477 Crm Management Jobs - Page 17

Job Title: Assistant Manager - CRM/Marketing Automation Experience: 5+ Years Location: Bangalore Department: Marketing Responsibilities: Marketing Automation: Design, build, and execute automated marketing campaigns (email, SMS, push notifications, etc.) using marketing automation platforms such as Clevertap, Moengage, Webengage, Insider, Salesforce, Netcore Cloud, or Braze. Develop and maintain automated customer journeys, workows, and lifecycle campaigns. Optimize campaign performance through A/B testing, segmentation, and personalization. Monitor campaign analytics and provide regular reports on key performance indicators (KPIs). Troubleshoot technical issues related to marketing automation systems. CRM Management: Develop and implement CRM best practices to ensure data accuracy and completeness. Create and manage customer segments for targeted marketing campaigns. Generate CRM reports and dashboards to track customer engagement and sales performance. Data Analysis and Reporting: Analyze campaign data and CRM data to identify trends and insights. Develop and maintain dashboards and reports to track key marketing metrics. Provide actionable recommendations based on data analysis to improve campaign performance. Monitor and report on the eectiveness of marketing automation and CRM initiatives. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related eld. 5+ years of experience in marketing automation and CRM management. Proven experience with marketing automation platforms (e.g., Clevertap, Moengage, Webengage, Insider, Salesforce, Netcore Cloud, Braze). Strong understanding of email marketing best practices and customer segmentation. Excellent analytical and problem-solving skills. Prociency in data analysis and reporting tools (e.g., Google Analytics, Excel). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Strong understanding of data privacy and compliance regulations. Experience in healthcare or e-commerce is a plus.

Greetings from Edstellar.com Job Title: Assistant Manager, Sales Support / Sales Enablement Department: International Sales Learning & Development Shift: Night Shift (US Time Zone) Location: on-site Employment Type: Full-Time Role Summary: We are seeking a detail-oriented and proactive Assistant Manager Sales Support / Sales Enablement to join our International Sales team for Learning & Development solutions. This role will support sales and operations with client communication, proposal development, CRM management, and cross-functional coordination to enable smooth sales cycles and handovers. The position requires working during the night shift aligned with US business hours. Key Responsibilities: Assist in formatting sales proposals, preparing supporting documentation, and maintaining version control. Update and manage CRM systems with lead statuses, meeting notes, and communication logs. Schedule and coordinate client and trainer meetings, including handling follow-ups and confirmations. Collaborate with the Bid Manager to prepare and submit responses to RFPs and bids. Ensure smooth handovers between sales, operations, and finance teams by managing shared documentation and timelines. Support ad-hoc administrative tasks related to the sales cycle and business development processes. Qualifications & Requirements: 2-4 years of experience in sales coordination, business support, bid administration, or sales enablement roles. Strong communication skills (written and verbal), especially in a B2B or international context. High proficiency in documentation, formatting tools (e.g., MS Word, PowerPoint), and spreadsheet management (Excel/Google Sheets). Hands-on experience with CRM tools (e.g., HubSpot, Salesforce, Zoho). Excellent organizational and multitasking skills, with a keen eye for detail. Ability to work independently during night shifts with minimal supervision. Preferred Attributes: Experience supporting international or Learning & Development sales teams. Familiarity with proposal management platforms and tools. Strong interpersonal skills to coordinate across departments and geographies.

Job Title: Shift Executive Packaging Department: Production / Packing Reporting To: Deputy Manager Location: Moga, Punjab Shift: Rotational (Morning, Evening, Night) Key Responsibilities: . Shift Management: Manage the entire food packing operations during the assigned shift. Ensure smooth start-up, operation, and handover of the shift with proper documentation. Allocate manpower as per line requirements and optimize workforce utilization. Packing Operations: Monitor packing lines for sachet, pouch, or bulk packing formats. Ensure product packaging is as per specifications (weight, sealing, labeling, coding). Coordinate with Quality Assurance for in-process checks and compliance. Documentation & Reporting Team Supervisio n:-Supervise packers, helpers, and machine operators. GMP & Hygiene: Ensure adherence to Good Manufacturing Practices (GMP), hygiene, and safety protocols. Desired Candidate Profile: Education: Diploma / B.Sc / B.Tech in Food Technology or related discipline Experience: 4-5 years in a food processin g or FMCG plant in packing operations Skills: Team handling, shift management, documentation, quality awareness, basic troubleshooting. Salary - Hike on last Hand on experience on SAP is Mandatory More Details connect me at mansi.sharma@manpower.co.in

We are looking for an enthusiastic and customer- focused KANNADA-Speaking customer Support Executive to join our retention team. The ideal candidates will be responsible for handling customer queries, addressing concerns, and ensuring customer satisfaction with the aim to retain them. Key Responsibilities: *Communicate effectively with kannada-Speaking customers via calls or emails. *Understand customer issues and resolve them promptly and professionally. *Retain customers by providing value-driven solutions. *Maintain accurate records of customer interactions. *Collaborate with internal teams to ensure smooth customer experience. *Provide regular reports and insights on customer retention efforts . Requirements: * Minimum 6 Months- 2 Years of experiences in customer support, retention, or client servicing. * Strong problem- solving and negotiations skills. * Experience in BPO, Telecom, E-Commerce, or Subscription- based is an advantage. * Graduation is Mandatory. * Excellent in Malayalam. * Pure day rotational shifts. * 6 days working with 1 rotational week Off. * Shift duration of 9 hours including 1 hour break. Perks & Benefits: * One way Travel ticket (Flight/ Train/ Bus) Depending on the distance will be booked by company for candidates who are Outstation/ Not applicable for candidates in Tamil Nadu. * 7 days Accommodation will be provided for Outstation Candidates. * Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.) * Statutory Benefits. * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade . Interested candidates can apply (or) call (or) Whatsapp - HR Divya R: Mob No: 7603885092

Role & responsibilities: RSA initiation to closures Generate/maintain RSA/CRM DSM-wise reports CME/BTC document closures for the cluster Adboards, RTMs, Speakers Honorarium Customer profiling, Segmentation & Targeting Driving usage of CRM portal and extracting and analyzing data to support business goals. Dashboard, Scorecard creation & Analysis Event Dashboard for CRM activity tracking and CRM Expanse management & analysis Brand Dashboard and analysis Preferred candidate profile: 5 to 7 years of experience with at least 3 years of working experience in Customer Relationship Management.

We are looking for an experienced Customer Service Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.

Executive Assistant to the Chief Revenue Officer Work Location: Bangalore Job Description: The Executive Assistant to the Chief Revenue Officer (CRO) will play a vital role in ensuring smooth day-to-day operations by supporting the CRO with administrative, coordination, and communication tasks. This role requires a proactive and highly organized individual who can manage calendars, coordinate meetings and travel, follow up with clients, and maintain records using Zoho CRM. The ideal candidate is tech-savvy, detail-oriented, and comfortable handling professional social media assistance as well. Responsibilities * Calendar & Meeting Management:* Maintain and organize the CRO's calendar, schedule internal and external meetings, and ensure timely reminders. * Client Communication & Follow-ups: Communicate professionally with clients on behalf of the CRO, handle follow-ups, and maintain relationship continuity. * Travel Coordination: Plan and manage travel arrangements including flight bookings, accommodations, and detailed itineraries. * CRM Management: Update and maintain accurate client data, meeting notes, and follow-ups in Zoho CRM. * Social Media Support: Assist in drafting and scheduling updates on professional social media platforms like LinkedIn, Instagram, Facebook. * Administrative Tasks: Prepare reports, presentations, and assist with documentation and coordination for sales-related activities. Qualifications * Experience: 1 to 3 years in executive support, sales coordination, or administrative roles. * *Education:* Bachelors degree preferred (Business Administration, Marketing, or related fields). * Skills: * Excellent written and verbal communication * Strong organizational and multitasking abilities * Proficiency in MS Office (Word, Excel, Outlook) and Zoho CRM * Basic understanding of professional social media platforms *Work Environment* * Office-based, full-time role * Regular working hours (MonFri) * Occasional extended hours during travel or major events

Manage the end-to-end leasing cycle – from lead generation and proposals to documentation and handover. Maintain relationships with consultants, brokers, brand rep. Develop and execute leasing plans to attract national and regional retail brands. Required Candidate profile • MBA's Degree in Business Administration. • 10–15 years of experience in retail leasing or commercial real estate, preferably with malls, high streets, or organized retail players.

Job description DGM - Business Development (EPR) Job Title: GM/AGM/DGM - Business Development (EPR) Department: Sales & Marketing Reports to: GM Sales & Marketing Location: Bengaluru Effective date : ASAP About Zecomy: Zecomy is a Bengaluru-based start-up with a mission to drive a zero-waste economy across India as the largest B2B digital aggregator bringing seamless disposal of all types of waste in a safe, compliant, transparent, and sustainable way while maximising asset monetisation. Zecomy can dispose of waste anywhere, anytime, with traceability on waste to resources. Zecomy operates across 24 states and more than 300 locations with a smart cloud-based technology platform and managed services, bringing innovative product solutions. We are passionate about creating positive social impact. This mindset is instilled in every member of our team, and we are dedicated to making a difference in the lives of people around us. If you are passionate about the challenges of waste management, environmental impact, improving livelihoods, and creating a sustainable planet, let's talk and make a difference together! Job Purpose: The role is responsible for driving sales growth, acquiring new clients, and increasing revenue. This role focuses on developing high-value partnerships, identifying business opportunities, and achieving sales targets in the EPR (Plastic waste/ E-Waste/ Used Oil/Tyre Waste/ Battery waste / Nonferrous metals / CDW/Textile waste) for existing and emerging waste streams being brought under the purview of regulations/otherwise Job Responsibility & Duties The essential duties and responsibilities are: Sales Strategy and Planning: Develop and implement sales strategies to achieve organizational revenue goals in the EPR Identify new market opportunities and design plans to penetrate them effectively. Conduct market research to understand client needs, competitive trends, and demand drivers. Revenue Generation: Drive revenue growth by identifying and closing new business opportunities. Develop proposals, presentations, and pricing models to secure high-value deals. Establish long-term revenue streams by building strong client relationships. New Client Acquisition: Identify and onboard potential clients, including producers, brands, and companies obligated under EPR regulations. Generate leads through networking, cold calls, referrals, and attending industry events. Leverage industry knowledge to pitch customized EPR solutions tailored to client needs. Account Management and Relationship Building: Cultivate strong relationships with existing clients to maximize retention and repeat business. Act as the primary point of contact for client accounts, ensuring customer satisfaction and addressing any sales-related concerns. Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals Collaborate with clients to identify growth opportunities and expand partnerships. Creating and maintaining a list/database of prospective clients; maintaining a database (CRM, Excel, etc.) of prospective client information. Reporting: Prepare detailed sales forecasts, reports, and presentations for senior management. Provide insights and recommendations for improving sales processes and strategies. Qualification, Experience, Skills Education: Graduate in any discipline Masters / MBA from a reputed institution with specialisation in Sales/Marketing or Environment is desirable Understanding of EPR regulations and compliance requirements. Work Experience: 10+ years of experience in B2B sales, a candidate from an EPR and Sustainability background will be preferred. Skills / Abilities: Lead generation and persuasion skills Sales skills, especially for deal closures Excellent negotiation skills Excellent communication and interpersonal skills Proficiency in liaising with government bodies and collaborating with stakeholders. Excel, Word, PowerPoint, ChatGPT Prompts, Google Sheet, Google Drive, e-presentation Language skills English, Hindi, and preferably Regional Languages for positions in the South & East. Attributes Zecomy expects every employee to nurture behavioural competencies aligned to the following company values: Integrity, Respect for Individual, Passion for Excellence, Collaboration, and Sense for Urgency Each employee acts as a brand ambassador when dealing with all the stakeholders.Working ConditionThis position requires substantial travel, visiting industrial sites, and computer contact time. Remuneration and Benefits: General industry standard CTC is based on industrial practices and includes PF, Gratuity, Medical Insurance, Accident Insurance, etc. An appropriate sales incentive bonus will be designed to spur sales growth. This will be discussed and finalised when the job offer is finalised and accepted by the incumbent. Page | 1

Role & responsibilities : Customer Relationship Management: Develop and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, ensuring their needs are met and providing personalized service. Address customer complaints or concerns, working with relevant departments to resolve issues quickly and effectively. Order Management and New Client Onboarding: Receive and onboard new clients, ensuring a seamless and efficient integration into company systems. Process client orders, track their status, and coordinate with the dispatch team to ensure timely delivery. Monitor payment details and follow up on any discrepancies or overdue invoices. Data Analysis and Sales Opportunities: Analyze customer data and feedback to identify trends, opportunities for upselling, and cross-selling products or services. Collaborate with the sales and marketing teams to align customer needs with appropriate company offerings. Utilize CRM software to track customer interactions, orders, and payment status, ensuring the team has accurate, up-to-date information. Team Collaboration: Work closely with internal teams such as sales, marketing, and customer support to ensure customer satisfaction. Ensure all relevant departments are informed about client issues, order status, and any updates that affect service delivery. Customer Retention & Satisfaction: Proactively reach out to clients to gather feedback, address concerns, and ensure continued satisfaction. Provide solutions to improve customer loyalty and minimize churn. Prepare reports to track customer satisfaction, order status, and overall relationship health. Preferred candidate profile We are seeking an experienced and dynamic Customer Relationship Manager (CRM) to develop and maintain strong, long-lasting relationships with our clients. This role involves addressing customer inquiries, handling complaints, analyzing customer feedback for opportunities, and collaborating with sales, marketing, and support teams to ensure client satisfaction. The CRM will also be responsible for overseeing new client acquisition, order processing, dispatch, and payment details.

Key Responsibilities: 1. Lead Generation & Outreach: Conduct outbound calls to prospective clients from provided lists or CRM systems. Initiate contact with potential clients through email, phone, or messaging platforms. Qualify leads based on pre-defined criteria and interest in services or products. Identify decision-makers and build rapport to encourage interest. 2. Appointment Scheduling: Schedule appointments or meetings for the sales team with qualified leads. Coordinate with sales representatives to manage calendars and availability. Ensure all scheduled appointments are accurately logged and updated in CRM. Confirm appointments and follow up to reduce no-shows. 3. Data Management: Maintain and update CRM records with lead and contact information. Track outreach attempts, call logs, and lead statuses. Generate reports on call performance, appointment metrics, and outcomes. 4. Customer Engagement & Communication: Clearly articulate the value proposition of the product or service. Handle objections and redirect conversations appropriately. Escalate complex queries or concerns to the relevant sales or support teams. Represent the brand with professionalism, enthusiasm, and integrity. 5. Collaboration & Feedback: Work closely with the sales and marketing teams to align outreach strategies. Provide insights and feedback on lead quality, market trends, and campaign performance. Participate in regular team meetings and training sessions.

CRM Executive uses CRM software to track interactions, maintain customer data, nurture leads, and deliver service to boost sales, loyalty, and repeat business in the jewellery industry, staying informed on products, trends, and preferences. Required Candidate profile Strong Communication Skills Customer Service Expertise CRM Proficiency Sales Acumen Jewellery Industry Knowledge Data Analysis Skills Proficiency in MS Office Suite Perks and benefits Annual Bonus, Leave Encashments, Over Time, Leaves

About the Role We are looking for a proactive and detail-oriented Relationship Manager to support and strengthen operations across our franchise centres. In this role, you will be responsible for maintaining communication with franchise partners, coordinating internal teams, and providing essential operational support to ensure smooth centre functioning. You will also play a key role in nurturing prospective franchise relationships and supporting business expansion activities. Key Responsibilities Provide operational and logistical support to franchise centres and the field team to ensure seamless daily operations. Conduct cold calling and regular follow-ups with prospective franchise leads to support acquisition efforts. Maintain accurate CRM records and assist in documentation for franchise onboarding and training. Coordinate internal communications across departments, ensuring timely updates and task execution. Support planning, scheduling, and backend logistics for new centre launches and events. Requirements 2- 4 years of experience in operations, customer service, or tele-sales. Prior exposure to EdTech, retail, or franchise operations is a strong advantage. Strong communication skills with the ability to manage multiple tasks efficiently. Proficiency in MS Office, Google Workspace, and CRM tools. A proactive mindset with attention to detail and a problem-solving attitude. What We Offer Industry-leading perks and benefits. A phenomenal work environment with massive ownership and growth opportunities. A young, enthusiastic team across tech, marketing, PR, editorial, social media, and events. A fast-paced culture with quick iterations and deployments. Opportunities to work on cutting-edge technologies and lead teams in the future. Access to a world-class mentorship network. The chance to make a direct and meaningful impact on students making life-changing decisions about their higher education abroad.

Job Description: Title:- Inside Sales Specialist Location :- Bangalore (Onsite) As the sales linchpin for the Executive programs at IPL you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The kind of person we are looking for You are results-driven and a competitive sales rep who actively seeks out and engages customer prospects. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales. You get stuff done whatever it takes and drive others to completion. You dont already know everything but you love to learn. Work Experience 1-5 years in Inside Sales / Business Development / Career Counseling. Responsibilities in this role Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Conversion of leads received through various marketing channels Understand customer needs and requirements Work on account development and closure Close sales and achieve monthly, quarterly and yearly quotas Perform effective online demos to prospects Consistently achieve revenue targets enlined with the team/organizational objectives Qualications & Requirements Experience in Executive education, EdTech is a plus Minimum 6 months of telesales experience Graduation is mandatory Proven inside sales experience Track record of over-achieving quota Strong phone presence and experience dialing dozens of calls per day Experience working with LeadSquared, Salesforce or similar CRM Excellent verbal and written communication skills Strong listening and presentation skills Ability to multitask, prioritize, and manage time effectively

BOP.in Forayed Into The Indian Real Estate Market with Its Incorporation in 2007. Over the Last 19 Years Working Consistently with Hard Work, Perseverance and Grit, BOP.in has Successfully Established Itself as Indias Leading Real Estate Consultant. With Dynamic Vision for The Future & Focus on Capital Efficiency. Job Title Digital Marketing Head Department Marketing Reporting To Founder & Managing Director Location Sector 63, Noida (On-site with some flexibility) Experience Required 8-15 years in digital marketing (real estate or performance-driven sectors preferred) Job Summary BOP.in is looking for a sharp, creative, and ROI-driven Digital Marketing Head to lead our digital strategy, performance marketing, and content creation efforts. The candidate will be responsible for managing a multi-functional digital team, driving leads for residential and commercial projects, and ensuring high-quality brand presence across all digital touchpoints. Key Responsibilities 1. Lead Generation & Performance Marketing - Plan and manage paid campaigns on Google, Meta, LinkedIn, YouTube, etc. - Optimize CPL, CTR, conversion ratio, and overall campaign ROI - Implement retargeting, A/B testing, and lookalike audience strategies 2. Content Strategy & Supervision - Drive creation of engaging content: project reels, walkthroughs, landing pages, brochures, and emailers - Review and edit all content to maintain high standards of grammar, tone, and message in fluent English - Supervise content team including writers, designers, video editors, and freelancers 3. Social Media & Brand Visibility - Manage brand presence on Instagram, Facebook, LinkedIn, and YouTube - Plan monthly content calendars, festival promos, and property launch creatives - Work with influencers and video creators for wider reach and buzz creation 4. SEO & Website Management - Oversee SEO strategy: on-page, off-page, backlinks, and content-driven traffic - Collaborate with UI/UX teams to improve lead capture and landing page conversion - Ensure fast, responsive, and mobile-first web presence 5. Team Leadership - Manage a cross-functional digital team: ad managers, content creators, SEO experts, and designers - Set KPIs for each team member and ensure timely delivery and execution - Collaborate with sales, CRM, and design teams for cohesive campaign rollout 6. Reporting & CRM Integration - Build dashboards and performance reports (weekly/monthly) - Track ROI, channel-wise lead quality, funnel behavior - Sync campaigns with CRM tools and marketing automation workflows. Requirements - Bachelors or Masters in Marketing, Communications, or Digital - Excellent command over written and spoken English - Proficient in Google Ads, Meta Suite, HubSpot or Zoho CRM, and analytics tools - Hands-on experience managing large lead budgets and teams - Ability to lead, mentor, and scale a marketing team in a high-performance setup. Compensation Competitive with performance bonuses Location Sector 63, Noida (6-day working) Timings 10 AM 6 PM (flexible depending on campaign schedules).

As Business Development Manager, you will lead the full sales cycle for new business. You will identify the right leads, qualify them, run discovery calls, pitch solutions, coordinate with internal teams, and close deals. You will work closely with an SDR who will support you in generating leads across channels including email, LinkedIn, and opportunity platforms like Upwork and Dribbble. You will also be responsible for setting up and running our CRM and sales process, from outbound campaign tracking to deal closure. This role demands strong ownership, excellent communication skills, and the ability to work in a lean, fast-paced team. Responsibilities New Business Ownership Drive the entire sales process from lead qualification to deal closure Engage with SaaS founders, product managers, and decision-makers to understand their needs Build tailored proposals, collaborate on pricing, and manage contract negotiations Ensure seamless handoff to the delivery team after closure Lead Generation and Platform Outreach Guide and collaborate with the SDR to generate qualified leads Identify opportunities through cold outreach and platforms like Upwork, Dribbble, and Clutch Research target accounts to tailor outreach messages and improve conversion rates CRM and Sales Operations Set up and maintain CRM for tracking outbound activity, lead status, pipeline stages, and revenue forecasting Monitor key sales metrics including lead-to-meeting ratio, MQL to SQL conversion, and win rate Run outbound campaigns using tools such as Apollo, Dripify, and LinkedIn Sales Navigator Cross-functional Coordination Work with the design and engineering team to define scope, estimate timelines, and prepare proposals Ensure clarity and speed of communication between clients and internal teams Translate technical inputs into client-facing documents and presentations Requirements 5 to 8 years of experience in Software Services sales or business development in international markets, particularly the USA. Hands-on understanding of the software development lifecycle and ability to discuss technical and design topics with clients Demonstrated ability to close deals and commit to revenue targets Experience in using CRM tools, running outbound campaigns, and managing sales pipelines Exceptional written and verbal communication in English Highly self-driven with the ability to work independently and collaborate with technical teams What we offer Performance-linked incentives with no cap your earnings grow with the business you bring High-ownership role where you build and lead the business development function from scratch Direct collaboration with founders and full access to context, strategy, and decision-making Support from a motivated SDR and alignment with marketing and delivery for smooth execution Work culture built on trust, clarity, and autonomy no micromanagement, no fluff Clear growth path into a leadership role as we scale sales and partnerships Competitive salary, health insurance, and a generous leave policy

Act as a leader in the regional marketing team to assist in establishing brand guidelines to ensure consistent market positioning and messaging within the region, Develop, manage and execute tradeshows, and other external engagement events. Required Candidate profile Minimum have 5yrs of experience in B2B or Industrial Marketing. SEM / SEO & Google Analytics GA4 MQL and SQL Canva or Adobe Photoshop Experience in Hubspot, Salesforce, Hootsuite etc Lead generation

*Handle outbound sales. *Generate leads *Update CRM *Follow up with clients, *Achieve sales targets. *Prepare quotations, coordinate with operations, maintain reports, and build strong customer relationships with excellent after-sales support. Annual bonus Sales incentives Performance bonus

Role & responsibilities 1) Identify and onboard new retailers, wholesalers and Horeca clients. 2) Maintain and grow sales from existing accounts 3) Achieve monthly and quarterly sales targets. 4) Ensure proper placement and visibility of products in retail outlets. 5) Collect market intelligence and competitor data. 6) Regular follow up on payments and credit management. 7) Submission of daily report. Preferred candidate profile 1) Minimum 1-3 years of field sales experience in FMCG or spices industry. 2) Strong communication and negotiation skills 3) Good understanding of Hyderabad market and local routes. 4) Ability to work independently and manage time effectively. 5) Own 2 wheeler with valid driving license.

We are looking for a responsible and organized Assistant Manager to support daily operations and ensure the smooth functioning of the office. The ideal candidate will assist in managing teams, streamlining processes, coordinating with other departments, and ensuring service excellence. This role is crucial in maintaining productivity, discipline, and efficiency across the company, as well as supporting recruitment and onboarding efforts. Key Responsibilities Support the Manager in overseeing day-to-day operations and office activities. Supervise staff performance and provide guidance, training, and support when required. Ensure adherence to company policies and standard operating procedures. Manage schedules, task assignments, and assist in meeting departmental goals. Coordinate with internal departments to ensure timely completion of work. Assist in the hiring process, including shortlisting candidates, scheduling interviews, and participating in initial screenings. Help onboard new hires by coordinating training, documentation, and team introductions. Handle client follow-ups, documentation, and back-end support where needed. Maintain records, report, and prepare summaries for management. Identify workflow bottlenecks and suggest improvements for efficiency. Step in for the Manager during their absence and manage team responsibilities. Ensure the office environment is professional, productive, and well-organized. Requirements Bachelors degree in Business Administration, Management, or any related field. 3-6 years of experience in team coordination, administration, or supervisory roles. Strong leadership, time management, and organizational skills. Ability to handle multiple tasks and work under pressure. Excellent communication and interpersonal abilities. Proficient in MS Office Excel, Word and basic management tools. Familiarity with recruitment processes is a plus. Preferred Qualities Experience in a finance or client service-oriented organization. Familiarity with office operations, hiring, and employee onboarding. Proactive mindset with a problem-solving attitude. What We Offer Competitive salary and performance bonuses. A professional and supportive work environment. Growth opportunities within the organization. Training and skill development programs. How to Apply : Send your updated profile to salma@genesislimited.in or contact 9346515689 and a brief note on why you're interested in this opportunity.

Job Summary: As a Lead Management & Customer Engagement Executive, you will be responsible for managing the complete life cycle of customer leads from initial inquiry through engagement, nurturing, and conversion. This role combines telecalling, lead strategy, CRM execution, and content creation to enhance customer experience, improve retention, and support business growth. You will also play a key role in developing CRM communications, analyzing customer data for personalized outreach, and ensuring compliance with data privacy standards. The position requires strong communication, coordination, and reporting skills, with a focus on both individual performance and team success. 1. Lead Handling & Telecalling Respond to and manage all incoming leads from various sources (website, ads, referrals, etc.). Qualify leads based on predefined criteria (budget, timeline, intent, etc.). Maintain daily call logs and track lead status in CRM. Follow up systematically with cold, warm, and hot leads. Convert qualified leads into site visits or deeper conversations with the sales team. Led a team of CRM specialists, providing mentorship, performance guidance, and fostering a collaborative work environment. 2. Telecalling Strategy & Execution Develop a weekly calling plan to prioritize lead outreach. Monitor call-to-conversion ratios and continuously refine the calling approach. Personalize call pitches based on lead type (B2B, repeat, cold, etc.). Train junior telecallers if applicable or manage part-time/freelance callers. Proactively took on additional responsibilities to support team success and ensure seamless execution of campaigns. 3. Lead Generation & Strategy Analyze lead sources and suggest improvements in lead generation strategies. Coordinate with marketing/sales to ensure alignment between campaigns and target audience. Segment leads based on region, industry, behavior, etc., and plan follow-ups accordingly. Recommend tools, automation, or CRM workflows to improve lead management. Developed and implemented CRM strategies aimed at improving customer retention, loyalty, and engagement. 4. Content Creation With the Help of Brand Consultant (Telecalling + Mass Messaging) Write and regularly update engaging and persuasive telecalling scripts. Create WhatsApp, SMS, and email templates for lead nurturing and promotions. Generate short-form content for social media campaigns focused on lead capture. Collaborate with the design team (or use Canva etc.) for basic visuals if needed. Crafted compelling and targeted messaging for CRM communications across email, social media, and other digital channels using strong content writing skills. 5. Customer Relationship Management (CRM) Build and maintain strong relationships with existing and potential customers. Ensure timely communication and support post-inquiry or post-installation. Manage feedback loops and resolve complaints/escalations professionally. Keep CRM up to date with complete customer journey, notes, follow-up history. Encourage referrals and testimonials from satisfied clients. Analyzed customer behavior and data trends to personalize outreach and enhance overall customer satisfaction. Ensured strict compliance with data privacy regulations and implemented CRM best practices for data security and handling. 6. Reporting & Insights Prepare weekly reports on lead pipeline, follow-up status, conversion, and challenges. Track campaign effectiveness (which message/script/channel is working best). Share insights with marketing and sales teams to align future strategies. Generated and presented detailed reports on CRM performance metrics, offering actionable insights to support strategic decision-making.

Roles and Responsibilities: 1. Generate warm leads and schedule meetings to drive top-of-the-funnel lead generation. 2. Identify decision makers within target companies and build prospect lists . 3. Utilize channels for cold-calling , email campaigns , LinkedIn campaigns and other outreach methods. 4. Deliver effective pitches that combine insightful questions and compelling value. 5. Maintain and update the CRM system to track and measure key metrics. 6. Collaborate with marketing team to align messaging, campaigns and lead scoring models. 7. Utilize Microsoft Office Suite effectively, particularly Excel, Word and PowerPoint for data analysis, presentations and documentation.

Lead generation and creation of pipeline is essential, alongside following up with clients. Update and maintain accurate records of outreach activities, prospect status, and deal progress in CRM tools. Generate weekly reports and feedback insights.

We're hiring a Business Development Executive to convert leads into sales post workshops. Must have 1–3 yrs experience, strong sales skills, and CRM knowledge. Great pay + incentives. Join us to empower entrepreneurs! Apply now! Required Candidate profile Looking for a dynamic BDE with 1–3 yrs experience in sales, strong follow-up & CRM skills. Passion for business growth & training programs preferred. Join us to empower professionals!

Roles and Responsibilities Develop and implement effective CRM strategies to drive business growth, customer retention, and satisfaction. Manage and maintain accurate records of customer interactions using CRM tools such as Salesforce.com. Collaborate with cross-functional teams to identify opportunities for process improvements and optimize sales processes. Analyze data to measure campaign effectiveness, track key performance indicators (KPIs), and provide insights for future strategy development. Ensure compliance with company policies, procedures, and regulatory requirements related to CRM management. Desired Candidate Profile 5-10 years of experience in CRM Management or a related field. Proven expertise in developing and implementing successful CRM strategies that drive business results. Strong understanding of CRM tool functionality, including Salesforce.com or similar platforms. Excellent analytical skills with ability to interpret complex data sets and communicate findings effectively.