Product Manager - Esports & Rewards

Product Manager - Esports & Rewards (THRYL by Glazer Games)

Employer:

Location:

Reports to:

About THRYL

ethical rewards

Role Overview

Competitive Play (tournaments)

You’ll Own (Product Pillars)

• Tournament Experience:

  discovery, eligibility, registration, lobbies, seeding/brackets, match result capture, leaderboards, highlights, notifications.

• Organizer Tools:

  event creation, rulesets, formats, scoring, dispute resolution, audit trails, analytics.

• Fair Play & Safety:

  anti-cheat, reporting flows, moderation tooling, KYC where applicable; policy-aligned prize mechanics.

• Rewards & Progression:

  quests, streaks, badges, event-linked rewards, marketplace/redemptions; sources/sinks balancing.

• Monetization Surfaces:

  compliant placements for rewarded ads/offerwall; sponsored quests with brand safety.

Key Responsibilities

• Strategy & OKRs:

  Translate company goals (DAU/MAU, participation, watch time, LTV/CAC) into a focused roadmap for Tournaments & Rewards.

• Discovery:

  Run player/creator/organizer research, analyze cohorts & funnels, benchmark competitors; define crisp problem statements.

• Specs & Delivery:

  Write PRDs (flows, edge cases, metrics, risks), groom backlog, drive sprints with Eng/Design; ship on quality.

• Experiments:

  Design A/Bs and holdouts across signup, FTUE prompts, reward pacing, and redemption UX.

• Economy Design:

  Model reward sources/sinks, scarcity, cooldowns, and redemption pricing; protect margin and user sentiment.

• Governance & Policy:

  Ensure features comply with app-store rules and India’s online-gaming norms (no gambling/fantasy/money-gaming).

• Analytics:

  Define events, dashboards, and success metrics; partner with Data for reads and forecasts.

• Cross-Functional GTM:

  Coordinate with Esports/Broadcast for event calendars, Growth/SMM for launches, Monetization for ads/offerwall, CX/Trust for policies.

Success Metrics (owned / co-owned)

• Activation & Participation:

  install→registration→check-in→match-played rate ↑; tournaments per active user ↑.

• Completion & Satisfaction:

  bracket completion %, dispute resolution TAT ↓, organizer/player NPS ↑.

• Engagement:

  D1/D7/D30 retention ↑; sessions, watch time during events, social actions per event ↑.

• Rewards Health:

  quest/streak completion rate ↑; redemption rate at target; economy balance (no inflation), margin ≥ goal.

• Quality:

  crash-free %, ANR %, P95 action latency ↓; defects escaped ↓; policy violations = 0.

• Delivery:

  roadmap hit rate; experiment velocity; time-to-decision on test reads.

Candidate Profile

Must-Haves

• 4–8 years

  as a PM in consumer apps/gaming/media, with shipped features in

  competitive play, creator tools, or in-app economies

  .
• Demonstrated impact on

  activation/retention/participation

  with strong analytics & experiment design.
• Excellent PRD writing, edge-case thinking, and stakeholder alignment in fast cycles.
• Technical fluency (APIs/SDKs, eventing/analytics, latency/perf basics).

Nice-to-Haves

• Esports/tournament formats, brackets, anti-cheat/report flows, or organizer portals.
• Virtual economy/rewards design experience (sources/sinks, pricing, scarcity).
• Live/video familiarity (stream start success, chat/mod tools).
• Understanding of India’s online-gaming compliance environment.

Tools You’ll Use

Jira/Notion • Figma • Firebase/GA4/Amplitude/Mixpanel • Looker/Looker Studio • AppsFlyer/UTMs • BigQuery/SQL (nice) • Confluence/Slides • CX tools (Zendesk/Intercom)

30–60–90 Day Plan

30 Days

• Audit tournament funnels, organizer pain points, and rewards economy; publish

  Metrics Dictionary

  & top gaps.
• Lock

  Q OKRs

  ; draft “Tournaments v2” and “Rewards v2” problem statements with success criteria.

60 Days

• Ship 2–3 improvements (e.g., streamlined registration/check-in, dispute flow v1, quest pacing tweaks).
• Launch first A/B tests (FTUE tournament prompt, streak nudge, redemption UX); stand up organizer dashboard MVP.

90 Days

• Release

  Tournaments v2

  (bracket reliability + result capture polish) or

  Rewards v2

  (quests/streaks + marketplace curation).
• Show sustained lifts in participation and D7/D30, with a public-facing changelog and internal playbook.
• Lock next-quarter roadmap with validated bets and estimates.

Collaboration Map

• Engineering:

  feature delivery, SDK hygiene, performance, reliability.

• Design/UX:

  flows, IA, accessibility, empty-state education.

• Esports/Broadcast:

  event formats, schedules, on-day ops.

• Monetization/Economy:

  rewarded surfaces, sponsored quests, margin.

• Growth/SMM:

  GTM, notifications, creator tie-ins.

• Data:

  instrumentation, dashboards, test reads, forecasting.

• CX/Trust & Safety/Legal:

  policy, moderation, T&Cs, dispute handling.

What We Offer

• End-to-end ownership of the competitive & rewards backbone of a fast-scaling

  gaming & esports

  platform.
• A high-autonomy, experiment-driven culture where your work ships weekly and moves core KPIs.
• Rapid growth, creator/esports exposure, and performance-linked upside.

How to Apply:

• Email:

  anand@glazer.games

• Subject:

  Application for Product Manager - Esports & Rewards - [Full Name]