Sales Development Representative (Inbound)

As a Sales Development Representative, your role involves engaging with various lead types for both new logos and current customers in a thoughtful and timely fashion. You will reach out to leads through phone calls, emails, or other channels to initiate conversations and gather further information. Key Responsibilities: - Understand the prospect's challenges, goals, and priorities to identify how the company's solution can address their needs. - Schedule follow-up interactions to educate leads on the product/service and address any concerns. - Determine if a lead is ready to move forward to a sales demo or meeting with an Account Executive based on their level of interest and qualification criteria. - Accurately update CRM system with lead information, interaction details, and qualification status. - Book highly qualified discovery meetings with the correct sales rep and provide clear and concise information about qualified leads to the sales team. - Collaborate with marketing to provide feedback on lead quality and campaign effectiveness. Qualifications Required: - Fluent in English and French. - Strong communication and interpersonal skills. - Ability to work towards meeting KPIs such as follow-up time, number of follow-up attempts, conversion rate targets, and more. - Prior experience in sales or lead generation is preferred. You will be responsible for lead follow-up coverage for Europe, ensuring a smooth transition of qualified leads to the sales team. Your role will also involve providing feedback to improve lead quality and campaign effectiveness.,