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2250 Crm Management Jobs

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1.0 - 5.0 years

0 - 0 Lacs

pune, mumbai city

On-site

job title: customer support executive international voice (Canadian process) location: pune, mumbai employment type: full-time shift: us shifts (between 6:30 pm to 3:30 am ist) work mode: work from office experience required: experienced (international voice bpo) education: minimum hsc (12th pass) / graduate / undergraduate age limit: up to 44 years job description we are hiring customer support executives for an international voice process catering to us customers. this is a voice-based bpo role involving both inbound and outbound calling. key responsibilities handle customer queries through international voice calls (us process) resolve issues efficiently while ensuring customer satisfacti...

Posted -1 days ago

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3.0 - 6.0 years

6 - 12 Lacs

gurugram

Work from Office

Identify, target, and acquire new corporate clients, SMEs, start-ups, and large companies in Gurgaon and NCR (like in IT Parks, Cyber Hub) Generate business from MICE, weddings , and long-stay guests Focus on Hotel Room Bookings by regular sitevisits Required Candidate profile Knowledge of corporate travel policies and OTA contracting Established client network in Gurgaon’s corporate sector (IT, consulting, manufacturing, start-ups). relationships with travel agents

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3.0 - 8.0 years

3 - 4 Lacs

chennai

Work from Office

The Customer Relationship Manager (CRM) at MRS Roadways will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, identifying opportunities to enhance customer satisfaction and business. Provident fund

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1.0 - 5.0 years

2 - 3 Lacs

mumbai

Work from Office

Job Title: Pre-Sales Executive Real Estate Experience Required: 12 Years Educational Qualification: Graduate in any discipline Location: [Insert Location] Industry: Real Estate / Property Functional Area: Sales, Pre-Sales, Business Development Employment Type: Full Time, Permanent Job Summary We are looking for a dynamic and enthusiastic Pre-Sales Executive to join our growing real estate team. The ideal candidate will be responsible for engaging with potential clients, understanding their property needs, and coordinating site visits. This role demands excellent communication skills, relationship-building ability, and a proactive approach to client management. Key Responsibilities Initiate c...

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4.0 - 9.0 years

6 - 12 Lacs

ahmedabad, mumbai (all areas)

Work from Office

We are hiring for one of our client for the role of Client Account Management role. PFB the details: KEY DELIVERABLES: Account Management Implement the departmental strategy and initiatives, ensuring that they remain consistent with the businesss overall strategy. Achieve revenue targets by creating business opportunities in the region from existing clients by identifying their needs & educate them about better price and better sourcing which mjunction offers. Possess a strong understanding of mjunction products, competitors in the industry and positioning. Follow the latest industry developments and stay up-to-date on corporate competitors, conducts regular research, keeps up with trends an...

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1.0 - 5.0 years

1 - 2 Lacs

kolkata

Work from Office

Role & responsibilities We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners and the internal escalation head for any customer-facing issues. Youll maintain Customer Relationship Managers (CRMs), own key accounts, and help structure this function into a scalable, efficient, and revenue-positive engine. At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help sh...

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6.0 - 8.0 years

8 - 10 Lacs

bengaluru

Work from Office

Job Title: Head of Telesales Location: Koramangala, Bangalore Job Type: Full-Time. ( 10am to 07pm ) Experience: 7 to 8 years Reports To: Head of Sales / CEO Job Summary: As Head of Telesales, you will lead and scale the telesales (inside sales) function to drive acquisition, growth & profitability for our gold-buying operations. You will create strategies, build and manage a high-performing team, optimize lead flow and conversion, and ensure excellent customer experience while maintaining compliance and transparency. Your role includes setting targets & KPIs, monitoring performance, collaborating with marketing, operations & finance, and constantly improving processes to boost sales volume a...

Posted 2 hours ago

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0.0 - 7.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities: Manage customer relationships using Zoho CRM, Sales Force CRM, MS Dynamics CRM, SAP CRM Tech. Strong knowledge of Workflows, Automation, Blueprints, and Integrations. Zoho CRM or Zoho One implementation and customization. Work from home

Posted 4 hours ago

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be joining the sales team at Securden as an Account Executive (AE) with the primary responsibility of managing inbound leads to drive revenue and customer growth. Your role will involve: - Managing the flow of inbound leads - Qualifying leads - Scheduling product demos - Assisting prospects with Proof of Concepts (PoCs) - Acting as a liaison between prospects and internal tech/product teams - Preparing proposals - Following up with leads to convert them into customers - Ensuring a smooth transition for customers post-purchase to move to production without any issues To excel in this role, you must possess: - A sense of urgency in your work - Being highly result-oriented - Taking com...

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Generalist Marketer with over 5 years of experience in B2B SaaS, specifically in the USA market, your role will involve driving marketing initiatives to enhance brand awareness, lead generation, and customer marketing at a Y Combinator-backed startup. You'll need to thrive in a fast-paced environment while handling content marketing, product marketing, event planning, and demand generation activities. **Key Responsibilities:** - Develop and execute content strategies including thought leadership pieces, case studies, blogs, and product messaging. - Collaborate with sales and product teams to refine positioning and sales enablement materials. - Create marketing collateral to support outb...

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0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

As an intern at Pavani Infra, you will play a crucial role in supporting the sales and marketing departments. Your responsibilities will include assisting in the development and implementation of sales and marketing strategies aimed at driving business growth. This will involve conducting market research to identify potential customers, analyzing industry trends, and performing competitive analysis. - Assisting in developing and implementing sales and marketing strategies - Conducting market research to identify potential customers - Analyzing industry trends and performing competitive analysis You will also be involved in creating marketing collateral such as brochures, presentations, and s...

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18.0 - 22.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be joining Auro Realty, a company committed to shaping the cities of the future by creating vibrant and modern infrastructure projects. Auro Realty is dedicated to pushing the boundaries of design, with a focus on delivering a unique style in both residential and commercial developments. The core philosophy of Auro Realty centers around Trust, Transparency, Technology, and Customer-centricity, with the goal of achieving sustainable growth and creating memorable experiences for clients. The experienced professionals at Auro Realty work diligently to enhance spaces by incorporating insights from end-users. Key Responsibilities: - Lead sales efforts for an Ultra Luxury H...

Posted 6 hours ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: You will be responsible for engaging with potential clients through inbound and outbound calls, emails, and follow-ups to understand their needs and establish strong client relationships. It will be crucial to clearly communicate our service offerings, value proposition, and effectively address any client queries that may arise. Your role will involve evaluating client requirements and recommending suitable service solutions, which may involve customizing offerings as per the client's needs. Negotiating terms and finalizing sales contracts in line with company objectives will be a key part of your responsibilities. Key Responsibilities: - Engage with potential clients through ...

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: You will play a crucial role in driving the real estate business forward by identifying potential customers and generating leads through various channels. Conducting thorough market research will help you understand customer needs and preferences, enabling you to engage with prospective clients effectively. Key Responsibilities: - Identify potential customers and generate leads through various channels - Conduct thorough market research to understand customer needs and preferences - Present and demonstrate the features and benefits of properties to interested parties - Work closely with the sales team to support the closing of deals - Maintain an up-to-date knowledge of market...

Posted 7 hours ago

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As a Real Estate Sales Executive, your primary responsibility will involve interacting with potential corporate clients through various channels such as calls, meetings, and presentations. You will be expected to understand their needs and recommend appropriate property solutions tailored to their requirements. It will be crucial to follow up diligently on leads obtained from CRM tools, portals, referrals, and events to facilitate the conversion process from initial inquiry to on-site visits and eventual closures. Key Responsibilities: - Furnishing comprehensive information regarding property features, pricing, and amenities to clients. - Arranging customized site visits to showcase the prop...

Posted 8 hours ago

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Sales Executive at Estetica, you will be joining a cutting-edge platform that connects salons, spas, and skin clinics with clients. Your primary responsibilities will include: - Identifying and onboarding service providers onto the Estetica platform - Driving revenue growth and establishing strong partnerships - Reaching out to salons, spas, and skin clinics to present Estetica's value proposition - Customizing solutions to meet the specific needs of each provider - Building and nurturing long-term relationships with service providers To excel in this role, you should be passionate about the beauty and wellness industry, possess excellent communication skills, and have a proven track re...

Posted 10 hours ago

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0.0 - 4.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Customer Care Professional based in Kharadi, Pune, your main responsibility will be to handle incoming calls, resolve client queries, and provide accurate information. You will need to follow up with clients to confirm appointments, maintain updated records in CRM, and coordinate with the in-clinic team for timely service delivery. It is important to address client concerns promptly, escalate issues when necessary, and assist in calling campaigns and customer satisfaction surveys. Key Responsibilities: - Handle incoming calls and resolve client queries - Follow up with clients to confirm appointments - Maintain updated records in CRM - Coordinate with the in-clinic team f...

Posted 11 hours ago

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1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Pre Sales Executive at Casafy Realty, your primary role will be to generate leads, conduct sales presentations, and provide pre-sales support to potential customers in Pune. You will collaborate with the sales team to achieve sales targets and contribute to the business's growth. **Responsibilities:** - Generate and qualify leads for the Pune real estate market through calls, emails, and digital platforms, ensuring a consistent flow of prospects. - Understand client needs specific to the Pune market and provide tailored real estate solutions. - Provide accurate information to clients about Pune-based properties, project features, pricing, and any ongoing offers. - Coordinate and schedul...

Posted 11 hours ago

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1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Pre Sales Executive at Casafy Realty, your primary responsibility will be to generate leads, conduct sales presentations, and provide pre-sales support to potential customers in Pune. You will play a crucial role in collaborating with the sales team to achieve sales targets and contribute to the growth of the business. - Generating and qualifying leads for the Pune real estate market through calls, emails, and digital platforms to ensure a consistent flow of prospects. - Understanding client needs specific to the Pune market and providing tailored real estate solutions. - Providing accurate information to clients about Pune-based properties, project features, pricing, and any ongoing of...

Posted 11 hours ago

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10.0 - 14.0 years

0 Lacs

delhi

On-site

As an Account Manager for a respected metrology brand with highly differentiated products, your role involves consulting major account customers with a great portfolio of Creaform. Your primary focus will be on long-term account management of top tier customers and implementing strategic sales initiatives to drive increased sales. Collaboration with internal and external partners is essential to maximize sales opportunities across the entire line of Creaform solutions, which includes manual systems, software platforms, and automated solutions. This position offers an excellent opportunity to enhance your skills in CRM management, sales action planning, and overall sales career development wi...

Posted 12 hours ago

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3.0 - 7.0 years

0 Lacs

madurai, tamil nadu

On-site

As an Area Sales Manager at Quick Heal Technologies Ltd., your role involves leading the channel sales strategy in the cybersecurity/IT security industry within your assigned regional territory. Your primary goal is to enhance market penetration, drive revenue growth, and increase brand visibility through effective relationship management, territory planning, and sales execution. Your emphasis will be on expanding Quick Heal's market share by collaborating with distribution partners and retail networks. Key Responsibilities: - Develop and manage a strong network of distributors, resellers, and retailers - Drive sales across various product lines including Quick Heal Total Security, Seqrite E...

Posted 12 hours ago

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Sales Development Representative (SDR) joining the Inside Sales team, you will play a crucial role in sourcing new sales opportunities. Your responsibilities will include: - Engaging with potential clients through cold calling, emailing, and following up on inbound leads. - Understanding customer needs and challenges to effectively match them with solutions from our service offerings. - Maintaining and updating a CRM/database of current and potential clients. - Staying updated on product features, industry trends, and the competitive landscape. - Conducting research on target companies to identify key decision-makers. - Scheduling client meetings and product/service presentations. To be...

Posted 13 hours ago

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2.0 - 4.0 years

3 - 4 Lacs

bengaluru

Work from Office

Job description: Job Opening: CRM Executive Real Estate/Construction We are hiring for a CRM Executive to join our team! Location: [Brigade signature towers, Budigere cross, Bangalore ] Experience: 2–3 years (minimum 1–2 years in Real Estate / Construction) Key Responsibilities: Handle customer queries & maintain strong relationships Follow up on payments & ensure timely collections Update and manage payment records in CRM Coordinate with accounts & sales teams for smooth operations Requirements: Graduate (Commerce/Business preferred) Strong communication skills in Kannada (mandatory) Experience in Real Estate/Construction payment handling Local candidate preferred Job Type: Full-time Work L...

Posted 20 hours ago

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1.0 - 5.0 years

0 - 0 Lacs

pune, mumbai city

On-site

job title: customer support executive international voice (us and aus process) location: pune, mumbai employment type: full-time shift: us shifts (between 6:30 pm to 3:30 am ist) and aus shift work mode: work from office experience required: experienced (international voice bpo) education: minimum hsc (12th pass) / graduate / undergraduate age limit: up to 44 years job description we are hiring customer support executives for an international voice process catering to us and aus customers. this is a voice-based bpo role involving both inbound and outbound calling. key responsibilities handle customer queries through international voice calls (us process) resolve issues efficiently while ensu...

Posted 1 day ago

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2.0 - 7.0 years

2 - 4 Lacs

mumbai suburban, vasai, mumbai (all areas)

Work from Office

Leading Real Estate Company is looking for : CRM Executive Profile : Post-Sales Communication Serve as the primary point of contact for customers from booking to possession. Provide regular updates and support throughout the post-sales lifecycle Required Candidate profile Loan Processing Address and resolve customer queries & grievances related to post-sales activities Possession Management Ensure smooth possession & key handover Whatsapp your CV on 8097836496

Posted 1 day ago

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Exploring CRM Management Jobs in India

The CRM management job market in India is experiencing significant growth as businesses increasingly prioritize customer relationship management to drive sales and enhance customer satisfaction. Professionals in this field play a crucial role in implementing and managing CRM systems to streamline business processes, improve customer interactions, and boost overall profitability.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are hotspots for companies seeking skilled CRM management professionals to enhance their customer engagement strategies.

Average Salary Range

The average salary range for CRM management professionals in India varies based on experience levels:

  • Entry-level: INR 3-5 lakhs per annum
  • Mid-level: INR 6-10 lakhs per annum
  • Experienced: INR 12-20 lakhs per annum

Salaries may vary depending on the company, location, and individual skills.

Career Path

A typical career progression in CRM management may include roles such as CRM Executive, CRM Analyst, CRM Manager, and eventually CRM Director. Professionals can advance by gaining experience, acquiring relevant certifications, and demonstrating strong leadership and analytical skills.

Related Skills

In addition to CRM management expertise, professionals in this field are often expected to have skills in: - Data analysis - Customer service - Communication - Project management

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Can you explain the difference between operational CRM and analytical CRM? (medium)
  • How would you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • What CRM software have you worked with in the past, and what was your experience with it? (basic)
  • How do you ensure data accuracy and integrity in a CRM system? (advanced)
  • Describe a successful CRM implementation project you were involved in. What challenges did you face, and how did you overcome them? (advanced)
  • How do you measure the effectiveness of a CRM strategy? (medium)
  • What steps would you take to increase user adoption of a new CRM system in an organization? (medium)
  • Can you explain the concept of lead scoring in CRM? (basic)
  • How do you handle conflicts between different departments regarding CRM processes? (advanced)
  • What role does data security play in CRM management, and how do you ensure data protection? (medium)
  • Describe a time when you had to customize a CRM system to meet specific business requirements. (medium)
  • How do you stay updated on the latest trends and technologies in CRM management? (basic)
  • What is your experience with creating and analyzing CRM reports? (medium)
  • How do you prioritize customer data privacy while maximizing the benefits of a CRM system? (advanced)
  • Can you provide an example of a successful CRM campaign you have managed? (medium)

Closing Remark

As you navigate the competitive landscape of CRM management jobs in India, remember to showcase your expertise, stay informed about industry trends, and continuously upskill to stay ahead in this dynamic field. Prepare thoroughly for interviews, demonstrate your problem-solving abilities, and apply with confidence to secure exciting opportunities in CRM management. Best of luck in your job search journey!

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