Sales Force Customer Relationship Manager

Dear Aspirants,

Greetings from Rain Cements Ltd (Priya Cement)

Sales force Customer Relationship Manager

Work Location: RCL Head Office - Rain Cements Ltd, Plot No. 34, Rain Center, Srinagar Colony, Hyderabad - 500073

Job description:

Priya Cement

Role & responsibilities

• User and data management:

• Manage user accounts, including creation, deactivation, and password resets.
• Ensure data accuracy and integrity through regular cleaning, validation rules, and deduplication.
• Import, export, and manage data within the system.

• Support and training:

• Provide daily support to users and troubleshoot issues.
• Train new and existing users to ensure proper platform adoption and proficiency.
• Create user-friendly reports and dashboards to visualize data.

• Maintenance and improvement:

• Monitor system performance and implement updates and new features from Salesforce releases.
• Ensure the platform is functional, reliable, and scalable.
• Support integrations with other business applications and third-party tools.

• Collaboration:

• Act as a liaison between technical teams and business stakeholders.
• Translate business requirements into technical solutions.

1. System configuration and customization:

• Create custom objects, fields, workflows, and process automation using tools like Flow.
• Set up security settings, profiles, roles, and permissions.

Preferred candidate profile

• MBA/PGDM from a reputed, accredited university
• At least 5 years of experience in sales force Customer Relationship Manager in cement marketing sector.
• Proven customer-facing experience in the B2C sector
• In-depth knowledge of marketing techniques and sales best practices
• Strong sales and customer service skills with a knack for negotiations
• Excellent mentoring, coaching and people management skills for maximizing employee and team performance
• Listening skills with a personable and approachable demeanor

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• Superb verbal and written communications skills.
• Proficiency in MS Office

Preferred candidate profile

Perks and Benefits Emoluments will be at par with the best in Industry. if you would like to explore the opportunity, please revert with your updated resume at the earliest to hrd.ho@priyacement.com if you have any questions or comments, please do not hesitate to reach us at 040-4040 1284.required details in CV / Resume are as follows: current Ctc expected Ctc notice Period at your current job/organization relevant Experience.