Vijayawada, Guntur, Bhimavaram
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities * Process warranty claims on a timely basis * Reconciles all warranty receivables with payments * Follows up on payment of outstanding claims * Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of Preferred candidate profile
Vijayawada, Guntur, Bhimavaram
INR 1.75 - 2.0 Lacs P.A.
Work from Office
Full Time
Greeting customers, understanding their concerns, and providing excellent customer service
Vijayawada
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Interacting with customers to understand their vehicle problems, Coordinate with technicians Service Advisor Responsibilities: Greet customers and understand their vehicle service needs. Accurately record customer complaints and vehicle issues. Coordinate with technicians to diagnose vehicle problems. Explain service details, estimated costs, and timelines to customers. Maintain service records and update job cards regularly. Provide timely updates to customers on service progress. Ensure customer approvals are obtained before proceeding with additional work. Conduct post-service follow-ups to ensure customer satisfaction. Assist in upselling additional services or maintenance packages. Handle customer complaints or escalate issues as required. Ensure cleanliness and safety standards are maintained in the service area.
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