Merchandiser

We are seeking an experienced Merchandiser to join our cookware business, responsible for managing international key accounts such as Walmart, Target, IKEA, and other global retailers.

The role involves end-to-end product development, client relationship management, pricing, order execution, and coordination with cross-functional teams to deliver innovative and high-quality cookware solutions that align with client expectations and global market trends.

The incumbent will be responsible for supporting the merchandising team in driving sales, optimizing inventory, and ensuring timely product delivery. This involves tasks such as analysing sales data, forecasting demand, and coordinating with suppliers. A key aspect of the role is maintaining stock levels and ensuring products are displayed effectively. 

Key Responsibilities in detail:

1. Client Management & Business Development

• Act as the primary point of contact for international clients (Walmart, Target, IKEA, etc.).
• Understand buyer requirements, seasonal plans, and product briefs.
• Build and maintain strong long-term relationships with buying offices and sourcing teams.
• Identify new business opportunities and support expansion into other international retail accounts.

2. Product Development & Merchandising

• Drive new product development in cookware (stainless steel, non-stick, cast iron, aluminum, etc.) based on client specifications and market insights.
• Work closely with design, R&D, and factory teams to create prototypes and samples.
• Ensure product compliance with international standards (FDA, LFGB, EU, ASTM, etc.).
• Monitor competitor activity, emerging trends, and pricing benchmarks.

3. Order Management & Execution

• Manage the entire order lifecycle from inquiry to shipment.
• Prepare costing sheets, negotiate pricing, and ensure margin targets are achieved.
• Coordinate with production, quality assurance, logistics, and packaging teams to meet delivery timelines.
• Track and report order status to clients on a regular basis.

4. Compliance & Documentation

• Ensure adherence to client-specific compliance requirements (ethical sourcing, factory audits, social compliance, packaging norms).
• Manage documentation for export, shipping, and customs clearance.
• Support vendor compliance with global retailer standards.

5. Cross-Functional Coordination

• Work closely with supply chain, manufacturing units, and quality control teams.

• Liaise with internal teams to resolve challenges in production, costing, or timelines.
• Support senior management in business reviews and presentations.

Key Skills & Competencies:

• Strong experience handling global retailers such as Walmart, Target, IKEA, Costco, etc.
• A complete go getter and self-motivator, with the precision to manage high end accounts. 
• Deep knowledge of cookware manufacturing processes, materials, and global standards.
• Excellent communication, negotiation, and presentation skills.
• Strong project management skills with attention to detail and deadlines.
• Proficiency in MS Excel, PowerPoint, and ERP / SAP systems.
• Ability to work under pressure in a fast-paced international environment.

Qualifications & Experience:

• Graduate/Postgraduate in Business, Marketing, Merchandising, or related field.
• 10 - 12 years of relevant experience in merchandising/export business (cookware, kitchenware, or home category preferred).
• Prior experience in dealing with large-format international retailers is mandatory.