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Senior Sales Supervisor

confidential

3.0 - 7.0 years

Chennai, All india

On-site

As a Senior Consultant Recruitment Business Development professional, your role will involve driving business acquisition in the areas of Search, Selection, and RPO mandates. You will be responsible for client-facing tasks such as inside sales, solution presentations, and recruitment delivery coordination. Ideal candidates for this position are those with experience working with manufacturing and industrial sector clients and a passion for establishing long-term business relationships. Key Responsibilities: - Identify and engage potential clients in manufacturing, engineering, automotive, and other industrial sectors - Drive business development activities through cold calls, meetings, refer...

Posted 2 weeks ago

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Admission Counsellor

upGrad

0.0 years

Mumbai, Maharashtra, India

On-site

Company Profile - Established in 2015, upGrad is Asia's largest integrated Learning, Skilling, and Workforce Development company. We offer a diverse range of programs in high-growth fields such as Data Science, Machine Learning, Product Management, MBA, Digital Marketing, and Entrepreneurship. Our mission is to revolutionize the way people learn by creating accessible, high-quality educational experiences that empower individuals to thrive in their professional career Job Scope - The ideal candidate for this role is a proven sales performer adept in direct-to consumer consultative sales who excels at working with high ticket size products. As an upGrad Admission Counsellor [AC], you will hel...

Posted 2 weeks ago

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Lead Qualification || 99acres || InfoEdge || Noida

Info Edge

0.0 - 3.0 years

3 Lacs

Noida

Work from Office

We are looking for motivated professionals to qualify and manage inbound buyer leads generated through 99acres.com . The role involves engaging with prospective buyers, assessing their seriousness and financial readiness, and forwarding only the qualified leads to relationship managers or clientsthereby improving overall campaign effectiveness. Key Responsibilities: Connect with buyers who inquire through 99acres (no cold calling). Understand buyer requirements such as budget, location, urgency, and readiness to buy. Qualify and filter leads as per defined criteria. Share qualified leads with relationship managers or clients. Update CRM with call details, lead status, and follow-ups. Prepare...

Posted 3 weeks ago

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Exploring CRM Management Jobs in India

The CRM management job market in India is experiencing significant growth as businesses increasingly prioritize customer relationship management to drive sales and enhance customer satisfaction. Professionals in this field play a crucial role in implementing and managing CRM systems to streamline business processes, improve customer interactions, and boost overall profitability.

Top Hiring Locations in India

Mumbai
Bangalore
Delhi
Pune
Hyderabad

These cities are hotspots for companies seeking skilled CRM management professionals to enhance their customer engagement strategies.

Average Salary Range

The average salary range for CRM management professionals in India varies based on experience levels:

Entry-level: INR 3-5 lakhs per annum
Mid-level: INR 6-10 lakhs per annum
Experienced: INR 12-20 lakhs per annum

Salaries may vary depending on the company, location, and individual skills.

Career Path

A typical career progression in CRM management may include roles such as CRM Executive, CRM Analyst, CRM Manager, and eventually CRM Director. Professionals can advance by gaining experience, acquiring relevant certifications, and demonstrating strong leadership and analytical skills.

Related Skills

In addition to CRM management expertise, professionals in this field are often expected to have skills in: - Data analysis - Customer service - Communication - Project management

Interview Questions

What is CRM, and why is it important for businesses? (basic)
Can you explain the difference between operational CRM and analytical CRM? (medium)
How would you handle a situation where a customer is dissatisfied with the service provided? (medium)
What CRM software have you worked with in the past, and what was your experience with it? (basic)
How do you ensure data accuracy and integrity in a CRM system? (advanced)
Describe a successful CRM implementation project you were involved in. What challenges did you face, and how did you overcome them? (advanced)
How do you measure the effectiveness of a CRM strategy? (medium)
What steps would you take to increase user adoption of a new CRM system in an organization? (medium)
Can you explain the concept of lead scoring in CRM? (basic)
How do you handle conflicts between different departments regarding CRM processes? (advanced)
What role does data security play in CRM management, and how do you ensure data protection? (medium)
Describe a time when you had to customize a CRM system to meet specific business requirements. (medium)
How do you stay updated on the latest trends and technologies in CRM management? (basic)
What is your experience with creating and analyzing CRM reports? (medium)
How do you prioritize customer data privacy while maximizing the benefits of a CRM system? (advanced)
Can you provide an example of a successful CRM campaign you have managed? (medium)

Closing Remark

As you navigate the competitive landscape of CRM management jobs in India, remember to showcase your expertise, stay informed about industry trends, and continuously upskill to stay ahead in this dynamic field. Prepare thoroughly for interviews, demonstrate your problem-solving abilities, and apply with confidence to secure exciting opportunities in CRM management. Best of luck in your job search journey!

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