31 Feedback Loop Jobs

As an Inside Sales Representative at Xira Infotech, you will be responsible for generating leads and promoting digital marketing services to businesses across various sectors. You will play a crucial role in expanding the client base and fostering long-term relationships with prospective clients. Key Responsibilities: - Lead Generation: Initiate outbound calls to potential clients to generate interest in Xira Infotech's digital marketing services. - Client Outreach: Conduct targeted outreach campaigns via phone calls to businesses of all categories, effectively communicating the benefits of our services. - Product Knowledge: Maintain a thorough understanding of Xira Infotech's digital market...

Role Overview: As a valuable team member, your main responsibilities will revolve around customer engagement, product expertise, consultative selling, support and guidance, feedback loop, collaboration, and training and development. Your role will be crucial in ensuring customer satisfaction and loyalty through tailored product solutions and exceptional support. Key Responsibilities: - Building and maintaining strong relationships with clients - Understanding client needs and delivering tailored product solutions - Developing a comprehensive understanding of products and services - Staying updated on features, benefits, and industry trends - Conducting needs assessments and product demonstra...

As a customer support agent, your primary responsibility will be to handle customer interactions via chat and ticketing channels, ensuring efficient and high-quality support. This role requires a minimum of 1 year of experience in Chat or Email Support. Key Responsibilities: - Engage in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Complete a maximum of 3 chats simultaneously and maintain an average response time in line with SLAs. - Respond to tickets using clear and concise language, utilise appropriate canned responses, and move tickets to the correct department/queue. - Develo...

Role Overview: Alike.io is seeking enthusiastic individuals with a "get-it-done" mindset to join the team as Travel Advisors. As a Travel Advisor at Alike.io, you will play a crucial role in connecting customers with their next exciting adventure. Your responsibilities will include customer consultation, travel planning, generating profitable sales, booking management, providing ongoing support, staying updated on global travel trends, managing a feedback loop, and collaborating with cross-functional teams. Key Responsibilities: - Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets. - Travel Planning: Utilize online tools to research, plan,...

As a Customer Support Agent, your role will involve handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. Your responsibilities will include: - Engaging in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Completing a maximum of 3 chats simultaneously and maintaining an average response time in line with SLAs. - Responding to tickets using clear and concise language, utilizing appropriate canned responses, and ensuring all customer questions have been sufficiently answered. - Developing and maintaining a thorough understandi...

As a Sales Head at our company, you will play a crucial role in driving our revenue growth alongside the Founder. Your primary responsibilities will involve leading and implementing our multi-channel Go-To-Market (GTM) strategy. This strategy will encompass various channels including Direct Sales (B2B & SMB), Distribution & Partner Network, Industry Collaborations (Govt & Private), and Strategic Partnerships (National & International). Your key responsibilities will include: - Revenue Ownership: Taking charge of growth across all four GTM channels with specific measurable targets. - Team Leadership: Mentoring the existing sales team members and contributing to building and scaling the sales ...

About Grapes Worldwide Grapes is a new-age global agency that blends design, strategy, and technology to build brands of tomorrow. We partner with legacy brands, premium products, and disruptive startups to craft unforgettable digital experiences. As we scale our design-tech capabilities, we're looking for a UI/UX Designer who is design-first, AI-aware, and detail-obsessed. What We're Looking For We need a visually sharp designer who understands interfaces not just as screens but as brand touchpoints. You might come from a visual design or illustration background, but your ability to design pixel-perfect layouts, integrate smart interactions, and work with modern tools (including AI) is what...

Job Description: As the Senior Manager- Network Solutioning, you will play a critical role in designing, implementing, and managing logistics solutions to meet client requirements while optimizing vendor networks and ensuring profitability. Your responsibilities will include developing operational frameworks, creating commercial proposals, conducting due diligence, leading the hypercare phase, and continuously optimizing solutions based on feedback. You will be tasked with designing logistics solutions for key accounts by mapping efficient vendors to specific requirements and establishing operational frameworks that maximize vendor network utilization. Additionally, you will create customize...

The role involves managing dispatch operations for frozen food products, ensuring accurate picking, packing, and timely delivery as per customer orders and inventory requirements. You will coordinate with warehouse teams to ensure proper packaging, labeling, and compliance with cold chain requirements. Additionally, you will liaise with transport providers to schedule deliveries in a cost-effective and timely manner while ensuring compliance with safety regulations. You will be responsible for maintaining accurate inventory records, tracking dispatched items, and preparing shipping documentation such as delivery notes, invoices, and tracking information. Compliance with food safety standards...

Spintly is seeking an experienced and dynamic Key Account and Enterprise Business Development Manager to drive business growth by nurturing and expanding relationships with key clients. The ideal candidate will have a proven track record in account management, business development, and a deep understanding of access control solutions. This role plays a crucial part in building strong client relationships, identifying growth opportunities within existing accounts, and developing new business prospects. Key Responsibilities: Key Account Management: Establish and maintain long-term relationships with key clients, understanding their unique needs, and ensuring high client satisfaction. Business ...

You are a proactive and results-driven Customer Success & Sales Specialist with 2-4 years of experience in enterprise software sales or customer success. In this full-time role, you will be responsible for managing enterprise-level IT software clients to ensure high satisfaction and drive revenue growth. Your primary focus will be on end-to-end client lifecycle management, including onboarding, retention, upselling, renewals, and account expansion. Acting as a trusted advisor to C-level stakeholders, you will own both the relationship and commercial outcomes. Your key responsibilities will include: - Customer Success & Engagement: Handling client onboarding, implementation planning, and depl...

The ideal candidate for this position will excel at creating and closing new opportunities. By utilizing a consultative approach to selling, you will leverage your expertise to identify and qualify leads, thereby generating sales opportunities with both new and existing customers. Responsibilities: Lead Generation: Identify and generate leads using networking, social media, outbound emails, cold calling, and other creative methods aligned with our Ideal Customer Profile (ICP). Prospecting & Outreach: Proactively reach out to potential clients, primarily small to mid-sized businesses, via various channels, understand their pain points, and present relevant digital marketing solutions. Sales P...

Key Responsibilities: Customer Support: Serve as the primary point of contact for customers, providing prompt and effective assistance with their Flosum DevOps inquiries and issues. Onboarding: Guide new customers through the onboarding process, ensuring they have a smooth and positive experience as they integrate Flosum DevOps into their operations. Training: Conduct training sessions and workshops to educate customers on best practices, new features, and functionalities of Flosum DevOps. Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their business needs and objectives. Issue Resolution: Troubleshoot and resolve customer issues, col...

As a professional in this role, you will be responsible for developing and maintaining strong relationships with architects, firms, and industry influencers to enhance brand loyalty and encourage collaboration. You will serve as the primary point of contact for architects, providing them with technical support, project advice, and detailed product information related to our company's offerings. Your role will involve educating architects and designers on new products, technologies, and services, assisting them in integrating these solutions into their design concepts and projects. You will also be tasked with monitoring trends in the architectural industry to identify new collaboration oppor...

As an Agent, you will be responsible for handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. In the Chat Support role, you will engage with customers in real-time, addressing queries, troubleshooting issues, and offering guidance on product usage using clear and concise language. You will handle a maximum of 3 chats simultaneously while maintaining an average response time in line with SLAs. In the Ticket Support role, you will respond to tickets using clear and concise language, ensuring all customer questions are adequately answered. You will also employ appropriate canned responses and route tickets to the correct department/qu...

As an agent handling customer interactions via chat and ticketing channels, your primary responsibility will be to provide efficient and high-quality support to customers. In the chat support role, you will engage with customers in real-time, addressing their questions, troubleshooting issues, and offering guidance on product usage using clear and concise language. It is important to handle a maximum of 3 chats simultaneously while maintaining an average response time in line with SLAs. In the ticket support role, you will respond to tickets using clear and concise language, utilizing appropriate canned responses to ensure all customer questions are adequately answered. You will also be resp...

As a Sales Development Representative, you will be responsible for engaging with various lead types, whether they are new prospects or existing customers, in a thoughtful and timely manner. It is crucial to adhere to follow-up SLAs and best practices by reaching out to leads through phone calls, emails, or other communication channels to initiate conversations and gather necessary information. An essential part of your role will involve conducting a needs analysis to understand the challenges, goals, and priorities of prospects. By identifying the prospect's needs, you will be able to determine how the company's solution can effectively address and fulfill those requirements. Furthermore, yo...

As a Brand Ambassador, you play a crucial role in representing and promoting our brand. Your responsibilities include acting as a spokesperson for the brand at various events, online platforms, and within the community. It is important to maintain a positive image and embody the values and message of our brand. You will be responsible for promoting our products and services through social media, blogs, and other digital platforms. Engaging with followers and creating content that resonates with our target audience is key to your role. Additionally, you will interact with customers and potential clients to build relationships, gather feedback, and address inquiries about our products and serv...

As a Regional Head at KGeN (Kratos Gamer Network), you will be an integral part of our team, responsible for building and nurturing gaming communities in the South and West regions of India. Your role will involve creating a welcoming environment for gamers to connect, compete, and collaborate, ultimately contributing to the growth and success of our multi-chain gamer network. Your key responsibilities will include developing and implementing strategies to grow active gaming communities within colleges and gaming cafes, planning and overseeing gaming tournaments and events to enhance brand awareness and community engagement, collaborating with various stakeholders to drive participation and ...

As a Jr. Customer Success professional based in Surat, you will play a crucial role in ensuring the satisfaction and success of our customers. With 1-3 years of experience, you will be responsible for various key tasks to enhance the overall customer experience. Your responsibilities will include overseeing the smooth onboarding process for new clients, ensuring timely delivery of customized features, and managing the resolution of customer inquiries and issues through multiple channels such as email, chat, phone, and support tools. You will be tasked with handling escalated customer issues effectively, gathering and analyzing customer feedback to identify areas for improvement, and implemen...

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibilities will include guiding new customers through the onboarding process, cultivating strong relationships with clients, and advocating for customer needs within the organization. Your proactive approach will involve regular customer engagement, issue resolution, data analysis, knowledge sharing, and feedback collection to drive continuous improvement. To excel in this role, you should have at least 2 years of experience in customer success or account management, preferably in a SaaS environment. Strong communication skills, problem-solving abil...

As a SaaS Solutions Architect at MSB Digital Private Limited, you will be part of a leading provider of innovative SaaS solutions aimed at helping businesses streamline their operations and achieve their objectives. Your role will involve engaging with potential customers to understand their business needs and challenges, conducting product demonstrations to showcase the value of our solutions, developing tailored proposals, and building strong relationships with partners to drive collaboration and mutual growth. You will also provide technical guidance and support to customers and partners for successful implementation and adoption of our solutions, gather customer feedback for future enhan...

As a valuable team member, your key responsibilities will include the following: Customer Engagement: You will be responsible for building and maintaining strong relationships with clients, ensuring a deep understanding of their needs and delivering tailored product solutions that meet their requirements. Product Expertise: Your role will involve developing a comprehensive understanding of our products and services. It will be essential to stay updated on the latest features, benefits, and industry trends to effectively communicate the value proposition to our clients. Consultative Selling: You will conduct thorough needs assessments and product demonstrations to showcase how our offerings c...

You will be responsible for managing a portfolio of high-value clients, establishing strong relationships to understand their business needs and objectives. Your role will involve ensuring client retention and growth by overseeing timely renewals, suggesting up-sell/cross-sell opportunities, and recognizing potential within existing accounts. Your expertise in solution selling will be essential as you analyze client challenges in the import-export industry and propose tailored data and intelligence solutions. Another crucial aspect of your job will be client onboarding and training, where you will guarantee a smooth transition for new accounts and provide guidance to optimize product utiliza...

As a Business Analyst, you will collaborate with stakeholders to gather, document, and analyze business requirements, ensuring alignment with project goals and objectives. You will work closely with technical teams to translate business needs into functional specifications and user stories to meet business goals. Analyzing the performance of implemented solutions, you will identify areas for improvement and recommend enhancements to optimize business outcomes. Collecting and analyzing user feedback, you will provide actionable insights driving product improvements aligned with business needs. Preparing comprehensive reports on project status, challenges, and solutions will be essential to ke...