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6 - 11 years

7 - 15 Lacs

Hyderabad, Bengaluru

Work from Office

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Job Title: Inside Sales Representative Location: Hyderabad Department: Sales Job Overview: We are seeking a motivated and results driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for driving sales through proactive outreach, lead qualifications, and building strong relationships with prospects. This role requires excellent communication skills, a positive attitude, and a passion for achieving targets. Key Responsibilities: Proactively reach out to potential clients through phone calls, emails, and social media to generate new business opportunities. Build and maintain a robust sales pipeline by identifying key decision-makers and nurturing relationships. Track and manage all sales activities in the CRM system, ensuring accurate and timely data entry. Achieve and exceed monthly and quarterly sales targets. Stay up-to-date with industry trends, market developments, and competitor activities. Qualifications: Bachelor's degree. Proven experience in inside sales, telemarketing, or a similar sales role. Strong communication and interpersonal skills, with the ability to build rapport quickly. Note : Interested professionals can share their resume to raghav.b@aciinfotech.com

Posted 1 month ago

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1 - 6 years

2 - 4 Lacs

Pune, Mumbai (All Areas)

Hybrid

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*Support our sales & marketing teams backend activities *Sales Operations *Email Marketing & Sales Campaigns *Marketing & Proposal Support *Process Improvement & Coordination *Proficiency CRM tools-Salesforce,HubSpot,Zoho *Strong Communication skills

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Exploring CRM Management Jobs in India

The CRM management job market in India is experiencing significant growth as businesses increasingly prioritize customer relationship management to drive sales and enhance customer satisfaction. Professionals in this field play a crucial role in implementing and managing CRM systems to streamline business processes, improve customer interactions, and boost overall profitability.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are hotspots for companies seeking skilled CRM management professionals to enhance their customer engagement strategies.

Average Salary Range

The average salary range for CRM management professionals in India varies based on experience levels:

  • Entry-level: INR 3-5 lakhs per annum
  • Mid-level: INR 6-10 lakhs per annum
  • Experienced: INR 12-20 lakhs per annum

Salaries may vary depending on the company, location, and individual skills.

Career Path

A typical career progression in CRM management may include roles such as CRM Executive, CRM Analyst, CRM Manager, and eventually CRM Director. Professionals can advance by gaining experience, acquiring relevant certifications, and demonstrating strong leadership and analytical skills.

Related Skills

In addition to CRM management expertise, professionals in this field are often expected to have skills in: - Data analysis - Customer service - Communication - Project management

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Can you explain the difference between operational CRM and analytical CRM? (medium)
  • How would you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • What CRM software have you worked with in the past, and what was your experience with it? (basic)
  • How do you ensure data accuracy and integrity in a CRM system? (advanced)
  • Describe a successful CRM implementation project you were involved in. What challenges did you face, and how did you overcome them? (advanced)
  • How do you measure the effectiveness of a CRM strategy? (medium)
  • What steps would you take to increase user adoption of a new CRM system in an organization? (medium)
  • Can you explain the concept of lead scoring in CRM? (basic)
  • How do you handle conflicts between different departments regarding CRM processes? (advanced)
  • What role does data security play in CRM management, and how do you ensure data protection? (medium)
  • Describe a time when you had to customize a CRM system to meet specific business requirements. (medium)
  • How do you stay updated on the latest trends and technologies in CRM management? (basic)
  • What is your experience with creating and analyzing CRM reports? (medium)
  • How do you prioritize customer data privacy while maximizing the benefits of a CRM system? (advanced)
  • Can you provide an example of a successful CRM campaign you have managed? (medium)

Closing Remark

As you navigate the competitive landscape of CRM management jobs in India, remember to showcase your expertise, stay informed about industry trends, and continuously upskill to stay ahead in this dynamic field. Prepare thoroughly for interviews, demonstrate your problem-solving abilities, and apply with confidence to secure exciting opportunities in CRM management. Best of luck in your job search journey!

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