, and privacy in accordance with company policies and regulatory requirements. Conduct regular audits, reconciliations, and validation of HR data. Maintain governance standards for system configuration, workflows, and reporting. Stakeholder Management & Leadership Collaborate with HR leaders, IT, and external vendors to align system capabilities with business objectives. Provide guidance and support to HR teams on system functionality, best practices, and process improvements. Mentor and develop junior HRIS analysts or specialists as part of team leadership responsibilities.

Key Responsibilities Design, develop, and maintain scalable data pipelines and architectures for data ingestion, integration, and analytics. Take end-to-end ownership and accountability for technical delivery of data solutions. Lead and mentor senior and junior engineers, providing technical guidance and oversight. Collaborate with enterprise architects, business analysts, and stakeholders to gather requirements, validate designs, and communicate delivery progress. Drive technical innovation to improve code reusability, quality, and overall developer productivity. Introduce and implement modern data engineering practices and emerging technologies.

Key Responsibilities: Application Support & BAU Tasks Perform application BAU tasks including system monitoring, incident resolution, changes, and user assistance Troubleshoot and resolve production issues in a timely manner Development & Delivery Participate in application delivery and enhancement for new business requirements Produce technical deliverables such as technical design, coding, unit testing, and documentation Deliver high-quality development work that meets business requirements ETL & Data Management Design, develop, and maintain ETL processes to support data analytics and BI initiatives Monitor and optimize ETL processes for efficiency and reliability Work with relational databases (Oracle) and cloud-based data integration solutions (AWS Kettle/SnapLogic) Ensure data quality, integration, and adherence to best practices in data warehousing (Snowflake) Cloud & DevOps Hands-on experience with AWS services including S3, Lambda, API Gateway, EC2, CloudFront, Route53, Terraform Apply cloud-first principles in design and delivery of data solutions Work in Agile teams, incorporating DevOps practices where applicable Data Visualization Develop reports and dashboards using OBIEE, Power BI, or equivalent tools to enable business insights Stakeholder Collaboration Interact intensively with business and technology teams to understand requirements and deliver solutions Collaborate across global virtual teams effectively Excellent communication skills in English; proficiency in Mandarin is a plus

Key Responsibilities Act as the strategic product owner and primary point of contact for HRSD and IRM modules within the ServiceNow platform Define and own the product vision, strategy, and roadmap aligned with enterprise objectives and platform governance Partner with HR, Risk, Compliance, and Technology leaders to translate business needs into scalable platform capabilities Continuously assess business value, adoption, and enhancement opportunities across HR and Risk modules Provide Business As Usual (BAU) support during UK and India business hours, including 24x7 on-call and weekend support on a rota basis Product Strategy & Vision Define and own the strategic roadmap for HRSD and IRM aligned to the enterprise digital strategy Act as a trusted advisor to HR, Risk, and Compliance leadership on ServiceNow-enabled transformation Identify opportunities to improve employee and risk management journeys through automation, AI, and analytics Ensure platform scalability, regulatory compliance, and alignment with ServiceNow best practices and governance frameworks Leadership & Stakeholder Management Engage senior business stakeholders to define and prioritise value-driven initiatives Lead cross-functional collaboration across HR, Risk, Compliance, and Technology teams Present business cases, release outcomes, and strategic updates to executive steering committees Foster a culture of collaboration, innovation, and continuous improvement within the ServiceNow Centre of Excellence Backlog Ownership & Delivery Governance Own and manage HRSD and IRM product backlogs with prioritisation based on value, compliance, and technical readiness Translate strategic initiatives into detailed user stories with clear acceptance criteria Work closely with architects, solution leads, and developers to deliver high-quality, scalable solutions Ensure end-to-end data quality, process alignment, and adherence to security and compliance standards Process Optimisation & Value Realisation Drive process standardisation and automation across HR case management, lifecycle events, policy management, and risk workflows Measure and report on business value, adoption metrics, and continuous improvement outcomes Benchmark platform usage against industry best practices and ServiceNow roadmap capabilities Lead periodic platform reviews to ensure optimal utilisation and return on investment