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3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Our client, a leading healthcare services provider, is seeking a Salesforce Health Cloud Business Analyst to join their team. As a Salesforce Health Cloud Business Analyst, you will play a crucial role in the integration and enhancement of Salesforce Health Cloud within the organization. Your responsibilities will include leading requirements-gathering sessions with key stakeholders from clinical, administrative, and IT teams. You will analyze and document current and future business processes, develop detailed User Requirement Documents (URD), and process flow diagrams. Conducting gap analysis to identify areas for improvement and system enhancements will be a key part of your role. You will collaborate with IT teams to ensure seamless integration of Salesforce Health Cloud with existing systems and facilitate user acceptance testing (UAT) to ensure alignment with business goals. A solid understanding of HL7/FHIR specifications and experience in defining message exchange between CRM and EMR/EHR systems will be essential for this role. You will support change management initiatives, user training sessions, and ensure data integrity and security in line with healthcare compliance standards. Monitoring and reporting on project milestones to ensure timely delivery of key objectives will also be part of your responsibilities. In addition to your technical responsibilities, you will manage Master Data integrity with upstream and downstream systems, user access rights and privileges, and build processes to support Business Continuity Management. You will also oversee the process for user feedback collection, bugs, issues, and change release management. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field. 3-5 years of experience as a Business Analyst, preferably in healthcare technology or CRM implementation, is required. Strong knowledge of Salesforce Health Cloud, experience in process mapping, and system integration are essential. Familiarity with Health Management Information Systems (HMIS) and healthcare workflows is a plus. Excellent communication, documentation, and stakeholder management skills are crucial for success in this role. You should have experience in conducting gap analysis, developing user requirement documentation, and knowledge of healthcare data privacy and compliance regulations (e.g., HIPAA). The ability to work in cross-functional teams, manage multiple priorities, and hold Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant) will be advantageous.,
Posted 1 day ago
5.0 - 10.0 years
132 - 180 Lacs
Pune, Maharashtra, India
On-site
Description We are seeking a skilled Functional Consultant for Change Management (CM) to join our team in India. The ideal candidate will have a solid background in CM and will be responsible for analyzing, designing, and implementing solutions that effectively manage change within organizations. Responsibilities Analyze client requirements and provide solutions based on best practices in CM (Change Management). Collaborate with stakeholders to gather and document business requirements. Design and configure CM solutions that align with client needs. Conduct training sessions and workshops for end-users. Provide support during the implementation phase and post-go-live. Ensure successful change management processes are established and followed. Skills and Qualifications 5-10 years of experience in Change Management or related field. Proficiency in CM tools and software. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and projects simultaneously. Experience in stakeholder management and client engagement.
Posted 2 days ago
5.0 - 10.0 years
3 - 9 Lacs
Kharagpur, Bihar, India
On-site
Roles & Responsibilities: P&L and Strategic Execution Maintain the Profit and Loss statement and Balance Sheet for the branch Execute branch strategy in alignment with the overall Branch Banking goals of the bank Ensure sustained revenue generation through cross-sell of Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Drive CASA mobilization through focused efforts in branch catchment Customer Service & Experience Ensure efficient complaint management within defined TATs Drive consistently high service scores and standards Conduct customer engagement initiatives and marketing events Oversee CRM implementation and utilization across Sales, Relationship, and BSD teams Operations, Controls & Compliance Ensure branch and ATM upkeep and escalate issues as required Coordinate with fraud risk teams to ensure efficient fraud management Ensure full compliance with all bank policies, regulatory guidelines, and audit requirements Ensure timely MIS reporting and adherence to internal control systems Guarantee safety and security of branch assets and customer deposits Performance Management Track and monitor branch productivity and book movement on a daily basis Collaborate with HCM Business Partner for performance evaluations and training needs assessment Manage attrition through role clarity and employee engagement initiatives People Management & Development Monitor achievement of performance indicators for direct reports Implement performance management processes effectively Support employee development through coaching, feedback, and identifying growth opportunities Risk & Internal Control Follow internal risk policies to mitigate operational, regulatory, and reputational risks Execute internal controls in line with department standards and ensure audit readiness
Posted 2 days ago
5.0 - 10.0 years
3 - 9 Lacs
Chandigarh, India
On-site
Roles & Responsibilities: P&L and Strategic Execution Maintain the Profit and Loss statement and Balance Sheet for the branch Execute branch strategy in alignment with the overall Branch Banking goals of the bank Ensure sustained revenue generation through cross-sell of Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Drive CASA mobilization through focused efforts in branch catchment Customer Service & Experience Ensure efficient complaint management within defined TATs Drive consistently high service scores and standards Conduct customer engagement initiatives and marketing events Oversee CRM implementation and utilization across Sales, Relationship, and BSD teams Operations, Controls & Compliance Ensure branch and ATM upkeep and escalate issues as required Coordinate with fraud risk teams to ensure efficient fraud management Ensure full compliance with all bank policies, regulatory guidelines, and audit requirements Ensure timely MIS reporting and adherence to internal control systems Guarantee safety and security of branch assets and customer deposits Performance Management Track and monitor branch productivity and book movement on a daily basis Collaborate with HCM Business Partner for performance evaluations and training needs assessment Manage attrition through role clarity and employee engagement initiatives People Management & Development Monitor achievement of performance indicators for direct reports Implement performance management processes effectively Support employee development through coaching, feedback, and identifying growth opportunities Risk & Internal Control Follow internal risk policies to mitigate operational, regulatory, and reputational risks Execute internal controls in line with department standards and ensure audit readiness
Posted 2 days ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Position Overview: As the CRM Manager for [Company Name], you will be responsible for developing and executing strategies that will strengthen our customer relationships, increase client retention, and drive repeat business. Your role will focus on leveraging CRM tools to track customer interactions, improve lead conversion, and ultimately deliver a superior client experience from initial contact through to post-project completion. Key Responsibilities: CRM Strategy & Management: Develop and implement CRM strategies to enhance client engagement and satisfaction. Manage the customer database, ensuring it is segmented effectively for targeted marketing and communication campaigns. Client Engagement & Retention: Develop personalized outreach campaigns to nurture existing client relationships and promote repeat business. Monitor customer feedback, identify areas of improvement, and collaborate with the design teams to address concerns or enhance service offerings. Lead Management & Sales Support: Collaborate with the sales and marketing teams to ensure smooth lead handoffs, and follow up on sales leads through the CRM system. Implement automated workflows to streamline the lead-to-client journey, ensuring prompt communication and service delivery. Data Analysis & Reporting: Analyze CRM data to derive insights on customer behavior, sales trends, and campaign performance. Provide regular reports to senior management on CRM-related KPIs, such as customer satisfaction, retention rates, and campaign effectiveness. CRM System Maintenance & Improvement: Ensure the CRM system is up to date and functioning smoothly, troubleshooting any issues or inefficiencies. Research and recommend new CRM tools, integrations, and processes to enhance functionality and improve the client experience. Team Collaboration: Work closely with the marketing, sales, and design teams to align customer strategies with overall business objectives. Provide training and support to staff on CRM best practices, ensuring team members can effectively use the system to manage client relationships.
Posted 5 days ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Department: Business Development / CRM Reporting To: Director Business Development Location: Chennai Head Office (with occasional site visits as required) Employment Type: Full Time Position Overview: As the CRM Manager at SpaceDraft , you will be at the forefront of nurturing high-value client relationships and ensuring exceptional customer journeys across all stagesfrom initial engagement to post-project follow-up. A key performance focus will be on generating 20 qualified leads per week , while improving client retention, increasing conversion ratios, and enhancing the overall CRM system effectiveness. This role requires a strategic thinker, hands-on CRM operator, and an excellent communicator who thrives in a collaborative and fast-paced project-based environment. Key Responsibilities: 1. Lead Generation & Conversion (Target: 20 Qualified Leads / Week) Develop and implement lead generation campaigns through cold calling, referrals, inbound channels, and networking. Track weekly lead inflow and categorize into hot, warm, and cold stages. Ensure timely follow-ups and status updates on all generated leads. Monitor lead-to-client conversion and strategize to improve conversion percentage. Maintain a qualified lead funnel aligned with SpaceDrafts target industries and geographies. 2. CRM Strategy & Lifecycle Management Develop and manage CRM strategies to enhance client engagement, loyalty, and satisfaction. Design customer journey maps to align with sales, execution, and support cycles. Maintain and update client records with touchpoints, preferences, and communication history. Execute segmentation strategies for better personalization and retention. 3. Client Engagement & Relationship Building Plan and execute personalized outreach campaigns (email, WhatsApp, calls, events) to existing clients. Nurture repeat business and referrals by maintaining regular post-project contact. Gather and analyze client feedback to recommend service improvements. Organize client review meetings during and after project handover. 4. CRM Tools, Automation & Workflow Optimization Maintain and optimize the CRM platform (Zoho CRM / HubSpot / custom tools). Set up automated workflows, reminders, follow-ups, and alerts to ensure consistent client communication. Coordinate with IT or digital team to integrate CRM with lead generation tools, project tracking apps, or communication platforms. 5. Data Analysis & Reporting Track and report weekly CRM KPIs: Leads generated vs. target Conversion ratio Client satisfaction metrics Retention and repeat business value Prepare dashboards and monthly performance reports for the Director and Management. 6. Cross-Functional Coordination Coordinate with the Sales, Design, Tender, and Project teams to ensure seamless handover and status visibility of leads and clients. Participate in weekly internal meetings to provide client updates and contribute to strategic planning. Ensure alignment of client communication across all departments. 7. Team Management & Training Guide and mentor CRM executives and telecallers in CRM usage and relationship handling. Conduct periodic training on CRM updates, usage, follow-up etiquette, and client behavior analysis. Act as a bridge between management expectations and execution by the CRM team. Key KPIs: 20 Qualified Leads Generated per Week (mandatory) 80%+ CRM system data accuracy 100% Follow-up Closure on Hot and Warm Leads Increase in Repeat Business % Monthly Client Satisfaction Index (CSI) Reports Weekly CRM Reports Submission Qualifications & Skills: Bachelor’s or Master’s degree in Business Administration, Marketing, or related field Minimum 5 years of experience in CRM or Client Relations, preferably in construction, interiors, real estate, or B2B service industries Strong knowledge of CRM software (Zoho CRM, Salesforce, or similar) Excellent communication and interpersonal skills Analytical mindset with strategic planning abilities Strong organizational and multi-tasking skills Why Join SpaceDraft? Work with one of South India’s fastest-growing turnkey interior and civil construction companies Collaborate with visionary clients and creative teams Play a critical role in revenue and relationship growth Competitive compensation and performance-linked incentives
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As a HubSpot Developer / CRM Implementation Expert at Webguruz Technologies Pvt. Ltd., located in Mohali, you will play a crucial role in enhancing our CRM capabilities to better serve our international client base. Your responsibilities will include developing and configuring the HubSpot platform, implementing automation processes, and collaborating with various teams to optimize customer experience and drive business growth through effective CRM strategies. Your key responsibilities will involve managing HubSpot CRM setup, integrating custom modules, creating automation workflows, designing lead nurturing campaigns, customizing forms and templates, and implementing API integrations with third-party tools. You will also be responsible for generating reports and dashboards for performance tracking, providing user training and support, and recommending optimization strategies for existing CRM setups. To excel in this role, you should have a minimum of 2 years of hands-on experience in HubSpot development and CRM implementation. Proficiency in HubSpot APIs, HUBL, HTML, CSS, and JavaScript is essential, along with a strong background in designing and executing complex automation workflows. Experience with CRM integrations such as Salesforce, Zoho, Mailchimp, and Zapier would be advantageous, as well as a solid understanding of sales and marketing processes, data segmentation, and excellent communication skills. This is a full-time onsite position in Mohali, with availability required for mid or night shifts. In return, you will receive a competitive salary aligned with industry standards, along with additional benefits such as house rent assistance, meal allowances, performance-based incentives, and skill development opportunities. If you are ready to take on this exciting opportunity, please send your resume and portfolio to mehak.dhiman@webguruz.in with the subject line "Application for HubSpot Developer / Implementation Expert.",
Posted 6 days ago
3.0 - 6.0 years
10 - 13 Lacs
Chennai
Hybrid
About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. Youll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You will Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience : 3 to 6 years of technical troubleshooting, or customer onboarding in the SaaS industry. CRM : Advanced understanding of any CRM implementation as Admin is mandatory Certifications : Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills : Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills : Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement : Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.
Posted 1 week ago
10.0 - 15.0 years
10 - 15 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
We are a leading manufacturer of LSAW, HSAW, and ERW pipes and bends, with state-of-the-art manufacturing facilities across India and new projects under development in international locations. As part of our business digitization journey, we have implemented Microsoft Dynamics 365 Business Central and are expanding into CRM and Project Execution modules. We are seeking a skilled, self-driven professional to lead the functional administration, implementation, and enhancement of Microsoft Dynamics 365 Business Central (BC), including CRM and Project Execution modules. The role demands coordination with internal users, Account, Finance, Marketing, Project, and Manufacturing teams to ensure optimal use of ERP and CRM for business success. Key Responsibilities: Serve as the internal Functional Administrator and Process Owner for Business Central. Coordinate day-to-day system operations, version upgrades, support issues, user access, and change requests. Liaise with finance and operations teams to align ERP functions with accounts, finance, procurement, inventory, and costing processes. Conduct periodic system audits, ensure data integrity, and drive best practices across modules. Lead business requirement gathering, configuration, testing, and rollout of the Microsoft CRM module. Oversee the integration of the Project Execution Module with Business Central for project tracking, budgeting, scheduling, execution, and reporting. Work with functional users to design processes for project progress monitoring, profitability analysis, and billing milestones. Act as the central coordinator between departments (Accounts, Projects, Production, Procurement, Logistics, Marketing) and external implementation partners. Understand and document business requirements and ensure their proper translation into ERP workflows. Train users and prepare SOPs, functional documentation, and training manuals. Identify gaps in the existing system usage and recommend improvements. Drive initiatives for automation, dashboard reporting (Power BI, if applicable), and digital workflow optimization. Support migration of manual/legacy processes to Business Central-based systems. Required Skills : Strong functional knowledge of Microsoft Dynamics 365 Business Central (preferably with accounts, finance, operations, and project modules) . Experience with CRM module and Project Execution functionalities is a strong advantage. Understanding of manufacturing workflows , procurement cycles, costing, and project billing. Job Location : Mumbai CTC : Rs. 10 -15 Lakh (commensurate to experience and not a constraint for right candidate)
Posted 1 week ago
10.0 - 15.0 years
10 - 14 Lacs
Pune
Work from Office
Company - Rohan Builders & Developers Pvt Ltd. Job Title: Senior Manager IT & Digital Initiatives Job Purpose To lead end-to-end execution of internal digital initiatives, managing day-to-day operations, and aligning technology with business needs. The role requires a techno-functional leader with experience across enterprise systems like ERP, CRM, BI, and digital transformation programs to ensure smooth operations and strategic execution. Key Responsibilities- Lead IT operations across ERP, CRM, internal tools, and web systems. Oversee task execution, development workflows, and bug resolution. Ensure timely delivery, system reliability, and adherence to SLAs. Own and deliver internal digital initiatives, tools, and transformation projects. Plan, track, and report project progress using agile or hybrid models. Manage cross-functional teams and vendors for seamless implementation. Act as a bridge between technical teams and business users. Conduct requirement analysis, solution mapping, and end-user coordination. Support key departments in automating and digitizing processes. Understand integration architecture between ERP, CRM, internal tools, and third-party platforms. Define system standards, APIs, and interoperability frameworks across digital assets. Collaborate with developers and IT vendors to ensure robust, scalable, and secure integrations. Evaluate and recommend tools, middleware, or platforms for streamlined integration. Identify automation, data intelligence, and AI opportunities. Support the Head of IT in drafting digital roadmaps and driving innovation. Qualifications Bachelors or Masters degree in Engineering, Computer Science, or equivalent. 1015 years of experience in techno-functional or IT transformation roles. Experience with ERP (SAP, Construction-specific ERP), CRM (Salesforce / ZOHO), internal software development, and systems integration. Skills & Competencies Strong understanding of business processes (construction/real estate a plus). Proven experience in designing modular, scalable, and secure system architectures. Hands-on knowledge of integration tools, APIs, middleware, and data pipelines. Solid exposure to SQL, .NET, HTML/JS, APIs, and BI tools. Excellent coordination, stakeholder management, and execution skills. Hands-on delivery mindset with strategic foresight. If interested Kindly reply with your updated resume.
Posted 1 week ago
4.0 - 9.0 years
4 - 7 Lacs
Mumbai Suburban
Work from Office
Implementation Consultant Job Description - Strong Understanding of our Products and services - Collaborate with End customers to understand their business, process and reporting before implementing. - Analyse business needs and assess the feasibility of TEB. - Gather business requirements, process mapping, design solutions and system functionalities, being involved in implementation phase, conduct tests, run workshops and trainings. - Map the Product with Customer requirements and demonstrate the same to customer. - Configure and customise the Product to meet the specific business requirements. - Manage implementations of the TEB SaaS CRM application for Customers - Train Customer staff on TEB. - Test system integrations and troubleshoot technical issues. - Manage data migration, and act as a strategic partner, contributing to the development of the Product that supports broader organizational goals. - Implement CRM platforms, mainly Salesforce- gather business requirements, process mapping, design solutions and system functionalities, being involved in implementation phase, conduct tests, run workshops and trainings. - Managing implementation activities, including time commitment, budget, and risk management - Evaluating and recommending changes to the implementation. - Providing support to the Customer Support team ensuring all implementation documentation is current and up to date. - Providing timely feedback to the internal team and customers. - Communicating with all parties involved in the implementation process. - Growing relationships and building credibility with clients - Responding to customer issues and ensuring resolution of issues - Providing continuous coaching and feedback to team members - Fostering a positive and collaborative work environment Requirements - Bachelor / masters degree - Excellent verbal and written communication skills - Excellent interpersonal skills - Excellent analytical skills - Strong multitasking skills - Ability to think strategically - Ability to meet deadlines - Strong organizational skills - Ability to handle pressure
Posted 1 week ago
5.0 - 9.0 years
7 - 12 Lacs
Kolkata
Work from Office
Responsibilities: * Collaborate with cross-functional teams on project delivery. * Ensure data security and compliance standards. * Develop custom solutions using Zoho CRM platform. * Implement CRM strategies and best practices.
Posted 1 week ago
3.0 - 7.0 years
3 - 7 Lacs
Coimbatore
Work from Office
Responsibilities: * Design, develop & implement Zoho Creator solutions using CRM management skills. * Collaborate with cross-functional teams on project delivery & analytics insights. Over time allowance Maternity policy Mobile bill reimbursements Leave encashment Maternity leaves Paternity leaves New parents policy
Posted 1 week ago
4.0 - 6.0 years
10 - 20 Lacs
Hyderabad, Bengaluru
Hybrid
Job description Job Title: MS Dynamics 365 CRM Technical Consultant Location: Bangalore / Hyderabad - HYBRID Employment Type: Full-Time / Permanent Serve as in-house technical expert with a focus on helping our customers increase adaptability to Dynamics 365 CE and Power Platform products by providing advisory services. Provide technical guidance on new features and functionalities and encourage customer adoption. Help the customers Drive the deployment on Dynamics 365 CE and Power Platform and increase their consumption of the platform by providing deployment guidance, supporting development of the customers adoption models, and providing appropriate recommendations to overcome blockers. Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous tasks, and deals well with ambiguity and last-minute changes. Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities. Coach and mentor PDMs to raise the technical ability of the rest of the team, and/or to become certified in required Dynamics 365 CE & Power Platform certifications. Technical Specialist will be responsible to collate and provide information on the product and trending customer issues/challenges with the team. Drive auditing of Case Notes and Tagging for future searches in Case tracking tool & maintain Knowledge Base. Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment. Quickly develop client relationships and trust and ensure client/partner expectations are being set and met. Provide training and documentation feedback, updating role documentation as needed. Strong functional & technical knowledge concerning Dynamics 365 CE Excellent Communication and customer handling skills Good understanding of Dynamics 365 CE applications Key Responsibilities: Job Details: Experience 4 Years to 6 Years Job Location Bangalore/Hyderabad. Mode of Hiring Permanent Over 4 years of Dynamics CE consultant experience Strong understanding of Microsoft Dynamics 365 CE Experience of providing Demonstrations Experience of working on full life cycle implementations & configurations across multiple versions of Dynamics CE/365 Excellent communication and problem-solving skills Excellent understanding and knowledge of core Microsoft Dynamics CE/365 modules Ability to create high quality functional documentation and strong requirements gathering skills. MS Dataverse and Dynamics 365 model driven apps. Experience in designing/integrations utilizing Dynamics F&O, Power Platform and SharePoint Online Additional Preferred/Desired Skills: Power Platform Apps CE Plugins. Customer Insights Industry vertical knowledge
Posted 1 week ago
4.0 - 7.0 years
12 - 22 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job description Location: Kumbalgodu, Kengeri, Bangalore (Onsite) Type: Full-time | Monday to Saturday Experience: 3+ years in ERP Implementation We at Girish Exports are transitioning from a legacy ERP (Visual Gems) to a custom-built system on Zoho Creator . We're looking for a practical, hands-on ERP Implementation Lead who understands real-world operations and knows how to bring tech and people together. What Youll Do: Lead the planning and rollout of our ERP system across departments Work closely with developers and business users to map operations into usable system workflows Design modular data flows that connect upstream and downstream processes Collaborate with department heads to drive adoption and coordinate training plans Ensure the ERP system supports teams like merchandising, production, stores, finance, HR, and maintenance Identify bottlenecks, simplify processes, and make sure solutions work in the real world , not just on paper Occasional travel will be required factory units expenses will be fully covered by the company You Should Have: 3+ years of ERP implementation experience in complex, real-world setups Mandatory hands-on experience with Zoho Creator Strong understanding of operational workflows, data architecture, and process mapping Ability to work with non-tech users (shop floor, stores, admin) and ensure smooth adoption Excellent communication and cross-functional collaboration skills A mindset focused on outcomes, not just systems Why Join Us? If you're excited by the idea of driving real change and making a tangible impact on day-to-day operations, this is the role for you. You'll help shape a custom-built ERP system from the ground up and if using data-driven insights to improve how things actually work on the ground excites you, you'll thrive here.
Posted 1 week ago
5.0 - 8.0 years
6 - 9 Lacs
Noida
Work from Office
Urgent Hiring for ERP Manager ( Farvision - Real Estate Software ) Functionality Coverage: Farvision ERP covers an extensive range of functionalities including: Management Pre Sales Sales Post Sales(CRM Module) Budgeting Execution Contracting Client Billing Stores and Procurement Management Property Management, Community Management Payroll and Employee Life Cycle Management Accounting Job Description: We are seeking an experienced ERP Manager to oversee the implementation of Farvision ERP for our company. The ideal candidate will possess a strong background in project management, coupled with expertise in ERP systems and the Real Estate industry. Responsibilities: Lead and manage ERP implementation projects for our company from initiation to closure. Collaborate with cross-functional teams to ensure successful project delivery, including Development, Sales, and Customer Support. Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deliverables. Communicate effectively with department to understand their requirements and provide guidance on best practices for ERP implementation. Conduct regular project status meetings and provide updates to stakeholders. Manage end-to-end implementation of ERP systems, including planning, execution, and post-implementation support. Provide functional expertise on ERP modules such as MM (Materials Management), PP (Production Planning), QM (Quality Management), and FICO (Financial Accounting). Troubleshoot issues related to ERP system configuration, data migration, and user training. Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Proven experience in project management, preferably in ERP implementation projects. Candidate must have the Experience in Farvision Software Strong understanding of ERP systems. Excellent communication, leadership, and stakeholder management skills. Ability to work effectively in a fast-paceda and Independently, dynamic environment and manage multiple projects simultaneously.
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
We have a new opportunity for a "CRM Support Product Owner" with our client in India on a 1-year contract. As the CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. To qualify for this role, you should have a Bachelor's degree in computer science, software engineering, or a related field. Additionally, having a product management or ITIL certification would be a plus. You should have at least 6 years of experience in product management or support roles, specifically focusing on live digital assets. As a successful candidate, you must have expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management. You should be a product owner with experience in Project Management and Salesforce Cloud Consultant, having integrated Salesforce solutions with multiple data sources using AGILE Methodologies. Your responsibilities will include collaborating with business stakeholders to gather requirements, customize Salesforce features, and lead Agile teams in the successful implementation of Salesforce CRM. You should be familiar with a range of tools and technologies including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud, Google Cloud Platform, CRM Analytics, MS Office Suite, Data Visualization tools, Planning Tools, Testing/Defect Tracking Tools, Marketing tools, Databases, and more. The ideal candidate will have experience in product management within a large and complex organization, proficiency in agile methodologies and tools, and experience with incident management and resolution processes. If you meet these qualifications and are interested in this opportunity, please send your CV along with your expected salary, notice period, current location, nationality, and visa details to nazreen.muhamed@lancesoft.com.,
Posted 1 week ago
4.0 - 5.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking for a skilled Technical Consultant with expertise in Microsoft Dynamics CRM to join our team at AdyatanTech. The ideal candidate will have 4-5 years of experience and a strong background in IT Services & Consulting, specifically in Microsoft Dynamics CRM. Roles and Responsibility Collaborate with cross-functional teams to design and implement Microsoft Dynamics CRM solutions. Provide technical support and training to end-users on Microsoft Dynamics CRM applications. Analyze business requirements and develop customized solutions using Microsoft Dynamics CRM. Troubleshoot and resolve technical issues related to Microsoft Dynamics CRM. Develop and maintain documentation of Microsoft Dynamics CRM implementations. Stay updated with the latest features and releases of Microsoft Dynamics CRM. Job Requirements Strong knowledge of Microsoft Dynamics CRM architecture and functionality. Experience with Microsoft Dynamics CRM development and customization. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with IT Services & Consulting industry trends and best practices.
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Develop and maintain strong, long-lasting relationships with Customers Stay updated on industry trends and best practices in CRM Address customer inquiries and resolve issues promptly and efficiently Identify and develop new business opportunities Free meal Health insurance Mobile bill reimbursements Provident fund
Posted 1 week ago
5.0 - 10.0 years
18 - 25 Lacs
Noida, Bengaluru
Work from Office
Job Title : Senior Thesis Cloud Consultant Reports To Tittle : Service Delivery Manager Business Function/Sub Function: GBS/Gedu Services. Location: Noida, India Key Responsibilities: Implement the Thesis Cloud Student Management System Product and modules to meet GBS requirements. Lead and participate in workshops in relation to their solution design. Analyse requirements and proposed business processes, translating these into a documented Solution Design, using Thesis Cloud standards. Make recommendations relating to business process re-engineering needed to accommodate the successful implementation of the Product. Contribute to on-going product development by identifying common Customer requirements and feeding these enhancement requests into the Thesis Cloud product development process. Participate in and be responsible for the QA of configured test systems to ensure that the Solution Design has been implemented as specified. Implementation expertise across Thesis Cloud modules like Student Academic Record, Student Admissions, Analytics, Student Billing, Student Communications, Financial Aid, Reporting, Student Life, System Management Implement security across the Thesis Cloud system using the RBAC, data security. and industry best practices. Implement reporting, workflows, & other Thesis Cloud technical features. Support GBS business as usual activities. Required Skills and Qualifications: Extensive expertise in student management systems like Oracle PeopleSoft Campus Solutions, Workday Student or any similar SMS systems. You will have an in-depth knowledge of our Thesis Cloud software modules, processes and associated products. Minimum of 3 full cycle implementations of Thesis Cloud or any other student management systems Bachelors or master’s degree in a relevant (Financial) study or significant relevant experience in this sector. Excellent Business Analysis, communication, presentation, leadership, time management and inter-personal skills. Ability to effectively lead workshops and presentations to a mixed audience containing differing levels of seniority and experience. Experience: 7-10 Years of experience.
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
vadodara, gujarat
On-site
As the leader of the After Sales & Service business for Pharma India, you will be responsible for overseeing various sub-organizations including Service Sales, Field Service, and Installation & Commissioning. Your primary duties will involve managing Service sales and order intake, reviewing hot prospects, conducting sales/courtesy visits to customers, as well as monitoring the activities of the Field Service and Installation & Commissioning teams to ensure timely project site completion. Additionally, you will need to maintain a customer-centric approach and expand customer reach within the APAC region and other business regions. Your role will also involve overseeing a team of 20 Full-Time Equivalents (FTEs) which includes both direct and indirect reports, as well as 2 dotted org reports. You will be responsible for resource planning, team members" training and development plans based on business needs. Furthermore, you will collaborate with GEA global counterparts for spares, service of Europe supplied machines, and other support activities. Preparation of data for management reporting and promoting spares business & upgrade projects with new initiatives such as Automation upgrade and Process upgrades for existing customers will also be part of your responsibilities. In addition, you will be involved in promoting and upgrading compression machines for existing supplied machines, supporting global OSD sites for service & upgrade projects, and liaising with internal stakeholders such as Procurement, Projects, Sales, Supply Chain, and Manufacturing departments. Implementation of a CRM system will also be a key aspect of your role. To qualify for this position, you should have an engineering background with a business and customer-centric mindset, along with a minimum of 10 years of experience in a similar role. A strong operational and cost focus with a proven track record in a similar capacity is essential. Additionally, you should possess a customer-centric approach and have experience in handling teams of more than 5-10 people. If you are looking for a challenging role that involves leading a dynamic team and driving business growth through service sales and customer-centric initiatives, we encourage you to apply by clicking the "Apply" button above to access our guided application process.,
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Hyderabad
Work from Office
Join Nexivo Consulting as a Zoho Developer (1-3 yrs exp). Develop and customize Zoho apps, create workflows, integrate APIs, and write Deluge scripts. Experience with Zoho CRM, Creator, Books, and People is required. Zoho Cert & JS/HTML is a plus. Health insurance Provident fund
Posted 1 week ago
5.0 - 10.0 years
8 - 14 Lacs
Agra
Work from Office
Job Summary: We are seeking an experienced Technical Consultant Microsoft Dynamics CRM to deliver end-to-end CRM implementations, customizations, and integrations. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 (Customer Engagement) and related technologies including the Power Platform, Azure, and .NET. Key Responsibilities: Lead the technical design, customization, and configuration of Dynamics 365 CE (CRM) solutions. Develop plugins, custom workflows, Power Automate flows, business rules, and scripts. Integrate CRM with external applications using Web APIs, Azure Logic Apps, or third-party middleware. Collaborate with functional consultants, project managers, and clients to gather and analyze business requirements. Create technical documentation, including solution design documents, data models, and deployment plans. Support data migration, system testing, and user training activities. Troubleshoot issues, perform performance tuning, and manage application support post-deployment. Stay up to date with Microsoft updates, releases, and best practices.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 14 Lacs
Guwahati
Work from Office
Job Summary: We are seeking an experienced Technical Consultant Microsoft Dynamics CRM to deliver end-to-end CRM implementations, customizations, and integrations. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 (Customer Engagement) and related technologies including the Power Platform, Azure, and .NET. Key Responsibilities: Lead the technical design, customization, and configuration of Dynamics 365 CE (CRM) solutions. Develop plugins, custom workflows, Power Automate flows, business rules, and scripts. Integrate CRM with external applications using Web APIs, Azure Logic Apps, or third-party middleware. Collaborate with functional consultants, project managers, and clients to gather and analyze business requirements. Create technical documentation, including solution design documents, data models, and deployment plans. Support data migration, system testing, and user training activities. Troubleshoot issues, perform performance tuning, and manage application support post-deployment. Stay up to date with Microsoft updates, releases, and best practices.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 14 Lacs
Ludhiana
Work from Office
Job Summary: We are seeking an experienced Technical Consultant Microsoft Dynamics CRM to deliver end-to-end CRM implementations, customizations, and integrations. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 (Customer Engagement) and related technologies including the Power Platform, Azure, and .NET. Key Responsibilities: Lead the technical design, customization, and configuration of Dynamics 365 CE (CRM) solutions. Develop plugins, custom workflows, Power Automate flows, business rules, and scripts. Integrate CRM with external applications using Web APIs, Azure Logic Apps, or third-party middleware. Collaborate with functional consultants, project managers, and clients to gather and analyze business requirements. Create technical documentation, including solution design documents, data models, and deployment plans. Support data migration, system testing, and user training activities. Troubleshoot issues, perform performance tuning, and manage application support post-deployment. Stay up to date with Microsoft updates, releases, and best practices.
Posted 2 weeks ago
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