Product Manager

About PanScience Innovation

PSI is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up.  

We’re a fast-moving team focused on building valuable client relationships and driving revenue through targeted outreach and smart prospecting. We value curiosity, resilience, and strong communication.  

About the Role

We are seeking a highly driven and analytical Product Manager with a strong understanding of AI-powered product delivery and the B2B technology ecosystem. The ideal candidate will be responsible for translating client and business needs into scalable product solutions, ensuring end-to-end ownership from ideation to delivery. This role requires a blend of technical product management, customer experience acumen, and strategic thinking to drive innovation, retention, and satisfaction across high-stakes client accounts. 

Key Responsibilities

1. Product Strategy & Roadmap

• Define and execute product roadmaps aligned with business goals and user insights. 
• Collaborate with Engineering, Data Science, and Operations teams to develop AI-based product features. 
• Conduct market and competitive analysis to identify new opportunities for differentiation. 

2. Customer Experience & Retention

• Work with Customer Success teams to identify user pain points and design impactful product improvements. 
• Develop customer segmentation and profiling frameworks to enhance personalization. 
• Use behavioural and data analytics to predict churn and strengthen engagement. 

3. Client Onboarding & Relationship Management

• Oversee onboarding to ensure a seamless product adoption experience. 
• Serve as the primary liaison for enterprise clients, converting requirements into structured deliverables. 
• Maintain effective documentation and communication across internal teams. 

4. AI Product Delivery & Optimization

• Partner with AI engineers and solution architects to deliver voice and NLP-based modules. 
• Continuously refine AI performance using data-driven insights and client feedback. 
• Champion responsible AI practices that maximize business value and scalability. 

Required Skills & Qualifications

• Bachelor’s or Master’s in Engineering, Computer Science, Business, or related field. 
• 2–5 years of product management experience in AI, SaaS, or B2B tech. 
• Strong analytical mindset with experience in data-backed product decisions. 
• Proven ability in managing customer lifecycles, churn reduction, and retention analytics. 
• Exposure to Voice AI or Conversational Intelligence is highly desirable. 
• Skilled in Jira, Confluence, Mixpanel, Google Analytics, Power BI, or similar tools. 
• Excellent communication and stakeholder management skills with a track record of end-to-end ownership. 

What We Offer

• Opportunity to work on cutting-edge AI products redefining enterprise experiences. 
• A collaborative, fast-paced environment with ownership and autonomy. 
• Exposure to leading enterprise clients and diverse business challenges. 
• Competitive compensation and career growth within a rapidly scaling organization.