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5.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Description Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment . Job Purpose And Scope Of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties And Responsibilities Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, And User Training Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, And Automation Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education Requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. Years Of Relevant Work Experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required Skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Show more Show less
Posted 9 hours ago
5.0 - 8.0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client ͏ DO : Provide assistance in configuration of applications based on client requirements Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners Plan and execute assigned configuration tasks within deadlines Provide system configuration support based on changing business needs Assist in system analysis, design, development, and testing activities Provide support in developing, implementing and testing patch releases and system upgrades Maintenance of the configuration archive and its upkeep 100% compliance to configuration standards and procedures Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log Analyze and resolve configuration issues in a timely manner MIS Management, Reporting & Backend Support Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders Documentation & reporting as per the client need on configuration standards Issue resolution in minimum time possible with respect to any modification or change requested by the client ͏ Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation ͏ ͏ Mandatory Skills: Oracle Apps Finance Functional. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 9 hours ago
2.0 - 4.0 years
0 Lacs
Delhi
Remote
IT Onsite Support Engineer (2-4 Years Experience) Location: Delhi, India Job Type: Full Time (5DPW) Key Responsibilities: 1) Provide onsite IT support for desktops, laptops, and mobile devices. 2) Troubleshoot and resolve hardware, software,and connectivity issues. 3) Manage IMAC (Install, Move, Add, Change) and desk-side support services. 4) Perform break-fix support for end-user devices, including replacements. 5) Deploy, manage, and maintain Windows OS, Microsoft Office, and standard applications. 6) Support and optimize SCCM (System Centre Configuration Manager), Intune, and Active Directory. 7) Administer and troubleshoot VPN, Lync, Outlook, and EUC tools. 8) Provide VIP support and serve as the primary IT contact in the absence of other teams. 9) Ensure compliance with security protocols, patch updates, and antivirus software. 10) Manage and support printers, scanners, and smart hands & feet services. 11) Analyze Service Desk calls and incidentdata to recommend training or automation improvements. Required Skills & Experience: · 2-4 years of experience in onsite IT support and end-user computing (EUC). · Proficiency in Windows OS, ServiceNow, SCCM, and Intune. · Hands-on experience with remote support tools, desktop imaging, and IT asset management. · Strong troubleshooting skills in Active Directory, network connectivity, and software deployment. · Familiarity with MAC device support, mobile device management, and VPN setup is a plus. · Ability to work independently, manage multiple tasks, and provide excellent customer support. Job Types: Full-time, Contract Contract length: 12 months Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Posted 9 hours ago
8.0 - 10.0 years
3 - 4 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: Service Desk Manager ͏ Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. Train and guide support specialists to effectively utilize help desk problem-management process (the identification, prioritization, escalation and resolution of end user help requests) to ensure quick and accurate responses to all end users, while emphasizing a customer-focused attitude. - Establish and monitor service level targets/benchmarks and measure performance against those benchmarks. Establish and monitor Compliance level across the region - Patch, AV and security standards Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel. Develop and maintain comprehensive documentation, including: operations guidelines and procedures, inventory checklists, deployment guides, budget information, training guides and support materials. Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular helpdesk performance and utilization reports to leadership. Manage the inventory, support and maintenance of the region/location's end user technology assets, including, but not limited to: desktop and notebook computers, mobile devices (smart phones, tablets, etc.), printers and software. Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations. Conduct research and make recommendations on hardware and software products, services, protocols, and standards. SECONDARY DUTIES/RESPONSIBILITIES: Recommend changes or enhancements in available information technology or equipment as prompted by feedback via the user support function. Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function. Participate in the planning, policy and decision making discussions involving information management projects. Provide occasional technical support and best practice advice for offsite Corporation events. Research and implement special projects and other duties as assigned. NATURE OF WORK CONTACTS Works closely with staff and management from other units and divisions. Regular interactions with GNOC such as network administrators and server admi. Periodic correspondence and interaction with vendors Management staff ͏ ͏ ͏ Mandatory Skills: Technology (Alight IT). Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 9 hours ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. Consultant: As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. Work you’ll do: As Windows Admin / System Administrator you would be expected to, Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. The team At AMS system administration, we understand that people are our most precious resource. We don’t look at our people as resources but as practitioners leveraging their capabilities in their respective technology domains. We bring together a strong combination of experience, scale and capabilities to help clients address their most complex business problems. The organizational structure of our parent organization, Deloitte LLP (“Deloitte”) and our collaborative approach integrate our consulting services with other Deloitte subsidiaries offering tax services, financial advisory services, and risk management capabilities. Clients depend on us for straightforward advice and results that create value. Qualifications – Consultant Preferred: Experience in Windows Server administration (Windows 2008, 2012), VMware Esxi and Microsoft HyperV Virtualization platforms. Deep knowledge services Windows Server 2003-2016; Experience in administration of AD, DNS, DHCP, DFS, RDS services; VMware Patching and Upgrade experiences. Installation and OS Support - Repair / Re-Installation or fresh Installation Active Directory Planning, Deploying & Administration Maintaining Microsoft Windows based AD servers (2008. 2012, 2016). Authorize Auth-Restores Required: Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. Hands-on experience in administration of WIN 2003, 2008, 2012 is a must Minimum 4+ years of System Administration support experience in WINDOWS production environments with strong hands-on experience in Troubleshooting, Cloning, Patching, and general tasks. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300688 Show more Show less
Posted 9 hours ago
1.0 years
1 - 5 Lacs
Mumbai
Remote
We are looking for a skilled and proactive IT Systems Administrator / Support Engineer to join our team. The ideal candidate will have hands-on experience in managing IT assets, troubleshooting system issues, and working across both Windows and Linux environments. This role involves responsibilities in asset lifecycle management, audit readiness, Active Directory administration, patch management, and basic networking. Key Responsibilities:IT Asset Management & Troubleshooting Manage and track IT assets using tools such as GLPI, Lansweeper, or ServiceNow Maintain records of hardware/software inventory and lifecycle Assign, reassign, and decommission IT assets Troubleshoot Windows systems using tools like Event Viewer, Task Manager, and command-line utilities (e.g., sfc, chkdsk) Active Directory, GPO, and Patch Management Administer Active Directory: create/manage users, groups, and OUs Manage group memberships, permissions, and login scripts Implement and troubleshoot Group Policy Objects (GPOs) for security, drive mapping, and software restrictions Use patch management tools (WSUS, SCCM, or third-party solutions) to deploy, test, and report on Windows updates Networking & Linux Administration Perform basic networking tasks: IP configuration, subnetting, DNS/DHCP troubleshooting, firewall and routing basics Manage Linux systems: user accounts, permissions, package installations (apt, yum), service management (systems, service) Use CLI tools on both platforms efficiently and switch between GUI and command-line interfaces as required. Qualifications: MTech/B.Tech in ECE, CSE, IT, or related field 1+ years of experience in a similar role Proficiency in Windows and Linux operating systems Familiarity with IT compliance and audit documentation is a plus Strong problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹161,652.17 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Experience: Computer networking: 1 year (Preferred) Location: Mumbai, Maharashtra (Required) Work Location: Remote
Posted 9 hours ago
0 years
1 - 3 Lacs
India
On-site
Required skills: In-depth technical knowledge of VMWare / Virtualisation product suite and technologies. Build, Configure and maintain VMware environment to ensure availability, reliability, and performance. Provide subject matter expertise in tuning and configuration of virtual environments. Strong experience in building highly automated and self-service platform on the VMware suite of software. Ensure operational process and procedures are formally documented, maintained, and adhered to. Advanced trouble shooting skills and ability to collaborate with other infrastructure teams to resolve issues. Experience in enterprise architecture, Virtualisation, Cloud computing, Hyper converged solution. Able to manage end-to-end controls on Datacentres migration, Business continuity, and Disaster Recovery. Develop and implement disaster recovery and business continuity plans for virtualisation infrastructure. In depth knowledge of hyper converged platform / storage, including Pure Storage Arrays and working knowledge of Dell vXRail, vSAN, Metro clusters. Hands-On experience on P2V analysis and automated migration. Experience in creating automated dashboards for capacity management on virtual environments. Experience in Migration of Virtual infra between DC's and migration of physical servers to virtual infrastructure etc. Continually improve the Virtual infrastructure's support tools and practices whilst maintaining a reliable, cost effective and performant environment. Ensure highest levels of ownership, accountability and service are maintained within the team. Participate in out of hours support to fulfil production and project needs as required. Experience in banking industry and project management. Intermediate Scripting skills and integration to ADO as per requirements. Ability to develop, automate and implement VM operations best practices. Automate the end-to-end delivery and management of Virtual infra including rollout patch deployment and releases. Create and maintain technical documentation related to virtualisation infrastructure. Monitor virtualization infrastructure to ensure optimal performance and hands-on with ITIL process and ticketing workflows. Coordinate and work on the Incidents, Change Requests, Problem tickets and other Major incident root cause analysis. Efficient work with the vendors and third-party engagements based on the requirements of the infrastructure support scope. Willing to work in shifts and support after hours changes. Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 24 months Pay: ₹100,000.00 - ₹300,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person
Posted 9 hours ago
0.0 - 2.0 years
2 - 8 Lacs
Chennai
Remote
About Radian Generation Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions. Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Role and Responsibilities The MSS Engineer 2 executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems. The candidate will act as an escalation step within the MSS team framework. The candidate must possess strong security and a strong network posture. This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. MSSP tasks User provisioning and management, upgrade/patch, monitoring, problem resolution, and configuration management. Execute all provided Standard Operating Procedures (SOP) and policies. Modify permissions and access control lists. Perform routine management of backup and recovery services; file and disk management; and virus protection. Maintain consistent operation of multi-user systems, including coordination with internal and external stakeholders. Engage with internal and external parties (e.g., ISPs, vendors) to troubleshoot and resolve issues, escalating as necessary to ensure timely resolution. Perform design, implementation, and administration activities for complex power generation computing environments on networks, communications, and infrastructure. Evaluate host, system, and network configurations for newly acquired sites and make recommendations for improvement. Review security, antivirus, traffic, and event logs. Adhere to cybersecurity and information security procedures, guidelines, and policies. Evaluate vendor products, services, and suggestions. Perform hardware and software upgrades. Perform routine management of backup and recovery services; file and disk management; and virus protection. Other Report project status for all recurring and non-recurring efforts as required. Attend staff and client meetings as required. • Availability for 24-hour on call duty to meet customer requirements.• Availability to make occasional, planned shifts in work hours to accommodate efforts that can only be performed after generation hours. Develop and document technical processes and procedures as needed. Ensure that required tasks are completed or directed to others as necessary. Effective written and oral communication at all organizational levels internally and with external customers. Analyze known and ad-hoc requirements to determine an efficient schedule, workflow, and process to complete. Provide Subject Matter Expertise in the evolution of IT/OT framework programs developed for our customers, which include product selection, infrastructure design, and security policies. Execute SOPs. Provide escalation to SOC and level 1 engineers. Perform custom audits, reporting and analytics within the MSS team. Preferred Experience Experience in NERC CIP-regulated environments is preferred. Experience in compliance programs or standard-driven environments (e.g., PCI- DSS, NIST, ISO-27001) SOC, NOC, or other operation center experience Work experience in at least one of the following areas: Network and infrastructure design, deployment, or maintenance. Power generation, especially renewable energy. Required Qualification & Education A university technical degree or minimum 0-2 years of relevant IT/OT professional experience. Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings.• All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: Server hardware and OS management. Networking and infrastructure design, implementation, and management. Cybersecurity, including Next-Generation Firewall configuration and management. Remote infrastructure and network support. Data storage and recovery. Work experience in at least one of the following focus areas is required: Tier 2 or Tier 3 IT network/telecommunication support. IT infrastructure design or support. Computer network design or support. Host hardening or security monitoring (Cybersecurity). Skills & Competencies Ethical, responsible, and reliable. Self-motivated. Desire to learn and share newly acquired knowledge with colleagues. Remain cool under pressure in a fast-changing environment. Navigate business and technical challenges with ease. Effective oral and written communication with peers, external customers, and direct supervisors. Exceptional organizational skills required. Strong team collaborator. Independently make decisions and solve problems. • Accurately remember and clearly communicate detailed technical information.• Able to work in an electrical environment. This may have been achieved through formal training, previous work experience, or the ability to demonstrate electrical safety skills. A valid driver’s license is required. NGFW configuration, maintenance, and administration. Microsoft Windows Server support. Effective written and oral communication at all organizational levels, including engineers, end-users, and external customers. Additional Notes This position requires participation in the company’s 24/7 on call rotation. Occasionally required to lift and move up to 50 pounds. Must be willing and able to travel throughout North America, or internationally as required.
Posted 9 hours ago
3.0 years
4 - 5 Lacs
Rajakilpakkam
On-site
Ø Installation, configuration, and maintenance of IT hardware, including desktops, laptops, printers, and networking equipment. Ø Managing Active Directory: User & Group Creation, management, Password, DHCP Service, File & Printer Sharing. Ø Application Support: office 365 mail, SAP, 3D tool, CrowdStrike, Matrix ,Yotta safe Intranet, Extranet, Production application & RDP troubleshooting. Ø Address users' tickets from ticketing tool regarding hardware, software, and networking. Ø Provide technical support to employees for hardware and software-related issues from various locations units. Ø Ensure data backup and recovery procedures are in place and regularly. Ø Assist in ensuring IT security best practices, such as antivirus management, access control, and patch management. Ø Work closely with the IT team to ensure efficient IT operations. Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: System Admin: 3 years (Required) License/Certification: System Admin (Required) Application Deadline: 21/06/2025 Expected Start Date: 17/06/2025
Posted 9 hours ago
6.0 years
0 Lacs
Sonipat, Haryana, India
Remote
Job Title: Networking Manager Reports to: General Manager - IT Infrastructure Location: Ashoka Campus, Sonipat, Haryana Experience (in years) : 6 to 10years Nature of work: Full-time About Ashoka University: https://www.ashoka.edu.in/home/ About the Role: Ashoka University is seeking a skilled Networking Manager with experience in a Managed Security Services environment. The activities need to be performed in a process-oriented environment and involve interfacing with the customer. The ideal candidate is to be responsible for organization-wide systems management and data center operations including the planning, procurement and life-cycle management of network infrastructure. Role and Responsibilities: Expertise in LAN and WAN Management especially in Routers, Switches, firewalls (Juniper, Brocade), Wi-Fi (Ruckus) & NMS. Manage 24X7 operations across various technology areas: Network & server Support, Database Administration, and Helpdesk/Computer Operations. Monitoring security compliance as per best industry practices/ standards, policies and procedures. Monitor adherence to SLA with service providers. Manage the development and support of network infrastructures. Keep current on all software and hardware levels required to conduct business and develop new product update methods. Must have handled a network comprising a minimum of 5000+ Network devices and a heterogeneous server environment. Responsible for the development, and implementation of intrusion detection and preventative plans that ensure all Ashoka networks, servers, and data are secure. Ensure that all Change Management of critical system components and applications takes place and that documented change management practices are followed. Ensure that all system administrative access is documented and approved by Sr. Management and that all documented access is followed. Ensure Ashoka systems are secure from outside vulnerabilities. Ensure that backups of all critical systems are maintained and tested regularly. Eligibility B.E./B.Tech in Computer Science or related field. Engineer/computer science graduate with at least 6years of experience in information security and management of 24x7 basis operations. Professional qualification: CCNA /CCNP/ CISSP certified/ITIL. Skill Set Required: Competency in Blade Servers and enterprise hardware like SAN. Should have good communication skills (written & Verbal). Experience working in corporate/result-oriented organizations. Must have excellent communication and people management skills. Will oversee System Administrators and Cloud security - any knowledge of this technology is a plus but not mandatory. Experience in managing hybrid environments (On-Premises & Cloud). Experience in automation and usage of analytics would be preferred. Has good knowledge of Web servers, Citrix & other remote connectivity tools. IT service management skills with experience in handling Vendors (Hardware, Software and Network) & Software Providers. Thorough working knowledge of firewall topology, NAT, policy management, HA, VPN, VOIP, and Security administration (F/W, IPS/IDS, AV, Patch management, Anti-spam). Manage data center operations. Should have completed at least 1-2 end-to-end networking projects on Juniper/Brocade and Ruckus. Application Submission Process: We invite you to embark on this journey by submitting your application to the: Job Application Form - Networking Manager Ashoka is an equal opportunities employer. Remuneration will be competitive with Indian non-profit pay scales and will depend upon the candidate’s experience levels and the overall organization’s salary structure. At Ashoka University, we strive for excellence in all aspects of our operations. Therefore, only shortlisted candidates will be contacted as part of our rigorous selection process. We look forward to receiving your application as we embark together on a remarkable journey of professional growth and development. Join our exceptional community at Ashoka University, where excellence is nurtured, and aspirations are transformed into reality. Show more Show less
Posted 9 hours ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. Consultant: As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. Work you’ll do: As Windows Admin / System Administrator you would be expected to, Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. The team At AMS system administration, we understand that people are our most precious resource. We don’t look at our people as resources but as practitioners leveraging their capabilities in their respective technology domains. We bring together a strong combination of experience, scale and capabilities to help clients address their most complex business problems. The organizational structure of our parent organization, Deloitte LLP (“Deloitte”) and our collaborative approach integrate our consulting services with other Deloitte subsidiaries offering tax services, financial advisory services, and risk management capabilities. Clients depend on us for straightforward advice and results that create value. Qualifications – Consultant Preferred: Experience in Windows Server administration (Windows 2008, 2012), VMware Esxi and Microsoft HyperV Virtualization platforms. Deep knowledge services Windows Server 2003-2016; Experience in administration of AD, DNS, DHCP, DFS, RDS services; VMware Patching and Upgrade experiences. Installation and OS Support - Repair / Re-Installation or fresh Installation Active Directory Planning, Deploying & Administration Maintaining Microsoft Windows based AD servers (2008. 2012, 2016). Authorize Auth-Restores Required: Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. Hands-on experience in administration of WIN 2003, 2008, 2012 is a must Minimum 4+ years of System Administration support experience in WINDOWS production environments with strong hands-on experience in Troubleshooting, Cloning, Patching, and general tasks. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300688 Show more Show less
Posted 10 hours ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role – Desktop Support L2 • Location – Bangalore • Work mode – 6 days/week, rotational shift, Work from office • Communication – English language mandatory • BGV – Candidate should have all BGV documents • Budget – 27K • Client Location – Should be flexible for both location ( Baghmane tech park and Hebbal) JD mentioned below Desktop L2 • Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time • Mentoring L1 teams unresolved issues. • Leading the L1 teams in absence of Team Leader • Ability to quickly analyse & diagnose technical problems • Independently generates solutions based on analytical, technical skills and train other team members • Problem determination and resolution within SLA's • Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations • Patch management for desktops – ensure critical patches are updated on schedule • Ability to acquire; new skills & keep them updated • Work with Local & Global Teams • Proactive and clear communication skills • Willing to Work on Shifts based on the projects need Regards: Please share your cv Suman Sharma hrdhelpdesk1@raspl.com Show more Show less
Posted 10 hours ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Experience Range : - 6 + Years Job Locations: Pan India Technical/Functional Skills MUST HAVE SKILLS Desired skills for Tanium administrator include: Tanium Service Now, Strong troubleshooting skills in Windows\Linux Operating systems, VMWare, PS scripting In-depth knowledge of Windows patch lifecycle and Microsoft update management Experience with vulnerability management and compliance reporting . Roles & Responsibilities Design and optimize enterprise-wide patching strategies and maintenance windows. Customize TANIUM Deploy packages and create scripts for advanced software rollout and patching logic. Maintain and update patch source repositories, configuration baselines, and deployment templates. Perform root cause analysis for persistent patching issues and automate resolution processes. Develop dashboards and real-time metrics in TANIUM Performance and Reporting modules. Collaborate with security teams for CVE-based remediation through TANIUM Comply. Integrate TANIUM with other ITSM and security tools (e.g., ServiceNow, SCCM, SIEM) for seamless workflows. Mentor and support junior engineers in patching operations and best practices. Execute patch deployments across desktop and server environments using TANIUM Deploy. Monitor patch compliance and remediation status using TANIUM Patch and TANIUM Comply. Troubleshoot failed patches or deployments on endpoints and provide timely resolution. Respond to and resolve service tickets related to patching, software distribution, and endpoint configuration. Perform vulnerability scans with TANIUM Comply and assist in remediation tracking. Run TANIUM Interact queries to validate system health, software versions, and patch status. Follow change control processes and ensure documentation and approvals for patch schedules. Escalate complex issues or recurring failures to L3 support with detailed incident documentation. Coordinate with Vendor and complete necessary tasks that need vendor intervention Show more Show less
Posted 10 hours ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections. Snowflake’s Support team is expanding! We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look to you for technical guidance and expert advice with regard to their effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake’s product and engineering teams. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers. You will develop a strong understanding of the customer’s use case and how they leverage the Snowflake platform. You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation. Ideally, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, been on-call during weekends, and are familiar with database release management. Ability to work the 1st/morning shift, which typically starts from 6 am IST Applicants should be flexible with schedule changes to meet business needs AS A SENIOR CLOUD SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL: Drive technical solutions to complex problems, providing in-depth analysis and guidance to Snowflake customers and partners using the following methods of communication: email, web, and phone Adhere to response and resolution SLAs and escalation processes in order to ensure fast resolution of customer issues that exceed expectations Demonstrate good problem-solving skills and be process-oriented Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues Document known solutions to the internal and external knowledge base Report well-documented bugs and feature requests arising from customer-submitted requests Partner with engineering teams in prioritizing and resolving customer requests Participate in a variety of Support initiatives Provide support coverage during holidays and weekends based on business needs OUR IDEAL SENIOR CLOUD SUPPORT ENGINEER WILL HAVE: Bachelor’s or Master’s degree in Computer Science or equivalent discipline 5+ years of experience in a Technical Support environment or a similar technical function in a customer-facing role Excellent writing and communication skills in English with attention to detail Ability to work in a highly collaborative environment across global teams In-depth knowledge of various caching mechanisms and ability to take advantage of caching strategies to enhance performance. Extensive experience with at least one major cloud service provider Advanced understanding of cloud services, architecture, and best practices. Proficient in database patch and release management. Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats) Experience with designing and implementing high availability and disaster recovery plans. NICE TO HAVE: Knowledge of distributed computing principles and frameworks (e.g., Hadoop, Spark). Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com Show more Show less
Posted 10 hours ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS present an excellent opportunity for Kubernetes / OpenShift Engineer Greetings from TCS !!! Job Title : ServiceNow Sr. Developer IRM (GRC) & SecOps Location- Chennai/Bangalore/HYD/Pune/Mumbai Experience required: 8 to 10 yrs. keywords- ServiceNow Developer, CMDB, Socops, GRC Must-Have At least 5+ years’ experience required with Hands-on design, development, and deployment experience with the Service-now platform (SecOps & IRM). Proficiency in ServiceNow platform configuration (e.g., workflows, forms, UI policies, ACLs). Familiarity with relational databases (e.g., MySQL, SQL Server). Experience working with Agile teams, methodologies, and tools in a virtual environment. Strong knowledge of ServiceNow CMDB, ITSM, ITOM, and Security Operations workflows. Proficiency in ServiceNow Scripting (JavaScript, Glide Script, Business Rules, Script Includes, REST APIs). Experience integrating ServiceNow with SIEM, SOAR, vulnerability management, and risk platforms. Hands-on experience with automated workflows, playbooks, and security orchestration. Familiarity with cybersecurity frameworks (MITRE ATT&CK, NIST, ISO, GDPR, SOC 2, HIPAA, PCI-DSS, etc.). Good-to-Have Design and implement IRM (Integrated Risk Management) and SecOps solutions within the ServiceNow platform. Ensure proper integration of IRM & SecOps with CMDB, ITSM, ITOM, and other enterprise applications. Provide expertise in data modeling, table structures, relationships, and ACL configurations within ServiceNow. Automate security incident response playbooks using Security Orchestration, Automation, and Response (SOAR). Enable vulnerability scanning and patch automation by integrating with VM tools. Develop SecOps dashboards and reports for tracking security posture, incident trends, and compliance gaps. SN Role descriptions / Expectations from the Role 1 Requirement gathering on ServiceNow GRC, SecOps Module requirement 2 Design & develop the solutions on requirement on above mentioned modules 3 Customer facing role as Technical SME 4 Independent contributor for development and deployment **Mandatory Documents- Updated CV, Adhar or Pan Card Copy, Passport Size Photo** Note- Do not apply Freshers. and EX TCSers Thanks & Regards, Supriya Kashid Human Resource Team (TAG) Tata Consultancy Services Mailto: supriya.kashid@tcs.com Show more Show less
Posted 10 hours ago
7.0 years
0 Lacs
Kochi, Kerala, India
On-site
We are seeking a skilled SAP BASIS Consultant with 5–7 years of hands-on experience to manage, administer, and support our SAP landscape. The ideal candidate will be responsible for system installations, upgrades, performance tuning, system copies, backup and recovery, troubleshooting, and supporting SAP implementation projects within a complex environment. Key Responsibilities: · Perform SAP system installations, upgrades (support packs, EHP upgrades, SAP kernel upgrades), and migrations. · Manage and support SAP systems including ECC, S/4HANA, BW, PI/PO, CRM, Solution Manager, and Fiori Gateway. · Monitor system health and optimize performance through proactive tuning. · Execute system copies, client copies, system refreshes, and landscape optimization activities. · Manage SAP transports, patch management, and OSS note implementations. · Support SAP HANA and traditional databases (Oracle, MS SQL, DB2, Sybase) as needed. · Maintain comprehensive system documentation and operational runbooks. · Configure and monitor SAP Early Watch Alerts, SNOTE applications, and SAP Router. · Collaborate with infrastructure teams (DBA, OS, Network) for SAP-related activities. · Support backup strategies, disaster recovery planning, and restore procedures. · Troubleshoot system issues, resolve performance bottlenecks, and perform root cause analysis. · Manage security administration (roles, authorizations) in coordination with SAP Security teams. · Participate in system audits and ensure compliance with SOX, GDPR, and other standards. · Provide 24/7 on-call support on a rotational basis as needed. Key Skills & Qualifications: · Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. · 5–7 years of SAP BASIS administration experience. · Strong experience with S/4HANA, SAP HANA database, and traditional RDBMS platforms. · Good understanding of SAP NetWeaver architecture. · Hands-on experience in SAP implementations, system builds, and greenfield projects. · Hands-on experience in SAP landscape upgrades, cloud migrations, and Unicode conversions. · Knowledge of SAP system refresh strategies and execution methodologies. · Familiarity with SAP Cloud Platform (SCP), SAP BTP, and cloud environments (AWS, Azure, GCP) is a plus. · Exposure to SAP Solution Manager (ChaRM, Monitoring) is preferred. · Basic knowledge of SAP security, TMS (Transport Management System), and authorization concepts. · Certification in SAP BASIS or SAP HANA Administration is advantageous. · Strong analytical and problem-solving abilities. · Ability to work independently and within a collaborative team environment. · Excellent communication, documentation, and presentation skills. · High customer service orientation with proactive issue resolution skills. Show more Show less
Posted 11 hours ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Role: RIM L2 ( Desktop+ Server) Experience: 3+years Location: Thane Salary: 4 to 4.5 LPA JD: Provide Level 2 support for desktop-related issues (hardware, software, OS, peripherals) Troubleshoot and resolve incidents escalated from L1 support Manage and maintain Windows Servers (basic tasks like user account creation, shares, permissions) Monitor system performance and health; escalate server issues as needed Perform software installations, upgrades, and patch management Handle Active Directory and basic network configurations Support remote users via remote access tools Maintain incident tickets and documentation using ITSM tools With regards Dixita Uppal dixita@raspl.com Show more Show less
Posted 11 hours ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS is conducting in-person interview drive for Hyderabad & Chennai location NOTE: Candidate interested in WALK-IN DRIVE in Hyderabad & Chennai must apply TCS is hosting an In-Person Interview Drive on Saturday, 21st June , we’d like to invite you to join us! This is a great opportunity to explore exciting career opportunities with us and meet our hiring team face-to-face. Role **: SOC Analyst / Consultant Desired Skill Set: Cyber security, SIEM, A ntivirus, Vulnerability management, Web Proxy, Security Patch management. Experience Range: 4-10yrs & 10+yrs Joining Location: PAN India Venue : Hyderabad : TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Chennai : TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description: Monitor multiple security technologies such as SIEM, Antivirus, Vulnerability management, Web Proxy, Security Patch management. Tune/Create SIEM correlation rules. Perform in-depth incident and event analysis. Respond and handle the security incidents. Agree and align on reporting and monitoring requirements with business stakeholders. Conduct research on emerging security threats. Modify Standard Operating Procedures (SOPs) and training documentation. Coach junior team members. Good Knowledge on SIEM tools like QROC, Arcsight, SPLUNK or Sentinel. Knowledge and experience with PCs, LAN topologies, routers, hubs, and terminal servers Knowledge of security applications such as IDS, Security Event Management and anomaly detection tools. Knowledge of VPN technology. Knowledge of investigation tools like FTK imager, memory dump, threat analysis tools. Ability to read and interpret network diagrams. Oversight of facilitates for other offices in the UK and provide support and guidance where required. Ability to translate event analysis findings into new monitoring proposals. Remain flexible with 24/7 shift and task assignments. Show more Show less
Posted 12 hours ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role : This role is responsible for ensuring efficient and reliable IT service delivery through effective resource alignment, ticket management, and operational oversight. This includes collaborating closely with L1, L2, and L3 support teams to manage incidents, problems, and changes in line with ITIL best practices. Acting as a key point of contact for internal teams, clients, and stakeholders, the Technical Lead drives clear communication, timely escalation handling, and high service availability and quality. The role also includes performance management, mentoring, and delivering actionable insights through regular business reviews and reporting to senior management. Flexible to manage after hours escalation and lead the team most effective and efficient manner The Responsibility In your role you will be responsible for the team supporting mix of below technologies in 24x7 Managed Services support capacity Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Manage security settings on Microsoft ATP Knowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc. Ability to perform initial investigation on security breach alerts Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)\ Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration Execution of maintenance tasks, App upgrades, patch escalations etc. Key Competencies Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Must have secondary and tertiary technical skills. Good to have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Independent time management skills Good to have understanding of Storage technologies like HP, IBM, Dell, Cisco servers Demonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Understand the performance management function to lead team with unbiased approach Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and above VMware / Virtualization (Hyper - V, VMware),O365, Azure Administration Brennan is an equal opportunity employer. Show more Show less
Posted 12 hours ago
0.0 - 4.0 years
0 Lacs
Delhi, Delhi
Remote
IT Onsite Support Engineer (2-4 Years Experience) Location: Delhi, India Job Type: Full Time (5DPW) Key Responsibilities: 1) Provide onsite IT support for desktops, laptops, and mobile devices. 2) Troubleshoot and resolve hardware, software,and connectivity issues. 3) Manage IMAC (Install, Move, Add, Change) and desk-side support services. 4) Perform break-fix support for end-user devices, including replacements. 5) Deploy, manage, and maintain Windows OS, Microsoft Office, and standard applications. 6) Support and optimize SCCM (System Centre Configuration Manager), Intune, and Active Directory. 7) Administer and troubleshoot VPN, Lync, Outlook, and EUC tools. 8) Provide VIP support and serve as the primary IT contact in the absence of other teams. 9) Ensure compliance with security protocols, patch updates, and antivirus software. 10) Manage and support printers, scanners, and smart hands & feet services. 11) Analyze Service Desk calls and incidentdata to recommend training or automation improvements. Required Skills & Experience: · 2-4 years of experience in onsite IT support and end-user computing (EUC). · Proficiency in Windows OS, ServiceNow, SCCM, and Intune. · Hands-on experience with remote support tools, desktop imaging, and IT asset management. · Strong troubleshooting skills in Active Directory, network connectivity, and software deployment. · Familiarity with MAC device support, mobile device management, and VPN setup is a plus. · Ability to work independently, manage multiple tasks, and provide excellent customer support. Job Types: Full-time, Contract Contract length: 12 months Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Posted 12 hours ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Description And Requirements CareerArc Code CA-AB Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The Control-M product line is BMC’s orchestration and automation platform. It helps the world's largest companies to automate time-sensitive, business-critical workflows. We orchestrate data and machine learning pipelines, supply chains, production lines, financial transactions, and other processes in complex IT environments worldwide. We continuously grow by adding and implementing the most cutting-edge technologies, conducting innovative Just Do It marathons, thinking about new features to add and investing in our employee training programs! BMC is looking for an R&D Manager – Sustenance Engineering to oversee product maintenance and patch development efforts. In this role, you'll have the opportunity to build and lead a talented team of engineers from the ground up, tackling high-impact issues, enhancing product reliability, and delivering exceptional value to our customers. From managing patch cycles to collaborating with cross-functional globally distributed teams, you'll be at the forefront of ensuring our software meets the highest quality and performance standards. If you're passionate about innovation and problem solving. If you love building collaborative, high-performing teams from the ground up. If you're looking for a company with a positive, empowering culture that truly values people – this is the role for you! Key Responsibilities Build and lead a team of ~5 engineers in product maintenance and patch development for mission-critical software. Develop and implement diagnostic tools and processes to enhance product performance. Collaborate with product teams to define requirements and prioritize development tasks. Manage patch development cycles, ensuring timely delivery and quality assurance. Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth. Foster a sense of urgency within the team to meet project deadlines. Encourage continuous learning and development among team members. Oversee and participate in on-call rotations to handle critical production escalations, ensuring rapid issue resolution and minimal service disruption Qualifications Bachelor’s degree in computer science, Engineering, or a related field. 7+ years of overall software engineering experience, out of which at least 3+ years in a people management role Hands-on experience in Java and familiarity with Linux and Windows OS. Current or previous experience in C++ programming. In-depth proficiency with Linux OS. Excellent problem-solving skills and a sense of urgency. Ability to build and lead effective teams, fostering collaboration and growth. Self-motivated with a strong desire to learn and adapt. Great communication, negotiation & interpersonal skills Nice To Have Experience in Spring, Swagger, REST API. Experience building teams from scratch Experience working in an enterprise product-based company BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,166,900 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Min salary 3,125,175 Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Mid point salary 4,166,900 Max salary 5,208,625 Show more Show less
Posted 13 hours ago
0.0 - 1.0 years
0 Lacs
Mumbai, Maharashtra
Remote
We are looking for a skilled and proactive IT Systems Administrator / Support Engineer to join our team. The ideal candidate will have hands-on experience in managing IT assets, troubleshooting system issues, and working across both Windows and Linux environments. This role involves responsibilities in asset lifecycle management, audit readiness, Active Directory administration, patch management, and basic networking. Key Responsibilities:IT Asset Management & Troubleshooting Manage and track IT assets using tools such as GLPI, Lansweeper, or ServiceNow Maintain records of hardware/software inventory and lifecycle Assign, reassign, and decommission IT assets Troubleshoot Windows systems using tools like Event Viewer, Task Manager, and command-line utilities (e.g., sfc, chkdsk) Active Directory, GPO, and Patch Management Administer Active Directory: create/manage users, groups, and OUs Manage group memberships, permissions, and login scripts Implement and troubleshoot Group Policy Objects (GPOs) for security, drive mapping, and software restrictions Use patch management tools (WSUS, SCCM, or third-party solutions) to deploy, test, and report on Windows updates Networking & Linux Administration Perform basic networking tasks: IP configuration, subnetting, DNS/DHCP troubleshooting, firewall and routing basics Manage Linux systems: user accounts, permissions, package installations (apt, yum), service management (systems, service) Use CLI tools on both platforms efficiently and switch between GUI and command-line interfaces as required. Qualifications: MTech/B.Tech in ECE, CSE, IT, or related field 1+ years of experience in a similar role Proficiency in Windows and Linux operating systems Familiarity with IT compliance and audit documentation is a plus Strong problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹161,652.17 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Experience: Computer networking: 1 year (Preferred) Location: Mumbai, Maharashtra (Required) Work Location: Remote
Posted 13 hours ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Summary: The “ Analyst, IT Operations ” will be based in Pune reporting to Manager. In this role, you will be In-charge of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable. What a typical day looks like: Assist in the development, maintenance, and testing of business continuity and disaster recovery plans. Support in the creation and review of recovery strategies and procedures for various business functions. Monitor and report on BC/DR activities, ensuring compliance with internal and external standards. Collaborate with cross-functional teams to ensure preparedness for potential disruptions or disasters. Participate in simulations and tabletop exercises to evaluate response effectiveness. Support security teams in managing and configuring security tools such as Rapid7 for vulnerability scanning and patch management. Assist in penetration testing efforts to identify vulnerabilities within the infrastructure and provide recommendations for remediation. Help analyze security data from various sources and contribute to improving the security posture of the organization. Track and document security findings and remediation efforts. The experience we’re looking to add to our team: Familiarity with disaster recovery planning, business continuity concepts Experience or knowledge of vulnerability scanning and penetration testing (tools like Rapid7, Nessus, or similar) is a plus. Understanding of IT infrastructure and cloud technologies. Familiarity with business continuity frameworks (e.g., ISO 22301, NIST, ITIL). Knowledge of security tools and concepts, such as vulnerability management, penetration testing, and security auditing. Basic knowledge of Rapid7 or other vulnerability management tools is a plus. Familiarity with common operating systems (Windows, Linux) and networking concepts. Strong problem-solving skills with attention to detail. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organizational and time-management skills. Proactive approach to learning new technologies and techniques. Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously. What you’ll receive for the great work you provide: PTO Health Insurance -Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less
Posted 13 hours ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Experience Range - 10 yrs Location : Pune/Remote Qualification : BE/BTech/MCA/MTech (Preferably CS/IT) Technical Skills Required Mandatory: Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc. Knowledge in VAPT analysis & Security knowledge about security software such as DLP, firewalls (End point security are add on) Product and Application Support Good experience in product and application support with sound knowledge of networking and IT Infrastructure Must have worked on supporting any enterprise security applications like zero trust, Identity Management solution, Multifactor Authentication Solution Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc. Should have worked with any reverse proxy solutions Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc. OWASP Application Security Guidelines How typically big enterprise support product installation and upgrades are managed and how the patch management is done Knowledge of Power-shell scripting, Linux shell scripting, and Python Infra Support Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles. Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable Work experience in Client-side operating systems - Windows 7,8,10 are must Very good Working knowledge in Linux & Mac operating systems Support Management and Tools knowledge Good knowledge of L1 and L2 Ticket tracking tools Good Knowledge of Service level management tools Should be able to manage escalations and the agreed and provided SLA for various clients Should be able to provide reports for any escalations, Root cause Analysis (RCA) , Productivity reports Must make sure escalations are managed at root level and there is zero repeat escalations Excellent knowledge on Server Operating systems (Win 2016/19/22, Linux flavors) Proficient in Networking - DNS, DHCP, basic routing concepts, network monitoring commands & tools, Good knowledge in IT Infrastructure & Security concepts -Storage, File servers, SSL certificates, VPNs gateways, VAPT analysis, UTMS etc. Good knowledge in Azure Cloud, conceptual understanding in Desktop as service, working experience in Azure Virtual Desktop / equivalent products Role and Responsibilities: To provide solutions, not workarounds Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required Make sure Support deliveries are under SLAs Provide Solution documents, KB articles & RCAs and make sure team members are following the process Proactively involve in escalations and make sure customer commitments are met Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution Good with Statistical data, analyze priorities and involve in the product improvement discussions work as a leader of special or Ongoing requirements Use appropriate judgement during critical environments. Reproduce customer issues and if required, analyze the root cause; Check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc. Good to have: Knowledge of Windows kernel Drivers Kubernetes and Container technologies Prior experience in support ticketing tools and process Experience in documentations Certifications - ITIL3 or ITIL4 Soft Skills Required Strong communication skills (written and Verbal) Clarity of thought User centric approach Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team Manager Flexible/adaptable Strong verbal communication skills Accops empowers modern enterprises with agility, flexibility, and affordability by providing secure and instant remote access to business applications from any device and network. Founded in October 2012, Accops is headquartered in Pune, India, and is known for its nimble and customizable approach, offering faster response times to dynamic environments. We are a rapidly growing IT product company with a flat organizational structure and flexible work environment. We enable enterprises to adopt 'work from anywhere' and by joining us, you get to work on hypergrowth technologies, like virtualization, cloud computing and network security. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥 𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦. Show more Show less
Posted 13 hours ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
About Mytholog Innovations At Mytholog Innovations, we turn visionary ideas into robust digital realities. Leveraging deep expertise in backend development, microservices, cloud-native architectures, and DevOps, we partner with clients to design scalable systems, enhance existing infrastructures, and deliver impactful engineering solutions. Our rigorous talent screening and commitment to excellence empower companies to build high-performing tech teams that drive sustained innovation and business growth. Job Description We’re seeking a Senior Java Developer with hands-on experience in processing large volume of Kafka/RabbitMQ events , integrating complex third-party systems, and building rule-based engines using Drools . The ideal candidate is a backend powerhouse with a deep understanding of distributed systems, security-first architectures, and scalable integration patterns. If you're passionate about high-performance systems, clean architecture, and secure, maintainable code — this opportunity will challenge and reward you. Location: Remote Employment Type: Full-Time (Contract) Experience: Minimum 5 years Probation: 15 days Note: We are only looking for individual contractors. No agencies please. This is a full-time contractor role. It does not include traditional employee benefits (insurance, PF, etc.). Standard TDS will be deducted from payments, and tax filing is the contractor’s responsibility. Key Responsibilities Develop, and maintain high-throughput event-driven systems using RabbitMQ/Kafka . Design and implement Drools-based business rule engines for dynamic decision-making. Build secure, performant Java Spring Boot microservices with clear boundaries and responsibilities. Develop the integration of external systems/APIs with attention to reliability, fault tolerance, and retries. Implement and enforce strong security practices (authentication, authorization, encryption). Own and optimize event consumption patterns, consumer group management, dead-letter handling, and backpressure control. Requirements 5+ years of hands-on backend development experience in Java (Spring Boot) . Proven ability to process high volumes of Kafka/RabbitMQ messages at scale (multi-million/day range). Deep knowledge of event-driven architecture , distributed systems, and asynchronous processing. Proficiency with Drools or similar rule engines for dynamic business logic. Strong background in secure API development , OAuth2 , JWT , and data encryption techniques. Hands-on experience integrating third-party systems and APIs with resilience patterns. Familiarity with cloud-native deployment practices , Docker , and CI/CD workflows . Strong debugging, profiling, and performance-tuning capabilities. Excellent communication skills to interface with both technical and non-technical stakeholders. Flexibility to work aligned with client time zones. Bonus: Exposure to Resilience4j , WebFlux , or reactive programming . Performance Evaluation Plan Days 1–15: Probation & Onboarding Deliver a sample Kafka/RabbitMQ consumer with metrics, retries, and logging. Submit a technical assessment of the current integration or rule setup. Demonstrate ownership and proactive communication with the team. Days 16–30: Production Integration & Rule Logic Deliver a real-world event processor integrated with at least one external system. Implement business logic using Drools with full test coverage and documentation. Conduct a peer review or propose optimization to an existing event flow. Days 31–45: Scale, Secure, and Own Release a critical, production-grade event consumer or integration module. Patch a key security vulnerability or performance bottleneck. Establish yourself as a reliable backend expert across ongoing initiatives. Benefits 🏡 Fully Remote — Work from your preferred location 🌍 Global Exposure — Collaborate with fast-moving startups worldwide 🤝 Supportive Culture — Transparent, collaborative, and growth-oriented team 🎓 Certification Support — Timely reimbursement programs to boost your credentials 🚀 Performance-Focused Growth — Advancement based on impact, not tenure Show more Show less
Posted 14 hours ago
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