488 Crm Management Jobs - Page 15

Key Responsibilities: Outbound Sales Calls Make high-volume outbound calls to prospective customers to introduce our products or services, qualify leads, and generate sales opportunities. Lead Generation Identify potential leads through telecalling efforts. Assess customer needs and recommend appropriate solutions to drive sales. Sales Conversion Engage with prospects to explain product features, benefits, and pricing. Address objections and close sales effectively to meet or exceed individual and team sales targets. Customer Relationship Management Build and maintain strong relationships with prospects and existing customers. Provide exceptional service and follow-up to ensure customer satisfaction and repeat business. CRM Management Enter and update customer information, interactions, and sales activities in the CRM system. Track and report on sales performance, lead status, and other key metrics. Market Research Gather and analyze information about market trends, competitors, and customer preferences. Use insights to improve sales strategies and tailor sales pitches. Product Knowledge Stay informed about product updates, promotions, and industry developments. Provide accurate information and support to customers regarding our offerings. Sales Reporting Prepare and submit regular reports on sales activities, lead conversion rates, and performance metrics to management. Customer Service Address and resolve customer inquiries, complaints, or issues promptly and professionally. Ensure a positive experience for all customers throughout the sales process. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

New Client Acquisition & Business Development: • Minimum 3+ years of proven experience in sales and business development within the Pharmaceutical raw materials Domestic B2B API , Excipients sales Reach me@ 8687773611 Required Candidate profile • Strong network within pharmaceutical companies in Hyderabad, Bangalore, Chennai & Pondicherry is a plus! • Experience with pharma raw material distributors/manufacturers is preferred

Job TitleCRM Manager LocationNagercoil CompanyPanacorp Software Solutions Position OverviewWe are seeking an experienced and results-driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention. Key Responsibilities: - Develop and implement CRM strategies to enhance customer engagement and loyalty. - Manage and optimize the CRM database, ensuring data accuracy and integrity. - Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. - Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. - Design and execute customer segmentation strategies for personalized communication. - Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. - Train and support team members on CRM tools and best practices. - Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3+ years of experience in CRM management or a similar role. - Strong analytical skills and experience with data analysis tools. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a fast-paced environment. - Knowledge of digital marketing strategies and customer engagement tactics.

Location: Bangalore, India (On-site only) Company: izmocars ( www.izmocars.com / www.izmoltd.com ) Start Date: Immediate joiners preferred Employment Type: Full-Time About izmocars: izmocars is a global leader in automotive digital solutions, with operations across North America, Europe, and Asia. We provide innovative SaaS platforms for digital retail, CRM, and data analytics, supporting major automotive OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding our India operations and are hiring a Senior CRM Functional Consultant / Technical Project Manager to deliver complex CRM projects for international clients across Europe. Role Overview This is a dual-role position combining deep CRM functional expertise with hands-on technical project management . You will act as the bridge between our European client teams (including French-speaking clients) and our India-based development teams, ensuring that client needs are translated into clear requirements, managed efficiently, and delivered successfully. You will work extensively on complex CRM implementations with significant customization, integrations, and reporting, primarily focusing on Salesforce or similar enterprise CRM platforms. Job Responsibilities Analyze and understand business needs, translating them into detailed Project Requirement Documents (PRDs) and functional specifications Collaborate with European client-facing teams to design effective CRM solutions addressing business challenges Coordinate with development teams in Bangalore, ensuring that deliverables meet defined scope, timelines, and quality standards Oversee complex CRM customizations, system integrations, and advanced reporting configurations Lead functional testing, support user acceptance testing (UAT), and ensure smooth deployment and go-live Provide post-implementation support, user documentation, and training materials as needed Track project milestones, maintain detailed status updates, and proactively manage project risks and issues Act as a Subject Matter Expert (SME) for CRM processes and functionalities, driving continuous improvement and innovation within the delivery team Coordinate across cross-functional teams, including developers, QA, business analysts, and client account managers, to ensure successful project delivery Qualifications and Experience Bachelors or Masters degree in Computer Science, Information Systems, Engineering, or related field (or equivalent professional experience) Minimum 10 years of hands-on CRM implementation experience (Salesforce, Oracle, or other major CRM platforms) Strong functional knowledge of CRM modules, processes, customization, and reporting Proven experience managing complex, large-scale CRM projects involving offshore teams and multiple stakeholders Expertise in database management, reporting tools, and understanding data flows within CRM ecosystems Excellent written and verbal communication skills in English (French or other European languages are a plus but not required ) Solid organizational, problem-solving, and multitasking skills Familiarity with project tracking tools (e.g., Jira, Confluence, Trello) Experience working with international clients, particularly in Europe, is highly desirable Why Join Us Work on impactful international CRM projects with leading automotive brands Collaborate with a talented, fast-growing global team Take ownership of challenging, rewarding delivery projects Be part of a respected company transforming the automotive retail industry

Achieve targets, acquire clients via calls/emails, attend online networking events, generate leads, manage relationships, CRM and coordinate proposals. Min 2 yrs BD/Sales experience, strong communication, target-driven, and self-motivated.

Key Responsibilities: Dealer & Distributor Development: Identify and onboard dealers/distributors in target regions across India Strengthen presence in segments like agriculture, borewell contractors, pump retailers CRM Management & Market Intelligence: Maintain and update lead database in CRM (Mango ERP + Excel) Follow up on enquiries from exhibitions, calls, email, and website Sales Support & Product Promotion: Explain product features and benefits (focus on submersible pumps) Handle technical queries of distributors and end clients Coordinate sample dispatch, training material, and promotional content Team Coordination & Training: Train and mentor junior marketing assistants (e.g., Ayush, Pooja) Conduct weekly reviews and report market feedback to management Reporting & Forecasting: Weekly reports on new clients added, follow-ups, and market movements Collect feedback on competitor products and pricing Preferred candidate profile Education Diploma/B.E. in Mechanical + MBA (Marketing preferred) Experience 34 years in marketing of pumps, motors, or electrical equipment Preferred Industry Exposure Worked in or with companies like Kirloskar, Havells, Crompton, CRI, Lubi, Texmo, etc. Product Knowledge Should understand technical specs of pumps or similar electrical products CRM Skills Hands-on with Excel + ERP (CRM modules) Communication Excellent written and spoken English + Hindi + local languages Sales Network Should have an existing dealer/distributor contact base

Customer Relationship Management: Serve as the primary point of contact for all customer interactions post-booking to handover. Manage customer documentation, agreement execution, and payment tracking. Respond promptly and effectively to customer queries, concerns, and complaints. Process Management & Coordination: Coordinate with cross-functional departments like Sales, Legal, Projects, Finance, and Possession teams for a smooth workflow. Ensure timely updates to customers regarding project milestones, payment dues, and possession schedules. Oversee the handover process and ensure a smooth and pleasant customer experience. Data Management & Reporting: Maintain and update customer data in the CRM system (e.g., Salesforce, Zoho, or custom platforms). Generate regular reports on customer feedback, issue resolution, and NPS scores. Analyze customer behavior and feedback to improve CRM processes and enhance service delivery. Preferred candidate profile Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in CRM software and tools Customer-centric mindset with problem-solving capabilities Knowledge of real estate processes and regulations (RERA, agreements, etc.)

Responsibilities Create and maintain long-term relationships with clients Asking for payment from clients over the phone and by mail. Need to do regular follow up regarding the payment Understand client queries and solve the queries in proper manner. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concerned department. Manage CRM data, ensuring accuracy and completeness of customer records. Preference will be given to the candidates from Hotel/Hospitality industry experience in dealing with clients.

Making sure all the lead of the clients after placing orders are met. Ensure clients are satisfied through after sales services. Always ask them for feedback. Servicing the client after receiving the order till the time of collection of payment. Required Candidate profile Resolve the queries and questions of all the clients. Give or support the participants/ clients about company products or services. Acting as a point of contact for complaints and escalation issues

3 Yrs of experience. Only male candidate can apply Lead Generation: Identify potential clients through various channels including online research, networking, and cold calling. Client Outreach: Initiate and maintain relationships with prospective clients, providing them with information about our services and solutions. Sales Presentations: Prepare and deliver compelling presentations and proposals to potential clients. Market Research: Conduct market research to identify new opportunities and trends within the industry. Sales Targets: Achieve and exceed monthly and quarterly sales targets. CRM Management: Maintain and update customer relationship management (CRM) software with accurate and detailed information. Collaboration: Work closely with the marketing and product teams to develop strategies and campaigns that drive sales Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Job Title: Sales Executive (Telecaller) Location: Gurgaon (Work from Office) Company: MyHealthBuddy About Us: MyHealthBuddy is India's leading online health coaching platform, helping 75,000+ women transform their health through evidence-based coaching. We are now expanding our operations and looking for a proactive Telecaller to join our team in Gurgaon. Key Responsibilities: • Make outbound calls to potential clients who have shown interest in our services • Explain MyHealthBuddys coaching programs clearly and confidently • Handle queries, objections, and concerns with empathy and clarity • Maintain call logs, follow-up schedules, and client records • Coordinate with sales and coaching teams for seamless conversions • Meet daily/weekly calling and conversion targets Requirements: • Excellent communication skills in English and Hindi • Confident, polite, and persuasive personality • Minimum 1 year of experience in telesales or customer service preferred • Basic computer and CRM handling skills • Passion for health, fitness, and helping people is a plus! What We Offer: • Competitive salary + incentives based on performance • A supportive, wellness-focused work environment • Training and growth opportunities in the health & fitness industry

Role: Tele Sales and Operations Location: HSR Layout, Bangalore CTC: 4 - 5 LPA Experience: 1- 2 years Languages: Kannada, Malayalam, Telugu and English Type: Full-time Key Responsibilities 1. Sales Calling Payment Failures Call users who dropped off during payment and quickly assist them in completing it. Handle UPI/card failures, partial payments, and webinar drop-offs with fast follow-ups. Resolve objections and guide users with clarity and speed to drive conversions. Maintain accurate and timely call logs, follow-ups, and recovery reports. 2. Webinar Operations Set up and manage webinars end-to-end Zoom links, rosters, group coordination, reminders with speed and zero delays. Troubleshoot live issues instantly and coordinate with speakers and connect with stakeholders in real-time. Own daily execution of sessions without needing reminders everything from backend prep to live management. Track attendance and drop-offs, and help generate basic performance dashboards — all with speed and accuracy. Requirements 1–2 years experience in telesales, calling, webinar support, or CRM ops. Fast executor — someone who takes ownership and finishes tasks without follow-ups. Strong communication in Hindi & English (regional language is a bonus). Comfortable with Google Sheets, Zoom, WhatsApp tools, and CRM workflows. Why Join Us? Learn by doing — across sales, webinars, and growth ops. Work in a fast-paced, outcome-driven team where speed and execution matter Opportunity to grow quickly based on performance.

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.

To assist to collect the data from clients and verify as per the requirements. • Build a Database of Prospects • Update the daily sales funnel in Excel • Help with Cold Calling • Create, maintain and update the sales/proposals pipeline Required Candidate profile Bachelor’s degree in marketing or economics or science • A minimum of 1-year work experience in a similar role • Strong CRM discipline, the ability to accurately maintain pipeline

We are hiring a Sales Executive to manage online leads, enter them into our CRM, follow up consistently, and convert them into customers. The ideal candidate must be proactive, organized, and confident in closing deals through strong communication. Required Candidate profile Smart, confident communicator with sales focus. Must be organized, good at follow-ups, and able to convert online leads into loyal customers. CRM knowledge preferred but not mandatory.

* Manage & develop strong relationships with customers * Maintain all files & data in Excel & ***FarVision ERP*** * Excellent knowledge in - Excel - Word - Documentation * Freshers DO NOT Apply * Also READ Below . . Required Candidate profile Prefer * 5-10+ yrs exp * Real Estate exp * Know Customer lifecycle i.e. agreement, registration, documentation, payment, collections, Emi, bank letters, loan papers, etc. . 6 days / 10am-6:30pm

DTDC Express Ltd is looking for a Experienced Graduate candidate for the Role of Team Lead -CRM in Goregaon (E) location. To know more click on the below links - https://www.dtdc.in/index.asp Job Description: Location: Mumbai (Goregaon E) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Role: Team Lead CRM Overview: We are seeking an Team Lead CRM to join our dynamic department in the logistics division of our CRM department. The ideal candidate will be responsible for managing/leading the entire CRM Team including of 10-12 members and enhancing relationships with our key customers, ensuring their satisfaction with our logistics services, and addressing any concerns or issues they may have. This role requires strong team leading skills communication skills, attention to detail, and a customer-centric approach. Role & responsibilities Monitoring Revenue Growth, month on month for every customer 100% Retention & Up-gradation of the Category (B2B & B2C) Customer Satisfaction MBR/ QBR (KPI) Documentation, MIS followed by managing escalations cases Driving the Team to ensure to maintain on-time response to customers with 95% and above performance level from CRM Keep a tab on Down / Non-trading customers for incremental BIZ Support to the Sales team to achieve Regional Targets Team Handling(10-12 team members) / Escalations Preferred candidate profile Experience in the Courier industry Desirable. CRM Background / Customer interaction Having experience of handling team Graduates with 4 to 10 years of experience in the Courier/service industry in customer relations.

Lead and Manage a Sales Team Identify and Address Challenges Build a strong relationship with existing and potential clients Building strong relationships with key a/cs Analyzing market trends and competitors’ activities and formulating strategies

Job Title : Sales Development Representative (Female Candidates Only) Company Overview : HairOriginals is a renowned manufacturer and leading brand specializing in 100% human hair extensions in India. With a commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted name in the industry. Our products are known for their premium quality, versatility, and superior craftsmanship, catering to a diverse clientele both domestically and internationally. Location: Gurugram, Haryana (On-site) Working Hours: 1:00 PM 10:00 PM Employment Type: Full-Time Compensation: Fixed + Performance-Based Incentives Preferred Candidates: Female professionals residing in Gurgaon, office cab would be provided for drop! Role Overview: We are seeking enthusiastic and driven female candidates to join our sales team as Sales Development Representatives. This role involves engaging with potential customers, understanding their needs, and guiding them through our product offerings. Key Responsibilities: Lead Engagement: Reach out to potential customers who have expressed interest through our website or other channels. Product Demonstrations: Conduct video consultations to showcase our products and understand customer needs. Appointment Scheduling: Coordinate home trials or visits to our experience center based on customer preferences. CRM Management: Maintain accurate records of customer interactions and feedback in our CRM system. Collaboration: Work closely with the sales and marketing teams to develop strategies for customer acquisition and retention. Market Research: Gather insights on customer preferences and market trends to inform sales strategies. Qualifications: Education: Pursuing or recently completed a degree in Business, Marketing, or a related field. Communication Skills: Excellent verbal and written communication abilities. Interpersonal Skills: Strong ability to build rapport with customers and team members. Tech-Savvy: Comfortable using video conferencing tools and CRM software. Motivated: Self-starter with a proactive approach to tasks and challenges. What We Offer: Professional Development: Gain valuable experience in sales and customer relationship management. Mentorship: Receive guidance and support from experienced sales professionals. Career Advancement: Opportunity to secure a full-time position based on performance. Inclusive Environment: Be part of a supportive team that values diversity and inclusion. Startup Culture: Experience the dynamic environment of a growing startup, offering significant learning and growth opportunities. Application Process: Interested candidates are invited to submit their resume at arpit@hairoriginals.com/admin@hairoriginals.com and a brief cover letter explaining their interest in the role. Shortlisted candidates will be contacted for an interview.

Role & responsibilities *Initiate outbound calls to leads provided by the company. *Introduce and explain the features of our billing application software. *Acquire a comprehensive understanding of the billing application software to userbase. *Clearly communicate the benefits and functionalities to potential clients. *Conduct follow-up calls to nurture leads and address any queries they may have. *Maintain a record of all interactions and feedback received. *Establish rapport with potential clients to understand their requirements. *Provide personalized assistance and guidance on utilising the application. *Assist clients in understanding how to use the billing application software. *Conduct Demo sessions over the phone/zoom call/google meet/anydesk to ensure effective usage. *Maintain accurate and detailed records of each call and client interaction. *Update the CRM system with relevant information.

Dynamic & detail-oriented candidate to support the execution of mktg. strategies & campaigns. Ideal candidate will coordinate for mktg. initiatives, assist in content creation, managing digital assets ensuring smooth operation of mktg. activities.

We are looking for a motivated Sales Executive to promote our CRM solutions remotely. The role involves generating leads, managing client relationships, and driving sales. Strong communication and negotiation skills are essential. Annual bonus

We are looking for an experienced Telecalling Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.

Job Title: Senior CRM Executive / CRM Manager Experience: 3-8 years Location: Lower Parel (HO) & Thane (Majiwada) Key Responsibilities: The CRM Resource is responsible for timely payment collection and follow-ups, maintaining accurate system entries, and systematic documentation. They will handle customer interactions with politeness and resolve grievances efficiently, while also preparing error-free agreements and coordinating legal requirements. The role involves smooth client handover processes, timely brokerage release, and maintaining client engagement through special wishes and updates. Additionally, they will ensure accurate reporting, data management, and coordination with the banking team for loan processing. Regular reporting to the CRM Head and maintaining MIS are essential. The ideal candidate must have excellent communication skills, attention to detail, and proficiency in CRM tools. Key Requirements: Graduation in any relevant field (Real Estate/Business/Management will be preferred). 3-8 years of experience in customer relationship management, with at least 1.5 years in an Individual Contributor role. Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders. In-depth understanding of CRM processes, including post-sales support, documentation, and customer onboarding. Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. How to Apply: If you are passionate about customer relationship management and meet the above requirements, we would love to hear from you! Please send your resume to hr@nandivardhan.com / 9867006727or apply directly through Naukri.

Manage and maintain the CRM system Track analyze and report on customer interactions sales pipeline Develop and execute email/SMS campaign for lead nurturing and customer retention Ensure data accuracy and integrity by performing regular audit update