Human Resources Coordinator

We are hiring for our client who is an AI-based travel app based in Gurugram, India. Using technology and artificial intelligence, it services Indian travelers and their travel utility, planning, and booking problems. Offering train, flight, and bus utility and bookings, the company applies AI for deal discovery, personalized recommendations, airfare predictions and alerts, train delay prediction, PNR confirmation prediction, and automated customer service. This role provides expertise in HR operations, emphasizing payroll management, statutory compliance, leave and attendance management, performance reviews, and group-level reporting. The ideal candidate will excel in data management, demonstrate proficiency in Excel, and have experience working with HRMS platforms such as Keka, Darwinbox, or similar systems. This role ensures the accuracy and efficiency of HR processes while supporting the smooth day-to-day functioning of HR operations and enhancing employee experiences. Key Responsibilities ● HR Operations: ○ Oversee the onboarding process, including joining formalities, documentation, and induction, ensuring timelines are met. ○ Manage leave and attendance systems, process leave requests, and update records accurately. ○ Address employee queries related to compensation, leaves, salary deductions, and other HR matters. ○ Maintain physical and digital personnel files, including employment contracts, appraisal letters, ESOP documents, and other records. ● Payroll & Compliance Management: ○ Administer monthly payroll processes, including flexi-benefits, medical insurance, PF, ESI, and leave management. ○ Ensure adherence to statutory and regulatory compliance requirements and maintain all necessary documentation. ● Performance Reviews: ○ Coordinate and support group-level performance review processes, ensuring timely execution, data analysis, and follow-ups. ○ Provide insights and feedback for the continuous improvement of performance management frameworks. ● Policy Management: ○ Assist in developing, implementing, and updating HR policies to align with organizational goals and legal requirements. ● Ad Hoc Documentation & Requests: ○ Prepare and manage ad hoc employee letters and official documents and efficiently handle background verification (BGV) requests. ○ Ensure timely processing and accurate record-keeping of employee documentation. ● HRMS & Data Management: ○ Ensure smooth implementation and management of HRMS platforms (preferably Keka) to streamline and enhance HR operations. ○ Prepare, analyze, and maintain group-level HR reports, including key metrics and actionable insights. ● Exit Management: Manage the end-to-end exit process, including conducting exit formalities, ensuring timely clearance, and maintaining accurate offboarding documentation. Qualifications and Skills ● Bachelor’s degree in human resource management, Business Administration, or a related field. ● Minimum 5 years of experience in HR operations, specializing in payroll, compliance, and leave management. ● Proficiency in Excel, including advanced data analysis and reporting skills. ● Hands-on experience with HRMS platforms, preferably Keka or similar tools. ● Strong knowledge of employment laws, statutory compliance, and payroll processes. ● Excellent organizational and multitasking abilities with a keen eye for detail. ● Analytical mindset with problem-solving capabilities. ● Self-motivated, capable of working independently, and thriving in a fast-paced environment. Show more Show less