442 Crm Strategy Jobs

Role: PHP Developer (CRM & Digital Systems) Exp:3-6y Salary:3-7 LPA PHP programming Experience in modifying and maintaining CRM application MySQL /Maria DB database HTML, CSS, JavaScript Debugging, optimization, application security NP: Immediate/15

Job Purpose To drive customer engagement, retention, and lifetime value by managing CRM strategies, customer data, and loyalty initiatives across FMCG channels (GT, MT, E-commerce). Key Responsibilities CRM Strategy & Execution Develop and execute CRM strategies aligned with brand and sales objectives Design customer segmentation based on purchase behavior, frequency, and value Manage end-to-end CRM campaigns (SMS, WhatsApp, Email, App, Loyalty programs) Customer Data & Insights Own and manage customer databases ensuring data accuracy and compliance Analyze customer behavior, repeat purchase trends, and churn indicators Generate actionable insights to support sales promotions and product lau...

Roles and Responsibilities Develop and implement customer experience strategies to drive business growth through improved customer satisfaction, loyalty, and retention. Collaborate with cross-functional teams to design and deliver personalized experiences that meet customers' evolving needs. Analyze data to measure Net Promoter Score (NPS) and other key performance indicators (KPIs), making recommendations for process improvements based on findings. Manage the entire customer life cycle from initial contact through purchase, ensuring seamless transitions between touchpoints. Identify opportunities for upselling and cross-selling products or services based on customer behavior patterns.

Process: Customer Relationship Management (CRM) Shift Timing: 10:00 AM 7:00 PM Weekly Off: 1 Rotational Week Off Salary: 24,000 In-hand per month Eligibility Criteria: Minimum 1 year of experience in CRM / Customer Support / Calling process Good command of English along with any one language :Tamil / Hindi / Marathi / Bengali / Gujarati Strong communication and interpersonal skills Immediate joiners preferred How to Apply ? For more information or to apply, contact: Call/WhatsApp: HR Hrutuja - 8552032236

Responsibilities: * Lead CRM strategy & execution across customer platforms. * Drive CX transformation with Microsoft Dynamics & Oracle CRM. * Manage customer lifecycle from acquisition to loyalty. Health insurance Provident fund Annual bonus

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do The CRM Lead is responsible for shaping and executing the company’s CRM strategy to drive customer engagement, retention, and business growth. This role ensures the effective use of customer data, manages multi-channel campaigns, and ensures compliance with privacy and spam regulations. The CRM Lead will oversee CRM operations, collaborate with cross-functional teams, and lead the execution of CRM initiatives that maximize customer value and align with broader business objectives.Design, implement, dev...

Skill required: Marketing Operations - Campaign Management Designation: Digital Mktg Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do The CRM & Loyalty Advisor will drive the development, execution, and optimization of customer loyalty and CRM programs, focusing on strengthening customer relationships, enhancing brand loyalty, increasing customer lifetime value, and delivering seamless customer experiences. This role combines strategic thinking, customer insights, operational excellence, and CRM expertise. The advisor will collaborate cross-functionally with marketing, data analytics, sales, and customer service teams to design, imple...

Urgent hiring for the CRM profile for Panchkula location. Designation- CRM Location: Sector 8, Panchkula Experience: 5-8 Years Gender: Any Salary: Depends on Interview Key Responsibilities: Handle client interactions and ensure high levels of customer satisfaction. Manage and process documentation work efficiently using 4QT software. Assist clients with property registry processes and provide end-to-end support. Maintain accurate records of client communications and documents. Coordinate with internal departments for smooth execution of client-related tasks. Follow up with clients on documentation and compliance-related requirements. Address and resolve client queries in a timely and profess...

Responsibilities: * Manage territory sales through CRM strategy & field visits * Achieve targets by retaining customers & building relationships * Increase customer engagement with effective communication Food allowance Provident fund Health insurance Annual bonus Sales incentives

Responsibilities: * Develop & execute CRM strategies * Manage customer relationships * Measure & report on CRM success * Collaborate with sales & marketing teams * Ensure exceptional customer experiences Food allowance Provident fund

CRM Executive responsible for managing customer data, maintaining sales pipelines, optimizing CRM workflows, generating reports, supporting sales teams, and improving customer engagement through accurate insights and process automation.

Customer Relationship Management (CRM) Role & responsibilities : To manage end-to-end customer relationship activities by ensuring timely resolution of customer queries and complaints, driving collections and registrations, and delivering superior service standards that enhance customer satisfaction, loyalty, and referrals. Preferred candidate profile Handle customer queries and complaints within defined TATs, ensuring effective resolution and high satisfaction levels. Proactively follow up with customers for timely collection of demand, interest, TDS, and GST. Coordinate and manage agreement registration processes, ensuring accuracy and regulatory compliance. Maintain detailed customer prof...

Manage post-booking lifecycle — loan coordination, agreement & possession process.Payment schedules & collection follow-ups.Bank sanction & disbursement coordination.Customer communication & query handling.Registration file management

The Assistant General Manager / Deputy General Manager- Client Relationship Management will be responsible for overseeing and enhancing the client experience through effective management of documentation, client queries, and engagement processes. Based at Head Office - this role requires excellent communication skills, a strong focus on customer service, and the ability to work collaboratively across departments to ensure client satisfaction and retention. Key Responsibilities: Build & maintain relationships with clients. Escalating & resolving the concerns as raised by Staff or by Clients. Coordinate with Internal Departments to ensure that the business needs are fulfilled effectively. Resp...

Responsibilities include updating CRM software, coordinating with sales/operations teams, resolving customer issues, and preparing basic reports. Good communication skills and basic computer knowledge required. Experience in CRM.

Address customer inquiries, concerns. Coordinate with the sales teams to ensure smooth lead flow and communication. Ensure a smooth handover from sales to post-sales. Assist with documentation, registration, and queries.

Must have CRM/lifecycle experience in digital-first/app platforms, preferably Gaming/OTT/E-commerce. Strong in Clevertap/MoEngage/Braze/WebEngage, segmentation, cross-channel campaigns, retention KPIs, A/B tests, and funnel optimization.

Job Title: AM - CRM Marketing Location: Bangalore / Hybrid Employment Type: Full-time About the Role We are looking for a Marketing Analyst to join our team and play a crucial role in optimizing marketing strategies through data-driven insights. You will analyze market trends, campaign performance, and customer behavior to help us make informed decisions that drive growth, retention and improve ROI. Key Responsibilities Collect, clean, and interpret data from multiple sources (digital campaigns, CRM, sales data etc.). Analyze marketing performance metrics (CTR, CAC, ROI, CLV, etc.) and prepare detailed reports from Clevertap, Metabase and data warehouse. Identify trends, patterns, and action...

As a CRM Specialist, your role involves developing a CRM strategy to enhance customer engagement, loyalty, and revenue. You will analyze key performance indicators like customer engagement and retention rates, providing valuable insights to senior management for informed decision-making. Collaboration with sales, marketing, customer service, and IT teams is crucial to align CRM systems and strategies with overall business objectives. Your responsibilities include managing the CRM platform by overseeing software selection, implementation, and optimization to ensure smooth functionality and meet organizational needs. It is essential to ensure data compliance by adhering to data privacy and sec...

As a data analyst, you will be responsible for managing administrative tasks crucial to the smooth operation of BD and project management. Your will do lead creation, accounts maintenance, and ensuring accurate and timely submission of timesheets. Required Candidate profile 3 yrs of exp. in administrative or operations roles, preferably in a business development or project management environment Expert in Excel and PowerBI. Experience in Salesforce is preferred

Manage client relationships with CRM tool Collaborate on sales strategies Prepare reports using MS Office software Handle data entry and analysis Coordinate sales activities Good knowledge of Web design/IT services Understanding digital marketing

Own enterprise B2B revenue growth, drive strategic client acquisition, orchestrate end-to-end deal cycles, optimise pipelines, close high-value mandates, and influence revenue ops. Requires elite negotiation, stakeholder management & closure. Performance bonus Sales incentives Annual bonus

CRM Strategy & Leadership, Product Ownership Sales & Channel Process Optimization Data, Analytics & Sales Insights Change Management & Adoption Customer Lifecycle & After-Sales Integration ERP–CRM integration (SAP, Oracle, Microsoft Dynamics etc.)

CRM Strategy & Leadership, Product Ownership Sales & Channel Process Optimization Data, Analytics & Sales Insights Change Management & Adoption Customer Lifecycle & After-Sales Integration ERP–CRM integration (SAP, Oracle, Microsoft Dynamics etc.)

Roles & Responsibilities of CRM in a Manufacturing Company 1. Customer Relationship Management Serve as the primary point of contact for customers after sales. Maintain strong relationships with distributors, dealers, and direct clients. Ensure customer satisfaction through timely communication and support. 2. Order Management Coordinate with sales and production teams to ensure timely order processing. Track order status from confirmation to dispatch and delivery. Communicate delays, changes, or updates to customers proactively. 3. Complaint & Query Resolution Handle customer complaints related to product quality, delivery, pricing, or documentation. Coordinate with the quality control, log...