Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Sector 32, Gurugram Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest

Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Mohali Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest

As a practitioner in our Cyber Team, youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - SOX,Cloud,Data Management IT/IS controls Testing and Assurance Design and execute controls testing strategies to evaluate the design adequacy and operating effectiveness of controls. Testing Approach Review and Process Documentation Develop methods to monitor and measure risk, compliance, and assurance efforts. • Create test plan, test scripts etc. to support the delivery of controls assurance objectives. • Prepare detailed testing documentation, workpapers and reports to highlight findings and recommendations. Collaborate with various departments for control walkthroughs, sampling, evidence collection etc. Maintain up-to-date knowledge of industry standards and best practices related to controls testing. Review existing Risk control testing approach and methodology used by client to identify areas for improvement based on IT risk & control frameworks and industry good practices. Develop templates to facilitate the control testing and the documentation and reporting of the control testing outputs in line with the refined control testing approach and methodology Liaise with designated stakeholders to identify the prioritised set of controls and document repeatable test scripts for testing design effectiveness (“DE”) and operational effectives (“OE”) of prioritised IT and IS controls. Knowledge/ Experience in GRC tools such as Service now, archer etc. Knowledge/ Experience on cyber compliance regulations - RBI, SEBI, Cert-in. Industry knowledge would be a added advantage Technology & Transformation Cyber Strategy | Risk Controls Desired qualifications Cyber experience in Risk Controls ranging from 1 year to 7yrs is mandatory. Levels being hired for: Analyst, Senior Analyst, Consultant, AM, DM B.E / B.Tech (Tier 1/2) in Computer Science, Information Technology or related fields • ISO 27001 LA/LI, ISO 31000 LA/LI, ISO 22301 LA/LI, CISA, ITIL, or equivalent certification • Strong communication skills (written & verbal)

Role & responsibilities JD SAP Concur Cognos report design capabilities (Analytics and/or Intelligence) is a plus Manage multiple SAP Concurrent complex, global, multi-phased implementations following SAP Concurs implementation methodology Ability to set up credit card feeds, validate feed connectivity, and plan & execute credit card related cut-over tasks Ability to conduct functional reviews of configurations completed by other Implementation/Functional Consultants; Experience in SAP Concur Implementation and Production Support Experience on service now Experience on implementation of change requests. Should have knowledge on Mileage rate change, VAT Configuration, GL Account change, Expense type creation Should have knowledge on Concur issue ticket resolution Responsibilities will include but not limited to: Develops and delivers presentations to help clients understand their products functionality Creates executive summaries to help clients understand the functional and financial impacts of issues Manages impacts to other processes and products Leverages feedback solicited from the business into workload prioritization efforts Oversees product update and enhancement lifecycle with emphasis on demand, requirements, validation, and securing business signoff Participates in requirements review, validation activities, test case reviews, and user acceptance testing for functionality Manages functional incidents and service requests through full lifecycle (through closure) Provides technical incident, service request, and problem tickets management oversight and prioritization Provides major incident oversight and communicates status to the business in a timely manner Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary Understands and assesses the financial impacts of incidents related to disrupted product processes – assisting the business work through complex errors and reconciliations Analyzes batch failures/errors and summarize findings in reports to the business Advises and assists L2 resources as needed Conducts analysis of application lifecycle to identify design flaws and realize process efficiencies Coaches, mentors, and develops team members, including overseeing new employee onboarding Prepares periodic reports for management as necessary to track strategic goal accomplishment Location: Bangalore Knowledge and Skills Requirements Knowledge of SAP functionality specifically in the area of travel management Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision-making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Preferred candidate profile

Castler, is Indias leading escrow infrastructure and Connected Banking platform, powering secure, compliant, and programmatic money movement for enterprises. We work with regulated entities, NBFCs, FinTechs, marketplaces, and lending businesses to offer embedded financial solutions like Escrow-as-a-Service, UPI, eNach, Payout APIs, and Connected Banking Role Overview: As a Regional Head Business Development, you will own the revenue and client acquisition strategy for your region, driving expansion. This leadership role requires strategic thinking, strong sales acumen, and team management experience to deliver growth targets in a competitive B2B landscape. Role & responsibilities Define and lead the regional business development strategy in alignment with company goal Drive revenue growth by identifying, targeting, and acquiring strategic accounts Build and manage a high-performing sales team focused on customer acquisition and retention Engage customers with solution-oriented pitches around Escrow, UPI APIs, Payouts, e-NACH, and Connected Banking Collaborate closely with Product and Engineering teams to craft tailored, compliant, and scalable proposals Maintain a robust enterprise sales pipeline, forecast revenue accurately, and lead negotiations through closure Oversee post-go-live activation, drive revenue ramp-up, and ensure long-term account growth Stay abreast of RBI regulations, co-lending frameworks, and emerging API banking standards to position offerings effectively Preferred candidate profile The ideal candidate should possess a natural business acumen, understanding of B2B SaaS dynamics, and a strong sense of customer success. 8-12 years of progressive experience in B2B sales, preferably in SaaS, FinTech, or financial services Demonstrated success in leading regional sales or business development teams with quantifiable outcomes Consultative selling mindset with the ability to design commercial win-win solutions Meticulous, self-driven, and capable of thriving in a high-growth, fast-paced startup environment. Possess strong understanding of the banking and financial services sector in India Meticulous with a proven ability to multitask and excel in a fast-paced environment. A seasoned sales professional with a track record of closing deals and a knack for business development. Location: Bangalore. This is a 100% WFO (Work from Office) role Why Join Us? Make a real and measurable impact on the company's growth trajectory Learn from and collaborate with a seasoned founding team with diverse industry expertise High-impact, high-reward working environment

Role & responsibilities Key responsibilities are assigned based on an evaluation of the candidates professional qualification, relevant experience, Excel skills, and a demonstrated working knowledge of financial analysis that impacts the business and economic environment. These could include: As a Senior Associate, you will work as part of a team of financial diligence problem solvers in performing data driven financial and accounting diligence analysis and communicating with our client's network offices on project deliverables. Specific responsibilities include but are not limited to: Work in a team interpreting data and analysing results along with transforming source data into a workable format, and visualizing data insights, using tools like Excel and Power Suites; Proactively work with team leaders and team members to manage a workload of multiple projects with competing priorities based on relative importance and urgency; Communicating with team leaders, and our client's network offices to understand scope and expectations, and present project deliverables once they have been completed; Mentor and leverage junior team members on projects to facilitate coaching and development; Keep up to date with local and international business and economic issues, as they pertain to assigned client's network office regions. Understand the process workflow related to work requests from initiation through completion, understand how workflow is managed within the firm's workflow management tool, understand optimal and required way to document results of work performed. Participate in a wide range of projects and collaborate across multiple work streams or teams; consistently demonstrating creative thinking, individual initiative and timely completion of assigned work. Consistently demonstrate teamwork dynamics by working as a team member: understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; and proactively seek guidance, clarification and feedback. Preferred candidate profile Basic Qualifications Working knowledge of analytical tools like Excel, Power Suite, and PowerPoint; Strong written and verbal communication skills; Certifications requirement: CA/MBA; Total experience - 3-10 years Relevant FDD experience of 2-3 years; Good accounting and financial concepts; Working knowledge of analytical tools like Excel, Power Suite, and PowerPoint;

Role Overview: As a Senior Manager/AVP Enterprise Sales, you will own the revenue and client acquisition strategy for your region, driving expansion. This leadership role requires strategic thinking, strong sales acumen, and team management experience to deliver growth targets in a competitive B2B landscape. Role & responsibilities Define and lead the business development strategy in alignment with company goal Drive revenue growth by identifying, targeting, and acquiring strategic accounts Build and manage a high-performing sales team focused on customer acquisition and retention Engage customers with solution-oriented pitches around Escrow, UPI APIs, Payouts, e-NACH, and Connected Banking Collaborate closely with Product and Engineering teams to craft tailored, compliant, and scalable proposals Maintain a robust enterprise sales pipeline, forecast revenue accurately, and lead negotiations through closure Oversee post-go-live activation, drive revenue ramp-up, and ensure long-term account growth Stay abreast of RBI regulations, co-lending frameworks, and emerging API banking standards to position offerings effectively Preferred candidate profile The ideal candidate should possess a natural business acumen, understanding of B2B SaaS dynamics, and a strong sense of customer success. 6-01 years of progressive experience in B2B sales, preferably in SaaS, FinTech, or financial services Consultative selling mindset with the ability to design commercial win-win solutions Meticulous, self-driven, and capable of thriving in a high-growth, fast-paced startup environment. Possess strong understanding of the banking and financial services sector in India Meticulous with a proven ability to multitask and excel in a fast-paced environment. A seasoned sales professional with a track record of closing deals and a knack for business development. Location: Gurgaon. This is a 100% WFO (Work from Office) role Why Join Us? Make a real and measurable impact on the company's growth trajectory Learn from and collaborate with a seasoned founding team with diverse industry expertise High-impact, high-reward working environment

Your work profile Experience 4-12 Years( Relevant experience are Preferred) Location- Gurgaon , Bangalore(Local Candidates) Notice period- Upto 60 Days Official As a practitioner in our Cyber Team, you'll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - • Responsible for ISO 27001 based Information Security Management System implementation and sustenance • Assess client information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk • Responsible to assist client in review / implement Information Security controls in areas as mentioned, but not limited to: Change management process, Incident management process, Backup process, User identity and access management, Antivirus management, SLA performance and monitoring, Media handling & Exchange of information, Physical and environmental Security, and Media & Information Handling • Responsible for conducting clients vendors risk assessment and providing a holistic view of clients risk exposure due to outsourcing • Responsible for advising and assisting clients to develop and implement Information classification framework • Conduct Information Systems audits covering IT infrastructure assets • Serves as technical lead or subject matter specialist on security and privacy implementation projects, responsible for design, build, testing and deployment of solutions • Demonstrates ability to work independently on projects with limited supervision • Demonstrates understanding of complex business and information technology management processes • Demonstrates working knowledge of firm tools and methodologies that may be suitable for the engagement • Manages day-to-day client relationships at mid and lower levels. • Participates in proposal development efforts to sell "add-on" work to clients • Identifies opportunities to improve engagement economics • Plays substantive role in designing and implementing business development plan for the service line • Plays substantive/lead role in retention of professionals and in building staff complement, mix, and recruiting • Undertakes initiatives in people and practice development Desired qualifications Cyber experience ranging from 1 year to 7yrs is mandatory. Levels being hired for: Analyst, Senior Analyst, Consultant, AM, DM • B.E / B.Tech (Tier 1/2) in Computer Science, Information Technology or related fields • ISO 27001 LA/LI, ISO 31000 LA/LI, ISO 22301 LA/LI, CISA, ITIL, or equivalent certification • Strong communication skills (written & verbal) • Understanding of basic business and information technology management processes. • Basic knowledge in one or more security and privacy domains such as: security governance policies and procedures, risk management, compliance, identity management, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection Your role as a practitioner We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, practitioners across our organization must strive to be: • Inspiring - Leading with integrity to build inclusion and motivation • Committed to creating purpose - Creating a sense of vision and purpose • Agile - Achieving high-quality results through collaboration and Team unity • Skilled at building diverse capability - Developing diverse capabilities for the future • Persuasive / Influencing - Persuading and influencing stakeholders • Collaborating - Partnering to build new solutions • Delivering value - Showing commercial acumen • Committed to expanding business - Leveraging new business opportunities • Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization • Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities • Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) • Managing change - Responding to changing environment with resilience • Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision • Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems • Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. • Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

Role & responsibilities UK Preferred candidate profile

Hi Candidate, Job Specifications Role: Customer Support Representative (International Voice) Hiring Location: Hyderabad Work Mode: Work from Office Shift: Candidate has to be comfortable with any shift provided Employment Duration: Full Time Please find Job Description below for the role Roles Responsibilities Handle inbound and outbound calls with international customers, providing prompt and effective solutions to inquiries and issues. Resolve customer complaints and queries professionally, ensuring high satisfaction and offering appropriate solutions. Provide accurate information about company products, services, and promotions to assist customers in making informed decisions. Document all customer interactions and update records in the CRM or company database, following up on unresolved issues. Escalate complex issues to relevant teams and collaborate with other departments to ensure timely resolution. Meet performance targets for customer satisfaction, productivity, and response times according to company policies. Demonstrate cultural sensitivity and adaptability when interacting with clients from diverse international backgrounds. Key skills required: Any University graduate with a minimum of 15 years of full time regular education. No Diploma holder candidates. 1+ years of experience International Voice process Excellent written and verbal communications skills at the business and technical level Apply to express your interest.

Hi Candidate, Job Specifications Role: Customer Support Representative (International Voice) Hiring Location: Bengaluru Work Mode: Work from Office Shift: Candidate has to be comfortable with any shift provided Employment Duration: Full Time Please find Job Description below for the role Roles Responsibilities Handle inbound and outbound calls with international customers, providing prompt and effective solutions to inquiries and issues. Resolve customer complaints and queries professionally, ensuring high satisfaction and offering appropriate solutions. Provide accurate information about company products, services, and promotions to assist customers in making informed decisions. Document all customer interactions and update records in the CRM or company database, following up on unresolved issues. Escalate complex issues to relevant teams and collaborate with other departments to ensure timely resolution. Meet performance targets for customer satisfaction, productivity, and response times according to company policies. Demonstrate cultural sensitivity and adaptability when interacting with clients from diverse international backgrounds. Key skills required: Any University graduate with a minimum of 15 years of full time regular education. No Diploma holder candidates. 1+ years of experience International Voice process Excellent written and verbal communications skills at the business and technical level Apply to express your interest.

Role & responsibilities Generate Leads from Startups, Corporates and Investors for Market Expansion Draw up strategies to increase customer base to meet given target month on month. Should be comfortable for cold calling and 3- 4 in- person meetings per day Demonstrate high account management standards to ensure customer satisfaction. Strong stakeholder management and ability to build & maintain excellent long-term relationships withcustomers. Keeping up to date with advancements in markets & competitive products & solutions Candidates must be experienced in working in a high pressure, high impact environment which rewardsperformance. This is a performance-based position with no cap on target- based incentive earning. Understand our ideal customers and how they relate to our products. Preferred candidate profile The ideal candidate should possess a natural business acumen, understanding of B2B SaaS dynamics, and a strong sense of customer success. 2+ years of progressive experience in B2B sales, preferably in SaaS, FinTech, or financial services Consultative selling mindset with the ability to design commercial win-win solutions Meticulous, self-driven, and capable of thriving in a high-growth, fast-paced startup environment. Possess strong understanding of the banking and financial services sector in India A self-motivated hustler with a hunger to thrive in a high-growth startup culture A seasoned sales professional with a track record of closing deals and a knack for business development. Location: Bangalore & Mumbai. This is a 100% WFO (Work from Office) role

Hi folks We are urgently hiring for the following role in a leading MNC interested candidates can send their resume on email- mahiclarityconsulting@gmail.com Role and Responsibilities Review and analyze key elements of each AML Transaction Monitoring/Screening/KYC Due Diligence process. Conducting CDD/EDD of Institutional/Retail/SME Client for Investment Bank/Commercial/Retail Bank, including New Onboarding, Remediation, Periodic Review/Refresh. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies. Record findings and provide supporting documentation to enrich each KYC Due Diligence/Screening/AML Transaction Monitoring process. Conduct follow up with internal partners to ensure timely actions on those cases that require their input. Good understanding of AML/KYC terminology. Perform QC Review if required. Preferred Work Experience Work experience of 3-5 yrs in Banking/Financial Services, preferably in Financial Crime Compliance Domain. Knowledge & Experience in using internal client systems, vendor-based research tools, and open source data e.g., Actimize, Lexis, RDC, Worldcheck, Google, criminal history database, SAS, Credit Bureau and other internal systems to review information collected on a customer. Experience in working on market data aggregators e.g World Check, Lexis Nexis, Banker's Alamanac, Markit, Thomson Reuters etc. Thanks & Regards Mahi- Recruitment Process Clarity Consulting

Role & responsibilities SKILLS: CONTRACT MANAGEMENT Contract ManagementJob LevelExperience (in Years)Job Description 3A3+ years• Graduate, preferred - Bachelor in Law or similar qualification • Desired experience in end to end Contract Management and conducting related quality checks/analysis • Experience in reviewing and negotiating commercial terms and interpreting contractual language. • Standard Template Based - Drafting, negotiation, and execution of contracts between client and its 3rd party vendors meeting the Performance Standards • Draft low to mid complexity agreements of various types (e.g., Statements of Work, Master Professional Services Agreements, SOW Amendments, Donation Letters, Event Sponsorships, Art Services Agreements • Excellent legal analytical and review skills • Good written and verbal communication skills • Adept in using MS Office • Exposure to desired tools/legal databases Preferred candidate profile

Hi Qualified CA Fresher, Job Specifications Designation: Audit Senior Assistant Role: Statutory Audit - External Audit Hiring Location: Gurugram, Bengaluru, Pune, Chennai, Hyderabad & Kolkata Work Mode: Hybrid (2 Days Work from Office) Shift: General Shift (11:00 AM to 8:00 PM) Employment Duration: Full Time Please find Job Description below for the role Overview As an Audit Senior Assistant in the audit practice, you will provide assurance and related services to our clients. You would be involved in all stages of audit (planning, execution, and reporting). But thats just the start. Well also expect you to: audit client financials, transactions, and internal controls efficiently and effectively execute assigned audit work assist in identifying audit issues and resolving them develop and enhance good relationships within the audit team, including the US coach, guide, and develop junior staff on the engagements Eligibility Charted Accountant/Certified Public Accountant certification 0 to 1 year of experience in accounting Effective interpersonal and communication skills Good audit knowledge Preferred Experience with a regional or Big 4 accounting organization Regards