2 - 6 years
2 - 5 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
ROLE & RESPONSIBILITIES:
Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers details in ICAS & submit it immediately. Physical agreement & repayment instrument dispatch within prescribed TAT
To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
Monitoring the competition activity in dealership & location
DCC cash deposition
Maintain & improve the productivity of DMAs
ASC/ branch visit of dealer (Network Visit)
Enquiry management & follow up on open enquiries
Conversion of all leads (Web/Tele/Rural)
Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
Keep the ASM updated on daily basis w.r.t. targets vs achievements
Maintain TAT for decision on case & speedy disbursement.
Understand and explain all the schemes to customers
KEY PERFORMANCE AREA:
Responsible for achieving volume targets for the area on quarterly basis
Responsible for achieving penetration targets for the area on quarterly basis
Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
To execute special schemes for festivals and conducting loan melas etc.
To increase insurance penetration on total sales on quarterly basis
Login to disbursement ratio should be kept more than 80%
Repayment should be more than 95% within the TAT
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