Role Summary: The Head of Administration will be responsible for overseeing the efficient and effective functioning of both the medical college and the 1200-bedded hospital having a Nursing College, Pharmacy College, Para Medical facilities housed in the single campus. This is a strategic and operational leadership role encompassing campus management, regulatory compliance, facility management, academic support services, hospital administration, and coordination with key stakeholders including faculty, medical professionals, students, patients, and regulatory bodies. Key Responsibilities: A. General Administration Lead the entire administrative function of the medical college and hospital. Ensure seamless integration of academic, clinical, and operational activities across the campus. Manage all non-clinical operations including facilities, security, housekeeping, transport, landscaping, and estate management. B. Hospital Administration (1200-bedded facility) Oversee day-to-day hospital operations, including patient services, front office, OPD/IPD coordination, support services (dietary, laundry, sanitation, etc.), and ambulance management. Work in close coordination with the medical superintendent, nursing superintendent, and clinical teams. Ensure adherence to NABH/NABL and other healthcare standards. Ensure patient satisfaction through robust grievance redressal systems and service quality monitoring. Work in close coordination with the Head – Hospital Operations. C. Medical College Administration Supervise academic and student affairs administration – admissions, attendance, hostel management, discipline, convocation, and examinations. Liaise with the Dean, faculty members, and academic councils to ensure smooth functioning of academic schedules and compliance. Ensure compliance with NMC norms and other statutory bodies. D. Campus and Facilities Management Ensure effective management of the campus infrastructure including hostels, staff quarters, classrooms, laboratories, lecture halls, and auditorium. A calendar of activities needs to be prepared for every quarter and budget needs to be sanctioned from the right authority. Oversee civil works, maintenance, landscaping, waste management, and utilities (electricity, water supply, backup systems). Ensure periodic cleaning of all tanks and drains within the campus. Smooth supply of water for running of both the College and Hospital is a must. Canteen and Staff Mess needs to be diligently overseen. To work in close coordination with the Hospitality department (production & service). Waste Management from both the Medical College and the Hospital needs to overseen through Housekeeping department. All vendor bill checking (preliminary) and submission to Accounts department. E. Compliance & Liaison Coordinate with regulatory authorities including NMC, State Health Department, Pollution Control Board, Municipality, Fire Department, etc. Ensure all licenses, permits, and certifications are up to date. Support audits, inspections, and statutory reporting requirements. F. Team Leadership & Resource Management Lead a team of administrative officers, facility managers, HR, security, and logistics personnel. Mentor and monitor staff performance, allocate responsibilities, and promote a culture of discipline and efficiency. Prepare and manage budgets for administrative operations. Desired Candidate Profile: Education: Graduate/Post Graduate in Administration / Hospital Management / General Management / MBA. Qualification in Hospital Administration (MHA) is preferred. Experience: Minimum 15–20 years in large-scale hospital and institutional administration, with at least 5–7 years in a leadership role. Experience in managing large campuses with both hospital and academic institutions is highly desirable. Strong understanding of statutory compliances in healthcare and education sectors. Excellent communication skill and team building ability is needed. Analyrical bent of mind will be preferred. Excellent leadership, crisis management, interpersonal, and communication skills. Familiarity with digital hospital and campus management systems will be an added advantage. IT Skills : MS Office, knowledge of ERP and SAP is mandatory. Other Details: Employment Type: Full Time Compensation: As per industry standards and experience Accommodation: On-campus housing may be provided against a rent. To apply : mitali@meshlinks.in Show more Show less

You will be joining a Healthcare client located in Durgapur, which includes a Medical College & Hospital, Nursing College, and Institute of Pharmaceutical Sciences. As the Deputy General Manager - HR, you will report to the Chief Human Resources Officer (CHRO). Ideally, you should have 12-16 years of experience in the healthcare or education sector. Your role will involve overseeing and implementing HR policies, recruitment, employee relations, compliance, training & development, and performance management systems for the Medical College and Hospital, Nursing College, and other associated institutions. You must possess strong interpersonal skills, administrative capabilities, and a good understanding of regulatory requirements, especially in a dual-functioning healthcare and academic institution. Key Responsibilities: 1. Strategic HR Management: - Develop and implement HR strategies that align with institutional goals. - Support leadership in manpower planning and workforce optimization. - Drive change management initiatives to facilitate organizational growth. 2. Recruitment & Talent Acquisition: - Lead end-to-end recruitment for various roles within the healthcare and academic setup. - Ensure compliance with staffing norms set by medical councils and accrediting bodies. - Oversee credentialing and privileging processes for clinical roles. 3. Employee Engagement & Relations: - Foster a positive work environment through engagement initiatives. - Manage employee grievances, disciplinary actions, and conflict resolution in adherence to labor laws. - Promote diversity, inclusion, and ethical behavior within the organization. 4. Policy & Compliance: - Ensure HR compliance with statutory regulations such as labor laws, EPF, ESIC, MCI/NMC norms, etc. - Update HR policies to align with evolving laws and organizational needs. - Handle audits and inspections related to HR functions. 5. Training & Development: - Develop and oversee training programs for academic, clinical, and non-clinical staff. - Coordinate Continuing Medical Education (CME) programs, faculty development, and soft skills training. - Monitor induction, onboarding, and probation review processes. 6. Performance Management: - Implement and oversee performance appraisal systems for all staff categories. - Align Key Performance Indicators (KPIs) and performance metrics with institutional priorities. - Support succession planning and career development initiatives. 7. HR Operations: - Maintain HR Management Information System (MIS), dashboards, and reporting systems. - Collaborate with Finance and Administration departments for budget planning and resource allocation. Key Skills & Competencies: - Strong knowledge of healthcare and academic HR practices. - Sound understanding of labor laws and statutory compliances. - Proficiency in HRMS tools, Excel, and data reporting. - Excellent communication, leadership, and interpersonal skills. - Ability to manage cross-functional teams and stakeholders at various levels. - Analytical mindset with a proficiency in data analysis. Desirable Attributes: - Experience in NABH/NABL/NAAC/NMC accreditation processes. - Exposure to the unique challenges of hospital and academic HR. - Proactive approach to problem-solving with strong organizational skills.,