488 Crm Management Jobs - Page 14

Customer Success Manager Company: Badho Technologies Private Limited Location: Udyog Vihar, Gurgaon (Onsite) Position: Customer Success Manager About the Company: Badho is a platform designed to optimize the existing retail funnel by streamlining communication between distributors, wholesalers, and retailers. Our goal is to automate the order request generation process, allowing business owners to focus on other important tasks. By bringing every retailer onto a single platform, we simplify the execution of brand activities and enhance the overall ordering experience, leading to increased sales for FMCG Brands. Job Overview: Badho is looking for a dedicated and customer-focused Customer Success Manager to join our team. In this role, you will be the key point of contact for our customers, ensuring they receive maximum value from our platform. Youll work closely with internal teams to solve customer problems, improve user adoption, and build long-term relationships that drive satisfaction, retention, and growth. Key Responsibilities: Own and manage relationships with key customers to ensure high satisfaction and retention. Act as the primary contact for onboarding, support, and ongoing engagement. Understand client goals and challenges to provide tailored solutions and ensure success. Monitor account health, identify risks, and proactively address concerns before they escalate. Collaborate with Product, Sales, and Tech teams to ensure customer feedback is integrated into product improvements. Develop and execute customer success plans aligned with brand and business objectives. Conduct regular check-ins and business reviews with customers to assess value and explore opportunities for upselling or cross-selling. Maintain accurate records of customer interactions, feedback, and issues using CRM tools. Drive usage, engagement, and adoption across customer accounts to maximize platform value. Create reports and dashboards to share key metrics and insights with leadership. Qualifications: 1–2 years of experience in customer success, client servicing, account management, or a related field. Bachelor’s degree in Business Administration, Marketing, or a related discipline. Strong interpersonal and relationship-building skills. Excellent communication, presentation, and problem-solving abilities. Familiarity with CRM platforms and customer engagement tools. An analytical mindset with the ability to translate data into actionable insights. Comfortable working in a dynamic, fast-paced startup environment. Why Join Us? Competitive salary with performance-linked growth opportunities. Opportunity to work directly with customers and make a real impact. Exposure to cross-functional teams and leadership. A fast-paced, collaborative environment that supports innovation and learning. Immediate hiring – grow with a company redefining how FMCG brands connect with retail.

Role & responsibilities Job Description: Sales Manager SmartAgro, a venture of Eterno Housing Pvt Ltd, is an agro-realty company based in Bangalore, India. We focus on combining agro-realty with premium timber production to generate profitable returns for our investors, while maintaining environmental integrity. Our goal is to provide maximum financial benefits to our customers, driven by sustainable practices and innovative approaches to land and timber management. Job Summary: The Sales Manager will play a pivotal role in driving revenue growth and expanding market share. This individual will manage the sales process from lead generation to deal closure, with a strong focus on understanding consumer behavior, product knowledge, and market trends. Experience in real estate and agri-business management is essential, as well as proficiency in communication, negotiation, and client relationship management. Key Responsibilities: Drive sales in both real estate and agri-business sectors, with a focus on maximizing return for investors. Understand and analyze consumer buying behavior to effectively influence and convince clients. Acquire and maintain in-depth knowledge of the company's projects and services. Identify new market opportunities and generate leads to improve sales growth. Develop and present proposals and quotes to clients, ensuring they meet customer needs and company objectives. Build strong client relationships and ensure consistent follow-ups to maintain high levels of customer satisfaction. Handle objections, negotiate deals, and close sales efficiently within tight deadlines. Manage and track payment collections, ensuring timely processing. Lead the sales team, setting and ensuring the achievement of growth goals. Foster teamwork and motivate the sales team to perform under pressure. Travel regularly to project sites and client meetings, conducting virtual property tours when needed. Skills and Qualifications: Proven experience in real estate sales and agri-business management. Expertise in understanding consumer needs and market trends. Strong negotiation, communication, and presentation skills. Ability to handle objections and close deals effectively. Experience with CRM systems for managing client interactions. Demonstrated ability to develop sales strategies and innovate under market pressure. Strong leadership and teamwork capabilities. Proficiency in marketing, client relationship management, and payment collection. Willingness to travel frequently for client meetings and site visits. Job Challenges: Punctuality & Discipline: Ensure daily morning meetings are conducted on time, with clear goals and strategies outlined for the team. Maintaining Office Working Hours: Implement a system for tracking client interactions, ensuring team members consistently update by end of day. Accuracy in Closing Deals: Oversee high-stakes negotiations with attention to detail, ensuring error-free proposals and contracts. Innovating Under Pressure: Respond swiftly to market shifts, particularly toward sustainability, by developing and implementing new sales strategies

Job_Description":" We are looking for a Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction. Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions. Strategic Account Planning: Develop and execute customized account strategies that align with client goals and company objectives. Regularly assess account health and identify opportunities for growth and optimization. Contract Negotiation & Management: Lead contract discussions and ensure mutually beneficial terms for both clients and the company. Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships. Customer Satisfaction & Support: Address client issues or concerns promptly, ensuring timely resolution and satisfaction. Gather feedback to improve service delivery and ensure continuous client success. Collaboration with Internal Teams: Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently. Provide internal teams with valuable insights and feedback to enhance client experience. Sales & Revenue Growth: Identify opportunities to grow accounts through up-selling and cross-selling. Develop strategies to drive account expansion and meet sales targets. CRM Management & Reporting: Maintain accurate client records and track sales activities using CRM software. Generate regular reports to track performance, sales pipeline, and account health. Requirements - Bachelors degree in Business Administration or related field - 3+ years of experience in sales or account management - Effective communication and negotiation skills - Analytical skills to identify customer needs and develop solutions - Strategic account planning experience - Sales skills to close deals and meet targets

Job_Description":" We are looking for a Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction. Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions. Strategic Account Planning: Develop and execute customized account strategies that align with client goals and company objectives. Regularly assess account health and identify opportunities for growth and optimization. Contract Negotiation & Management: Lead contract discussions and ensure mutually beneficial terms for both clients and the company. Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships. Customer Satisfaction & Support: Address client issues or concerns promptly, ensuring timely resolution and satisfaction. Gather feedback to improve service delivery and ensure continuous client success. Collaboration with Internal Teams: Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently. Provide internal teams with valuable insights and feedback to enhance client experience. Sales & Revenue Growth: Identify opportunities to grow accounts through up-selling and cross-selling. Develop strategies to drive account expansion and meet sales targets. CRM Management & Reporting: Maintain accurate client records and track sales activities using CRM software. Generate regular reports to track performance, sales pipeline, and account health. Requirements - Bachelors degree in Business Administration or related field - 3+ years of experience in sales or account management - Effective communication and negotiation skills - Analytical skills to identify customer needs and develop solutions - Strategic account planning experience - Sales skills to close deals and meet targets - Proficiency in CRM softwar

CMG Manager Operations (Customer Management Group) Responsibilities - • Complaint resolution and vendor management skills. • Customer relationship management skills. • End to end implementation of Next Products. • Complete ownership of Complaint resolution. • Ensuring collections of dues from assigned schools. • Ability to Lead/Motivate and Coach the Team. • Efficient Vendor Management Skills. • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module & • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report) • Should conduct PM audit as per the process set for Manager - CMG • Should plan collection and complaints/installation at the end and beginning of every day. • Should ensure TAT on all installations and support activities. • Need to Adhere to the KRAs. • Responsible for ERP Implementation. Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team. • Responsible to ensure timely payment from assigned school. • Should follow the ERP Implementation process Site Survey” till “Completed” covering all phases Responsible for satisfactory customer experience in Next Product. • Should plan collection and complaint/installation at the end and beginning of everyday. • Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives “OPS Go Ahead” for ERP Implementation. • Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers. • Ensure optimum usage of Next NLP/Products. Need to Adhere to the KRA’s. • Account Manager / ERP Implementation (School ERP)

This is a full-time, on-site role for an Agri Sales Officer located in Navi Mumbai. The Agri Sales Officer will be responsible for managing day-to-day sales operations, providing excellent customer service, and communicating effectively with clients. The role involves analyzing market trends, generating sales reports, and driving sales growth through targeted strategies. The successful candidate will liaise with farmers and agricultural businesses, understanding their needs and offering tailored solutions provided by Precision Grow. Key Responsibilities: Develop and implement sales plans to achieve targets Identify and engage potential clients through research and networking Deliver product demonstrations and presentations highlighting benefits Build and maintain long-term client relationships Conduct market research and analyze trends for new opportunities Prepare sales reports and maintain accurate CRM records Collaborate with marketing, product, and operations teams Stay up-to-date with new product developments and industry standards Participate in trade shows, events, and client outreach activities Ensure compliance with company policies and legal guidelines

Role Overview As a CRM Executive, you will play a pivotal role in enabling the B2B sales team by managing lead data, automating the sales pipeline, generating proposals, and tracking performance. Your work will directly support revenue targets across corporate, campus, and travel partnerships. Key Responsibilities Own and manage the B2B CRM platform for data hygiene, tagging, and tracking Source & enrich leads using tools like Apollo.io, LinkedIn Assign leads to regional sales managers with clear segmentation Generate and maintain rate cards, pitch decks, and proposals via templates Track funnel metrics: leads contact proposal deal Set up email follow-up sequences and WhatsApp broadcast lists Maintain weekly reports for sales performance dashboards Who You Are 12 years of experience in CRM, lead ops, or sales support Proficient in Excel/Google Sheets, CRM tools Detail-oriented, organized, and process-driven Strong written communication for sending and cleaning up data Comfortable working with remote teams and managing async workflows Good to Have Experience in sales support at a travel, SaaS, or hospitality startup Understanding of B2B funnels and sales analytics

Role & responsibilities Accurately input and update data into various databases, software and crm system Lead Generation supoorting sales team Getting New Business quote from Insurance Companies to support sales team Negotiating with insurance companies Managing new leads and generating new leads through various mean. Coordinate with clients to obtain necessary information and ensure prompt updates. Assist in lead generation activities to support business development efforts. Maintain meticulous records and documentation related to client interactions and transactions. Collaborate effectively with senior team members to ensure operational efficiency. Utilize advanced MS Office skills to analyze data and generate insightful reports. Back office and marketing objective Preferred candidate profile Proficiency in MS Office and other relevant software applications. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to coordinate tasks effectively and work collaboratively with team members. Proactive mindset and willingness to learn and adapt to new challenges. Prior experience in the general insurance field is essential. Qualifications: Candidate you Graduated - Commerce ,BBI (Bachelor in Banking and Insurance),BFM(Bachelor in Financial Markets ) will be more appreciated Proficiency in Microsoft Office Suite, particularly Excel, word Excellent communication skills for client interactions ,coordinating with partnered insurance company and team collaboration. Ability to work efficiently. Benefits: Competitive salary package. Opportunities for career advancement and professional development. Comprehensive training and support. Collaborative and dynamic work environment.

Role & responsibilities Identify potential customers and generate leads through various channels. Conduct market research to understand customer needs and preferences. Engage with prospective clients to discuss their real estate requirements. Present and demonstrate the features and benefits of our properties. Coordinate with the sales team to support closing deals. Maintain an up-to-date knowledge of market trends and competitor activity. Manage CRM system to track leads and customer interactions. Preferred candidate profile Proven experience in a pre-sales or sales support role. Strong understanding of the real estate market and industry dynamics. Excellent communication and relationship-building skills. Ability to work independently and as part of a team. Strong organizational and multitasking abilities. Skills Lead generation Customer engagement Property presentation Sales support CRM management Microsoft Office Networking

Job Title: Sales Trainer Location: Bangalore Job Type: Full-Time | Work From Office Department: Sales Position Overview We seek a dynamic and experienced Sales Trainer to lead our growing sales teams' hiring, onboarding, training, and continuous development. This pivotal role supports the growth of a high-performance sales organization that includes Inside Sales Representatives, Business Development Executives, Team Leads, Assistant Sales Managers, and Sales Managers. The ideal candidate will have a solid background in sales, training, and coaching, with the capability to design and execute scalable training programs that significantly improve sales performance. Key Responsibilities 1. Hiring & Onboarding Partner with the recruitment team to identify, screen, and onboard top sales talent. Design and deliver structured onboarding programs to equip new hires for success. 2. Training & Development Create, deliver, and regularly update training modules on sales processes, CRM tools, objection handling, negotiation, communication, and product knowledge. Customize learning programs for varied roles (Inside Sales, BDRs, Team Leads, Managers). Implement certification programs and assessments to measure progress and readiness. 3. Coaching & Performance Enhancement Conduct one-on-one coaching sessions, call audits, and in-depth performance analysis. Identify individual and team skill gaps and develop improvement plans. Foster a culture of continuous learning, feedback, and self-improvement. 4. Sales Process & Best Practices Standardize and promote Edstellars sales methodologies and best practices. Collaborate closely with Sales Leadership to ensure training is aligned with business objectives. 5. Data, Metrics & Reporting Track training effectiveness using KPIs such as ramp-up time, quota attainment, and win rates. Provide regular reports and insights to stakeholders, highlighting successes and areas for development. Qualifications Required: Bachelors degree in Business, Marketing, or a related field (Masters preferred). 8+ years of B2B sales experience, with at least 2 years in a training, coaching, or enablement role. Demonstrated success in training and developing Inside Sales, BDRs, and Sales Managers. Strong communication, presentation, and interpersonal skills. Analytical mindset with the ability to interpret data and drive decisions. Proficiency in CRM platforms, LMS tools, and sales enablement technologies. Preferred: Experience in SaaS, EdTech, or Corporate Training sectors. Sales certifications (e.g., Sandler, Challenger, MEDDIC) are a plus. Background in a fast-paced startup or scale-up environment. What We Offer Competitive salary and comprehensive benefits. Performance-based incentives. A collaborative and energetic work culture. Professional development and advancement opportunities. Relevant candidates can send updated CV to: recruitment@invensis.net Regards HR Team Invensis Technologies Bangalore

Description : The role oversees various aspects of customer interaction and process management for the assigned project. This role involves ensuring smooth onboarding of customers, obtaining financial approvals, resolving complex queries, addressing escalations, and overseeing documentation and handover procedures. Additionally, the CRM Project Lead is also responsible for customer engagement efforts and timely payment collection. Purpose: To lead customer relationship management initiatives for the designated project, ensuring an exceptional customer experience while adhering to established processes. Principal Accountabilities Customer Experience - Conduct regular reviews to ensure timely completion of customer onboarding formalities, monitoring each step of the process for adherence to deadlines and standards. Obtain required financial approvals for the assigned project from major financial institutes/ banks so that loan approval process for customers can be initiated. Keep up to date FAQ documents for easy reference in addressing customer queries for faster resolution. Guide the team in resolving complex queries in collaboration with various stakeholders. Take ownership of all escalations received from customers, addressing their concerns promptly and effectively to ensure a positive resolution and maintain customer satisfaction. Review sales agreements and allotment letters meticulously, ensuring accuracy and completeness, and providing the necessary sign-off to authorize their validity and completion. Supervise on time completion of handover and registration procedures while ensuring that the handover experience meets predefined quality standards. Drive customer retention efforts and intervene as and when necessary. Customer Engagement - Collaborate with the regional lead to prepare the engagement calendar for assigned projects, seeking their inputs, and obtaining sign-off on the calendar. Take charge of implementing events according to the engagement calendar for the assigned project, ensuring timely execution. Analyze feedback received and incorporate necessary adjustments in the execution of future events through discussions with the regional lead, aiming to enhance effectiveness and customer satisfaction. Monitor the referrals received and actively encourage the generation of more referrals. Monitor collections for the assigned project, ensuring adherence to due dates, and intervene as necessary. Invoicing & Collection - Prepare the annual revenue forecast and share it with the regional lead. Prepare annual budget for billing and collection in coordination with sales and operations teams for the project and submit to Region CRM Lead. Monitor and drive on time collections for the project. Supervise legal actions for overdue payment cases, ensuring their resolution and closure. Documentation & Reporting - Monitor adherence to documentation maintenance according to standard guidelines and conduct periodic audits to ensure compliance. Oversee the timely and accurate submission of MIS reports for the project with respect to CRM activities. Continuous Improvements Conduct root cause analysis for all deviations observed and proposed CAPA. Seek sign off from the Region CRM Lead on the CAPA and implement the same People Management - Assist, guide and monitor team members in their day-to-day affairs. Ensure that team is well equipped with the required knowledge and skills to perform their job. Motivate team members for better performance. Address team's issues or grievances.

1. Escalation Management, Customer Handling and Service Knowledge 2. MIS & Product Knowledge 3. Cust. Satisfaction, Troubleshooting, Upselling 4. Call Planning, Freelance Technicians Coordination 5. Follow-up for Spare Part Dispatch

Experience in residential or commercial real estate, preferably in the affordable housing segment. Multilingual abilities are a plus, especially when dealing with a diverse customer base. Fluency in Marathi is mandatory for handling walk-in customers

Core Responsibilities: Manage the day-to-day activities of the sales team and monitor their performance. Monitor sales calls and guide sales executives to improve pitch, close rates, and customer engagement. Set individual and team sales targets, and coach team members on effective sales techniques. Provide regular feedback to sales executives to help improve performance. Ensure the team meets daily, weekly, and monthly sales targets. Prepare and manage the team roster, track attendance, and generate sales performance reports. Motivate the team to achieve both individual and organizational sales goals. Develop and implement action plans to meet short-term and long-term sales objectives. Conduct and facilitate sales training to enhance product knowledge and selling skills. Conduct weekly performance reviews and sales strategy meetings. Foster a high-energy, goal-driven environment that inspires the sales team to exceed targets. Preference and Experience: Minimum 2 years of experience as a Sales Team Leader (on papers). Must have hands-on experience with CRM tools and outbound sales processes. Strong communication and persuasive skills; ability to lead and motivate a sales team. Graduation Compulsory.

Assistant General Manager Sales And Marketing, Marketing, Sales, CRM, BD, Prepare & Close Deals, Maintain customer relation, Ensure timely delivery of order, Manager team sales officers.

Order processing Sales advise preparation processing & sending dispatch intimation Processing all MRS Checking outstanding & credit limits before giving dispatch To process ORC on receipt of orders forwarding ORC details

0-4 years in client-facing roles. Strong communicator, organized, and comfortable with hiring workflows. Experience with recruiting, sales, or product teams. Proactive, client-first mindset. Bonus: Familiar with HRTech or B2B SaaS. Work from home

Align IT strategy with business goals. Focus on scalability, security, and innovation. Manage ERP (SAP Business One) & CRM (Zoho CRM) Integrate and optimize IT for SCM and finance. Ensure seamless data flow. Required Candidate profile Ensure strong security for ISO 27001 and defense compliance, protecting data and assets. Optimize IT infrastructure (servers, networks, cloud) for reliability, security, and scalability. Lead team

Role & responsibilities As a Sales Operations Specialist , you will play a crucial role in ensuring our sales team has the tools, data, and processes needed to maximize efficiency and effectiveness. You will be responsible for building Total Addressable Market (TAM) prospecting lists, maintaining & enforcing data hygiene within our CRM, and providing operational support to drive revenue growth. You'll collaborate rev ops, Sales, Marketing, and Customer Success to ensure. Were looking for a self-motivated, results-driven individual who thrives in a fast-paced environment and enjoys solving business challenges. Prospecting & TAM List Building: Research, compile, and maintain high-quality lists of potential customers within our target market. Data Hygiene & CRM Management: Ensure the accuracy and completeness of prospect and customer data within our CRM (Salesforce, HubSpot, or other tools). Contact Enrichment: Enhance lead and customer records by gathering missing details through research and third-party data sources. Sales Support: Assist the sales team with lead assignments, account segmentation, pipeline reporting, and other operational needs. Reporting & Insights: Generate and analyze reports to provide actionable insights into sales performance, funnel metrics, and data integrity. Tool Management: Help manage and optimize sales technology stack, ensuring seamless integration and functionality. Cross-functional Collaboration: Work closely with marketing, customer success, and revenue operations to align data and processes. Preferred candidate profile 2+ years of experience in a sales operations, revenue operations, or similar role within a B2B SaaS environment. Strong proficiency with the following systems is a must: Salesforce, Zoho, Hubspot, Outreach, and Apollo. Excellent analytical skills with the ability to interpret and manipulate large datasets. Attention to detail and a passion for maintaining clean, accurate data. Strong problem-solving skills and ability to work independently. Familiarity with sales methodologies and pipeline management best practices. Experience with Excel/Google Sheets and basic data visualization tools (Tableau, Looker, or similar) is a plus. Strong communication and collaboration skills. Perks and benefits Competitive compensation based on experience. Health insurance for you and your family. Paid time off: 3 weeks of vacation, flexible personal and sick days, plus a day off for your birthday and work anniversary. Public holidays and festival leaves. Modern equipment (laptop and necessary tools). Learning and development opportunities. Employee referral program. Collaborative, fast-paced, and iterative startup culture. Work schedule Work days : Monday to Friday, Shift : 3:30 PM - 12:30 AM IST. Cab facility provided (Pick & drop).

Lead daily ops for 16 media sites, drive traffic and revenue with strategic planning, manage CRM workflows, track KPIs, handle PR, coordinate content, explore new revenue streams, and boost efficiency while cutting costs. Required Candidate profile A driven young pro with a business/marketing degree (MBA a plus), CRM-savvy, growth-focused, strategic yet hands-on, team player with strong BD instincts and a passion for scaling success.

Job Description Position Senior Executive Service Function CRM Department Service Base Location Bengaluru Reporting to Manager - Service Created on date 20 Jan 2025 Created by Saneesh M Position Summary Position will be responsible for CRM Developments, Process Enhancements & Supports. The position will be responsible for CRM Training, Service SOP Developments, Call Centre Management & Training, Onboarding & Driving New Technologies for Service & Call Centre Operations, Service MIS & Data Analytics. Role & Responsibilities CRM Developments, Process Enhancements & Supports. • Evaluating & Understanding Market Changes of process adaptations. • ID Creations & Accessing or review of Users Access permissions & Corrections. • New Process Additions based on business demands. • Enhancement of CRM Process & Controls. • Knowledge of Salesforce Administration management. • Learn and know end to end Process and Train users New & Existing team. • Providing Support on all CRM Related technical issues. • Error Fixing and Workflow/trigger rule managements. • Training in CRM for Call Centre Users. • Develop and Build all Service-Related Process SOP’s. • Accountable for Data Governance and Security of Users. Managing the call centre operation • Plan & Forecast Call Centre Manpower requirement. • Close monitoring of call load & seasonal impacts and action on time. • Vendor & Cost Management for Call Centre Operation. • Performance monitoring of the call center and their SLA of Quality, AHT, CSAT & Training & Other Performance metrics etc. • Enhancement of Customer Experience and results at Call Centre. • Management & Monitoring all Out Bound Process at Call Centre. • Coach and mentor staff on product and services and customer service issues • Monitoring of CRM on a regular basis for smooth operations. • Identify training needs and create training programs for talent development. • Close watch on system changes/needs & supports. • All related technological supports. Onboarding & Driving New Technologies for Service & Call Centre Operations. • Development & Management of all new Service Technologies like Voice Bot, Chat Bot, Cloud Telephony etc. • Evaluating newly available technologies and exploring opportunities to enhance customer experience. • Integration of Support of existing & New Tools to Salesforce CRM. • Knowledge and implementation of Power BI Tool for Data Analytics. • Knowledge and implementation of Tableau Tool for Data Analytics. • Knowledge and implementation of SQL Queries & Big Data Management Tools. • Onboarding and SOP Creation for all new Toll Utilization & Implementation. • Social Media Tool Integrations to Monitor and support Customer Escalations. • Omni Channel Development for better and futuristic customer experience. • Development of Newer AI Tools and Process to System. Service MIS & Data Analytics. • All Post Sales related Data Understanding and Analytics. • Data Analysis and Visualization with Big Data Management tools. • Knowledge and experience in handling & developing Dashboard of Power BI tool. • Knowledge and experience in handling & developing Dashboard of Tableau. • Knowledge and Management of Data SQL Database, Use of Macros, Power SQL Queries. • Knowledge and advanced skills in use of Master Excel, Power Point etc. Collaborating with other departments • Works with other departments, such as sales and service, to align customer service strategies with overall business objectives • Builds and maintains solid customer relationships, understanding their needs and providing personalized service solutions • Supports in Data & Analytics as on when required. Qualification & Experience • Bachelor of Engineering • 2+ yrs of working experience in CRM or Salesforce Administration/ Call center management Knowledge & Skills • Team Management • Customer Management • Coordination with multiple levels and cross functional teams. • Communication and Presentation

Manage CRM database and ensure data accuracy Plan and execute customer retention strategies and email/SMS Track customer interactions and analyze data to improve engagement. Coordinate with sales, marketing, and customer support teams. Office cab/shuttle Provident fund Health insurance Annual bonus

Key Responsibilities : - Outbound Calls Make a high volume of outbound calls to potential customers from provided leads lists. - Sales Pitch Present and promote products/services to prospective customers through effective communication. - Lead Qualification Identify and qualify sales opportunities through detailed conversations with prospects. - Follow-Up Conduct regular follow-ups with potential customers to provide additional information and answer any questions. - Sales Conversion Close sales and achieve daily, weekly, and monthly sales targets. - CRM Management Accurately update and maintain customer information and sales records in the CRM system. - Feedback and ReportingProvide regular feedback on call performance and customer responses to the sales manager. - Team Collaboration Work closely with the sales and marketing teams to optimize sales strategies and share customer insights. - Customer Service Ensure excellent customer service by addressing inquiries and resolving issues promptly. Requirements : - Experience Proven experience in telesales, telemarketing, or a similar sales role. - Communication Skills Excellent verbal communication skills with a clear and persuasive phone manner. - Sales Skills Strong persuasion, negotiation, and closing skills. - Tech-Savvy Proficient in using CRM software and other sales tools. - Self-Motivation Ability to work independently and manage time effectively. - Education High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. - Language Proficiency Proficiency in [insert language(s)]. Preferred Qualifications : - Industry Experience Experience in [insert industry] is advantageous. - Product Knowledge Familiarity with [insert specific product/service] is a plus. - Resilience Ability to handle rejection and remain positive and motivated. Benefits : - Compensation Competitive salary with a commission structure. - Training Comprehensive training and ongoing support to enhance your skills and performance. - Growth Opportunities Clear path for career advancement within the company. - Work Environment Friendly and supportive team environment. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

We are seeking a highly motivated and energetic Business Development Executive Fresher to join our dynamic team. The successful candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and supporting the business development team in achieving sales targets. This role is ideal for individuals who are proactive, enthusiastic, and eager to learn and grow in the field of business development. Key Responsibilities : - Lead Generation Identify and research potential clients through various channels such as social media, industry events, and online databases. - Client Outreach Initiate contact with potential clients via phone calls, emails, and social media to introduce the company's products/services. - Sales Pitches Assist in creating and delivering compelling sales pitches and presentations to prospective clients. - Relationship Building Build and maintain relationships with new and existing clients to foster long-term business opportunities. - Market Research Conduct market research to identify trends, competitive landscape, and potential areas for business growth. - Follow-Up Conduct follow-up communications to ensure successful lead conversion and client satisfaction. - Sales Support Support the business development team with administrative tasks such as preparing proposals, contracts, and reports. - CRM Management Maintain accurate and updated records of all client interactions and sales activities using the company's CRM system. - Team CollaborationCollaborate with the sales and marketing teams to develop strategies for increasing sales and expanding the customer base. - Training Participate in training sessions to enhance business development skills and product knowledge. Qualifications and Skills : - Education Bachelor's degree in business, marketing, sales, or a related field. - Experience No prior experience required; on-the-job training will be provided. - Communication Skills Excellent verbal and written communication skills. - Interpersonal Skills Strong interpersonal skills with the ability to build rapport with clients. - Persuasiveness Ability to persuade potential clients and close deals. - Analytical Skills Good analytical and research skills to understand market trends and client needs. - Organization Strong organizational skills with the ability to manage multiple tasks and priorities. - Tech Savvy Proficiency in using computers, MS Office Suite, and familiarity with CRM software. - Attitude Positive attitude, self-motivated, and eager to learn and grow. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Key Responsibilities: Lead GenerationConduct outbound calls and send emails to potential clients to generate new business opportunities. Qualify leads based on customer needs and potential fit with our offerings. Sales Engagement Engage with prospects and existing clients to understand their requirements, provide product information, and recommend solutions that meet their needs. Sales Conversion Convert leads into sales by effectively presenting our products or services, addressing client objections, and closing deals. Achieve or exceed individual and team sales targets. Customer Relationship Management Build and maintain strong relationships with clients through regular follow-ups, personalized communication, and exceptional service. Ensure high levels of customer satisfaction and retention. CRM Management Accurately enter and update client information, interactions, and sales activities in the CRM system. Track sales progress, manage pipeline, and report on performance metrics. Market Research Stay informed about industry trends, competitor activities, and market conditions. Use insights to tailor sales approaches and identify new business opportunities. Product Knowledge Maintain a deep understanding of our products or services, including features, benefits, and pricing. Provide accurate information and demonstrations to clients. Collaboration Work closely with the sales team, marketing, and other departments to ensure alignment on sales strategies, lead generation, and campaign execution. Sales Reporting Prepare and submit regular reports on sales activities, lead status, and performance metrics. Provide feedback on sales processes and suggest improvements. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.