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99 Job openings at Whatfix
About Whatfix

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.

HR Business Partner - HR2

Bengaluru

4 - 7 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. What you ll get to do You are an Independent Contributor and a self-starter, involve oneself and tactically drive all business partnering areas for the function(s) you support. Demonstrate a strong understanding of Business you will support along with their priorities, culture, and challenges. You are someone who drives the execution of strategic projects and derives insights for potential strategic projects. Segment employees into cohorts based on tenure, talent, or team. Conduct focused discussions to gather feedback. Analyze and address common themes with tailored action plans Incorporate insights from both offline employee pulse surveys and platform data to understand employee sentiment and identify areas for improvement. Conduct employee exit interviews to gather information about reasons for resignation, explore retention strategies, and document these insights to inform attrition tracking and prevention efforts Utilize MIS, data reporting, and visualization to extract meaningful insights that inform strategic decision-making for business leaders. Ensure data accuracy across systems and regularly review reports to maintain reliability. Collaborate with employees to facilitate their understanding of the PMS process and career development, ensuring alignment with the Whatfix Program Calendar. Additionally, you will partner with HRBPs to design and implement HR initiatives that support business objectives, focusing on talent management, organizational development, employee engagement etc. Lead and support initiatives to cultivate a healthy, collaborative, and supportive work environment for the Business Unit. Organize and implement team-building activities to strengthen team cohesion, collaboration, and morale. Own the recognition and reward process end to end, including nominations till RR events, to acknowledge employee achievements and contributions Ensure consistent implementation of HR policies and procedures according to legal requirements and organizational guidelines. Adherence to policies, procedures, and legal requirements while handling grievances and concerns. Promote ethical behavior and professional conduct among all employees. Stay informed about global compliance, legal, and benefits requirements to maintain a compliant and ethical workplace Collaborate with managers to address employee relations issues, including conflict resolution, disciplinary actions, and grievance handling What you should have Solid experience in a fast-paced, high-growth technology company Strong research skills, Self-directed and proactive, should be able to handle ambiguity Able to handle confidential sensitive information with discretion Model the behaviours of a true team player and be a guardian of the Whatfix culture Perks Benefits (India) Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer programs

Territory Sales Leader- Middle East & Africa

Bengaluru

4 - 7 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

Who Are We Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions Job Summary: The position requires a self-starter with strong industry/thought leadership experience, a keen attention to detail and good track record of influencing stakeholders. This role has regular interaction with senior leadership and stakeholders across Whatfix and requires strong verbal and written communication skills. Looking for exceptionally talented and motivated individuals to help us build the world s best software at scale for thousands of clients. Youll be teaming up with engineers, product managers, and salespeople from a diverse set of backgrounds who are challenging every assumption about software development. We are looking for a Territory Sales Leader for managing the Middle East and Africa New Business with proven leadership skills, a successful sales track record, and a solid business acumen to join our Global Sales Organization. The position will play a key role in leading a team of Account Executives, coaching/training and assisting them in creating a funnel. Purpose of the Job: Coach, mentor and motivate your team of Account Executives on the sales process and quota achievement while being hands-on as well. Consistently monitoring the sales activity of the team and tracking the results. Conducting weekly forecasting meetings and coaching on strategies to create pipeline and drive closures. Establish account relationships with key decision-makers when necessary to drive deals forward. Reporting on sales activity, productivity and forecasting to senior sales management. Own and achieve sales targets for new business sales in Middle East and Africa along with the Mid-market SMB segment in EMEA. Build and maintain strong, long-lasting customer relationships. Be strategic and bring ideas to the table on how Whatfix can add more GTM to the existing mix, electronic surveys, etc. Person Specification: 8+ years of software sales experience in an individual contributor role, including 2+ years of sales team management experience. Strong people manager with a proven record of sales success in a similar B2B/business software application environment and have sold globally/MEA. Experience in the Middle East market working with large enterprises (direct) and partners / regional distributors sales. Experience selling into the African market is a plus Understanding of Enterprise SMB sales in EMEA Industry/Process understanding of Retail, BFSI, Real Estate, Energy etc Tech stack understanding of large ERP, Microsoft and/or any SaaS applications in CLM, Procurement, Finance, CRM, HCM, etc. Manage the entire revenue for MEA with the help of a team. Ability to be a Player coach to start with and scale to a full time coach Successful track record of consistently hitting quota in a high-volume Enterprise sales Environment. Experience managing and executing in a pre-defined sales model. Experience with a CRM solution (like Salesforce.com) and other Sales stack tools like Outreach, Gong/Chorus, etc. Strong presentation/demonstration skills, communication, and written skills. Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Open to work in UK Shifts (1.30 PM to 10.30 PM IST). Active travels to conduct face to face meetings with clients Note: At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Field Marketing Specialist

Bengaluru

3 - 5 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About the role: This role largely focuses on handling our events in the EMEA market across industries and segments. You will be primarily collaborating with the field marketing team, creating strategies on how to scale our virtual and physical events across specific business verticals, and executing the events end-to-end. You will be working with your counterparts to handle events conducted across various capacities across the states and also the growth team who runs various campaigns and experiments on demand generation. If you are a motivated, self-starter who is creative, pragmatic, and passionate about marketing and believes in ownership of your work, then you will fit amazingly well with the team. What youll get to do Collaborate with sales and marketing teams to develop event strategies for online marketing events (webinars, third-party virtual conferences, round-table, lunch learns, Whatfix hosted events, etc.) Deliver end-to-end project management and seamless event operations including contract negotiation, manage vendor/partner relationships, development/management of all project plans and timelines, all with the goal of demand gen, lead capture, and sales targets/revenue in mind. Identifying relevant events to sponsor, managing budgets, internal/external stakeholders, coordination with email marketing, ads, and creative design team, engagement activities for the event, swag management, and other event logistics. Collaborate with the Business Development Representatives (BDRs) on identifying sources for quality leads, and converting them into sales opportunities. Collaborate with the Marketing Automation team to assess the various leads, segregating them according to their engagement, to run nurture campaigns. Create a measurement criteria and manage a feedback loop with cross-functional teams to continually measure program effectiveness. Good to have knowledge on CRM-Salesforce, Marketing Automation (Pardot, Marketo), Adobe, Microsoft Office/Mac/Google Skills and generally strong presentation skills (including strong written and verbal communication skills) What you should have Must-Have: 3-5 years of event/field marketing, management, operations, and demand generation experience (preferably in High tech and/or SaaS) managing various-sized programs and budgets 3-5 years working with cross-functional teams or stakeholders Experience in handling end-to-end Events (experience with Field Events is a bonus) Extensive Project and Campaign management expertise Cultivate strong relationships with key internal and external partners and display excellent communication skills with all stakeholders Exposure to North American/UK/EU SaaS ecosystem and B2B marketing in mature Enterprise application markets Good-to-have: Event strategy experience from program goals to show management A strong handle on working with budgets, event contracts, expenses accounts payable Ability to multitask, delegate work across virtual teams, and take the lead on several events simultaneously Experience from both corporate and event agency (especially with event management and execution) CRM-Salesforce, Marketing Automation (Pardot, Marketo), Adobe, Microsoft Office/Mac/Google Skills and generally strong presentation skills (including strong written and verbal communication skills) Perks Benefits (India) Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Please Note: At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

Senior/Product Marketing Manager (M - 5325)

Bengaluru

6 - 8 years

INR 20.0 - 23.0 Lacs P.A.

Work from Office

Full Time

Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Be one of the key Leaders in this awesome journey of building a billion-dollar company! What will you get to do To be successful in this role, you will need to have hands-on experience of devising and executing winner go-to-market strategies and a hustling mindset to learn and execute quickly. In this role you will work closely with product marketing leadership, solution consultants, product managers and sales teams on driving our go-to-market strategies for a defined industry vertical. Key work areas: Conduct in-depth research on market trends and customer needs to develop industry-specific playbooks, pitch decks, case studies, and one-pagers, tailored to vertical-specific use cases Analyze industry software ecosystems to identify ideal use cases for Whatfix solutions and craft targeted strategies. Train sales teams to effectively communicate Whatfix s value proposition to key personas within target verticals. Collaborate with integrated marketing team to execute campaigns and strategies for demand generation and pipeline acceleration. Partner with field marketing to drive and support industry-focused events, both sponsored and non-sponsored Build credibility by highlighting customer success stories, collecting feedback, and leveraging testimonials to inform messaging and strategies. Partner with PR to position Whatfix as a thought leader through industry-specific blogs, press releases, and analyst engagements. Define and track overall KPIs for vertical-specific campaigns including customer acquisition rates, revenue impact, and pipeline growth. Continuously optimize industry-specific go-to-market strategies based on performance data, feedback, and evolving market dynamics. Our ideal Product Marketing Manager has: Owner mentality and an entrepreneurial drive High attention to detail and ability to manage multiple, competing priorities simultaneously Self-starter with a bias for action; can make things happen in a fast-paced, dynamic environment Story-teller with capability to engage the audience and keen observer of market trends who likes to asks questions Curious to dig deep into industry, product and market trends and analyze the metrics and numbers MBA degree with 8+ years of experience 5+ years of experience in B2B SaaS organizations with a global customer base or in content/brand marketing #LI-Onsite Perks Benefits (India): Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Account Executive, GTM Labs

Bengaluru

2 - 10 years

INR 22.5 - 25.0 Lacs P.A.

Work from Office

Full Time

Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions About GTM Labs @ Whatfix: GTM Labs is a high-growth, startup-like function within Whatfix, responsible for building, testing, and scaling the go-to-market (GTM) strategy for new products and feature innovations. This function operates as an entrepreneurial venture inside Whatfix, taking ownership of sales, demand generation, and market validation from the earliest product stages. About the Role: We are looking for a Founding Enterprise Account Executive to own the end-to-end GTM motion for new products and feature innovations. This role is designed for individuals who thrive in an entrepreneurial environment, wearing multiple hats across demand generation, sales, and customer success. The ideal candidate is a former entrepreneur, founder, or early-stage sales leader who understands how to sell new, untested solutions and has experience closing enterprise deals in the US market. Key Responsibilities: End-to-End GTM Ownership: Drive the full sales cycle from demand generation to closing for new Whatfix products and productized features. Market Validation Positioning: Identify customer pain points, refine messaging, and validate product-market fit through outbound prospecting and customer conversations. Outbound Sales Demand Gen: Identify and engage ideal customer personas, conduct outreach, and generate pipeline with minimal marketing support. Collaboration with Product Marketing: Partner with PMs, PMMs, and other teams to shape product roadmaps, positioning, and enablement materials. Enterprise Selling: Navigate complex sales cycles, build executive relationships, and close deals in the US market. Iterate Scale: Develop repeatable sales playbooks and insights to help scale new products post-validation. What We re Looking For: The ideal candidate is a former entrepreneur, founder, or early-stage sales leader who understands and is ready to push the limits and figure out how to sell new, untested solutions and has experience closing enterprise deals in the US market. Great to have: 5-10 years of enterprise SaaS sales experience, ideally in a founder-led, high-growth, or early-stage sales environment. Ability to thrive in a fast-moving, ambiguous, and high-ownership environment. Strong outbound prospecting and executive selling skills. Deep understanding of demand generation, pipeline building, and sales execution. A self-starter with the ability to test, iterate, and build GTM strategies from scratch. Why Join Us Opportunity to be a founding member of GTM Labs, a high-impact function driving Whatfix s next phase of innovation. Work in a startup-like environment with unparalleled ownership, with the backing of a well-funded, exponentially growing SaaS company. Great Hands-on Leadership: The leadership team is built of folks who have been there and are not afraid to get their hands dirty. From Single to Multi-Product: Expanded from a single product to five products in just two years, with all prominent offerings beyond the PMF stage. Global Impact: Our Inside Sales playbook is a reference point for Indian startups eyeing the NA market. We live this by selling 1M+ transactions out of India. Travel Exposure: Travel to represent Whatfix in international events. Great Culture Best Team: Learn from your peers more than your managers due to the strong culture we have built. Good or bad, we will let you find out Apply Now: If you re a driven entrepreneur at heart, passionate about taking new products to market and selling innovative solutions, we d love to hear from you! Note: At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Territory Sales Leader, Enterprise - North America

Bengaluru

3 - 7 years

INR 16.0 - 21.0 Lacs P.A.

Work from Office

Full Time

Who are we Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $265 million to date and is backed by marquee investors, including Warburg Pincus,Softbank, PeakXV, Dragoneer, and Cisco Investments. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal We re looking for exceptionally talented and motivated individuals to help us build the world s best software at scale for thousands of clients. Youll be teaming up with engineers, product managers, and salespeople from a diverse set of backgrounds who are challenging every assumption about software development. Join us as we reinvent the product adoption wheel. We are looking for a Territory Sales Leader with proven leadership skills, a successful sales track record and solid business acumen to join our North America focused Sales Organization. The position will play a key role in leading a team of Enterprise Account Executives, coaching/training and assisting them in creating a funnel. What you ll do: Coach, mentor and motivate your team of Account Executives on the sales process and quota achievement while being hands-on as well Consistently monitoring the sales activity of the team and tracking the results Conducting weekly forecasting meeting and coaching on strategies to create pipeline and drive closures Establish account relationships with key decision-makers when necessary to drive deals forward Reporting on sales activity, productivity and forecasting to senior sales management Own and achieve sales targets for new business sales in the Enterprise market segment You have: Post Graduate Degree preferred (i.e. MBA) 10+ years of software sales experience in an individual contributor role, including 3+ years of sales management experience Strong people manager with a proven record of sales success in a similar B2B/business software application environment and have sold globally Successful track record of consistently hitting quota in a high-volume transaction sales environment Experience managing and executing in a pre-defined sales model Experience with a CRM solution (like Salesforce.com) and Web Conferencing Technology Strong presentation/demonstration skills, communication, and written skills What Youll Get: Deep knowledge of selling a SaaS B2B product in a category-defining company Exposure to C-suite professionals from some of the top SaaS companies in the industry The ability to prospect, demo, and close in a high paced environment Full-stack learning of Sales tools Your success is directly proportional to the responsibility you will hold. Benefits and Perks Uncapped incentives and bonus plan Scope of International travel Health benefits covered for your immediate dependants. Frequent company and quarterly team-building events. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast Scale Fast; No Hierarchies for Communication; Deep Dive Innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

GCSS PMO - Quality & Compliance (17595)

Bengaluru

3 - 5 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Who are we Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. Hustle Mode ON is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020 Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023 Whatfix has been named a Silver Winner in Stevies Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd 4.7 on Gartner Peer Insights Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual they appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application are attained when there is easy access to Contextual Information inside the application when a task is being performed.What would you get to doWhatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. RolesResponsibilities: *Lead project audits to ensure compliance with established standards and methodologies. Review comprehensive project documentation, including budgets and deliverables. Identify and document significant discrepancies, risks, and issues. Provide recommendations for process improvements and corrective actions. Collaborate with project managers other relevant stakeholders to address audit findings and implement improvements. Monitor the implementation of corrective actions and ensure timely completion. Prepare detailed audit reports and present findings to senior management. Assist in developing and refining the project audit framework and criteria. Conduct training sessions for project managers on audit processes and best practicesWho you are Skills Required: *Bachelor s degree in Project Management, Business Administration, Information Technology, or a related field. PMP, CAPM or other relevant project management certification preferred. Minimum of 3-5 years of experience in project management, quality assurance, or auditing. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in advanced project management software and tools Please Note:We dont believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status Work timings for this role is North America time zone ie 5.30 PM - 2.30 AM

PMO-Strategic Planning Specialist | 17596

Bengaluru

3 - 5 years

INR 12.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Who are we Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. Hustle Mode ON is the motto we live by.Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023Whatfix has been named a Silver Winner in Stevies Employer of the Year 2023.Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd 4.7 on Gartner Peer InsightsWhat would you get to do Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. RolesResponsibilities: Lead the development and implementation of PMO processes and methodologies. Ensure alignment of project initiatives with organizational goals. Conduct comprehensive reviews of GCSS processes and implement necessary changes. Maintain and refine PMO documentation, including process guides and templates. Facilitate strategic planning sessions and workshops. Stay updated on industry trends and best practices in PMO operations. Skills Required: Bachelor s degree in Project Management, Business Administration, Information Technology, or a related field. PMP, CAPM or other relevant project management certification preferred. Minimum of 3-5 years of experience in project management or PMO operations. Strong strategic thinking and problem-solving skills. Excellent communication and organizational skills. Proficiency in advanced project management software and tools. Digital Adoption Specialist certification. Please Note:We dont believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status Work Timings for this role is North America Time Zone - 5.30pm - 2.30am.

Senior Visual Designer (PM - 11325)

Bengaluru

5 - 10 years

INR 18.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth Whatfix is seeking a senior Visual Designer to support defining and executing our brand s visual identity for internal and external communications across digital, print, web, social, and multimedia channels. This full-time position reporting to the Associate Creative Director will partner with different teams and departments to help represent visual communication systems with consistency and timeliness. This is a hands-on role, and you will be expected to be a working creative. The long-term goal of this position is to drive our comprehensive visual brand design systems, bringing creative approaches and solutions to expected assets to better serve our customers, partners, and fellow employees. What do you get to do Become an active and indispensable part of a world-class design team Execute design systems that allow people on and outside of your team to quickly and repeatedly meet brand standards Lead the design execution of marketing campaigns, including website graphics, digital ads, social media content, email designs, event branding, and sales enablement materials Work in collaboration with the ACD Develop and evolve the Whatfixs visual identity, ensuring consistency across all touchpoints Bring deep knowledge and experience with web design and execution Support the team and business partners with innovative design solutions Oversee conceptualization through execution of design projects that address organizational OKRs and brand initiatives Collaborate with cross-functional teams Work in partnership with Performance, Product, Growth, AR/PR, Events, Customer Marketing, and Sales Enablement to provide comprehensive design guidance and support to drive brand awareness and customer engagement Optimize and iterate on designs based on performance data and user feedback What do you need to have/ bring to the table 6+ years experience as a working creative, plus current title equivalent to Senior Visual Designer and a matching portfolio Experience in Enterprise SaaS or start-up environment preferred Create and maintain design systems, ensuring consistency across all brand touchpoints Experience developing and/or executing integrated marketing campaigns by collaborating with other designers and marketers Experience designing for multi-channel marketing campaigns, including social, paid media, and events Familiar with taking ideation and conception through execution and deployment Strong understanding of brand strategy, storytelling, and digital marketing trends History collaborating with multiple internal departments to ensure brand standards and strategies through production Ability to manage multiple projects, meet deadlines, and thrive in a fast-paced environment Ability to deliver work independently while actively helping and supporting other designers, producers, illustrators, and motion artists as an essential member of the design team Strong portfolio of work including (but not limited to) websites, paid/performance, videos and motion graphics, presentations, case studies, event collateral, illustrations and infographics Previous experience with a mission-driven company is preferred Technical: Adobe Suite (Photoshop, InDesign, Illustrator), Figma, Mural, Presentation (Google Slides), Post Production (Final Cut, After Effects, Premiere), Social Media Channel Best Practices (LinkedIn, Facebook, Twitter), Channel-specific Experience (Digital, Web, Traditional, Video, Motion Graphics, Trade and Events, Thought Leadership, Podcasts) Experience with motion graphic design, animation, or interactive design is a plus Perks Benefits (India): Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education Sponsorship Internal job transfer Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Enablement Specialist

Bengaluru

2 - 5 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Be one of the key Leaders in this awesome journey of building a billion-dollar company! What will you get to do Establish professional development programs for all customer success and services teams Devise the coaching, mentoring, and partnering programs for the new members Collaborate with all stakeholders to define exactly what enablement is required to deliver using a range of techniques to conduct needs assessments Ensure customer facing teams are fully acquainted with client relationship histories Recognize that people have different learning styles and tailor training and familiarisation programs to suit them all Identify operational inefficiencies and devise effective improvements Identify every individuals gaps in terms of product/process/tools/culture Develop eLearning material courses, workshops, and other training materials. Design training utilizing game-based learning or other delivery methods that support the acceleration of learning Design, develop, and create storyboards, on-screen-texts and audio scripts for use in learning programs Determine the overall effectiveness of the learning program and make improvements What you should have Comes with at least 5 years of work experience, with a minimum of 3 yrs in a Customer-Facing or an "Enablement" role Has an average tenure of at least 2 years (Total work ex Number of Companies worked in) Has been working in B2B SaaS or B2B Software Product based companies Has previous experience in designing and delivering effective onboarding and training programs is an added bonus Demonstrates experience in sharing best practices and striving for continuous process improvement Showcases great presentation skills and has the ability to create engaging, and informative presentations Has the ability to work closely with members at all levels in the organization, including leadership Should be flexible to work in the EMEA time zone (1 PM to 10 PM), as this role will align with global teams, with most of the stakeholders working from 5 PM to 2 AM Perks Benefits (India) Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Please Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast Scale Fast; No Hierarchies for Communication; Deep Dive Innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

AI Engineer-17386

Bengaluru, Karnataka

0 - 5 years

INR Not disclosed

Work from Office

Not specified

Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal We don't believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. Stay up-to-date with the latest trends and advancements in AI and machine learning to recommend and implement cutting-edge technologies. AI Engineer - Internal Applications We are seeking a highly motivated and skilled AI Engineer to design, develop, and deploy AI-driven solutions that streamline internal processes, enhance productivity, and improve employee experience. The AI Engineer will work closely with cross-functional teams to identify automation opportunities, build scalable AI models, and integrate them into internal applications. This role requires a strong technical foundation in artificial intelligence, machine learning, and natural language processing, combined with a passion for solving complex business problems. Key Responsibilities: AI Solution Development: Develop and deploy AI models and algorithms to automate internal processes, enhance decision-making, and improve productivity. Build and fine-tune natural language processing (NLP) solutions for use cases such as document processing, chatbot development, and proactive insights. Create machine learning pipelines for predictive analytics and anomaly detection in operational workflows. Integration and Deployment: Integrate AI models into existing internal applications, including CRM platforms, CLM systems, Employee-facing tools, Enterprise applications, Analytics tools and other custom inbuilt applications. Collaborate with DevOps teams to ensure efficient CI/CD pipelines for AI solutions. Collaboration and Stakeholder Engagement: Partner with business stakeholders to identify pain points and opportunities for AI-driven enhancements. Work closely with IT and application development teams to align AI initiatives with organizational goals. Data Management and Analysis: Leverage structured and unstructured data from multiple sources to train, test, and validate AI models. Implement data preprocessing pipelines to ensure data quality and completeness. Performance Monitoring and Optimization: Continuously monitor and evaluate the performance of deployed AI models, ensuring accuracy, scalability, and efficiency. Optimize algorithms and infrastructure to reduce latency and improve user experience. Qualifications: Education: Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Experience: 3–5 years of experience in AI engineering, machine learning, or data science roles. Proven track record of developing and deploying AI solutions in enterprise environments. Experience with CRM systems and automation platforms is a plus. Technical Skills: Proficiency in programming languages like Python, R, or Java. Experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-learn, etc.) and NLP libraries (SpaCy, Hugging Face, NLTK, etc.). Hands-on experience with cloud platforms (AWS, Azure, GCP) and AI tools (SageMaker, Vertex AI). Familiarity with APIs, microservices, and RESTful architectures. Strong understanding of data engineering concepts, including ETL pipelines and database management (SQL, NoSQL). Soft Skills: Strong problem-solving and critical-thinking skills. Excellent communication and collaboration abilities. Ability to work in a fast-paced environment and manage multiple priorities effectively. Please Note: We don't believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales Engineer-17909

Bengaluru, Karnataka

0 - 8 years

INR Not disclosed

Work from Office

Not specified

Sales Engineer - Bangalore Location Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. “Hustle Mode ON” is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020. Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023. Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights. Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. What would you get to do? As a Sales Engineer at Whatfix, you will play a critical role in the sales process by providing technical expertise, demonstrating product capabilities, and delivering compelling solutions to prospective clients. You will collaborate closely with the sales, product, and customer success teams to drive adoption and ensure customer success. Key Responsibilities: Work closely with Account Executives to understand customer needs and craft tailored demonstrations of Whatfix’s capabilities. Conduct product demos, proof-of-concepts (POCs), and technical presentations for prospects and customers. Provide technical expertise on Whatfix’s integrations with enterprise applications such as Salesforce, SAP, Workday, ServiceNow, and more. Collaborate with Product and Engineering teams to address customer requirements and feedback. Develop customized solutions, including JavaScript and API-based integrations, to meet client-specific needs. Assist in crafting responses to RFPs and technical security questionnaires. Train and enable sales teams on product functionalities and use cases. Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Whatfix. Who you are? Bachelor’s degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a pre-sales, solutions consulting, or sales engineering role, preferably in SaaS or enterprise software. Strong understanding of web technologies, including JavaScript, HTML, CSS, and APIs. Excellent communication and presentation skills with the ability to explain complex concepts to both technical and non-technical audiences. Ability to manage multiple opportunities and work collaboratively in a fast-paced environment. Technical Skills: Web Technologies: Strong understanding of JavaScript, HTML, CSS, and browser developer tools. APIs & Integrations: Experience working with REST APIs, GraphQL, OAuth, SSO, and webhooks. Enterprise Application Knowledge: Familiarity with CRM, ERP, HCM, and ITSM platforms like Salesforce, SAP, Workday, ServiceNow, or Microsoft Dynamics. Security & Compliance: Basic knowledge of InfoSec principles, authentication mechanisms (OAuth, SAML, JWT), and security best practices. Debugging & Troubleshooting: Hands-on experience in debugging browser issues, network calls, and performance bottlenecks. Cloud & Infrastructure Basics: Understanding of cloud platforms (AWS, Azure, GCP) and enterprise IT environments. Why Join the Sales Engineering Team at Whatfix? Work at the forefront of digital adoption technology and help global enterprises transform user experience. Opportunity to collaborate with cross-functional teams and influence product roadmap. Competitive compensation, career growth opportunities, and exposure to top-tier clients. Be part of a fast-growing, customer-centric company recognized as a market leader. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and Scale Fast; No Hierarchies for Communication; Deep Dive and Innovate; Trust, Do it as you own it. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pre Sales Engineer-17909

Bengaluru, Karnataka

0 - 8 years

INR Not disclosed

Work from Office

Not specified

Sales Engineer - Bangalore Location Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. “Hustle Mode ON” is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020. Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023. Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights. Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. What would you get to do? As a Sales Engineer at Whatfix, you will play a critical role in the sales process by providing technical expertise, demonstrating product capabilities, and delivering compelling solutions to prospective clients. You will collaborate closely with the sales, product, and customer success teams to drive adoption and ensure customer success. Key Responsibilities: Work closely with Account Executives to understand customer needs and craft tailored demonstrations of Whatfix’s capabilities. Conduct product demos, proof-of-concepts (POCs), and technical presentations for prospects and customers. Provide technical expertise on Whatfix’s integrations with enterprise applications such as Salesforce, SAP, Workday, ServiceNow, and more. Collaborate with Product and Engineering teams to address customer requirements and feedback. Develop customized solutions, including JavaScript and API-based integrations, to meet client-specific needs. Assist in crafting responses to RFPs and technical security questionnaires. Train and enable sales teams on product functionalities and use cases. Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Whatfix. Who you are? Bachelor’s degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a pre-sales, solutions consulting, or sales engineering role, preferably in SaaS or enterprise software. Strong understanding of web technologies, including JavaScript, HTML, CSS, and APIs. Excellent communication and presentation skills with the ability to explain complex concepts to both technical and non-technical audiences. Ability to manage multiple opportunities and work collaboratively in a fast-paced environment. Technical Skills: Web Technologies: Strong understanding of JavaScript, HTML, CSS, and browser developer tools. APIs & Integrations: Experience working with REST APIs, GraphQL, OAuth, SSO, and webhooks. Enterprise Application Knowledge: Familiarity with CRM, ERP, HCM, and ITSM platforms like Salesforce, SAP, Workday, ServiceNow, or Microsoft Dynamics. Security & Compliance: Basic knowledge of InfoSec principles, authentication mechanisms (OAuth, SAML, JWT), and security best practices. Debugging & Troubleshooting: Hands-on experience in debugging browser issues, network calls, and performance bottlenecks. Cloud & Infrastructure Basics: Understanding of cloud platforms (AWS, Azure, GCP) and enterprise IT environments. Why Join the Sales Engineering Team at Whatfix? Work at the forefront of digital adoption technology and help global enterprises transform user experience. Opportunity to collaborate with cross-functional teams and influence product roadmap. Competitive compensation, career growth opportunities, and exposure to top-tier clients. Be part of a fast-growing, customer-centric company recognized as a market leader. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and Scale Fast; No Hierarchies for Communication; Deep Dive and Innovate; Trust, Do it as you own it. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Enterprise Product Designer : D3

Bengaluru, Karnataka

0 - 6 years

INR Not disclosed

Work from Office

Not specified

Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About the Role We're seeking a talented Product Designer to join our Product Design and User Research team. In this pivotal role, you’ll play a key part in discovering, defining, and crafting the Guidance experience within our DAP product. As a blend of strategic thinker and hands-on designer, you'll contribute to shaping the evolution of the DAP category, empowering companies and their employees to maximize their technology's potential. The Guidance experience encompasses the complete content creation journey, from theming and customizing guidance types to leveraging use-case-driven templates and designing behavior customizations like branching decision paths. This experience is delivered through our Studio overlay on applications and the Whatfix Dashboard, offering dynamic and tailored solutions for our users. What You’ll Do Own Guidance product design projects: Take charge of projects across the entire product lifecycle, collaborating with designers and cross-functional teammates to ship products and features for our DAP product line. Set user experience strategy: Lead the UX strategy for your Guidance pods designs and foster a collaborative environment for team input and innovation. Practice human-centered design: Apply design thinking and human-centered methods to craft the right product strategy, driven by deep customer and end-user research. Partner with Product and Engineering: Collaborate to prioritize experiences and tasks, balancing customer value and end-user needs effectively. Rapidly prototype and iterate: Generate multiple concepts and prototypes, combining flows, user stories, sketches, wireframes, and pixel-perfect specs while expanding on our design systems. Collaborate across teams: Work with Product Managers, Designers, Engineers, and other teams to solve problems, shape the product roadmap, and deliver solutions users love. Take ownership of your work: Operate autonomously while seeking guidance when needed. You’ll own every detail of your work throughout the entire process. What you bring to the table: Proven design experience: You have 4 - 6 years of experience working in the B2B or Enterprise SaaS space. You’ve shipped products, and understand what it takes to build valuable, integrated, desirable experiences. High agency: Must find a way to do what is needed without waiting for the perfect conditions and can push through adversity to achieve goals. Effective communicator and facilitator: You’ve worked in and planned sprints, identified opportunities for spike projects and structured workshops to drive outcomes quickly and effectively. You’re able to accurately articulate your design specifications for product development. User insight synthesis: Ability to capture and transform observation of product usage to user experience improvements, new features or new models to improve the Whatfix products. User testing: Design user testing studies that measure usability and elicit customer requirements for design changes and new features. Explore multiple solutions: Comfortable exploring concepts, tweaking flows, or refining designs that represent the big-picture work. A commitment to quality: The ability to deliver high-quality work and speak to what makes it so. You care about the impact and can create solutions that are oriented to business outcomes. User-centered: A human-focused design mentality. You bring empathy to your work. You are constantly looking to refine your designs through user feedback from conversation, user research or hands-on user testing. You advocate for the user. Strong Portfolio : You have an online portfolio or PDF of example work that you can share with us that has well-defined case studies taking us through your thought process and approach. Template experience: Experience creating templates for onboarding and communications (an example is an onboarding pop-up) as well as design system experience is a strong plus. Why You’ll Love This Role: Our team is at the forefront of building and expanding the DAP category. You’ll have the chance to lead cutting-edge design projects that truly shape how people interact with digital tools. As a catalyst for creativity, you’ll work on solving complex, diverse challenges that deliver real value for our customers and our business. Reporting Structure: This role reports to the Product Design Lead, DAP who leads all of our DAP product pods. Note : At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales Engineer-17909

Bengaluru

4 - 8 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Sales Engineer - Bangalore Location Who are we Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. Hustle Mode ON is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020. Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023. Whatfix has been named a Silver Winner in Stevies Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights. Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. What would you get to do As a Sales Engineer at Whatfix, you will play a critical role in the sales process by providing technical expertise, demonstrating product capabilities, and delivering compelling solutions to prospective clients. You will collaborate closely with the sales, product, and customer success teams to drive adoption and ensure customer success. Key Responsibilities: Work closely with Account Executives to understand customer needs and craft tailored demonstrations of Whatfix s capabilities. Conduct product demos, proof-of-concepts (POCs), and technical presentations for prospects and customers. Provide technical expertise on Whatfix s integrations with enterprise applications such as Salesforce, SAP, Workday, ServiceNow, and more. Collaborate with Product and Engineering teams to address customer requirements and feedback. Develop customized solutions, including JavaScript and API-based integrations, to meet client-specific needs. Assist in crafting responses to RFPs and technical security questionnaires. Train and enable sales teams on product functionalities and use cases. Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Whatfix. Who you are Bachelor s degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a pre-sales, solutions consulting, or sales engineering role, preferably in SaaS or enterprise software. Strong understanding of web technologies, including JavaScript, HTML, CSS, and APIs. Excellent communication and presentation skills with the ability to explain complex concepts to both technical and non-technical audiences. Ability to manage multiple opportunities and work collaboratively in a fast-paced environment. Technical Skills: Web Technologies: Strong understanding of JavaScript, HTML, CSS, and browser developer tools. APIs & Integrations: Experience working with REST APIs, GraphQL, OAuth, SSO, and webhooks. Enterprise Application Knowledge: Familiarity with CRM, ERP, HCM, and ITSM platforms like Salesforce, SAP, Workday, ServiceNow, or Microsoft Dynamics. Security & Compliance: Basic knowledge of InfoSec principles, authentication mechanisms (OAuth, SAML, JWT), and security best practices. Debugging & Troubleshooting: Hands-on experience in debugging browser issues, network calls, and performance bottlenecks. Cloud & Infrastructure Basics: Understanding of cloud platforms (AWS, Azure, GCP) and enterprise IT environments. Why Join the Sales Engineering Team at Whatfix Work at the forefront of digital adoption technology and help global enterprises transform user experience. Opportunity to collaborate with cross-functional teams and influence product roadmap. Competitive compensation, career growth opportunities, and exposure to top-tier clients. Be part of a fast-growing, customer-centric company recognized as a market leader. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and Scale Fast; No Hierarchies for Communication; Deep Dive and Innovate; Trust, Do it as you own it. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pre Sales Engineer - NA region

Bengaluru / Bangalore, Karnataka, India

10 - 12 years

INR 10.0 - 12.0 Lacs P.A.

On-site

Full Time

What you need to have/ bring to the table: 3+ years Technical Pre-Sales / Sales Engineering / Solutions Engineering or just strong Web Development experience Understanding of the fundamentals of front-end development Hands-on development with HTML5, CSS3 (Animation, Grid, Flexbox), vanilla JavaScript(ES5, ES6 and beyond) would be great to have Bachelors in Computer Science or a related field is strongly preferred Ability to forge strong, long-lasting relationships with senior executives Abiltiy to creatively explain and present complex concepts in an easy to understand manner Solid technical background with understanding and/or hands-on experience in software development and web technologies Experience with implementing software products or solutions for large enterprises Understanding of high-performance software, SaaS Excellent presentation, written and verbal communication skills to communicate professionally Self-motivated with strong interpersonal and problem-solving skills Ability to work well in a highly dynamic team environment focussed on providing above industry standard customer service. Domestic and occasionally international travel require Highly Desired Skills Familiarity with SaaS business models a plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Software Engineer - E5 - Frontend Heavy Fullstack

Bengaluru / Bangalore, Karnataka, India

3 - 6 years

INR 3.0 - 6.0 Lacs P.A.

On-site

Full Time

Key Responsibility: Provide technical leadership to the team of engineers and ensure the quality of deliverables. Work closely with architects and ensure architectural consistency and technical excellence of the products and platforms Work with stakeholders to understand their requirements and translate them into technical solutions. Collaborate with cross-functional teams to address all technical dependencies Develop technical roadmaps and provide guidance on the selection of technologies and tools. Mentor and coach team members to improve their technical and leadership skills. Ensure that the development process is well-documented and adheres to industry best practices. Participate in code reviews, testing, and deployment activities. Continuously improve the performance, scalability, and reliability of the systems. Actively participate in technical innovations, external presentations, technical publications etc. Our Ideal Candidate: You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities. Your Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or a related field. 8+ years of experience as full stack developer Strong understanding of data structures, algorithms, and distributed systems. Proficiency in one or more programming languages such as JS, TypeScipt, Java. Experience in leading and mentoring teams of engineers. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously Must-Have: Solid understanding of JavaScript & TypeScript Deep understanding of JavaScript and its working across different browsers - Deep knowledge of Browser(s) architecture & internal working (iFrame, ShadowDOM & Rendering of webpages) Core Java Basics & OOPs concetps - Understanding of MVC, MVVM, MVP, and other UI design patterns HandsOn with HTML, CSS & Core Java - Browser Profiling & Debugging Solid understanding of design principles and patterns Solid problem solving skills with understanding of data structure and algorithms Any no-sql db Knowledge of front-end compilers and bundlers Experience in Unit Testing and Automation Experience in CI/CD, Jenkins Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies Hands-on in Architecting and developing large scale applications Hands-on debugging skills Design for performance, scalability, fault tolerance and high availability Good to Have: Browser Extension understanding Exposure to react & GWT/Swing/AWT

Enterprise Account Manager

Bengaluru / Bangalore, Karnataka, India

3 - 9 years

INR 3.0 - 9.0 Lacs P.A.

Remote

Full Time

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal We are looking for a stellar Account Executive to join our team in Bangalore who would be focused on the US Market. About the role: The Manager / Senior Account Manager position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing accounts in North America. This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success You will have experience participating in Value Engineering and Centers of Excellence exercises with enterprise Whatfix customers. The success of this role means working closely with our customers and generating new opportunities in our existing enterprise accounts in North America. Responsibilities : Prospect within named existing accounts to generate pipeline, create opportunities, and close deals Consistently deliver license and recurring service revenue targets in your assigned portfolio Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline Proactively identify and resolve account success blockers that may arise Qualifications: 3+ years of SaaS Enterprise Sales and /or Account Management experience with large US based companies (more than 1000 employees) with a proven ability to hunt for new opportunities Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors Value-based solution selling ability and understanding of ROI and cost/benefit analysis Consistent track record of over-achievement, exceeding quota, and high performance Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer Excellent communication, negotiations, and strategic thinking skills Able to work independently and remotely from other members of your team Ability to travel internationally as needed. You would be an excellent fit for our team if: You are a self-motivated, high-performer who can work with minimal oversight to get the job done You re comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow You are passionate about using your experience and expertise to inspire the team. What you will get to do: The opportunity to script your success and growth path in a fast-growth Series C startup Work with Sales and Product Marketing to develop new and leverage existing content Work with some of the best talents from Silicon Valley and India Deep knowledge of selling a SAAS B2B Product in a category-defining company. Exposure to C-Suite professionals from some of the top SAAS companies in the industry. Full-Stack learning of Sales tools.

UX Researcher

Bengaluru / Bangalore, Karnataka, India

4 - 9 years

INR 4.0 - 9.0 Lacs P.A.

On-site

Full Time

The UX Research team is looking for an experienced researcher to join our team. This is an in-office role based in Bangalore, where you ll help shape the future of our digital adoption products through deep user insights. You will contribute to new innovations and lab initiatives, helping connect research insights to our broader product vision. In this role, you ll take ownership of complex research projects across multiple pods and product areas. You ll conduct discovery research, concept testing, secondary market analysis, and ideation workshops. You ll also enable and coach Designers and Product Managers on conducting their own research, while building strong relationships across cross-functional teams and business units. What Youll Do: Lead discovery and evaluative research to support innovation projects, cross-pod initiatives, and product evolution. Collaborate closely with engineering, product, and design to test concepts, new flows, and accessibility features. Conduct complex research that drives high-value differentiation, unblocks strategic decisions, and contributes to novel product design. Define target audiences, including end users, customers, and competitors. Own all aspects of research planning and execution from participant recruitment to insight delivery. Facilitate team clarity through weekly syncs, office hours, and check-ins. Use dedicated research tools for recording and analyzing research sessions. Develop affinity maps, personas, and journey maps to help teams connect with users. Present research in engaging ways using storytelling, videos, and visual deliverables. Guide designers and PMs on how to plan, conduct, and share research. Partner with sales, CS, marketing, and solutions consulting to bring business context into the research process. Visit customer sites to observe workflows and discover in-context insights; and participate in customer events collecting live feedback and insights. Plan and lead enablement workshops on research methodologies and tools. Continuously grow your craft and stay updated on trends, tools, and AI innovations in research. Who You Are: 3+ years of user research experience, including at least 1 year of UX research experience in a B2B SaaS or enterprise software environment. Experience leading research across products and pods, with the ability to align research with larger product and business goals. Skilled in a variety of research methodologies including interviews, focus groups, usability tests, and surveys. Experience analyzing and synthesizing qualitative and quantitative data. Strong project ownership, time management, and ability to manage multiple stakeholders. Confident and clear communicator who influences design and product decisions. Enthusiastic about mentoring others and democratizing research. Willing to conduct field research and work closely with customer-facing teams. Preferred Qualifications: Experience with AI/ML-powered products. Comfort with quantitative research methods and data interpretation. Familiarity with dedicated research tools like Condens, Maze, Dovetail, or UserInterviews. Prior experience working on accessibility testing. Strong storytelling skills and ability to tailor communications to different teams. Key Competencies Behaviors: Communication: Designs and communicates clear research plans, moderates sessions, and reports insights with multimedia storytelling. Democratization: Guides and mentors designers and PMs in research practices; creates actionable research outputs. Learning Agility: Adapts to various project types, contributes to strategic initiatives, and seeks opportunities to grow skills. Drive for Results: Proactively tracks progress, sets up check-ins, seeks feedback, and communicates challenges and wins. Research Acumen: Demonstrates mastery in planning and executing studies and synthesizing actionable insights. Business Acumen: Aligns research insights with product innovation and market differentiation; collaborates closely with business units.

HR Business Partner - HR2

Bengaluru / Bangalore, Karnataka, India

4 - 7 years

INR 4.0 - 7.0 Lacs P.A.

On-site

Full Time

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. What you ll get to do You are an Independent Contributor and a self-starter, involve oneself and tactically drive all business partnering areas for the function(s) you support. Demonstrate a strong understanding of Business you will support along with their priorities, culture, and challenges. You are someone who drives the execution of strategic projects and derives insights for potential strategic projects. Segment employees into cohorts based on tenure, talent, or team. Conduct focused discussions to gather feedback. Analyze and address common themes with tailored action plans Incorporate insights from both offline employee pulse surveys and platform data to understand employee sentiment and identify areas for improvement. Conduct employee exit interviews to gather information about reasons for resignation, explore retention strategies, and document these insights to inform attrition tracking and prevention efforts Utilize MIS, data reporting, and visualization to extract meaningful insights that inform strategic decision-making for business leaders. Ensure data accuracy across systems and regularly review reports to maintain reliability. Collaborate with employees to facilitate their understanding of the PMS process and career development, ensuring alignment with the Whatfix Program Calendar. Additionally, you will partner with HRBPs to design and implement HR initiatives that support business objectives, focusing on talent management, organizational development, employee engagement etc. Lead and support initiatives to cultivate a healthy, collaborative, and supportive work environment for the Business Unit. Organize and implement team-building activities to strengthen team cohesion, collaboration, and morale. Own the recognition and reward process end to end, including nominations till RR events, to acknowledge employee achievements and contributions Ensure consistent implementation of HR policies and procedures according to legal requirements and organizational guidelines. Adherence to policies, procedures, and legal requirements while handling grievances and concerns. Promote ethical behavior and professional conduct among all employees. Stay informed about global compliance, legal, and benefits requirements to maintain a compliant and ethical workplace Collaborate with managers to address employee relations issues, including conflict resolution, disciplinary actions, and grievance handling What you should have Solid experience in a fast-paced, high-growth technology company Strong research skills, Self-directed and proactive, should be able to handle ambiguity Able to handle confidential sensitive information with discretion Model the behaviours of a true team player and be a guardian of the Whatfix culture

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Whatfix

Whatfix

Whatfix

Software Development

San Jose CA

501-1000 Employees

99 Jobs

    Key People

  • Khadim Batti

    CEO & Co-founder
  • Praful A. K. Pradhan

    Co-founder
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Job Titles Overview

HR Business Partner - HR2 (2)
Sales Engineer-17909 (2)
Territory Sales Leader- Middle East & Africa (1)
Field Marketing Specialist (1)