488 Crm Management Jobs - Page 10

Join Cloud Science Labs as a Business Development Intern! 6-month paid, commission-based role with remote work, live projects, and Salesforce mentorship. No lead sourcing—just real client engagement, tech collaboration, and a path to full-time

Strong knowledge of property regulations, leasing agreements, and market trends. Proficiency in Microsoft Office, with expertise in Advanced Excel; experience with property management software is a plus

Key Responsibilities: Consult and Advise: Engage with potential learners to understand their academic and professional aspirations. Help them choose the right programs that match their goals. Drive Enrollments: Guide prospects through the complete enrollment process ensuring a smooth, supportive, and personalized experience. Build Relationships: Nurture and maintain long-term relationships with learners to encourage referrals and repeat enrollments. Lead Generation: Identify and reach out to potential leads through online platforms like LinkedIn, Facebook, and other digital channels. Upsell & Cross-Sell: Identify additional learning opportunities for students and recommend relevant courses or services that enhance their value. Stay Updated: Keep an eye on market trends and learner needs to ensure our offerings remain aligned with industry demands. What Were Looking For: Minimum 1 year of experience in academic counselling, inside sales, or a similar role preferably in the EdTech or education space. Strong communication skills both written and verbal. Target-oriented mindset with a track record of meeting or exceeding sales goals. Self-motivated and proactive with a strong sense of accountability and ownership. Comfortable with tools like Microsoft Office (Word, Excel, PowerPoint). Ability to handle follow-ups efficiently and ensure timely closure of leads . Why Join Us? Be part of a fast-growing EdTech company with a mission to bridge the skills gap in emerging fields like cybersecurity. Work in a collaborative and supportive team environment where learning and growth are encouraged. Enjoy performance-driven incentives and career development opportunities. For any queries pls connect on hr@securiumsolutions.com or Jasnoor- 8920376850 or Ekta- 9266722382

Responsibilities: Manage CRM system Ensure data accuracy & compliance Provide administrative support Build strong client relationships Report on customer insights Food allowance Annual bonus

We are looking for experienced, dynamic sales professionals exclusively from the courier and logistics industry who understand the intricacies of B2B service selling. Candidates without logistics background may be considered only if they demonstrate exceptional sales capability and relevant network in the logistics ecosystem Key Responsibilities Drive business acquisition by targeting SMEs, corporates, and large clients requiring courier, parcel, and warehousing solutions Generate leads and convert them into long-term customers Identify growth opportunities across different sectors and regions Present and explain GMS offerings to clients, including pricing, coverage, and service benefits Follow up diligently on inquiries and close deals based on commercial understanding Collaborate with operations and customer service teams to ensure smooth client onboarding and satisfaction Achieve and exceed monthly sales targets Report daily/weekly activities and maintain CRM updates Participate in regional review meetings and align with the company's growth vision Must be able to handle Delivery Tracking (DT) and Data Collection (DC). Should be comfortable with courier-related work. Language Requirements: Candidate must be fluent in Tamil, Telugu, Kannada, and English (English is mandatory).

Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essent

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essent

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essent

Job Description IT Company Position Overview We are seeking an experienced Customer Service Team Lead to manage our customer support team and drive service excellence. This role combines hands-on customer support with team leadership, process improvement, and strategic planning to ensure exceptional service delivery in our IT environment. Leadership Responsibilities • Lead and mentor a team of 5-8 Customer Service Representatives • Develop and implement training programs for new team members • Conduct regular performance evaluations and provide constructive feedback • Create and maintain team schedules to ensure adequate coverage • Set and monitor individual and team KPIs • Foster a positive team culture that promotes excellence and continuous improvement • Collaborate with other department leads to improve cross-functional processes • Manage escalated customer issues and complex support scenarios Operational Responsibilities • Monitor and optimize customer service workflows and processes • Analyze customer service metrics and prepare regular performance reports • Develop and maintain standard operating procedures • Implement and oversee quality assurance programs • Manage the customer service ticketing system and suggest improvements • Create and update knowledge base articles and support documentation • Participate in project planning for new product releases and features • Handle VIP client relationships and escalated support cases Required Qualifications • Bachelor's degree in Business, IT, or related field • 5+ years of customer service experience in IT/software industry • 2+ years of team leadership or supervisory experience • Strong technical background with understanding of IT infrastructure • Proven track record of team development and performance improvement • Experience with CRM systems and help desk software • Excellence in written and verbal communication • Strong analytical and problem-solving abilities Leadership Skills • Strong team building and coaching abilities • Excellent conflict resolution skills • Strategic thinking and planning capabilities • Change management expertise • Decision-making and problem-solving prowess • Budget management experience • Ability to influence and negotiate Career Growth Opportunities • Path to Customer Service Manager • Opportunities for cross-functional leadership roles • Executive leadership development programs • International team management possibilities Key Performance Indicators • Team performance metrics and satisfaction scores • Customer satisfaction rates • First response and resolution times • Knowledge base effectiveness • Team retention rates • Quality assurance scores • Process improvement initiatives • Budget management Company Culture We are a forward-thinking IT company that values innovation, leadership, and exceptional customer service. Our Team Leads play a crucial role in shaping our service culture and developing future leaders.

Company Description Krish helps our customers reach their technology goals by putting their success first and building lasting and effective relationships. Krish offers the best value to its customers by using the right technology, right people, and right costs, backed by our consultants' experience and integrity and our tailored delivery processes. Role Summary: As a Marketing Executive, you'll execute strategic marketing initiatives to amplify our brand presence, drive lead generation, and support client retention. Your role is pivotal in coordinating campaigns, managing social media channels, executing event strategies, and overseeing partner collaborations to ensure measurable marketing outcomes. Key Responsibilities: Campaign Coordination & Execution Execute and monitor email outreach campaigns using Apollo.io, tracking engagement metrics and managing follow-ups. Maintain meticulous campaign records, ensuring accurate lead tagging, status updates, and CRM management. Event Management & Support Research, identify, and manage a calendar of relevant industry events, webinars, and summits. Provide logistical and on-ground support during events, ensuring smooth execution and effective lead capture. Execute detailed post-event follow-up strategies, coordinating with Content & Copy Specialist for personalized outreach. Social Media Management Manage daily posting, cross-platform scheduling, and engagement activities on LinkedIn, Instagram, Twitter, and Facebook. Regularly analyze social media performance, compile insightful reports, and adjust strategies accordingly. Partner Marketing Operations Coordinate marketing activities with strategic partners, facilitating smooth collaboration and timely content delivery. Track partner pipeline, manage co-marketing initiatives, and ensure alignment with mutual business objectives. Client Retention & CRM Management Maintain a comprehensive database of clients, tracking renewal cycles, upsell opportunities, and retention activities. Support execution of client retention initiatives, including targeted newsletters, renewal campaigns, and re-engagement efforts. Analytics, Reporting & Optimization Regularly track and report on campaign metrics, event outcomes, and social media analytics. Provide actionable insights and recommendations based on performance data to improve future marketing initiatives. Qualifications & Experience: Bachelors degree in marketing, Business, or related field. 2-5 years of experience in campaign management, event coordination, or digital marketing within a B2B environment, preferably IT services. Hands-on experience with marketing automation tools such as Apollo.io, CRM systems, and social media management platforms. Proficiency in analytics tools like Google Analytics, LinkedIn analytics, and performance reporting frameworks. Personal Attributes: Strong organizational and time-management skills with the ability to manage multiple concurrent initiatives. Results-driven, analytical mindset focused on continuous optimization. Excellent interpersonal and communication skills, comfortable engaging with internal stakeholders and external partners. Self-motivated and proactive, capable of working independently as well as collaboratively within a team environment.

We are seeking an experienced CRM Support Lead with a strong background in Zoho Help Desk and CRM tools, preferably within the BFSI sector. Responsible for managing CRM-related support operations, supervising a team, handling audits, support issues. Required Candidate profile Lead and manage a team of 5 support engineers handling CRM tickets and issues Oversee daily support operations through Zoho Help Desk. Maintain CRM-related documentation, SOPs, and training materials. Perks and benefits To be disclosed post interview

Track and optimize the lead journeyfrom first touch to conversion Ensure all leads are responded to within defined SLAs Define and track team KPIs including conversions, follow-ups, and revenue targets Work cross-functionally with marketing and operations to improve lead quality and fulfillment

1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.

CMG Manager Operations (Customer Management Group) Responsibilities - • Complaint resolution and vendor management skills. • Customer relationship management skills. • End to end implementation of Next Products. • Complete ownership of Complaint resolution. • Ensuring collections of dues from assigned schools. • Ability to Lead/Motivate and Coach the Team. • Efficient Vendor Management Skills. • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module & • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report) • Should conduct PM audit as per the process set for Manager - CMG • Should plan collection and complaints/installation at the end and beginning of every day. • Should ensure TAT on all installations and support activities. • Need to Adhere to the KRAs. • Responsible for ERP Implementation. Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team. • Responsible to ensure timely payment from assigned school. • Should follow the ERP Implementation process Site Survey” till “Completed” covering all phases Responsible for satisfactory customer experience in Next Product. • Should plan collection and complaint/installation at the end and beginning of everyday. • Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives “OPS Go Ahead” for ERP Implementation. • Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers. • Ensure optimum usage of Next NLP/Products. Need to Adhere to the KRA’s. • Account Manager / ERP Implementation (School ERP)

We are seeking a tech-forward and communication-strong Business Development Executive to join our growing team. This role is ideal for someone who thrives in a digital environment, is fluent with CRM handling, presentation tools, and keeps up with the latest AI trends and technologies. You will be working closely with inbound leads, client communication, and presentation creation all while leveraging the latest in AI and productivity tools. Role & responsibilities Manage and respond to inbound leads efficiently across WhatsApp, email, CRM, and communication platforms. Prepare professional and visually compelling client presentations and proposals using Microsoft tools and AI-based platforms like Beautiful.ai or Canva. Communicate effectively with clients over email, video calls, and chat platforms ensuring clarity and professionalism. Use CRM platforms (e.g., Zoho, Salesforce) to track lead progress, update client records, and maintain clean data. Stay up to date with the latest AI tools (e.g., ChatGPT, Fireflies.ai, Copy.ai, Notion AI) to improve day-to-day work efficiency and automation. Coordinate internally with marketing, sales, and project teams to ensure smooth client onboarding and experience. Support reporting and follow-ups through structured documentation and timely communication Preferred candidate profile Excellent written and verbal communication skills in English. Proficient in creating business decks, proposals, and documents using PowerPoint, Word, and Excel. Working knowledge of CRMs like Zoho, HubSpot, Salesforce, etc. Comfortable with AI tools and open to constantly learning new digital solutions. Ability to work remotely with minimal supervision and deliver on deadlines. Good to Have Exposure to international clients or global markets. Experience in digital marketing, SaaS, or tech services industry. Ability to handle multiple communication tools (Slack, Notion, Google Workspace, etc.) Perks Fully remote role with flexible working hours Opportunity to work with cutting-edge AI tools Fast-paced, growth-driven environment Exposure to international clients and diverse industries

Lead Identification (IT Solutions): Assist in identifying and qualifying potential partners and stakeholders for network expansion. This includes compiling lists of potential partners, gathering contact information, Lead Calling Outreach Support Required Candidate profile Partnership Development Data Tracking Project Coordination Satish kohli capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment

We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment

Business development executive (Specially for freshers) (Night Shift/US Shift) Key Responsibilities 1. Lead Generation and Prospecting: Conduct targeted market research to identify potential clients in the US and Canada. Generate and qualify leads through cold calling, email campaigns, LinkedIn outreach, and networking. Build and maintain a pipeline of prospective clients using CRM tools. 2. Client Relationship Management: Build strong, long-term relationships with clients by understanding their needs and offering tailored solutions. Serve as the primary point of contact for US and Canadian clients, ensuring excellent customer service and satisfaction. 3. Sales Strategy and Execution: Develop and execute sales strategies that align with company goals and meet revenue targets. Prepare and deliver customized proposals and presentations for clients. Negotiate contracts, close deals, and manage the onboarding process for new clients. 4. Market Analysis and Growth: Monitor industry trends, competitor activities, and market developments in the US and Canada. Provide insights and recommendations to the management team to refine business strategies. 5. Collaboration and Reporting: Collaborate with marketing teams to develop campaigns targeting the US and Canadian markets. Provide regular updates on sales activities, pipeline status, and revenue forecasts. Preferred Skills: Familiarity with outsourcing or virtual services (if applicable). Knowledge of industries such as real estate, insurance, IT, or staffing in the US and Canada. Expertise in developing partnerships and B2B relationships. Benefits: Competitive salary with performance-based incentives. Opportunity to work with a diverse, international client base. Professional development and growth opportunities.

Job Objective: To manage end-to-end post-sales customer interactions, ensure timely documentation, address queries, coordinate handovers, and enhance customer satisfaction through efficient communication and support. Key Roles & Responsibilities: 1. Customer Interaction & Query Resolution Act as the primary point of contact for all customer queries post-booking. Handle inbound customer communication via calls, emails, and visits. Maintain a courteous and professional tone in all interactions. 2. Post-Sales Documentation Coordinate with customers for agreement execution, registration, KYC, and payment acknowledgments. Ensure accuracy and timely completion of all post-sales paperwork. Liaise with the legal and accounts team for document verification and compliance. 3. Payment Tracking & Follow-up Monitor payment schedules and send timely reminders for due or overdue installments. Share demand letters, architects certificates, and receipts with customers. Coordinate with the accounts team for reconciliation and confirmation of payments. 4. Customer Database & Records Management Maintain updated and organized records of customer data in CRM software and physical files. Regularly update customer status sheets, payment logs, and communication records. 5. Flat Allotment & Handover Coordination Assist in flat allotment letters, parking allotments, and possession formalities. Coordinate site visits and handover schedules with the execution/engineering team. Maintain checklist of deliverables and customer handover documents. 6. Customer Satisfaction & Relationship Management Conduct periodic follow-ups for feedback, referrals, and testimonials. Ensure proactive communication regarding project progress, delays, or changes. Resolve complaints or escalate unresolved issues to the concerned department. 7. Coordination with Internal Departments Work closely with sales, legal, finance, and site teams to ensure aligned communication. Participate in internal review meetings and report CRM updates. 8. Compliance & Reporting Ensure adherence to RERA guidelines and internal SOPs for customer interaction. Generate weekly and monthly reports on customer status, complaints, and closures. Key Skills Required: Excellent verbal and written communication Strong customer-centric approach Proficiency in MS Excel, Word, and CRM software Ability to handle pressure and multitask Attention to detail and follow-ups