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ContractIO
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IT Administrator

IT Administrator

ContractIO

6 years

0 Lacs

coimbatore tamil nadu india

Posted:8 hours ago| Platform:

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Skills Required

ai data portfolio finance governance network security collaboration devops management sharepoint slack vpn leadership onedrive zoom azure mdm audit authentication audits patch compliance support retention mfa inventory migration integration crm hubspot marketing onboarding offboarding triage resolve tracking software documentation architecture monitoring powershell provisioning reporting engineering communication coordination saas aws automation power automate zapier zones reports

Work Mode

On-site

Job Type

Full Time

Job Description

IT Administrator

Company Overview

PredioAI

TechOps and IT Governance team

🎯 Role Summary

experienced IT & Network Engineer / Systems Administrator

day-to-day operations of PredioAI’s toolset

You will collaborate closely with leadership across India, the U.S., and Canada to build a secure, scalable, and well-documented IT foundation for the organization.

🔧 Key Responsibilities

1. Tool & Network Administration

Manage and administer
Microsoft 365
, SharePoint, OneDrive, Slack, Zoom, and related collaboration tools.
Set up, configure, and manage
user accounts, groups, and permissions
via Azure AD or similar directory service.
Oversee device management (Intune/Jamf/MDM) for both Windows and Mac endpoints.
Establish secure VPN access and manage internal/external connectivity.

Conditional Access Policies

system vulnerabilities via Microsoft Defender for Endpoint or equivalent EDR tools

2. Security & Compliance

Implement and maintain
multi-factor authentication (MFA)
, password policies, and endpoint protection tools.
Coordinate with the CTO on
SOC 2 readiness
and IT security documentation.
Perform regular
access audits, patch management, and vulnerability reviews
.
Maintain logs for compliance and support data retention policies.
Review and respond to
Microsoft Defender for Cloud alerts and threat reports
.
Implement and document
identity and access governance policies
, including MFA enforcement and password rotation.

3. Tool Consolidation & Integration

Inventory all PredioAI IT tools, accounts, and subscriptions identify redundancies.
Lead migration and consolidation into a single, secure environment (M365/SharePoint or equivalent).
Support integration with CRM (HubSpot), project management, and marketing platforms.

4. Support & Operations

Serve as primary point of contact for
IT helpdesk
issues (passwords, onboarding/offboarding, licenses, etc.) triage, escalate, and resolve issues efficiently
Develop and maintain
SOPs for IT operations
, including onboarding, backups, and access provisioning.
Manage vendors, renewal tracking, and software license utilization reports.

5. Documentation & Reporting

Maintain comprehensive documentation of systems architecture, inventory tools, and access control.
Maintain documentation for
system monitoring dashboards, alert configurations, and security response workflows
Develop and maintain
PowerShell scripts
for user provisioning, license reporting, and repetitive task automation
Prepare monthly IT operations and utilization reports.
Work closely with India Ops and leadership on tool spend and optimization.

🧠 Qualifications

Required:

4–6 years of experience in
IT systems administration, network engineering, or security operations
.
Hands-on experience with
Microsoft 365 Admin, Azure AD, Intune, SharePoint administration
.
Familiarity with
VPN, DNS, and endpoint management tools
.
Strong understanding of
information security best practices and audit readiness (SOC2, ISO 27001)
.
Excellent documentation, communication, and coordination skills across time zones.

Preferred:

Experience setting up IT infrastructure from scratch.
Experience in
SaaS or IT services environments
.
Exposure to
DevOps or cloud environments (AWS/Azure)
.
Familiarity with
automation tools
(Power Automate, Zapier, etc.).
Prior experience working with
distributed international teams
.

📍 Location & Work Setup

Location:
India (Coimbatore; Hybrid)
Hours:
Overlap with North American time zones (2–3 hrs daily)
Reports to:
Head of India
Collaborates with:
India Ops, Marketing, and Engineering teams

🚀 Why Join

You’ll be at the center of PredioAI’s digital backbone —secure global collaboration and build the foundation for AI-driven growth in commercial real estate.

More Jobs at ContractIO

IT Administrator

coimbatore, tamil nadu, india

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Salary: Not disclosed

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