Job Summary: We are looking for a dynamic Inside sales specialist to join our team and drive sales growth in the PhD assistance domain. The ideal candidate will be responsible for generating leads, building client relationships, and expanding our customer base among PhD scholars, researchers, and academic institutions. Key Responsibilities : - Identify potential clients (PhD students, research scholars, academic institutions) and generate leads. - Promote and sell PhD assistance services such as research guidance, thesis writing support, statistical analysis, and journal publication assistance. - Develop and maintain strong relationships with clients through regular communication and follow-ups. - Handle inbound inquiries and convert them into business opportunities. - Conduct market research to identify new business trends and competitor strategies. - Collaborate with the marketing team to execute campaigns and increase brand visibility. - Negotiate contracts and close deals to achieve sales targets. - Provide clients with detailed information about services, pricing, and processes. - Maintain accurate records of sales activities, customer interactions, and revenue generation. Key Skills Required : - Strong communication and presentation skills. - Sales and negotiation skills with a target-driven approach. - Understanding of the PhD research process and academic requirements (preferred). - Ability to build and maintain professional relationships. - Self-motivated, proactive, and results-oriented. - Proficiency in CRM software and MS Office tools.

Key Responsibilities: - Make outbound calls to potential customers. - Introduce products or services and explain their benefits. - Answer customer queries and provide information. - Maintain accurate records of calls and customer interactions. - Follow up with leads and ensure customer satisfaction. Skills Needed : - Good communication skills. - Basic understanding of sales and customer service. - Friendly and enthusiastic attitude. - Ability to listen and address customer needs. Qualifications : - No prior experience required; freshers are welcome. - High school diploma or equivalent.

Key Responsibilities : - Outbound Calls : Make outbound calls to potential customers to promote and sell products or services. - Product Knowledge : Learn and understand the products or services being offered to effectively communicate their benefits to customers. - Customer Engagement : Engage with customers to understand their needs and provide appropriate solutions. - Lead Generation : Identify and qualify leads through cold calling and follow-up on inquiries. - Sales Pitch : Develop and deliver a clear and persuasive sales pitch tailored to customer needs. - Record Keeping : Maintain accurate records of customer interactions, leads, and sales in the CRM system. - Team Collaboration : Work closely with team members and supervisors to achieve sales targets. - Feedback Collection : Gather feedback from customers to improve sales strategies and product offerings.

Telecalling (Telemarketing) Representative: A Telecaller is responsible for making phone calls to potential or existing customers to promote products or services, gather feedback, or offer assistance. They aim to achieve sales goals, handle customer inquiries, and maintain positive customer relationships.

Key Responsibilities: - Make outbound calls to customers to explain products/services. - Handle inbound inquiries and provide necessary information. - Build and maintain relationships with customers. - Achieve sales targets and meet daily call goals. - Maintain records of calls and customer interactions. Skills Required: - Good communication and interpersonal skills. - Basic computer knowledge and data entry skills. - Ability to handle customer queries and objections confidently. - Persuasion and negotiation skills.

Responsibilities - Identify potential clients and key decision makers in target industries - Build and maintain a robust pipeline of new business opportunities - Pitch our products/services to clients and provide tailored solutions - Negotiate contracts and close deals to meet or exceed sales targets - Collaborate with internal teams to ensure smooth project implementation - Stay updated on industry trends and competitor activities - Attend industry conferences, trade shows, and networking events - Prepare and deliver compelling presentations to prospects and clients

Job Summary: We are seeking enthusiastic and goal-oriented individuals to join our dynamic sales team as Telesales Executives. Freshers with excellent communication skills and a passion for customer interaction are welcome to apply. This role offers an opportunity to grow your career in sales with comprehensive training and support. Key Responsibilities : - Contact potential or existing customers to inform them about products or services. - Generate sales by following up on leads and conducting outbound calls. - Understand customer needs and recommend appropriate products or services. - Maintain a high level of product knowledge to confidently address customer inquiries. - Record customer information and interactions accurately in the CRM system. - Achieve daily, weekly, and monthly sales targets. - Handle customer feedback, objections, and concerns with professionalism and efficiency. - Collaborate with team members to meet overall sales objectives.

Business Development Executive Responsibilities: - Familiarizing yourself with all products and services offered by our company. - Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. - Attending networking activities to research and connect with prospective clients. - Maintaining meaningful relationships with existing clients to ensure that they are retained. - Suggesting upgrades or added products and services that may be of interest to clients. - Crafting business proposals and contracts to draw in more revenue from clients. - Negotiating with clients to secure the most attractive prices. - Equipping staff with the technical and social skills needed to enhance sales. - Reviewing clients' feedback and implementing necessary changes. - Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Business Development Executive Requirements : - Degree in marketing, business administration, or similar. - Extensive sales experience. - Intuitive and insightful, particularly regarding human behavior. - Ability to generate revenue by identifying pain points and suggesting suitable products or services. - Professional yet affable disposition. - Neat, well-groomed appearance. - Great networking skills. - Excellent written and verbal communication. - Resourceful, with outstanding research skills.

Job Summary : We are seeking an organized and detail-oriented Admin CRM Executive to manage our customer relationship management (CRM) system. You will handle data entry, maintain CRM records, and support the sales and customer service teams with CRM-related tasks. Key Responsibilities : - Maintain and update CRM system with accurate customer data. - Assist in data entry, record-keeping, and generating reports. - Support sales and customer service teams with CRM queries. - Monitor and ensure data quality and integrity. - Generate reports and insights to assist with decision-making. Qualifications : - Experience with CRM systems (e.g., Salesforce, HubSpot). - Strong organizational and data management skills. - Proficiency in Microsoft Office Suite. - Attention to detail and ability to manage multiple tasks.

A Sales Manager is responsible for guiding the sales team, bringing in new business, and making sure the company meets its sales targets. Main Responsibilities: Team handling : Lead, guide, and support the sales team to achieve monthly targets. Target planning : Set sales goals and ensure the team works towards them. New client generation : Find new customers, follow up with leads, and close deals. Training the team : Teach the team about products, sales techniques, and daily activities. Performance tracking : Review team performance, daily reports, and conversion rate. Client meetings : Attend client calls/meetings to finalize deals and maintain relationships. Sales strategy : Plan weekly/monthly action plans to increase revenue. Coordination : Work with marketing, CRM, and accounts teams for smooth sales operations. Problem solving : Handle customer concerns and help the team resolve issues quickly. Reporting : Prepare daily/weekly/monthly sales reports for management. Skills Required : - Strong communication and convincing skills - Leadership and team management - Good negotiation and closing skills - Target-oriented mindset

Job Summary : We are seeking an organized and detail-oriented Admin CRM Executive to manage our customer relationship management (CRM) system. You will handle data entry, maintain CRM records, and support the sales and customer service teams with CRM-related tasks. Key Responsibilities : - Maintain and update CRM system with accurate customer data. - Assist in data entry, record-keeping, and generating reports. - Support sales and customer service teams with CRM queries. - Monitor and ensure data quality and integrity. - Generate reports and insights to assist with decision-making. Qualifications : - Experience with CRM systems (e.g., Salesforce, HubSpot). - Strong organizational and data management skills. - Proficiency in Microsoft Office Suite. - Attention to detail and ability to manage multiple tasks.

Market Research : Identify new business opportunities and emerging markets through research and analysis. Relationship Building : Establish and maintain relationships with potential clients and partners. Sales Strategy : Develop and implement effective sales strategies to achieve revenue targets. Proposal Development : Prepare and present proposals and business plans to prospective clients. Networking : Attend industry events and networking functions to promote the company and its offerings. Collaboration : Work with marketing, sales, and product teams to align business development efforts. Performance Tracking : Monitor and report on business development performance metrics and outcomes. Feedback Gathering : Collect customer feedback to inform product development and service improvement.

Job Summary: As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service. Key Responsibilities: - Manage and motivate the telesales team to reach sales goals. - Plan and implement sales strategies. - Train new and existing team members on products and sales techniques. - Monitor calls and provide feedback for improvement. - Track sales performance and prepare reports. - Handle customer questions or complaints when needed. - Work closely with other departments like marketing and customer service. - Keep up to date with product knowledge and market trends. Skills & Requirements: - Strong leadership and team management skills. - Excellent communication and sales skills. - Ability to motivate and coach a team. - Experience in telesales or a similar role. - Good understanding of sales targets and KPIs. - Basic computer skills for managing reports and call systems. - Degree in Business, Marketing, or related field (preferred).

We are looking for an Inside Sales Executive to talk to clients over phone, explain our services, generate leads, and help convert them into sales. Roles & Responsibilities: - Call potential clients daily and explain our PhD assistance services. - Generate new leads from calls, messages, and follow-ups. - Understand client needs and suggest suitable services. - Maintain a follow-up list and convert warm leads into hot leads. - Build trust and maintain good relationships with clients. - Reach monthly sales and lead generation targets. - Update daily call reports and lead status. - Coordinate with internal teams for smooth service delivery. Skills Required: - Good communication skills (Tamil & English preferred). - Confident in cold calling and convincing clients. - Basic computer knowledge (MS Excel, WhatsApp, Email). - Positive attitude, quick learner, and target-focused. - Ability to handle client objections politely. Salary: Attractive salary + High incentives for performance.

Key Responsibilities : - Drive the attainment of 100% targeted business commitments by achieving and sustaining departmental productivity levels. - Strategize for consistent improvement in monthly business targets across all divisions. - Lead efforts in maintaining and improving organizational goodwill among both internal staff and external clients. - Develop and implement new strategies to complement and enhance current workflows for better results. - Facilitate alignment of staff with administrative policies, promoting a unified organizational culture. - Create a high-energy working environment that encourages dynamic contributions and optimizes resource utilization. - Oversee event and public handling responsibilities to align with business objectives. - Continuously monitor departmental performance, identifying opportunities for next-level growth and execution improvements.

Key Responsibilities : - Talk to PhD scholars through phone calls, WhatsApp, and emails - Explain services such as research guidance, paper writing support, and journal assistance - Understand scholar requirements and suggest suitable academic services - Follow up with interested scholars until confirmation - Coordinate with internal research and documentation teams - Maintain enquiry details and daily follow-up reports - Work towards assigned monthly targets Required Skills: - Clear communication and polite conversation skills - Basic computer knowledge (Excel, email, CRM) - Ability to explain services patiently - Willingness to learn academic and research-related processes - Target-focused and responsible attitude

Job Summary: A Telesales Executive is responsible for generating sales over the phone by reaching out to potential or existing customers. They must effectively communicate the value of the company's products or services, persuade customers, and meet sales targets. Key Responsibilities : Sales & Lead Generation: - Make outbound calls to potential and existing customers. - Generate leads and convert them into sales. - Follow up on leads from various sources (marketing campaigns, referrals, databases, etc.). - Customer Handling & Relationship Management: - Understand customer needs and recommend appropriate products/services. - Answer customer queries and provide detailed information about the product. - Maintain a positive relationship with clients to ensure repeat business. Sales Target Achievement: - Work towards achieving daily, weekly, and monthly sales targets. - Effectively handle objections and close sales successfully. Record-Keeping & Reporting: - Maintain accurate records of calls, sales, and customer details in the CRM system. - Provide regular reports on sales performance and call feedback. Collaboration & Continuous Improvement: - Work closely with the sales and marketing team to improve outreach strategies. - Provide feedback to enhance the sales pitch and customer approach. - Stay updated on product knowledge and market trends. Key Skills & Requirements : - Excellent communication and persuasion skills. - Ability to handle rejection and remain motivated. - Basic computer proficiency (CRM software, MS Office). - Good listening skills and the ability to build rapport with customers. - Experience in telesales or customer service is a plus.

A Business Development Tele-calling Executive typically has the following roles and responsibilities: 1. Lead Generation and Prospecting: - Identify potential clients or customers through cold calling, referrals, or online research. - Build and maintain a list of leads to pursue new business opportunities. - Qualify leads to determine if they are viable for further engagement. 2. Client Engagement and Relationship Building: - Establish initial contact with potential customers and introduce the company's products or services. - Understand the client's requirements and pitch tailored solutions. - Maintain strong and professional relationships with existing and potential clients. - Provide timely follow-up to inquiries and nurture long-term relationships. 3. Sales Support and Coordination: - Assist in setting up appointments or meetings between potential clients and the sales team. - Support the sales team with client information, reports, and necessary documentation. - Coordinate with other departments (e.g., marketing, product teams) to ensure smooth execution of tasks. 4. Pitching and Presentations: - Present the company's products or services over the phone or via video calls. - Tailor pitches based on the needs of potential clients to effectively communicate the value proposition. - Address client queries and objections and provide clear, persuasive responses. 5. Data Management and Reporting: - Maintain accurate records of client interactions, follow-ups, and outcomes in CRM systems. - Report daily, weekly, or monthly sales activities and results to management. - Track and analyze conversion rates to improve targeting and approach. 6. Achieving Sales Targets: - Work towards achieving individual and team sales targets or quotas. - Use sales scripts and strategies to improve conversion rates and close deals. - Continuously optimize approaches to increase sales effectiveness. 7. Market Research and Competitor Analysis: - Keep track of industry trends, market conditions, and competitor activities. - Gather customer feedback to improve offerings or provide insights to the marketing/sales teams. 8. Customer Service and After-Sales Support: - Address customer issues or concerns post-sale. - Help ensure clients are satisfied with the product/service and encourage repeat business. - Upsell or cross-sell additional products or services when appropriate. Skills and Qualifications : - Strong communication and interpersonal skills. - Ability to engage with clients over the phone and build rapport. - Goal-oriented and results-driven mindset. - Time management and organizational skills. - Basic understanding of CRM tools and data management. - Persistence and resilience to handle rejections and objections. - Previous experience in sales or tele-calling is often an advantage.

Roles and Responsibilities: Client Communication and Assistance: - Responding to inbound calls and emails from potential or existing clients (PhD students, researchers, or universities) to provide information regarding PhD assistance services. - Offering guidance on the process of PhD assistance, such as topic selection, research methodology, data collection, thesis writing, or editing. - Resolving client queries, providing clarity on the steps involved, and helping them understand how the service can assist in their academic journey. Information Handling: - Updating clients on the progress of their PhD-related tasks and maintaining a clear line of communication about deadlines, submission dates, and milestones. - Communicating information about various services (editing, proofreading, writing, data analysis, etc.) offered by the organization. Providing Academic Support: - Directing clients to relevant resources or offering suggestions regarding academic research, structure, and writing techniques. - In some cases, guiding them through research tools, referencing styles (APA, MLA, etc.), and citation methods. Follow-ups and Reminders: - Ensuring clients adhere to timelines and reminding them about important deadlines (for submitting drafts, final papers, or revisions). - Following up with clients to check their satisfaction with the service and gather feedback on improvements or issues that arose during the assistance process. Problem Resolution: - Handling any issues or concerns raised by clients, such as delays, misunderstandings, or service quality concerns, ensuring that resolutions are offered quickly and efficiently. - Acting as the first point of contact for escalations and working with internal teams to address complex concerns. Maintaining Client Records : - Updating and maintaining accurate client records, including service usage, progress, and communications. - Recording customer interactions, complaints, or feedback in the CRM system to ensure efficient follow-up and service quality. Cross-functional Collaboration: - Collaborating with other teams (such as research experts, writers, or editors) to provide solutions and ensure the academic needs of clients are met. - Sharing client-specific information with the concerned team to provide tailored assistance for each student's requirements. Providing Guidance on Service Packages : - Explaining the different PhD assistance service packages available and helping clients choose the right package according to their needs and budget. Quality Assurance: - Ensuring the information provided is accurate, up-to-date, and in alignment with academic best practices. - Offering a high level of service to clients, maintaining professionalism, and ensuring client satisfaction with the assistance received. Sales and Lead Generation: - In some cases, Voice Process Executives may also be responsible for generating leads, promoting PhD assistance services to potential clients, and converting inquiries into sales. Skills Required: - Strong Communication Skills: Ability to clearly articulate information, listen attentively, and explain complex academic topics in an easy-to-understand manner. - Customer Service Focus: A helpful and patient demeanor is essential when interacting with clients in need of academic assistance. - Knowledge of Academic Research: Familiarity with the PhD research process, academic writing, and referencing is beneficial. - Problem-Solving Skills: Being proactive and resourceful in resolving any issues or concerns raised by clients. - Organizational Skills: Managing client information, follow-ups, and maintaining an organized schedule to meet deadlines.

Job Summary : We are looking for a seasoned Senior Telecalling Executive to lead telecalling efforts and support the sales team in achieving customer acquisition and retention goals. This role involves managing both inbound and outbound calls, training junior telecallers, monitoring team performance, and ensuring excellent customer interactions. The ideal candidate should have strong telecalling experience, exceptional communication skills, and a drive to exceed targets. Key Responsibilities : Handle and Oversee Outbound/Inbound Calls: - Make high-quality outbound calls to potential customers and follow up with leads. - Take charge of complex inbound calls, resolving escalated queries and complaints. Sales and Lead Conversion : - Identify customer needs, pitch relevant products/services, and close sales effectively. - Guide junior executives on handling objections and improving their lead conversion rates. Team Leadership and Training : - Mentor and train junior telecalling executives, sharing best practices and sales techniques. - Conduct regular team meetings, performance reviews, and provide feedback. Process Improvement : - Monitor and evaluate call scripts and sales pitches, suggesting improvements for higher engagement and success rates. - Work with the sales and customer service teams to enhance overall call quality and customer experience. Reporting and Documentation : - Maintain detailed records of calls, lead status, and customer feedback in the CRM system. - Prepare weekly and monthly reports on call performance, conversions, and other KPIs. Customer Relationship Management : - Establish and maintain positive customer relationships to enhance customer loyalty. - Resolve customer concerns promptly and ensure a high level of customer satisfaction.