Job Title: AP Specialist Department: Finance Reports to: AP Supervisor Position Summary: We are looking for a skilled financial specialist to join our AP team to help process, track, and record payments in an accurate, efficient, and timely manner. The AP specialist will have a daily, ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. Qualifications Required: 10+2/Graduate with 1–2 years of US Accounts Payable experience Intermediate skill level in Microsoft Office Suite Great Plains/Workday ERP experience Essential Functions and Responsibilities: Review vendor invoices for appropriate documentation prior to payment Perform vendor invoice and general-ledger data entry Execute bank account reconciliation Generate purchase orders when necessary Obtain appropriate approvals for ACH payments Assist financial officers as and when needed Support the company in optimizing its financial transactions and systems Strengthen and grow relationships with vendors and suppliers through timely payments Assist in streamlining and improving the accounts payable process Exercise integrity and confidentiality in financial reporting Comply with US and international financial regulations applicable to the given process Show more Show less

Job Title: Executive Assistant Department: Finance - Mumbai location Reports to: CFO Job Summary: This position requires a highly organized, proactive, and detail-oriented Executive Assistant to provide comprehensive support to our CFO. This role requires excellent communication skills, confidentiality, and the ability to manage multiple tasks in a fast-paced environment. This role requires excellent communication skills, discretion, and proven experience working across global time zones and with international stakeholders. Essential functions: • Calendar & Schedule Management - Efficiently manage and prioritize the calendar, ensuring timely appointments, meetings, and travel arrangements. Anticipate needs and proactively resolve scheduling conflicts. • Meeting Preparation & Coordination - Prepare materials for meetings, presentations, and reports. Attend meetings with the CXO to take notes, track action items, and ensure follow-up. Be a liaison between the CXO and internal/external stakeholders. Handle incoming calls, emails, and other communications, ensuring urgent matters are prioritized. • Travel Coordination - Organize domestic and international travel, including flights, accommodation, and itineraries, ensuring efficiency and cost-effectiveness. • Confidentiality & Professionalism - Maintain a high degree of confidentiality and integrity, especially with sensitive corporate information. Required Knowledge Skills and Abilities: • Exceptional organizational and multitasking skills. • Candidate with powerpoint presentation and Excel knowledge is preferred. • Strong verbal and written communication skills. • Must have prior experience coordinating with international teams, clients, or offices. • Experience in managing cross-border schedules and global communications. • Ability to work independently, handle confidential information, and demonstrate professional discretion. Required Qualification: • High school diploma and 15-18 years of experience as Executive Assistant • Intermediate skill level in Microsoft Excel, and Microsoft Outlook Certifications and Licenses: None Required Travel% Requirements: 10% Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing the duties of this job the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. Employee must occasionally lift up to twenty - five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Work Environment: The noise level in the work environment is moderate. Show more Show less

Job Title: Customer Support Representative Location: Sector 19, Udyog Vihar, Gurgaon Salary: Up to ₹27,000 CTC + Incentives Working Days: 6 days a week (Rotational Week Off) Shift Timings: Day Shift (9:30 AM – 6:30 PM) Joining: Immediate Joiners Preferred Role Summary: As a Customer Support Representative, you will be responsible for contacting customers to remind them of outstanding payments, assisting with payment arrangements, and updating account information accurately. You will handle customer queries with empathy and professionalism to ensure a seamless customer experience. Key Responsibilities: Contact customers to remind them of outstanding payments using provided scripts and call guides. Assist customers in negotiating payment arrangements, considering their financial situation and company policies. Update and maintain accurate customer account information and payment history in the collections system. Identify and escalate accounts requiring special attention, such as high balances or delayed payments. Provide prompt, courteous, and professional responses to customer questions and concerns. Ensure adherence to company policies and regulatory guidelines related to collections and communication. Maintain detailed records of calls, payments collected, and follow-up actions; generate regular reports. Participate actively in training and coaching sessions to enhance skills and ensure compliance. Meet or exceed daily and weekly KPIs, including call and collection targets. Perform additional duties as assigned by the team. Qualifications & Skills: Graduation/Undergraduate degree preferred. Freshers welcome; 1-2 years experience in collections or customer service preferred. Excellent verbal and written communication skills. Strong interpersonal skills with an empathetic and customer-focused approach. Ability to work under pressure and consistently meet targets. Basic computer skills and familiarity with CRM systems. Work Schedule: 6 days working with rotational weekly offs. Day shift – 9 hours (9:30 AM to 6:30 PM). Show more Show less

Job Title: Customer Support Specialist Location: Sector 19, Udyog Vihar, Gurgaon Salary: Up to ₹27,000 CTC + Incentives Qualification: Graduate/Undergraduate Working Days: 6 days a week (Rotational week off) Shift Timing: Day Shift (9:30 AM – 6:30 PM) Joining: Immediate joiners preferred Job Summary: We are looking for a proactive and customer-oriented Customer Support Specialist to join our team. In this role, you will be responsible for handling customer interactions related to payment follow-ups, resolving queries, maintaining updated records, and ensuring a positive experience while aligning with the company’s service and compliance standards. Key Responsibilities: Reach out to customers to follow up on pending payments using structured call scripts and guidelines. Engage with customers to understand their situation and propose suitable payment arrangements. Maintain accurate and up-to-date records in the CRM system, including payment status and conversation notes. Identify cases that require special attention and escalate them as per company protocol. Deliver exceptional customer service by responding to inquiries with professionalism and empathy. Ensure compliance with company policies and regulatory guidelines related to customer interaction and payment collection. Track and report daily activities including calls made and payment status updates. Participate in regular training sessions to stay updated on service standards and performance metrics. Consistently meet or exceed daily and weekly targets (KPIs) related to call volume and customer resolution. Perform additional duties as assigned by the team lead or management. Requirements: Minimum qualification: High School Diploma (Graduate or Undergraduate candidates may apply). Freshers or candidates with 1–2 years of experience in customer service or collections are welcome. Strong verbal communication and interpersonal skills. Ability to handle calls in a professional and patient manner. Comfortable working in a fast-paced and target-driven environment. Show more Show less

Job Title: Inside Sales Executive Location: Work From Home Shift Timing: 9:00 PM – 6:00 AM IST (US Shift) Employment Type: Full-Time Working Days: 6 Days a Week Job Description We are looking for a passionate and results-driven Inside Sales Executive to join our growing team. In this role, you will play a pivotal part in managing the full sales cycle, from identifying potential leads to ensuring customer satisfaction post-sale. If you have excellent communication skills, a customer-first attitude, and thrive in a fast-paced environment, we’d love to meet you. Key Responsibilities: Engage with potential customers via phone, email, and chat to generate leads and close sales. Manage and nurture customer accounts to drive retention and upsell opportunities. Understand customer needs and provide tailored solutions to meet their business challenges. Maintain accurate records of sales activities and customer interactions in the CRM. Achieve and exceed sales targets and KPIs set by the management. Collaborate closely with the marketing and product teams for feedback and improvement. Requirements: Proven experience in Inside Sales. Excellent verbal and written communication skills. Strong interpersonal skills with a problem-solving mindset. Customer-centric approach with the ability to handle objections confidently. Self-motivated and able to work independently with minimal supervision. Ability to adapt quickly to tools, technologies, and processes. Bachelor’s degree in Business, Marketing, or a related field is preferred. Show more Show less

Job Title: US AP Specialist Department: Finance Reports to: AP Supervisor Position Summary: We are looking for a skilled financial specialist to join our AP team to help process, track, and record payments in an accurate, efficient, and timely manner. The AP specialist will have a daily, ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. Qualifications Required: 10+2/Graduate with 1–2 years of US Accounts Payable experience Intermediate skill level in Microsoft Office Suite Great Plains/Workday ERP experience Essential Functions and Responsibilities: Review vendor invoices for appropriate documentation prior to payment Perform vendor invoice and general-ledger data entry Execute bank account reconciliation Generate purchase orders when necessary Obtain appropriate approvals for ACH payments Assist financial officers as and when needed Support the company in optimizing its financial transactions and systems Strengthen and grow relationships with vendors and suppliers through timely payments Assist in streamlining and improving the accounts payable process Exercise integrity and confidentiality in financial reporting Comply with US and international financial regulations applicable to the given process Show more Show less

Job Title: Process Trainer Department: Learning & Development (L&D) Qualification: Graduation Location: Sector 19, Udyog Vihar, Gurgaon Working Days : 6 days working (Rotational Week-off) Shift timing: Day shift, 9 hours (Generally from 9:30am-6:30pm) Job Summary We are seeking dedicated and dynamic Process Trainers. This role is critical to support our ongoing training needs, ensuring effective onboarding and continuous upskilling of our team members as we expand operations Key Responsibilities Conduct process training for new hires and existing team members. Develop, update, and maintain training content, materials, and assessments. Track and evaluate the effectiveness of training sessions and provide actionable feedback. Collaborate with Quality Assurance (QA) and Operations teams to identify gaps and drive continuous improvement initiatives. Organize and lead employee engagement activities. Actively contribute to the learning culture and organizational growth through innovative training practices. Qualifications/Calibration: Education: Graduate in any discipline. Experience: Minimum 1 year of experience as a Process Trainer in a BPO environment. Certification: TTT (Train the Trainer) certified – preferred Excellent communication and presentation skills. Strong interpersonal skills and the ability to engage diverse learners. Proficiency in training tools and platforms is an added advantage.

Job Title: Inside Sales Executive Location: Work From Home Shift Timing: 9:00 PM – 6:00 AM IST (US Shift) Employment Type: Full-Time Working Days: 6 Days a Week Job Description We are looking for a passionate and results-driven Inside Sales Executive to join our growing team. In this role, you will play a pivotal part in managing the full sales cycle, from identifying potential leads to ensuring customer satisfaction post-sale. If you have excellent communication skills, a customer-first attitude, and thrive in a fast-paced environment, we’d love to meet you. Key Responsibilities: Engage with potential customers via phone, email, and chat to generate leads and close sales. Manage and nurture customer accounts to drive retention and upsell opportunities. Understand customer needs and provide tailored solutions to meet their business challenges. Maintain accurate records of sales activities and customer interactions in the CRM. Achieve and exceed sales targets and KPIs set by the management. Collaborate closely with the marketing and product teams for feedback and improvement. Requirements: Proven experience in Inside Sales. Excellent verbal and written communication skills. Strong interpersonal skills with a problem-solving mindset. Customer-centric approach with the ability to handle objections confidently. Self-motivated and able to work independently with minimal supervision. Ability to adapt quickly to tools, technologies, and processes. Bachelor’s degree in Business, Marketing, or a related field is preferred.

Job Title: Customer Support Executive Location: Sector 19, Gurgaon Job Type: Full-time Experience: Fresher or 1–2 years in customer service or collections Joining: Immediate joiners preferred Job Description: We are looking for a Customer Support Executive to join our team and help deliver excellent service to our customers. The ideal candidate should be enthusiastic, empathetic, and solution-oriented, capable of handling customer queries and resolving issues efficiently. Key Responsibilities: Handle inbound and outbound customer calls professionally. Address customer queries, complaints, and feedback with patience and clarity. Maintain accurate records of customer interactions and follow-up actions. Collaborate with internal teams to ensure timely resolution of customer concerns. Maintain a high level of customer satisfaction through effective communication and problem-solving. Qualifications & Requirements: High school diploma or equivalent. Fresher or 1–2 years of experience in a customer support or collections role. Excellent communication and interpersonal skills. Ability to multitask and remain calm under pressure. Should be comfortable working 6 days a week with rotational week offs. Day shift: 9-hour workday (generally 9:30 AM to 6:30 PM). Immediate joiners preferred.

Job Title: Inside Sales Executive Location: Work From Home Employment Type: Full-Time Working Days: 6 Days a Week Job Description We are looking for a passionate and results-driven Inside Sales Executive to join our growing team. In this role, you will play a pivotal part in managing the full sales cycle, from identifying potential leads to ensuring customer satisfaction post-sale. If you have excellent communication skills, a customer-first attitude, and thrive in a fast-paced environment, we’d love to meet you. Key Responsibilities: Engage with potential customers via phone, email, and chat to generate leads and close sales. Manage and nurture customer accounts to drive retention and upsell opportunities. Understand customer needs and provide tailored solutions to meet their business challenges. Maintain accurate records of sales activities and customer interactions in the CRM. Achieve and exceed sales targets and KPIs set by the management. Collaborate closely with the marketing and product teams for feedback and improvement. Requirements: Proven experience in Inside Sales. Excellent verbal and written communication skills. Strong interpersonal skills with a problem-solving mindset. Customer-centric approach with the ability to handle objections confidently. Self-motivated and able to work independently with minimal supervision. Ability to adapt quickly to tools, technologies, and processes. Bachelor’s degree in Business, Marketing, or a related field is preferred.