44 Feedback Loop Jobs

Role Overview: At Saleshandy, you will be responsible for leading and building a world-class support function that focuses on delivering fast, human, and delightful experiences to every customer. This role goes beyond ticket resolution, as it involves deeply understanding customer challenges, enabling self-service excellence, and driving continuous improvements in customer support to enhance user retention. Key Responsibilities: - Customer Experience Leadership: Lead the global support team in providing fast, consistent, and empathetic responses across various channels. - Process Excellence: Develop and optimize support workflows, SLAs, and escalation frameworks to ensure top-notch service d...

As a candidate for this position, you will excel at creating and closing new opportunities by using a consultative approach to selling. Your expertise will be utilized to identify and qualify leads, leading to sales opportunities with both new and existing customers. Key Responsibilities: - Lead Generation: Identify and generate leads through networking, social media, outbound emails, cold calling, and other creative methods aligned with our Ideal Customer Profile (ICP). - Prospecting & Outreach: Proactively reach out to potential clients (primarily small to mid-sized businesses) via multiple channels, understand their pain points, and pitch relevant digital marketing solutions. - Sales Pipe...

As a Data Quality Specialist, your role will involve defining and measuring data quality metrics to ensure accuracy, completeness, validity, consistency, timeliness, and reliability. You will be responsible for continuously monitoring data quality, conducting audits, performing root cause analysis for recurring data issues, and implementing preventive measures and remediation plans. Additionally, you will develop and maintain comprehensive data profiles to understand data characteristics, create and implement validation rules, and design data cleansing processes to enhance overall data quality and reliability. In terms of Data Governance, you will establish and enforce data governance practi...

Role Overview: You will be responsible for developing and maintaining strong relationships with architects, firms, and industry influencers to enhance brand loyalty and encourage collaboration. As the primary point of contact for architects, you will provide technical support, project advice, and product information related to [Company Name]s offerings. Additionally, you will educate architects and designers on new products, technologies, and services and assist them in integrating these solutions into their design concepts and projects. Monitoring trends in the architectural industry and identifying collaboration opportunities will be an integral part of your role. Key Responsibilities: - B...

As a Sales Development Representative, your role involves engaging with various lead types for both new logos and current customers in a thoughtful and timely fashion. You will reach out to leads through phone calls, emails, or other channels to initiate conversations and gather further information. Key Responsibilities: - Understand the prospect's challenges, goals, and priorities to identify how the company's solution can address their needs. - Schedule follow-up interactions to educate leads on the product/service and address any concerns. - Determine if a lead is ready to move forward to a sales demo or meeting with an Account Executive based on their level of interest and qualification ...

As an Engagement Manager at Axis Bank, your role will involve being the primary point of contact for the bank, ensuring strong relationships and customer satisfaction. You will identify and pursue business opportunities within Axis Bank, maintain a consistent funnel of IT engagements, and develop strategies that align with the bank's objectives. Your responsibilities will also include preparing compelling business proposals, monitoring engagement progress, and collecting feedback for continuous improvement. Key Responsibilities: - Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction. - Identify, explore, and pursue various busin...

Department Program management Role: Engagement Manager Designation - Senior Manager Work Location: Mumbai Location: Axis Mumbai Office with a flexibility to travel to Gurgaon office on need basis. Role: Engagement Manager Responsibilities: Client Engagement: Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction. Business Development: Identify, explore, and pursue various business opportunities within Axis Bank to generate new business. Funnel Creation: Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities. Communication: Maintain regular communication with key stakeholders at...

Role Overview: You will not just be handling client servicing but also acting as a strategist, operator, and growth partner. Your responsibilities will include owning client relationships, managing account P&L, and driving adoption of the company's suite to help clients achieve their marketing goals. This position is suitable for individuals with 2-4 years of experience who excel in fast-paced environments and are eager to grow with a startup. Key Responsibilities: - Client Management: Build and nurture relationships with healthcare providers to ensure retention and satisfaction. - Onboarding & Training: Guide clients through platform setup, customization, and training for seamless adoption....

As an Application Support Engineer in the Post Sales team, your role will involve being the primary point of contact for customers using SOLIDWORKS applications. Your main responsibilities will include: - Customer Support: Address post-sales application support inquiries, resolve technical issues, and provide timely resolutions to customers. - Troubleshooting: Analyze and diagnose application-related problems by investigating logs, configurations, and operational workflows. - Documentation: Create and maintain documentation such as knowledge base articles, troubleshooting guides, and user manuals to empower customers and enhance team efficiency. - Collaboration: Work closely with cross-funct...

As an Associate Director of Product Management & Center of Excellence at the company, you will play a crucial role in driving the transformation from a service-oriented delivery model to a product operating model within certain parts of the organization. In this high visibility leadership role, you will have the opportunity to influence senior leadership, peers, and junior members within the Pune hub. Your diverse set of skills and experience in building and scaling technology products will be invaluable as you collaborate across cross-functional groups to evaluate tradeoffs and prioritize competing needs. **Key Responsibilities:** - **Product Operating Model:** - Develop a clear understandi...

As an Enterprise Account Manager at DocFyn, you will play a crucial role in managing client relationships, driving adoption of our suite, and contributing to the achievement of clients" marketing goals. This position requires a solid grip on performance metrics, comfort in handling enterprise accounts, and a passion for thriving in fast-paced, high-ownership environments. You will work closely with healthcare brands to define marketing and growth goals, monitor account profitability, ensure client satisfaction, and drive platform adoption to deliver tangible results. **Key Responsibilities:** - Client Management: Build and nurture relationships with healthcare providers to ensure retention a...

Role Overview: You will be joining Iron Man Lifestyle, a profitable and fast-growing dating and lifestyle coaching company dedicated to assisting Indian men in overcoming social anxiety, enhancing confidence, and building better relationships. As an Operations Executive, you will be responsible for optimizing the customer journey, focusing on improving retention, increasing lifetime value, and enhancing overall client experience to contribute directly to company revenue. Key Responsibilities: - Define and enhance each stage of the customer journey to maximize client outcomes and satisfaction. Continuously monitor client progress and implement strategies for improvement. - Serve as the single...

As a Sales, Marketing & Business Development Executive at Ogi Voo, you will play a crucial role in leading outreach, partnerships, and growth initiatives across schools, educational institutions, and parent communities. Your responsibilities will include: - Identifying and onboarding schools, preschools, educational groups, and sports academies as program partners. - Conducting product demos and presenting Ogi Voo's value proposition to school decision-makers. - Developing B2B collaboration strategies to drive bulk licensing and institutional onboarding. - Building and maintaining strong long-term relationships with partners to support renewals and retention. You will also be responsible for...

As an Inside Sales Representative at Xira Infotech, you will be responsible for generating leads and promoting digital marketing services to businesses across various sectors. You will play a crucial role in expanding the client base and fostering long-term relationships with prospective clients. Key Responsibilities: - Lead Generation: Initiate outbound calls to potential clients to generate interest in Xira Infotech's digital marketing services. - Client Outreach: Conduct targeted outreach campaigns via phone calls to businesses of all categories, effectively communicating the benefits of our services. - Product Knowledge: Maintain a thorough understanding of Xira Infotech's digital market...

Role Overview: As a valuable team member, your main responsibilities will revolve around customer engagement, product expertise, consultative selling, support and guidance, feedback loop, collaboration, and training and development. Your role will be crucial in ensuring customer satisfaction and loyalty through tailored product solutions and exceptional support. Key Responsibilities: - Building and maintaining strong relationships with clients - Understanding client needs and delivering tailored product solutions - Developing a comprehensive understanding of products and services - Staying updated on features, benefits, and industry trends - Conducting needs assessments and product demonstra...

As a customer support agent, your primary responsibility will be to handle customer interactions via chat and ticketing channels, ensuring efficient and high-quality support. This role requires a minimum of 1 year of experience in Chat or Email Support. Key Responsibilities: - Engage in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Complete a maximum of 3 chats simultaneously and maintain an average response time in line with SLAs. - Respond to tickets using clear and concise language, utilise appropriate canned responses, and move tickets to the correct department/queue. - Develo...

Role Overview: Alike.io is seeking enthusiastic individuals with a "get-it-done" mindset to join the team as Travel Advisors. As a Travel Advisor at Alike.io, you will play a crucial role in connecting customers with their next exciting adventure. Your responsibilities will include customer consultation, travel planning, generating profitable sales, booking management, providing ongoing support, staying updated on global travel trends, managing a feedback loop, and collaborating with cross-functional teams. Key Responsibilities: - Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets. - Travel Planning: Utilize online tools to research, plan,...

As a Customer Support Agent, your role will involve handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. Your responsibilities will include: - Engaging in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Completing a maximum of 3 chats simultaneously and maintaining an average response time in line with SLAs. - Responding to tickets using clear and concise language, utilizing appropriate canned responses, and ensuring all customer questions have been sufficiently answered. - Developing and maintaining a thorough understandi...

As a Sales Head at our company, you will play a crucial role in driving our revenue growth alongside the Founder. Your primary responsibilities will involve leading and implementing our multi-channel Go-To-Market (GTM) strategy. This strategy will encompass various channels including Direct Sales (B2B & SMB), Distribution & Partner Network, Industry Collaborations (Govt & Private), and Strategic Partnerships (National & International). Your key responsibilities will include: - Revenue Ownership: Taking charge of growth across all four GTM channels with specific measurable targets. - Team Leadership: Mentoring the existing sales team members and contributing to building and scaling the sales ...

About Grapes Worldwide Grapes is a new-age global agency that blends design, strategy, and technology to build brands of tomorrow. We partner with legacy brands, premium products, and disruptive startups to craft unforgettable digital experiences. As we scale our design-tech capabilities, we're looking for a UI/UX Designer who is design-first, AI-aware, and detail-obsessed. What We're Looking For We need a visually sharp designer who understands interfaces not just as screens but as brand touchpoints. You might come from a visual design or illustration background, but your ability to design pixel-perfect layouts, integrate smart interactions, and work with modern tools (including AI) is what...

Job Description: As the Senior Manager- Network Solutioning, you will play a critical role in designing, implementing, and managing logistics solutions to meet client requirements while optimizing vendor networks and ensuring profitability. Your responsibilities will include developing operational frameworks, creating commercial proposals, conducting due diligence, leading the hypercare phase, and continuously optimizing solutions based on feedback. You will be tasked with designing logistics solutions for key accounts by mapping efficient vendors to specific requirements and establishing operational frameworks that maximize vendor network utilization. Additionally, you will create customize...

The role involves managing dispatch operations for frozen food products, ensuring accurate picking, packing, and timely delivery as per customer orders and inventory requirements. You will coordinate with warehouse teams to ensure proper packaging, labeling, and compliance with cold chain requirements. Additionally, you will liaise with transport providers to schedule deliveries in a cost-effective and timely manner while ensuring compliance with safety regulations. You will be responsible for maintaining accurate inventory records, tracking dispatched items, and preparing shipping documentation such as delivery notes, invoices, and tracking information. Compliance with food safety standards...

Spintly is seeking an experienced and dynamic Key Account and Enterprise Business Development Manager to drive business growth by nurturing and expanding relationships with key clients. The ideal candidate will have a proven track record in account management, business development, and a deep understanding of access control solutions. This role plays a crucial part in building strong client relationships, identifying growth opportunities within existing accounts, and developing new business prospects. Key Responsibilities: Key Account Management: Establish and maintain long-term relationships with key clients, understanding their unique needs, and ensuring high client satisfaction. Business ...

You are a proactive and results-driven Customer Success & Sales Specialist with 2-4 years of experience in enterprise software sales or customer success. In this full-time role, you will be responsible for managing enterprise-level IT software clients to ensure high satisfaction and drive revenue growth. Your primary focus will be on end-to-end client lifecycle management, including onboarding, retention, upselling, renewals, and account expansion. Acting as a trusted advisor to C-level stakeholders, you will own both the relationship and commercial outcomes. Your key responsibilities will include: - Customer Success & Engagement: Handling client onboarding, implementation planning, and depl...

The ideal candidate for this position will excel at creating and closing new opportunities. By utilizing a consultative approach to selling, you will leverage your expertise to identify and qualify leads, thereby generating sales opportunities with both new and existing customers. Responsibilities: Lead Generation: Identify and generate leads using networking, social media, outbound emails, cold calling, and other creative methods aligned with our Ideal Customer Profile (ICP). Prospecting & Outreach: Proactively reach out to potential clients, primarily small to mid-sized businesses, via various channels, understand their pain points, and present relevant digital marketing solutions. Sales P...